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3 idle thoughts for Friday

6:00 AM Fri, Feb 15, 2008 |
Terry Maxon   E-mail   News tips

1. Better than Valentine's Day is Feb. 15 -- when chocolate-covered, marshmallow hearts are half price. (And we're only 38 days away from half-priced chocolate-coverd, marshmallow Easter bunnies.)

2. Why doesn't American Airlines buy US Airways? Pilots at both airlines are already mad, so no additional harm done.

3. Is there anything sadder than parents who have such low esteem that they have to bask in the reflected glory of their children?

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UPDATE: Pilots, American agree on negotiations timetable

4:52 PM Thu, Feb 14, 2008 |
Terry Maxon   E-mail   News tips

American Airlines and its pilots union, the Allied Pilots Association, agreed Thursday afternoon on how they're going to proceed with negotiations. But the "protocol" doesn't set a deadline for coming to a deal or being released to go on strike or impose a contract.

The compromise adopted Thursday afternoon says that the two sides will begin five weeks of talks on March 10, with the negotiations facilitated by the National Mediation Board.

Either side after the five weeks can petition the National Mediation Board to become formally involved by appointing a mediator that would guide future discussions.

APA negotiators had proposed a plan Wednesday that would spell out a timetable of assisted talks, NMB mediation and such that could have resulted in a release from mediation by late summer 2008, and then possibly a pilots' strike.

American had responded Thursday morning with a proposal for four months of assisted talks, followed by the option of submitting up to five issues each to winner-take-all binding arbitration or going to formal NMB mediation.

This may sound like an argument over whether to have a round table or a square one, but it's more than that. The union is pushing hard to force the contract talks to a conclusion, whether that's a negotiated deal or a strike.

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The entry "UPDATE: Pilots, American agree on negotiations timetable" is tagged: Allied Pilots Association , American Airlines , labor , negotiations


Airlines love San Francisco

1:48 PM Thu, Feb 14, 2008 |
Terry Maxon   E-mail   News tips

Virgin America and Southwest Airlines love San Francisco. They both tell us so in their promotions.

On Thursday, Virgin America put out a press release saying it was "showing the love" by handing out special Valentine's Day presents to passersby on the streets of San Francisco.

When Southwest relaunched its San Francisco service last summer, it "showered the Bay Area today with LUV," according its press release back then.

Love is apparently big in San Francisco, and the two airlines are trying to tap into it. They also seem to love to the same cities from San Francisco.

Both airlines, which both began SFO service last August, fly to Las Vegas, San Diego and Los Angeles. Virgin America also flies non-stop to New York and Washington, D.C., out of SFO, and Southwest also flies to Chicago.

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American's negotiating schedule is open ended

11:21 AM Thu, Feb 14, 2008 |
Terry Maxon   E-mail   News tips

American Airlines has responded to the Allied Pilots Association's hurry-up timetable by counter-proposing a slower schedule that doesn't set a date to wrap things up.

Let me abbreviate the APA proposal from Wednesday: four weeks of assisted talks beginning March 3; then get the National Mediation Board involved. Then, 120 days after the NMB request to get involved, both sides ask NMB for proffer of binding arbitration. Then, (implied, but natural result) 30-day cooling-off period, followed by self help.

American's Thursday response, abbreviated: four months of assisted talks beginning March 10, followed either by baseball-style binding arbitration or formal invitation to the National Mediation Board to get involved. It proposes no deadline to wind up the negotiations.

Well, what did you expect? American has no reason to want to push the negotiations to a bad conclusion for it, and a strike would be a bad conclusion. If you never get to impasse and cooling-off, you never get to a legal strike.

(A thought occurred to me: only in airline negotiations can you call a proposal to end negotiations after nearly two years a "hurry-up" schedule.)

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The entry "American's negotiating schedule is open ended" is tagged: Allied Pilots Association , American Airlines , labor , negotiations


Frequent fliers will lose some miles on US Airways

10:32 AM Thu, Feb 14, 2008 |
Terry Maxon   E-mail   News tips

Thanks to Southlake travel agent Steve Cosgrove for passing on a note from US Airways about a curtailment in that carrier's frequent-flier program, Dividend Miles.

US Airways will begin awarding only the number of miles the traveler flies, with no minimum. That's for tickets bought after March 1 for travel after May 1.

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Like most airlines, US Airways historically has awarded a minimum of 500 miles per segment. For example, a flight between Phoenix and Las Vegas always gets you 500 miles, even though the air distance is about 255 miles. If you fly from Las Vegas to Los Angeles, you get 500 miles, not the actual 236 miles.

With the change, you'll get those actual miles. And, assuming you had a connection in Las Vegas as you flew from Phoenix to Los Angeles, you'd get 491 miles one way, not 1,000 miles as at present, and a round trip would get you 982 miles, not 2,000.

Mr. Cosgrove wonders how long it will take for other airlines to match US Airways.

Good point. It didn't take long for most of the airlines to establish a policy to cancel all the miles in accounts where there had been no activity for 18 months, half the previous 36 months.

Oh yes -- US Airways is also going to start charging a $50 fee for Dividend Miles members who redeem awards on-line within 14 days of travel. It already charged a $75 fee for telephone redemption.


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American responds to union's proposal

2:05 PM Wed, Feb 13, 2008 |
Terry Maxon   E-mail   News tips

As the item right below this one notes, the Allied Pilots Association wants American Airlines to agree to a schedule and protocol for negotiations, with a timetable that could bring a strike by late summer.

Here's American's interim response, before it responds formally to the union:

We are pleased that the APA today responded to American's previous requests for a protocol agreement by proposing a negotiating protocol and timeline. We plan to review it carefully and provide our response shortly.

American shares APA's interest in a constructive and timely negotiations process and we agree with the NMB's recommendation that the parties narrow the issues prior to entering formal mediation. Given the importance of this contract to American and our pilots, we want to be sure to get it right.


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The entry "American responds to union's proposal" is tagged: Allied Pilots Association , American Airlines , labor , pilots


Union says let's get 'er done

12:57 PM Wed, Feb 13, 2008 |
Terry Maxon   E-mail   News tips

Here's an appetizing proposal from the Allied Pilots Association for American Airlines: Why don't we set a date for a strike?

That would be the negative interpretation of a proposal Wednesday from the union to the airline. A more positive interpretation is that the union is proposing an accelerated timeline to an agreement.

For details, check out our story. But let's look at the timetable laid out by the Allied Pilots Association:

1. March 3: The airline and union would begin four weeks of assisted talks (not to be confused with formal federal mediation) on March 3. The four weeks would end on March 31.

2. March 31: On that date, both sides will ask for NMB mediation if either side is not satisfied with the progress.

3. July 29: The two sides would ask the NMB to proffer binding arbitration if there' s no agreement within 120 days of the date that they make the request for the National Mediation Board's help. July 29 is 120 days after March 31.

4. Aug. 28 or after: Let's say the board proffers arbitration, one side rejects it and the board starts the cooling-off period all on the same day, July 29. Then 30 days later is Aug. 28.

In reality it takes some time for that to all play out. The NMB would take a few days to consider the two sides' request, and would take a day or two to start a 30-day cooling-off period after one of the parties rejected the proffer of binding arbitration.

So, add a week to that, and we'll be to Sept. 4, a few days past Labor Day and out of the peak summer travel period.

Under that schedule, a pilots' strike would begin around 12:01 a.m. Sept. 5. It might end by 12:11 a.m., if President Bush steps in and appoints a presidential emergency board. But that's a ways down the road.


Gary Kelly gets the nice article

10:55 AM Wed, Feb 13, 2008 |
Terry Maxon   E-mail   News tips

For more than 20 years, Herb Kelleher has gotten the nice articles. Now, his replacement as Southwest Airlines CEO, Gary Kelly, is getting the nice writeups.

The latest example comes in the New York Times, which has an article Wednesday about how Mr. Kelly has adapted himself to Southwest's culture without just becoming a Herb Kelleher clone.

With a Halloween 2007 photo of Mr. Kelly dressed as Edna Turnblad of "Hairspray," the article talks about Mr. Kelly's work to blend in, at the same time that he has been forced to modify some of Southwest's long-standing business practices.

Even in drag, oddly, Mr. Kelly was conforming — to a culture that has helped make Southwest the only consistently profitable company in the domestic airline industry. The episode last October revealed him as an unusual corporate chief these days, one trying to fit the mold of his company rather than trying to mold the company in his own image.

Mr. Kelly took over as CEO in 2004 from Jim Parker, who succeeded Mr. Kelleher in that role in 2001. In 2008, Mr. Kelleher relinquishes the chairman title as well, probably to Mr. Kelly.

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The entry "Gary Kelly gets the nice article" is tagged: Gary Kelly , Herb Kelleher , Southwest Airlines


No merger money for me, Delta's Anderson says

9:21 AM Wed, Feb 13, 2008 |
Terry Maxon   E-mail   News tips

Delta Air Lines filed an 8-K Wednesday with the Securities and Exchange Commission saying that CEO Richard Anderson has volunteered to give up the big piles of money to which he would be entitled if Delta merges with another airline.

Here's how it is stated in the filing:

[Mr. Anderson] voluntarily offered to waive the change in control provisions of his compensation arrangements. Mr. Anderson volunteered to give up any enhanced or accelerated compensation that he would otherwise be entitled to if any consolidation transaction currently under review is completed. The Personnel & Compensation Committee of Delta's Board of Directors has accepted Mr. Anderson's offer.

According to the Aug. 28, 2007, contract signed between Mr. Anderson and the Delta board at his hiring, Mr. Anderson in a "change of control" would get two years' salary, $1.2 million, plus 200 percent of the target amount of any applicable management incentive plan. His 2008 target is 150 percent of his $600,000 base salary. So that's another $900,000.

Then there are long-term incentive awards, stock from performance awards -- it's a lot of money, millions and millions.
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In addition, the Delta change of control severance plan provides that Delta will "gross up" the payout so that the executive nets the above amounts after taxes. That's worth millions of dollars by itself.

One interesting item from Mr. Anderson's contract: He gets no performance stock awards in a year in which there's no profit sharing paid out to employees.

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The entry "No merger money for me, Delta's Anderson says" is tagged: Delta Air Lines , mergers & consolidation , Richard Anderson


Saber rattling from British Airways pilots

10:22 AM Tue, Feb 12, 2008 |
Suzanne Marta   E-mail   News tips

The British Airline Pilots' Association is non too pleased about plans by British Airways to recruit a non-BA crew for its new OpenSkies subsidiary.

An item in ATW Online says the pilots stand ready to strike if BA goes ahead with its plan.

OpenSkies was unveiled in January and plans to fly between Europe and the U.S., initially between either Paris and Brussels to a New York area airport this year.

The airline, named after the effort to liberalize of flying between Europe and the U.S., would have a fleet of six airplanes by the end of 2009.

According to the article, the pilots are voting by Feb. 20 and could strike as early as Feb. 29.

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The entry "Saber rattling from British Airways pilots" is tagged: british airways , international routes , international travel , labor , open skies , openskies


Tom Parsons says forget about frequent-flier programs

1:53 PM Mon, Feb 11, 2008 |
Terry Maxon   E-mail   News tips

Travel guru Tom Parsons had a Dallas Morning News column that offers tough-love advice to people who are addicted to frequent-flier miles and other loyalty programs.

His message: Kick them out of the house.

Travelers should forget about airline loyalty based on frequent-flier programs and stick to who offers the cheapest tickets at the time of booking.

Airlines are getting stingier when it comes to earning and redeeming miles. With fewer award seats, fewer promotions and increasing fees, mileage programs are losing their luster.

A New York Times story also talks about how difficult it has become to redeem awards at times when travelers want to travel:

Travelers have long complained about the difficulty of booking frequent-flier tickets, but now it’s becoming even harder. One issue is the airline load factor. Seats filled with paying passengers averaged 80 percent in the year ended October, up one percentage point from 2006. The industry considers that level a near-capacity load factor, and as a result, airlines have less incentive to offer award seats on planes they can easily fill with paying passengers.

Meanwhile, airlines are issuing miles on credit card payments for everything from groceries to rent, resulting in a glut of miles competing for a shrinking number of seats. On top of this, airlines have been tweaking their frequent-flier programs, making miles both harder to redeem and cheaper in value.

See, it wasn't just your imagination.

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Airlines showing more interest in Texas

8:53 AM Mon, Feb 11, 2008 |
Terry Maxon   E-mail   News tips

Two airlines are launching new service to Texas.

US Airways on May 4 will launch service, via regional partner US Airways Express and with regional jets, from its Charlotte, N.C., hub to Austin and San Antonio. Each city will get two round trips a day.

"With a solid business and government base supported by outstanding educational institutions, a diverse economy, culture and tourism, we are pleased to offer central Texas connections to Europe, Latin America and the Caribbean through our Charlotte hub," US Airways director of Express planning Jason Reisinger said Monday.

A more unusual offering was announced last week by Northwest Airlines. It said it will begin service May 2 from Indianapolis to the same two Texas cities, Austin and San Antonio. Like US Airways, Northwest will use regional partner Pinnacle Airlines, but it will offer only a single round trip each day to each city.

One doesn't usually think of Northwest and Indianapolis together. However, Northwest does note that with the new service, it will offer 43 flights to 19 cities from Indianapolis.

UPDATE: Frequent commenter Scott points out this: "Northwest is expanding service from Indianapolis because it perceives the city as 'underserved' because of the demise of ATA. I doubt it will become a 'hub' but Northwest has been developing more 'point-to-point' service in the last 2 years to better support their long-haul hubs. Also, San Antonio has a major attraction as a "convention city" so service there is almost a must."

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The entry "Airlines showing more interest in Texas" is tagged: Austin , Indianapolis , Northwest Airlines , San Antonio


Monday morning trivia

6:00 AM Mon, Feb 11, 2008 |
Terry Maxon   E-mail   News tips

Back in 1994, Southwest Airlines was a much different animal. Its average flight traveled only 391 miles, and 80 percent of its passengers flew nonstop rather than connect to another flight or take a second flight on the same airplane.

So what about today? The average flight goes 629 miles, and Southwest can now offer connecting service out of Dallas Love Field to anywhere in the United States. That leads to this week’s question:

In 2007, what percent of Southwest's passengers flew nonstop?

A. 37%
B. 53%
C. 61%
D. 79%

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A word of caution of Delta merger news

3:39 PM Sat, Feb 09, 2008 |
Terry Maxon   E-mail   News tips

A colleague sent me a caution Saturday that some of the reports about Delta Air Lines and its merger plans were not, according to his information, accurate.

That gives me an opportunity to repeat some common sense: When there's a rapidly changing situation with news that's coming from unnamed sources, take it all with a grain of salt.

Each newspaper is hearing a version from a reporter's own sources, and those sources may or may not be getting the whole story. Those sources may be stating a version of the truth that they'd like to believe, or that the person who told them would like them to believe.

For example, anyone who thinks a merger will go through with few front-line job losses is fooling themselves. Anyone who thinks there'll be a major merger like Northwest and Delta, or Continental and United, without hubs being closed is likely misleading themselves.

It may not be on Day 1 or by the end of Year 1. But employees will lose their jobs, and cities will lose a lot of flights, by the time the full effects of a merger shakes out.

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Update on the Delta-Northwest merger

1:29 PM Fri, Feb 08, 2008 |
Terry Maxon   E-mail   News tips

Let's hop around the country and see what the newspapers in the hometowns and hubs of Northwest Airlines and Delta Air Lines have been saying lately about the brewing Delta-Northwest merger.

First, the Detroit News says that a merger is "likely" and could be announced next week:

If a deal happens, they [sources] said, the merged company would retain the Delta name, be headquartered in Atlanta and be led by Delta CEO Richard Anderson. It also would likely be a stock-swap deal, with little if any cash changing hands.

The story speculated that Northwest executives including CEO Doug Steenland "would leave after a transition period that could take a couple of years."

The Cincinnati Enquirer says the merger would cause the loss of few jobs of people who deal with passengers, and that no hubs, including Delta's Cincinnati hub, would close.

Several hometown or hub newspapers, including the Atlanta Journal-Constitution, carried an Associated Press story about why Northwest's unions would prefer not to have Northwest CEO Doug Steenland around after a merger.

"Our concern with Doug is we haven't had the best of labor relations since he's been around," said Kevin Griffin, president of the Northwest branch of the Association of Flight Attendants-CWA. "There's a little bit of a trust factor there."

The Atlanta newspaper also advised investors not to jump onto Delta stock if they don't like rollercoaster rides.

It quoted the presidenet of a Georgia financial management company: "The cat is already out of the bag because the word is out that they are talking. There's probably more downside potential at this point than upside."

Ted Reed at TheStreet.com asks the big question: Where is AMR and American Airlines in all of this and will AMR play the spoiler?

Some experts, including Avondale Partners analyst Bob McAdoo, believe that American is likely to become involved. He has said American could bid for Northwest or, if that fails, seek to acquire US Airways(LCC:NYSE) in order to block United from gaining the dominating Northeast presence it has always lacked.

However, were American to seek to pre-empt a Delta and Northwest merger, it might face problems because of the difficulty inherent in topping an all-stock deal and because it is already the largest airline, said a source familiar with the ongoing merger discussions. Additionally, a pact between Delta and Northwest could be sweetened with a cash infusion by the Skyteam global alliance, and it might be hard for American to respond, the source said.

The unfortunate history of American's recent merger efforts may well be a factor in its current analysis. "American has had considerable experience with mergers, and it's hard to say that in recent times they have turned out favorably," says consultant George Hamlin of Airline Capital Associates.

Mr. Reed notes that if Delta-Northwest is followed by United Airlines-Continental Airlines, American goes from being the world's largest airlines to the third largest.

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TWA is an issue in AA flight attendant election

6:00 AM Thu, Feb 07, 2008 |
Terry Maxon   E-mail   News tips

The two runoff candidates to lead the Association of Professional Flight Attendants are squaring off on the question on whether one candidate has made a deal with the ex-Trans World Airlines flight attendants.

John Ward, who led the American Airlines union from 2000 to 2004, claims on his election web site that the ex-TWA employees are going to vote as a block for his opponent, Laura Glading. The understanding is that they'll get something in exchange for their vote, the Ward site claims.

Ms. Glading has responded on her web site, and quotes a message from Tim Daniels, one of the leaders among the ex-TWA flight attendants who endorsed the Glading ticket:

"There were absolutely NO promises made or deals cut with Dixie [Daniels], Nena [Martin] or me by either the Ward OR Glading slates on any issue," Mr. Daniels wrote to another flight attendant.

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WSJ says Northwest-Delta talks "have picked up steam"

4:32 PM Wed, Feb 06, 2008 |
Terry Maxon   E-mail   News tips

It's been quiet ever since word leaked out in January that the Delta Air Lines board had authorized merger talks with Northwest Airlines and UAL.

Too quiet.

But Wednesday afternoon, the Wall Street Journal reported that things may be moving:

Merger discussions between Delta Air Lines Inc. and Northwest Airlines Corp. have picked up steam, and a deal could be announced as early as next week, according to people who have been briefed on the negotiations.

At the same time, preliminary talks between United Airlines parent UAL Corp. and Continental Airlines Inc. have grown more serious, according to a person familiar with the situation.

Last week, TheStreet.com reported that Delta had been talking to Continental, but that the Northwest talks were moving faster. On Monday, the Atlanta Journal-Constitution said a deal could be announced within two weeks or never.

On Tuesday, the Detroit Free Press said analysts thought a merger was "imminent."

Reports had said that a Delta-Northwest deal might founder on the issue of who would run the merged company and what role the Northwest executives would play. The WSJ's story this afternoon repeated that problem, but said the Northwest board told Northwest CEO Doug Steenland to resume talks.

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The entry "WSJ says Northwest-Delta talks "have picked up steam"" is tagged: Continental Airlines , Delta Air Lines , mergers & consolidation , Northwest Airlines , United Airlines


French leader has last laugh

2:40 PM Wed, Feb 06, 2008 |
Terry Maxon   E-mail   News tips

On Jan. 28, Ryanair ran an ad in a Paris newspaper showing a photo of French President Nicolas Sarkozy and girlfriend Carla Bruni, and a thought balloon for Ms. Bruni saying "Now my whole family can come to my wedding."

President Sarkozy complained, Ryanair said it was all in good fun, President Sarkozy and Ms. Bruni filed a lawsuit in a French court, and on Saturday, Mr. Sarkozy and Ms. Bruni got married. It was a busy week.

On Tuesday, a French court ruled that the couple owned their images and that Ryanair had used their images improperly. Monsieur Sarkozy, who asked for one euro in damages, got one euro in damages; Madamoiselle Bruni, who is now Madame Sarkozy, had asked for 500,000 euros and won 60,000 euros.

One euro equals about $1.46, so the Bruni damages comes to just under $88,000.

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The entry "French leader has last laugh" is tagged: airlines , courts , Ryanair


Spirit increases its baggage charges

1:31 PM Wed, Feb 06, 2008 |
Terry Maxon   E-mail   News tips

We speculated this week about whether American Airlines was jabbing at United Airlines when American's press releases out of South Florida point out that American doesn't charge passengers for two bags.

A person who knows says that the message wasn't aimed at United, which announced Monday it would charge $25 for the second bag in many cases on domestic flights. American's jab was aimed at Spirit Airlines, which does charge passengers for checked bags.

Spirit, which is expanding aggressively to the Caribbean and Latin America out of Fort Lauderdale, Fla., announced Wednesday that it is increasing its baggage fees. Spirit calls it "an innovative approach to address rising fuel prices."

Hunh. I would have called it a fee increase.

But anyways, Spirit says its $5 charge for a checked piece of luggage will increase to $10, and that's if the passenger has pre-reserved the bag on-line. If not pre-reserved, the current $10 charge will increase to $20.

So, two bags will cost you $20 to check if you make arrangements ahead of time, and $40 if you don't. Passengers can still carry one bag onto the airplane at no charge.

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The entry "Spirit increases its baggage charges" is tagged: American Airlines , bags , fees , luggage , Spirit Airlines , United Airlines


Airline traffic results for January

12:00 PM Wed, Feb 06, 2008 |
Terry Maxon   E-mail   News tips

We've got the traffic numbers for the top 10 U.S. airlines for January. Some points before we get to the chart:

* United Airlines and US Airways were the only carriers to see a drop in traffic. AirTran Airways showed the biggest increase.

* American Airlines, United, US Airways and Northwest Airlines all flew less capacity in January than a year earlier. Everyone else in the top 10 grew.

* Northwest's airplanes, at 80.5 percent load factor, were the fullest. Southwest Airlines, at 64.2 percent, was the least full. AirTran raised its load factor the most, 5.3 points to 67.4 percent.

* Only JetBlue Airways and United reported a drop in load factor, down 1.5 points to 76.5 percent. All parts of United's system -- North America, Pacific, Latin America and Atlantic -- showed declines.

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The entry "Airline traffic results for January" is tagged: Airlines , January , traffic


US Airways tops the on-time arrivals

11:47 AM Wed, Feb 06, 2008 |
Terry Maxon   E-mail   News tips

US Airways employees are getting $50 bonus because their airline had the best on-time record among the nation's 10 largest carriers in December.

US Airways, you might ask? The same carrier that averaged seventh among the 10 airlines for all of 2007? The airline that finished 14th or 15th out of 20 airlines that report their statistics during the year? The airline that finished below the industry average for 10 out of 12 months in 2007?

Well, yes, that US Airways. Regardless of how poorly it had done for most of 2007, 74.5 percent of its flights arrived within 15 minutes of schedule in December, 10.2 points better than the industry average of 64.3 percent.

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The entry "US Airways tops the on-time arrivals" is tagged: delays , Department of Transportation , on-time , US Airways


A writer defends the airline industry

10:26 AM Wed, Feb 06, 2008 |
Terry Maxon   E-mail   News tips

On Forbes.com, travel consultant and author Joel Widzer takes aim at airline critics, of which there is no lack.

Rather than recognize the merits and benefits of a strong and viable air transportation system, travel writers resort to a game of political foes attacking their enemies. And enemies they are. I like to think of this group as a grumpy gang of travelers. Those who seemingly believe that airlines are to serve at the whim of the consumer without any consideration toward generating a profit to sustain their business, pay their employees and return value to shareholders.

Mr. Widzer acknowledges that bad experiences, such being kept for hours on a grounded airplane, have soured many travelers. "However, airlines got the message and, for the most part, instituted change."

And he says, "Other than security screening, which really is a TSA process, airlines have been working hard to enhance the flying experience."

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The entry "A writer defends the airline industry" is tagged: airlines , customer service


Wait, wait -- airlines don't do well in 2007

11:05 AM Tue, Feb 05, 2008 |
Terry Maxon   E-mail   News tips

We've got a story on Dallasnews.com about the on-time record of U.S. airlines in 2007. If you flew last year, you can probably guess what it said.

The U.S. Department of Transportation says 73.4 percent of all flights were on time last year. To turn that stat around, that means 26.6 percent of all flights were at least 15 minutes late. Only 2000 produced a worse full-year record since the DOT started requiring airlines to report their performance in 1987.

For American Airlines and US Airways, nearly one in three flights arrived late. Southwest Airlines achieved an 80.1 percent on-time rate, best of the 10 largest airlines, which means that one of every five of its flights were late.

For the numbers nerds, I've got particulars down below.

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The entry "Wait, wait -- airlines don't do well in 2007" is tagged: Airlines , Department of Transportation , on-time arrivals


American's business class wines win awards

10:46 AM Tue, Feb 05, 2008 |
Suzanne Marta   E-mail   News tips

American Airlines has been recognized for having the industry's best wine selection and also for having the best fortified or sweet wine in business class in the Cellars in the Sky 2007 awards.

In case you want to go shopping for the winning sweet wine -- it was La Plaza Vieja, medium golden, Emilio Lustau.

Cellars in the Sky is an annual competition organized by Business Traveller magazine in cooperation iwth Wine & Spirit magaine and the Internaitonal Wine Challenge.


The competition included 26 airlines from around the world and judges evaluated more than 200 different wines in a blind taste test.

American’s inflight wine list is designed by the airline’s wine consultant, Diane Teitelbaum, a wine expert with nearly 30 years of experience in the field. Ms. Teitelbaum maintains 15 different wine lists to accommodate taste preferences on the airline's various routes around the world.

Last August, American earned awards in two categories from Global Traveler magazine in the “Wines on the Wing” International Business Class Airline Wine Competition.

A year ago, American was named a winner in two categories at the Cellars in the Sky 2006 Awards, including best wine list for its first class cabin.

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The entry "American's business class wines win awards" is tagged: american airlines , business class , wine list


AA's dig at United Airlines?

3:04 PM Mon, Feb 04, 2008 |
Terry Maxon   E-mail   News tips

American Airlines has announced a fare sale for trips to Central and South America through mid May.

American noted that one of its "amenities" is "the ability to check up to two pieces of luggage of 50 pounds or less each at no additional cost."

This comes a few hours after United Airlines announced that it'll begin charging $25 for the second bag checked by people flying on discount tickets and who aren't premium members of its frequent-flier program.

But a check shows that American was touting the two-bag policy before United's announcement.

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The entry "AA's dig at United Airlines?" is tagged: American Airlines , bags , fees , luggage , United Airlines


American, AirTran traffic goes up in January

1:49 PM Mon, Feb 04, 2008 |
Terry Maxon   E-mail   News tips

American Airlines said Monday that its traffic increased 0.2 percent in January on a 1.5 percent drop in capacity.

It filled 76.6 percent of its seats in January, up 1.3 percentage points from January 2007.

I'm guessing that's American's highest January load factor in its history, with the possible exception of World War II.

AirTran Airways says it set records for traffic, capacity, number of passengers and load factor during January. But its load factor was well below that of American's.

Its traffic climbed 14.4 percent on a 5.5 percent increase in capacity. AirTran filled 67.4 percent of its seats, a 5.2-point increase from a year earlier.

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United wants $25 for the second bag

9:20 AM Mon, Feb 04, 2008 |
Terry Maxon   E-mail   News tips

United Airlines said Monday it will start charging $25 for a second checked piece of luggage for its least profitable customers -- the passengers flying on restricted discount tickets and who don't have status in its frequent-flier program.

Previously, United didn't charge for the second bag. And how does United justify it? It's all "part of its continuing effort to offer customers choice, flexibility, and low fares."

Says United:

For all customers, the cost to check up to four additional bags [beyond the first two] will be $100 per bag. Previous charges ranged from $85-$125 per bag. The cost to check items that require special handling because they are large, overweight or fragile will now be either $100 or $200, depending on the item.

United's most frequent fliers -- customers who have Premier status or higher in Mileage Plus, or Silver status or higher with Star Alliance -- will continue to receive the benefit of checking two bags for free.

From its press release, United says it expects the new policy to mean additional $100 million each year for the airline, either in cost savings or additional revenue.

"This change enables us to continue offering customers competitive fares, and it fits with our overall strategy to tailor our products and services around what our customers value most and are willing to pay for, as we have with our popular Economy Plus seating," said John Tague, executive vice president and chief revenue officer.

"Our customer research shows that only about one in four customers check a second bag, and with this new policy, customers who check extra bags may continue to do so for a service fee, which enables us to offer competitive fares to everyone," Mr. Tague said.

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Pilots, American at odds on safety program

7:30 AM Mon, Feb 04, 2008 |
Terry Maxon   E-mail   News tips

The Dallas Morning News was going to have a story Monday morning about the standoff between American Airlines and its pilots union over a safety program.

The Aviation Safety Action Program , started 14 years ago, gives pilots some immunity from discipline if they report safety problems. It was set to expire Feb. 7 because the pilots were seeking a change in the program to give them more protections from discipline. American wasn't going along.

The program was set up to encourage pilots to report safety issues, including mistakes they may have made, without worrying that they would get punished if they revealed their mistakes.

As written now, a pilot cannot be disciplined "except when data and information is initiated and substantiated from reports or disclosure outside of ASAP." The union wants to eliminate the language in quotes. American wants to keep the language as it is now.

But I learned late Friday afternoon that the Federal Aviation Administration has agreed to extend the Aviation Safety Action Program for another three months, so the showdown has been delayed at least three months.

That's why there's no big story Monday in The News. Check back in early May.

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Emirates now flies daily from Houston's George Bush Intercontinental Airport

4:25 PM Fri, Feb 01, 2008 |
Suzanne Marta   E-mail   News tips
Emirates Airlines
Emirates Airlines launched an additional four weekly flights from George Bush Intercontinental Airport (IAH) on Friday, two months after the Mid-Eastern airlines initiated its Houston service.

The carrier, which offers nonstop service to Dubai in the United Arab Emirates, now flies the route daily.

Houston airport officials said the fast growth in service by Emirates was fueled by heavy passenger loads.

The carrier had been filling 80 percent of its plane when it offered service only three times a week.

"Entering any new market usually means building up your passenger base and getting the word out about your new service. Most carriers start off at a load factor of about 70 to 75 percent. The fact that Emirates has exceeded that trend from the beginning, confirms that Houston is a very dynamic market," says Richard M. Vacar, director of the Houston Airport System.

Officials for Emirates have said that more than 70 percent of Emirates' passengers come from the city's oil and gas industry. The airline is also carrying about 10 tons of air cargo on each flight.

Houston officials estimate the new daily service will generate up to $300 million in positive economic impact for the local region.

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Delta talked to Continental

12:49 PM Fri, Feb 01, 2008 |
Terry Maxon   E-mail   News tips

Ted Reed at TheStreet.com reports that Delta Air Lines has talked to Continental Airlines as a possible merger partner.

Mr. Reed says in his story:

Those talks so far have been preliminary, and have not advanced as far as merger discussions with Northwest, according to a person familiar with the situation. However, discussions with Northwest appear to have hit snags, including issues involving the leadership of the combined company.

Delta reportedly is also talking to UAL/United Airlines.


American pilots hold coast-to-coast meetings

11:47 AM Fri, Feb 01, 2008 |
Terry Maxon   E-mail   News tips

The Allied Pilots Association is holding meetings at all its bases Friday to talk about the ongoing contract talks with American Airlines and anything else that comes up. The Dallas/Fort Worth one is at a Grapevine restaurant.

The union says more than 1,500 pilots attended the meetings. UPDATE: The union later upped it to more than 1,800 pilots at the nine locations.

“By coming together on the same day in such large numbers, our pilots are sending an unmistakable message to American Airlines management,” APA president Lloyd Hill said. “We are unified and determined to restore our profession.”

Speaking of pilots, one of the 143 or so pilots who retired effective Friday was union leader Mark Epperson, a mere lad of 59 who is president of the APA's San Francisco base. He turned over the job on an interim basis to a fellow pilot, Jason Boles.

In a goodbye message to the SFO base Thursday in which he thanked everyone including American, he also expressed some sadness:

"The AA that was once the leader in virtually every industry standard now ranks at the bottom of almost every list. The innovations that once were a hallmark of creative minds have been replaced with colorless and faceless number crunchers who place more value on perceived savings than dedicated and energized employees."

SFO was the same base where a veteran 51-year-old pilot quit his American job last year to join new carrier Virgin America.

UPDATE: Below, we've got the APA's press release on Friday's meetings.

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A site for non-rev fliers

11:23 AM Fri, Feb 01, 2008 |
Suzanne Marta   E-mail   News tips

The Nonrev Network-- which caters to airline employee travelers who fly for free or at reduced rates -- has launched upgraded its Web site.

The social networking site allows members to connect online, share tips about destinations, post reviews and upload photos.

Through forums, vistors to the site can browse hot topics or ask other members to check passenger loads so they can guage how likely it is they'll be able to get onto a flight as a standby passenger.

Folks who register can browse blogs that cater to non-rev and revenue travelers alike, such as one about visting Hawaii on a budget, and others like home exchanges that may aim more at non-rev travelers who are frequently on the go.


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3 idle thoughts for Friday

10:27 AM Fri, Feb 01, 2008 |
Terry Maxon   E-mail   News tips

1. What happened to that Delta merger? It's like hearing footsteps approach your front door -- and then silence.

2. Southwest Airlines CEO Gary Kelly is unusually open in talking about Southwest's possible participation in industry consolidation. Most of the other CEOs are covering their mouths and mumbling something about how they can't say anything.

3. When travel expert Rick Steves was answering questions on KERA last week about the best time to buy an airline ticket to Europe, he quickly recommended that the caller talk to a good travel agent. Remember them? Despite all the online reservations systems that have popped up in the past 10 years, the travel agents are still out there giving good advice.


Interesting goings-on in international markets

9:05 AM Fri, Feb 01, 2008 |
Terry Maxon   E-mail   News tips

We have some interesting things going on in international markets. To wit:

Item 1: British Airways announced Friday that it will begin flying from New York Kennedy to London City Airport with little Airbus A318s configured for just 32 passengers.

Item 2: JetBlue Airways says it will begin exchanging passengers with Aer Lingus in early April.

Item 3: Eos Airlines has started a buy-one, get-one offer on its business-class service between New York and London.


American pilots fly out the door

9:24 PM Thu, Jan 31, 2008 |
Terry Maxon   E-mail   News tips

I don't know what the final number will be, but it looks like at least 143 American Airlines pilots took early retirement as of Feb. 1.

I say early retirement, because now they can all fly to age 65. But the company said 143 American pilots ended their careers Thursday.

Take all these numbers as informal and incomplete. But a union guy passes along a compilation of the numbers:

(BOS=Boston, DFW=Dallas/Fort Worth, LAX=Los Angeles, LGA=New York LaGuardia, MIA=Miami, ORD=Chicago O'Hare, SFO=San Francisco, STL=St. Louis)

36 Boeing 777 captains, including 1 from BOS, 13 from DFW, 6 from LAX, 5 from LGA, 3-MIA, 8-ORD

2 Airbus A300 captains – MIA

41 Boeing 767 captains - 2-BOS, 3-DCA, 15-DFW, 5-LAX, 1-LGA, 4-MIA, 8-ORD, 3-SFO

1 Boeing 737 captain – DFW

26 McDonnell-Douglas S80 captains – 8-DFW, 3-LAX, 1-LGA, 9-ORD, 2-SFO, 3-STL

5 Boeing 777 first officers - 3-DFW, 1-MIA, 1-ORD

1 Airbus A300 first officer – MIA

3 Boeing 767 first officers - 1-LGA, 1-MIA, 1-STL

2 Boeing 737 first officers - DFW

3 McDonnell-Douglas S80 first officers – 1-DCA, 2-DFW

Another union guy says the final number may be 150 retirements. "This is roughly 2.5 times the largest number I could find since we started keeping track in the early nineties."

Check in Friday's Dallas Morning News and on Dallasnews.com Friday for a story and an explanation.


Don Carty, coming soon to an airline near you

3:23 PM Thu, Jan 31, 2008 |
Terry Maxon   E-mail   News tips

Donald J. Carty may have left American Airlines and AMR in 2003, but he certainly hasn't left the airline industry.

We bring this up because we just saw a press release announcing that Toronto-based Porter Airlines will begin service between Toronto and Newark, N.J., on March 31. And who does the press release quote?

It's Porter Airlines chairman Don Carty.

Carty mug.jpg
Donald J. Carty
Mr. Carty, whose day job is Dell vice chairman and CFO, is chairman of Porter and its parent, Porter Aviation Holdings Inc. and has been since early 2006.

Since February 2006, he has also been chairman of Virgin America, a new airline based in San Francisco. In February 2007, he resigned as a director of Hawaiian Holdings, parent of Hawaiian Airlines after about three years on Hawaiian's board.

According to the Porter website, Mr. Carty also serves on the boards of CHC Helicopter, Sears Holdings, Barrick Gold and Big Brothers Big Sisters of America.

When he joined Dell in December 2006, he took note of all his activities and said: “I’ll substantially cut back on other things.”

It seems he's still keeping a pretty full plate.

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FAA whistleblowers get their day

2:13 PM Thu, Jan 31, 2008 |
Terry Maxon   E-mail   News tips

Business Week has a story about Federal Aviation Administration and its safety oversight about airlines. It's not very encouraging to those who want to believe that the FAA will side with its own employees rather than its airlines.

The story is mostly about an FAA inspector assigned to keep an eye on Northwest Airlines. But there is a reference to Southwest Airlines as well:

Several safety inspectors told BusinessWeek that they had also experienced or witnessed retaliation. (Most of the safety inspectors interviewed by BusinessWeek did not want to be identified by name in this article for that reason.) The House aviation subcommittee is probing an episode in which FAA management allegedly punished an inspector in 2007, according to three sources with knowledge of the subcommittee's probe. Worried that some of the aluminum skins on Southwest's (LUV) older Boeing 737s were prone to cracking, this inspector called for the planes to be rotated out of the fleet until they could all be repaired—a process that would have been time-consuming and costly. He was reassigned though later reinstated in his previous job. A Southwest spokesperson says the airline "is unaware" of the concerns raised by this inspector and "has no knowledge of a probe by the House aviation subcommittee." The FAA declined to comment.

Retaliation against the inspector assigned to Southwest will be the subject of a House aviation subcommittee hearing in March, Business Week says.

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Weather causes some delays into Houston; forecast may also affect New Orleans

12:27 PM Thu, Jan 31, 2008 |
Suzanne Marta   E-mail   News tips

Some Mardi Gras revelers heading to New Orleans faced delays Thursday morning.

A line of thunderstorms has jammed up operations in Houston with a ground stop that lasted about 2 ½ hours Thursday morning.

Flights were halted starting about 8 a.m.

Air traffic controllers began to allow limited flights beginning at 10:30 a.m.

Flights were able to take-off and land from Houston’s William P. Hobby Airport on a regular schedule beginning at 11 a.m., said Southwest Airlines Co. spokeswoman Marilee McInnis.

She said about 40 flights were affected including eight from Dallas Love Field.

Ms. McInnis said the storms were moving toward New Orleans and could cause delays for travelers heading to Mardi Gras.

“We expect to be feeling the effects of this throughout the afternoon,” Ms. McInnis said.

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APA: National Mediation Board didn't say no

12:19 PM Thu, Jan 31, 2008 |
Terry Maxon   E-mail   News tips

The Allied Pilots Association sent out a note Thursday morning pointing out that the National Mediation Board didn't reject the request from the American Airlines pilot union for mediation in its contract talks with American.

The note to the news media said that "there may have been some confusion about the letter APA received from the NMB. Some of you may be under the impression that the NMB can 'refuse' to docket a request for mediation. This is not the case.

"According to the Q+A on their own website, and their policies and procedures, the NMB MUST docket a case and assign a mediator in response to any properly filed request. If you read the text in the letter, the NMB makes this clear.

"We read the letter as a request from the NMB to discuss this matter prior to the official docketing procedure. Suggesting that the NMB 'denied' APA's request is incorrect on a factual basis."

Here's the applicable parts from the NMB Web site:

Q: What happens if the parties cannot reach an agreement in direct negotiations?

A: If either party believes an agreement cannot be reached in direct negotiations, that party can apply for mediation with the NMB. Upon application, the NMB will docket the application and assign a mediator to the case.

Q: What happens after the application is received by the NMB?

A: The application is first reviewed to ensure that it is completed properly and appropriately, and if so, the case is then docketed.

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Growth in international traffic to slow, IATA says

9:53 AM Thu, Jan 31, 2008 |
Terry Maxon   E-mail   News tips

The International Air Transport Association said Thursday that 2007’s international traffic was good and that it won’t be so good in 2008.

The trade group said international traffic increased 7.4 percent in 2007, compared to a 5.9 percent increase in 2006.

“Despite the ambiguity of strong passenger growth accompanied by weaker freight demand, we can say clearly that 2007 was the best in recent memory,” said Giovanni Bisignani, IATA’s director general and CEO.

“We can state equally clearly that there will be no encore performance in 2008,” he added.

IATA predicted that traffic will increase by 5 percent in 2008, on a 5.2 percent jump in capacity. If true, that’ll mean that airplanes will be a wee bit less full in 2008 than in 2007, when 77.0 percent of seats were filled, but better than 2006 with its 76.0 percent loads or 2005 with 75.1 percent.

Explaining IATA’s belief that 2008 won’t be as good for the airline industry, Mr. Bisignani said: “Oil prices are higher than ever. Economic uncertainty accompanying the US credit crunch is broadening. And the slower growth for passenger demand in December sets the trend for the coming months. In a tough business environment the mantra remains the same: efficiency everywhere is everything.”

Mr. Bisignani said the 7.4 percent traffic growth “was a key component of the industry’s US$5.6 billion profit in 2007—the first black number since 2000. But it wasn’t all good news. Freight slowed to 4.3%, below the 4.6% recorded in 2006. It was also below the 7.5% at which global trade expanded, highlighting a competitiveness issue with shipping.”

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NMB to union and AA: You have yet begun to fight

6:08 PM Wed, Jan 30, 2008 |
Terry Maxon   E-mail   News tips

The National Mediation Board has sent a letter to the Allied Pilots Association and American Airlines saying in essence that it was premature to put their contract talks on the board's docket.

While the board is required to mediate airline labor disputes, mediation usually works best if the two parties have narrowed the list of outstanding issues down as much as possible. Apparently, the board does not believe that American and the union is at that point yet, seeing that they've agreed on approximately nothing so far.

This doesn't help the union's attempts to speed up the process, whether it ends up in an agreement or a strike. The Railway Labor Act lays out a defined path in labor talks, and it has to involve the National Mediation Board.

Before anybody legally can do anything, the board has to put the case on the docket, appoint a mediator, decide after a long time that the two sides are at an impasse, proffer arbitration, declare a 30-day cooling off period and likely engage in supermediation.

Only at the end of the 30-day cooling-off period will the two sides be released from mediation and allowed to engage in "self-help," the catchy way to describe imposed contracts, walkouts, etc.

Even if the NMB had gotten immediately involved, we would have had a long time before we got to the end of the process. The NMB's decision to stay out for the moment adds that much more delay -- to the chagrin of the union.

Look below for the letter.

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Dallas airport has third highest jump in air fares, but still real cheap

11:52 AM Wed, Jan 30, 2008 |
Terry Maxon   E-mail   News tips

The average fare at Dallas Love Field jumped 7.4 percent in the third quarter compared to the same period of 2006, trailing only Cincinnati and Salt Lake City in percentage increase.

But here’s the contradiction: Dallas Love Field also had the fourth lowest average fares among the top 100 U.S. markets, behind only three Hawaiian airports.

The U.S. Department of Transportation said Wednesday that tickets at Love Field – for one-way or round-trip purchases – averaged $198.74, up from $185.12 in third quarter 2007. That’s a change of $13.62.

By comparison, tickets for Dallas/Fort Worth International Airport service declined 6.9 percent, the ninth most of the 100 largest airports in the United States.

D/FW fares fell from $395.41 for the 2006 period to $368.22 for the 2007 period – a drop of $27.18 per traveler.

Changes to the Wright amendment probably explain what’s happening at both airports.

Until last October, the farthest one could fly on a Love Field ticket was Birmingham, Ala., 586 miles away. But after Congress changed the federal law that limits Love Field travel, passengers could go anywhere in the United States as long as they stopped inside the nine-state Wright amendment perimeter.

That meant that carriers using Love Field, Southwest Airlines primarily, could sell more-expensive tickets to the edges of their U.S. network, such as Seattle (1,670 miles), Fort Lauderdale (1,110 miles) or Manchester, N.H. (1,540 miles), with more expensive fares.

That expansion of Love Field service also means that flights at D/FW Airport are facing more price competition on long-haul routes, which would bring average D/FW fares down.

Of eight metro areas, the Dallas-Fort Worth area – combining Love Field and D/FW Airport -- showed the biggest decrease in average fares between third quarters 2006 and 2007, and one of only two to show a decrease.

D/FW Airport and Love Field combined had average fares of $331.78, down 6.5 percent and $23.12 from third quarter 2006. Only the San Francisco area, combining San Francisco, Oakland and San Jose, also showed a decrease, of only 2.3 percent or $7.84 to $329.85.

The greater Washington, Chicago, New York City, Houston and Boston areas all showed small increases. Although the D-FW airports showed a decrease, the average Q3 2007 fare was still higher than the San Francisco, Chicago and Washington, D.C., areas.

Look below for the average Q3 fares by airport, ranked in percentage change between 2006 and 2007:

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German travelers can go au naturel

9:57 AM Wed, Jan 30, 2008 |
Suzanne Marta   E-mail   News tips

Did that ridiculous BlueFly.com commercial, where a nude woman heading to Los Angeles is reminded at the TSA checkpoint to take off her shoes for screening, turn inspirational?

A "brite" on NPR this morning featured a German travel agency offering flights for vacationers who prefer to go nude.

Don't worry, they'll have to wear clothes in the airport.

The promotion is apparently for a flight to a Baltic Sea resort that has been popular with German nudists.

According to the Reuters story, the crew will have to remain clothed "for safety reasons."

You can thank me now for not including photos.

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Mergers aren't good, industry observer says

5:06 PM Tue, Jan 29, 2008 |
Terry Maxon   E-mail   News tips

Airline veteran and consultant Hubert Horan, now based in Phoenix, identifies 10 commonly repeated beliefs about airline mergers.

Then he tells us why they're false, in a commentary distributed by the Business Travel Coalition on Tuesday.

Here are the 10 claims.

1. “There’s a strong, growing groundswell of support for airline mergers.”

2. “Airline mergers would be part of a natural industry shakeout process.”

3. “Airline mergers would be a necessary response to $100/bbl fuel and a downturn in the business cycle.”

4. “Airline mergers could be implemented with limited risk.”

5. “Airline mergers would generate significant operating synergies and strengthen efficiency.”

6. “Mergers are required to rationalize excess industry capacity.”

7. “U.S. airlines need to merge in order to compete with foreign airlines that are better financed and offer better service.”

8. “Airline managers have an obligation to pursue mergers in order to boost their falling stock prices.”

9. “Consolidation would strengthen the entire industry.”

10. “Airline mergers would increase long-term corporate value without harming consumers.”

Interested? Keep reading for Mr. Horan's opinions on why they're all false. (Republished with permission from Hubert Horan.)

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Bob Herbst replies on the Airline Data Project

4:14 PM Tue, Jan 29, 2008 |
Terry Maxon   E-mail   News tips

Bob Herbst of Airlinefinancials.com has had a look at Bill Swelbar's defense of the MIT Airline Data Project, and adds this perspective:

As Mr. Swelbar notes, we had a lengthy phone conversation. I'd suggest our discussion ended with far less contention than it started.

For clarification, I have no challenge regarding the - numerical - calculations provided in the MIT-ADP.

As Mr. Swelbar identifies in his reply, "capacity purchase agreements" [CPA's] over recent years have added an increasing metric to mainline revenue, expense and traffic totals.

While the MIT-ADP and BTS reports identify this CPA [financial] input, I believe Mr. Swelbar acknowledges in order to conclude true mainline unit metrics requires this CPA revenue and expense be expunged from the equation in order to derive true mainline CASM and RASM airline-to-airline comparisons.

While the MIT-ADP does note -some- reconciliation with SEC reports. It's also true most ADP data calculations use only DOT41 input. As specifically discussed in our phone conversation, the ADP used 371 aircraft units [year 2006] for Delta yet all SEC filings clearly identify 440 units. This large aircraft unit difference must be reconciled in order to achieve credible conclusions regarding productivity where aircraft units are a factor.

In conclusion- I will suggest the MIT-ADP report uses BTS data as the primary input while my analysis primarily uses SEC input with BTS data as a back-up verification. Each of us may have valid arguments as to which -method- is more accurate.

It's my opinion that Mr. Swelbar and myself have a propensity for accurate analysis and that we agree on more than we disagree.

Regardless of methodology used, due to the uniqueness of operations, airline-to-airline comparisons requires some amount of objectivity to derive acceptable conclusions.

Robert Herbst

UPDATE: Mr. Swelbar read Mr. Herbst's comments and asked that I add this reply:

Mr. Herbst,

Thank you for the clarification of our phone conversation and I am in agreement that we are both striving for a better analysis. We are in agreement that there are differences between the two data sets given. The SEC tends toward a year-end reporting of employees, aircraft and other "denominators" whereas the Form 41 leans toward an average, or equivalent, over the year.

Mr. Herbst correctly states that, at this point, the ADP only provides a side by side comparison of the big lines (revenue, labor, fuel and total operating expense, ASMs, RPMs) from each data set in order to calibrate the two and in turn give credibility to each. What is appreciated about this discussion, is that it has nothing to do with personalities, manipulation or anything other than users of whatever data site need to have a healthy debate over the baseline data set - whichever is used.

Bob, I wish you well as you endeavor to build your site.

William Swelbar

To which I might add, I appreciate the civil discourse between Mr. Herbst and Mr. Swelbar, both of whom I believe want to provide airline financial information in a way that's both accurate and useful.

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Saturday night stay requirement reinstated on some routes

2:37 PM Tue, Jan 29, 2008 |
Suzanne Marta   E-mail   News tips

The Saturday night stay requirement may be making a resurgence.

TheStreet.com is reporting that Continental, Delta and United have all recently resumed requiring a Saturday night in certain markets in an effort to raise revenue.

The shift in tactic hasn't exactly gotten glowing reviews from biz travelers.

The Street's Ted Reed quotes Kevin Mitchell, chairman of the Business Travel Coalition saying the requirement is "exhibit A in how to turn off your best customers."

"This and some other onerous charges are what got carriers in trouble with corporate travelers in the past," Mr. Mitchell continued. "Hopefully, it's a short-term act of desperation."

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More on the Airline Data Project

1:24 PM Tue, Jan 29, 2008 |
Terry Maxon   E-mail   News tips

In an item Monday, I welcomed the latest revisions to MIT's Airline Data Project. That prompted some criticisms of the quality of the data, notably from Bob Herbst, a veteran and respected airline numbers cruncher dating back to his days as a pilot with Ozark Airlines and continuing as mergers took him to Trans World Airlines and now American Airlines.

Bob, who does work as an industry consultant, has his own Web site, Airlinefinancials.com, at which he offers his own airline numbers and comparisons of the biggest industry players, commentary on the industry and such. He attacked the accuracy of the ADP's numbers for making airline to airline comparisons.

You can go back to his comments on the ADP item to read his criticism. But in essence, Mr. Herbst said total revenue and total expense per available seat mile are not accurate comparisons of airlines unless one subtracts out the impact of capacity purchase agreements, such as with regional carriers who carry the mainline carrier's passengers for a negotiated amount.

I would agree and disagree. It doesn't allow you to compare the unit revenues and unit costs of mainline Delta to mainline American to mainline Northwest, but it does allow you to compare consolidated Delta to consolidated AMR/American to consolidated Northwest. But what do I know?

Bill Swelbar, industry consultant, MIT research engineer who heads up the data and target of some barbs, responded to Mr. Herbst's analysis today:

It is with interest that I read this morning's comments regarding the MIT Airline Data Project (ADP). Since reading Mr. Herbst's post, I have done the professional thing and called him personally to discuss the issues cited here and elsewhere.

With respect to Mr. Herbst's contention that the ADP is misleading because it does not address capacity purchase agreements (CPAs): the ADP provides for the data necessary to make the adjustments to the revenue and expense line he suggests. In fact, the ADP makes the calculation to certain unit revenue and unit expense calculations in recognition of this very subtle and salient point raised. Further, I have just participated in writing a journal article on this very subject.

I agree with Mr. Herbst that a better mainline to mainline (TRASM:TCASM) comparison is the method he suggests - particularly when comparing sectors of the industry. The calculation he suggests, is simply total revenue excluding transport related revenue per mainline available seat mile (TRASM ex Transport Related Revenue) compared with a total expense excluding transport related expenses per mainline available seat mile. This calculation helps to remove the "noise" of regional capacity purchase agreements.

Mr. Herbst goes on to suggest that the ADP does not reconcile BTS/Form 41 data with the data filed by the carriers with the Securities and Exchange Commission (SEC). This is a fundamentally wrong accusation. There is a tab on the ADP that serves as a way for the user to calibrate the two data sources and one of the best virtues of the ADP was to perform this function which gives credibility to the Form 41 filings in their aggregate form. The ADP does not mix data sources whereas Mr. Herbst does which he revealed in our conversation and can be seen on his website.

There is no data point calculated on the ADP where the source data is not provided. Moreover, the ADP does not produce every possible ratio as there are not sufficient resources to do so and it is not my lifelong project.

Cited very clearly in the text on the ADP site is the notion that the project does not intend to adjust for the various and sundry nuances in data results at each individual carrier. If we were to do that, we would be creating a data set with no objectivity - and we are not going to do that.
It is left to the user to adjust the baselines drawn by the actual data reported - not me.

If there are math errors or data sourcing errors we welcome your comments and we are most easy to reach. The site consists of rote calculations that are used everyday.

William Swelbar

A note from Maxon: We've had comments attacking and questioning Mr. Herbst's and Mr. Swelbar's credentials and allegiances. May I suggest we talk about the issues rather than make these guys the issue? I understand that we should consider conflicts of interest, but all industry consultants have clients, and that fact does not disqualify them from making informed analysis about the industry in which they work.

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It's official -- major carriers lost money last quarter

12:24 PM Tue, Jan 29, 2008 |
Terry Maxon   E-mail   News tips

We won't know the final tally until Continental Airlines updates its numbers to show net figures, but we do know that major airlines as a group lost money in the fourth quarter.

Of the 10 largest carriers, only Southwest Airlines and Alaska Air Group reported profits, and their net income depended on gains from fuel hedging. Continental, maybe, made a profit -- it had $71 million in pre-tax income, but hasn't finished running the numbers as it adjusts for a non-cash tax charge.

The comparison to last year is distorted because Delta Air Lines and Northwest Airlines were in bankruptcy proceeding during that period. Consider that when you look at the net income numbers below, in millions of dollars:

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House Democrats to Airline Mergers: "Hell No"

11:15 AM Tue, Jan 29, 2008 |
Dave Michaels   E-mail   News tips

Congress has virtually no authority to stop an airline merger, but House Transportation & Infrastructure Committee Chairman James Oberstar, D-Minn., pledged Tuesday that he would rattle his mighty saber to stop a rumored Delta-Northwest merger.

Mr. Oberstar said the merger would set off a flurry of other mergers and would result in higher ticket prices for passengers. "The problem is the only effective tool is anti-trust intervention by the Justice Department, which only looks at the instant merger, not at the domino effect of what will happen if one merger is consummated," Mr. Oberstar said. "As soon as that happens, other carriers will look for partners to be able to compete against this big colossus."

Merger Watch ranked high on the House Democrats' list of transportation priorities for 2008, which they detailed at a Tuesday news conference. Aviation subcommittee chairman Jerry Costello, D-Ill., said he would hold a hearing to examine a merger as soon as a deal is made public. Mr. Oberstar said a hearing would attempt to mobilize public opposition to any merger.

Mr. Costello also plans hearings on safety, including what he called the "number-one threat to safety" -- runway incursions.

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JetBlue, Northwest can't find a recession, either

9:15 AM Tue, Jan 29, 2008 |
Terry Maxon   E-mail   News tips

On Monday, we reported that a number of U.S. airlines had said on their earnings calls that they could see no signs of a recession as they looked at first-quarter demand.

On Tuesday, JetBlue Airways repeated that message. UPDATE: So did Northwest Airlines.

"Looking ahead, our revenue outlook for the quarter is very positive," JetBlue CEO Dave Barger told industry analysts. "Demand is strong, especially relative to the economic environment. While we experience some demand softness during the trough periods in the fourth quarter, we have not yet seen any significant signs of an economic slowdown in our forward-booking curve."

Mr. Barger said the near-term future "looks strong at this time. And while it's still early, we're seeing positive numbers for the Easter travel period as well."

He said the airline expects its passenger unit revenues -- the average revenue per seat per mile -- to be up 10 to 12 percent. Of course, a year ago, JetBlue's results were roughed up by winter storms that destroyed its schedule, particularly around Valentine's Day.

Tim Griffin, Northwest’s executive vice president marketing and distribution, told analysts an hour later that Northwest's unit revenues strengthened during 2007 as it trimmed capacity, and said Northwest expects to build on that performance in 2008.

"In fact, our bookings remain strong across the system and we have seen no evidence of slowing demand,” Mr. Griffin said.

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Continental to add live TV and email

9:12 AM Tue, Jan 29, 2008 |
Terry Maxon   E-mail   News tips

Continental Airlines said Tuesday it’ll begin offering 36 channels of television on its airplanes and onboard Wi-Fi services a year from now.

The service will be offered by LiveTV, the company owned by JetBlue Airways, with programming from DirecTV. Continental’s Wi-Fi service will also be provided by LiveTV and allow email and instant messaging.

"Our customers want more inflight entertainment and communication options," said Continental's chairman and chief executive officer Larry Kellner said in Continental’s announcement.

“We have been closely watching technology developments and are delighted to have teamed up with LiveTV to offer live television programming and communication to our customers,” he said.

First-class customers will get the TV free; coach customers who want the service will pay $6.

Continental said the technology will go in its next-generation Boeing 737s and its Boeing 757-300s beginning in January 2009.

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Ryanair ad makes French president très malheureux

2:18 PM Mon, Jan 28, 2008 |
Terry Maxon   E-mail   News tips

Ryanair, the cheeky Irish-based airline, has hacked off the French government, or more particularly, President Nicolas Sarkozy.

To promote a fare sale, Ryanair bought ads in the Paris newspaper Le Parisien with a picture of President Sarkozy and serious girlfriend Carla Bruni and the tag line, "Ryanair, pour toutes les occasions," or Ryanair, for all the occasions.

The photo includes a thought balloon from Ms. Bruni: "Avec Ryanair, tout ma famille peut venir assister à mon mariage!", or with Ryanair, all my family can come to my wedding!

The Associated Press quoted a Sarkozy spokesman as saying the president had asked his lawyers to take legal action against Ryanair:

Sarkozy adviser Franck Louvrier said the French leader is requesting the immediate removal of the ad, although it was not immediately clear if he would also seek damages. He said Sarkozy's office considers the ad "an improper use of the president's image."

Ryanair Holdings PLC, in a statement, said: "It was a humorous comment on a matter of great public interest in France. We apologize sincerely for any offense caused."

Mr. Sarkozy has all but said he and Ms. Bruni will marry. Ms. Bruni, who would be his third wife, met Mr. Sarkozy in November, shortly after his divorce to wife No. 2 was final.

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Business travel group grades U.S. a C+ on key travel issues

12:04 PM Mon, Jan 28, 2008 |
Suzanne Marta   E-mail   News tips

The National Business Travel Association today issued Congress and the Bush Administration a C+ grade for its progress on key business travel issues.

The government got improving marks for steps taken to better handle and attract international visitors -- an area that continues to lag since 9/11-- and also for taking a closer eye on travel related taxes.

But the government got poor marks for failing to fund FAA, leaving the nation's domestic capacity strained.

You can read the details in the full report here.

Here's how the grades fell on each issue:


Federal Aviation Administration Funding: D

Airline Performance and Air Traffic Congestion: C

Domestic U.S. Registered Traveler: C

International Registered Traveler: B-

Traveler Taxes: B-

Western Hemisphere Travel Initiative (WHTI): B+

Model Ports of Entry Program: B

Visa Processing and the Visa Waiver Program: B+

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MIT project updates airline data

10:21 AM Mon, Jan 28, 2008 |
Terry Maxon   E-mail   News tips

The Airline Data Project at the Massachusetts Institute of Technology has been updated with numbers for the first half of 2007.

Let us note that the project, done by MIT's Global Airline Industry Program and the International Center for Air Transportation, has been attacked by the Allied Pilots Association on a number of grounds. APA represents American Airlines pilots.

Among the grounds are the fact that the project gets funding from the airline industry (the MIT Airline Industry Consortium); that the head of the project has consulted with American Airlines and other airlines and sits on the board of Hawaiian Airlines; and APA smart guys see some flaws in the data analysis.

But the news media generally likes the site because MIT has done research that we'd otherwise have to do ourselves. For example, I can spend the rest of the day looking in the annual reports of 15 airlines over the past decade to find out how much operating revenues and expenses the airlines reported. Or I can take 15 seconds and look at the Airline Data Project.

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Virgin America's new programming

10:08 AM Mon, Jan 28, 2008 |
Suzanne Marta   E-mail   News tips

Virgin America kicked out a press release today about its upcoming in-flight entertainment offering from Internet TV network Revision3.

The programming will debut in March through the airline's network, which includes New York,San Francisco, Los Angeles, Washington D.C., Las Vegas, San Diego and Seattle.

Virgin's director of Inflight Entertainment, Charles Ogilvie, described the programing as "edgy, smart and engaging."

The shows last between 3 minutes and 45 minutes.

Taking a look at the line-up--I wonder if I'm cool enough to watch.

Here's the list:
Diggnation
Tekzilla
The Totally Rad Show
Web Drifter
XLR8R TV
The Digg Reel

Feeling hip just from reading the list?

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Southwest flight slips and slides in Spokane

9:51 AM Mon, Jan 28, 2008 |
Terry Maxon   E-mail   News tips

A Southwest Airlines flight slid off a taxiway as it was making a turn after landing in Spokane, Wash., on Sunday. Nobody was hurt.

Here's an Associated Press story, and here are some local reports from the Spokane Spokesman-Review, television stations KHQ and KREM, which have video, and KXLY.

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Magazine hands out "airline of the year" awards

9:34 AM Mon, Jan 28, 2008 |
Terry Maxon   E-mail   News tips

Air Transport World has named the winners of its annual awards. Here we go, with quotes from ATW's announcement:

* Singapore Airlines was named "airline of the year" for 2008.

The editors "applauded SIA's history-making commercial introduction of the Airbus A380, the world's largest commercial passenger aircraft. SIA donated all ticket revenues from its innovative online auction of seats on the first A380 flight to charity. The editors also cited SIA's Singapore Airlines Suites, which have raised the bar for ultra-premium airline service, as well as the airline’s $360 million investment in upgrading all cabin classes of its long haul international aircraft."

* Republic Airlines was named "regional airline of the year."

Republic, based in Indianapolis, "has posted 29 consecutive quarters of profitable operations while its unblemished safety record underlines its commitment to operational excellence. Republic increased revenues tenfold between 2000 and 2007, while its regional jet fleet increased from 18 aircraft to more than 200 over the period."

* The magazine gave Air New Zealand its "passenger service award."

The editors "recognized both the airline’s physical product and the service delivered by ANZ staff. The carrier's new Business Premier and Pacific Premium Economy products have been extremely well-received. And, in a recent survey, 95% of ANZ customers said they would recommend the carrier."

* It gave Malaysia Airlines its "Phoenix Award," given to carriers that survive life-changing transformations.

Malaysia Airlines "came within months of shutting down in 2006 due to financial losses, but turned itself around through a restructuring program that contributed to record earnings for the first nine months of 2007, without affecting its reputation for excellent service."

* The Star Alliance, headed by United Airlines and Lufthansa German Airlines, received the magazine's "market leadership award," the first time it has gone to a global airline alliance.

The Star Alliance "continues to set the standard for constructing a seamless travel product for passengers."

These and other awards will be presented Feb. 18 in Singapore, writers' strike or no writers' strike.

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Fitch doesn't applaud Southwest's stock buyback

12:02 PM Fri, Jan 25, 2008 |
Terry Maxon   E-mail   News tips

Fitch Ratings on Thursday downgraded its ratings on $1.6 billion in Southwest Airlines debt, from A to A-.

Fitch said the ratings drop "reflects Fitch's expectation that an increasingly fragile U.S. airline industry operating environment over the next few quarters will likely contribute to a modest weakening of Southwest's credit profile this year."

Fitch questions Southwest's decision to spend up to $500 million to buy back its own stock.

"The Negative Outlook reflects Fitch's concern that a weakening operating environment in 2008, accompanied by lingering pressure on passenger yields and RASM, may require Southwest to increase debt again this year," Fitch said.

PlaneBusiness.com editor Holly Hegeman weighed in the Southwest buyback, and her outlook was negative, too:

In this case, given the industry metrics we are looking at, I thought the announcement by Southwest was ill-timed. It appeared to me that the airline was making a play to increase market support for its stock price, at a time when it might be a better idea to keep its cash in the bank.
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3 idle thoughts for Friday

6:00 AM Fri, Jan 25, 2008 |
Terry Maxon   E-mail   News tips

1. That $3.5 billion to $4.5 billion profit projected for the U.S. airline industry in 2008 is looking distressingly optimistic.

2. Is Las Vegas making book on whether Delta hooks up with Northwest or United? Who's the favorite?

3. This is always a grim time of year -- all the half-price chocolate-covered, marshmallow-filled Santas are gone, and we're still three weeks away before the chocolate-covered, marshmallow-filled hearts hit the Valentine's clearance table.


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American launches mobile phone check-in service

1:42 PM Thu, Jan 24, 2008 |
Suzanne Marta   E-mail   News tips

Passengers flying on American Airlines can now check-in for their flights with a mobile phone or PDA using a mobile-friendly version of aa.com

For now, customers can also use the mobile-friendly site to see their itinerary, check schedules, check the status of their flights, get information on destinations, weather or airports and contact American.

Later this spring, the site will allow travelers to book flights, change their reservations, view fare specials, request upgrades and enroll in American's frequent flier program.

When accessing aa.com using a mobile device, the content is condensed and the design is simplified to make it easier to navigate.

Those folks with fancier phones or PDAs can also choose the full HTML version that you see when using a regular computer.

Even on the mobile version of the site, many pages will be viewable in Spanish.

Dallas-based Southwest Airlines Co. has has a similar service for two years. Southwest's system allows passengers to check-in, cancel boarding passes, and get information about the airline and its policies.

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God bless our fuel hedges

11:21 AM Thu, Jan 24, 2008 |
Terry Maxon   E-mail   News tips

Alaska Air Group, like Southwest Airlines, reported a profit for the fourth quarter.

Alaska Air, like Southwest, would have reported a loss, were it not for its fuel hedges.

Alaska Air reported Thursday morning that it earned $7.4 million in the fourth quarter, but would have lost $17.9 million if it hadn't benefited from fuel hedges.

In particular, Alaska Air gained $25.3 million, net of taxes, because of "adjustments to reflect the timing of gain or loss recognition resulting from mark-to-market fuel-hedge accounting," Alaska Air said.

On Wednesday, Southwest reported net income of $111 million, but those numbers included a $300 million gain related to fuel hedges.

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Southwest and broadband

12:05 PM Wed, Jan 23, 2008 |
Suzanne Marta   E-mail   News tips

I thought Southwest's news today that it would test a satellite broadband system was very interesting.

I had understood that one reason Alaska was going for it was because it had so many flights across the ocean (both to Alaska, Hawaii and Mexico) that it couldn't rely on a ground-based system similar to what American is testing (and what Virgin America has announced it will test).

But Southwest's current route system is over land.....perhaps another maneouvering by our Dallas-based carrier to position itself for partnering with international partners to in the future??

Thoughts out there blogosphere?


Southwest earnings call

10:38 AM Wed, Jan 23, 2008 |
Terry Maxon   E-mail   News tips

Southwest CEO Gary Kelly and CFO Laura Wright have finished their Thursday morning chat with analysts and the news media. Among the highlights:

Mr. Kelly:

Without fuel hedges, Southwest would not have made money in the fourth quarter.

And Mr. Kelly acknowledged that the carrier will have to grow revenues in the first quarter to avoid a loss, considering that it expects to average $2 a gallon for jet fuel and have its non-fuel unit costs go up 3 percent or more.

“It’s not a foregone conclusion that we’ll have a loss in the first quarter,” but revenues will have to go up to avoid a loss.

Southwest's last quarterly loss came in first quarter 1991, when high fuel prices and a dropoff in demand because of the Iraq-Kuwait conflict combined to hurt everyone's results.

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Southwest achieves record profits, but not record margins

10:20 AM Wed, Jan 23, 2008 |
Terry Maxon   E-mail   News tips

Southwest Airlines said Wednesday it earned $645 million in 2007. That beats its previous best year for net income, 2000, when Southwest earned $603 million.

But as we note in our story, $645 million on $9.86 billion of revenues isn't as good as $603 million on only $5.65 billion in revenues.

That's a net margin of 4.9 percent in 2007, versus 10.7 percent in 2000.

The operating margin for 2007 -- operating income as a percentage of revenues -- was 8.0 percent. By comparison, Southwest posted an 18.7 percent margin in 2000. Even 2006 was better, with an operating margin of 10.3 percent, even though net income was $146 million less than in 2007.

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Delta not talking about mergers

9:15 AM Wed, Jan 23, 2008 |
Terry Maxon   E-mail   News tips

Delta Air Lines kicked off the latest merger speculation when it was reported that its board has authorized its executives to talk merger with Northwest Airlines and United Airlines.

Obviously, that's what people want to hear about from Delta executives on Wednesday morning's earnings call with industry analysts. And obviously, CEO Richard Anderson had little to say about it.

“The process is ongoing,” Mr. Anderson told anlaysts.

Delta is committed to obtaining the best long-term outcome for shareholders, employees, customers and community, he said, but added that he "“will not comment on any specifics.”


Profit sharing at Delta

9:04 AM Wed, Jan 23, 2008 |
Terry Maxon   E-mail   News tips

Delta Air Lines CEO Richard Anderson told analysts Wednesday morning that the carrier will distribute $158 million in profit sharing to employees in a few weeks.

On Tuesday, UAL chairman, president and CEO Glenn Tilton said United Airlines employees were dividing up $110 million in profit sharing, $40 million in incentives and $20 million from a special stock dividend.

Continental Airlines said last week its employees were getting $158 million in profit sharing, exactly the same amount as Delta employees are getting.

Southwest employees will also get profit sharing, but the amount hasn't been disclosed.


American, AMR change AIP program

6:17 PM Tue, Jan 22, 2008 |
Terry Maxon   E-mail   News tips

The AMR board has changed the annual incentive plan (AIP) for American Airlines employees, and it may well make it easier for employees to pick up a little extra money.

The AIP will no longer use Survey America, an independent survey in which American hasn't fared very well at all.

Instead, it will use an American internal survey to measure how likely customers are to recommend that others fly American Airlines. Eligible employees will get $40 each month that the "likelihood to recommend" percentages are at least one point better than in the same month of 2007.

In addition, employees can earn $40 each month that American meets or exceeds its internal goal for flights departing on time.

And employees can earn $250 for 2008 if it finishes in the top half among competitors in on-time arrivals as measured by the U.S. Department of Transportation. On-time means that a flight arrived less than 15 minutes late.

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Business traveler group opposes government enforced consumer bill of rights

4:42 PM Tue, Jan 22, 2008 |
Suzanne Marta   E-mail   News tips

Officials at the National Business Travel Association are supportive of more transparency in the aviation system but would prefer that the government not get into the business of micromanaging customer service when it comes to the airlines.

"Our basic position is this: government should establish systems for basic consumer protection and then get out of the way to let business function," said Bill Connors, NBTA's executive director and chief operating officer. "No one benefits from micromanagement of customer service; the added costs of overregulation of the airline industry would only serve to inhibit innovation in the industry and increase costs for passengers.”

The press release from NBTA went on to say that the organization supports increasing transparency in the aviation system, including reports on tarmac delays, a "bright-line test" for chronically delayed flights, and publishing delay data on carrier websites, arguing that it would help passengers and corporate travel buyers make better informed decisions.

NBTA also proposed that carriers compensate travelers the greater of $400 or half of their airfare if they're bumped from a flight and arrive at their destination within two hours of their original itinerary and the greater of $800 or half of their airfare for travelers involuntarily denied boarding and arriving at their destination more than two hours after their scheduled arrival time.

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APFA -- who led the negotiations?

10:49 AM Tue, Jan 22, 2008 |
Terry Maxon   E-mail   News tips

Both Laura Glading and John Ward participated in the 2000-2001 negotiations between the Association of Professional Flight Attendants and American Airlines.

But who led the talks? It's become a bone of contention between Mr. Ward, who served as union president in 2000-2004, and Ms. Glading, a New York-based flight attendant.

Ms. Glading led Mr. Ward by nearly eight percentage points in the first round of balloting last week for the president's job, putting them both in a runoff. The final balloting ends Feb. 26.

On a previous blog item, I had repeated what Ms. Glading put on her Web site, that she had led the negotiations. That prompted this email note from Mr. Ward:

Contrary to what Laura Glading, my opponent in the APFA National Officer runoff election, claims, she did not "chair the negotiations" that led to APFA's industry leading contract in 2001. I did. This issue is addressed fully in the Q and A section of my web site at www.thewardticket.com.

On their Web sites, the two candidates have sharply differing memories of those negotiations:


American installs broadband on first 767-200

10:29 AM Tue, Jan 22, 2008 |
Suzanne Marta   E-mail   News tips

American Airlines announced today that it has completed its first installation of Aircell LLC's wi-fi broadband access on one of its 767-200 airplanes.

So it's one down, 14 to go, right? American has committed to outfitting its 767-200 fleet- -which is 15 planes.

In reality, many travelers would argue its one down, 654 to go--- since American has about 655 airplanes in its system. And then there's the 305 American Eagle planes.

Could get expensive, but then again, there have been some surveys out there that suggest folks wouldn't mind paying to have that kind of access in the air.

Read our story about the system in today's paper or on DallasNews.com.

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Glenn Tilton talks a little about UAL and mergers

10:11 AM Tue, Jan 22, 2008 |
Terry Maxon   E-mail   News tips

Glenn Tilton, UAL Corp.'s chairman, president and CEO, told analysts Tuesday morning that UAL's position on merger and consolidation is about the same as it has been for three years -- it's in favor of it.

“We believe the industry can benefit from constructive consolidations, and the work we have done improving the company has put us in very good condition to participate in that consolidation as we see fit,” Mr. Tilton said on UAL's fourth-quarter earnings call.

“The goal for our company is to make the right choice at the right time,” he added.

Having said that, he put analysts on notice that they won't be getting any more during the Q&A session. It would be “inappropriate to discuss any further than I have,” Mr. Tilton said.

Jake Brace, UAL's CFO, said that weather disrupted United Airlines schedule more in December than in any other month in the airline's history.

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American Eagle increases service to

5:03 PM Mon, Jan 21, 2008 |
Suzanne Marta   E-mail   News tips

Officials for American Airlines regional partner American Eagle said Monday that it will increase its service to Roswell, N.M., beginning April 7 by adding a third daily round trip between Dallas/Fort Worth International Airport and Roswell International Air Center.

The service will use American Eagle's 50-seat ERJ-145 aircraft.

American Eagle launched its service to Roswell from D/FW last September.


Monday morning trivia

6:00 AM Mon, Jan 21, 2008 |
Terry Maxon   E-mail   News tips

When Southwest Airlines changed its color scheme in 2001, it added blue to its fuselage. But not just any blue. Anyone who saw "The Devil Wears Prada" knows that it has to be just the right shade of blue.

Emirates%20logo.gif

What shade of blue do we see on Southwest Airlines' fleet of Boeing 737s?

A. Canyon blue
B. Pacific blue
C. Bluebonnet blue
D. True blue

Answer below.


Looks like we've got higher fares

7:53 PM Sun, Jan 20, 2008 |
Terry Maxon   E-mail   News tips

Tom Parsons of BestFares.com says that it looks like the $40 fuel surcharge started last week by American Airlines has stuck.

As expected, US Airways today [Sunday] joined the other major airlines in raising airfares by doubling the fuel surcharge to $40 roundtrip.

On Thursday (January 17, 2007), American Airlines began the process of getting the major airlines to raise their airfares by doubling the current $20 roundtrip fuel surcharge to $40 roundtrip.

Delta Airlines was the first to match the increase initiated by American. Friday afternoon, Continental and United also joined in matching the increase, leaving Northwest (the spoiler from last week) and US Airways as the holdouts.

On Saturday, Northwest joined the others in matching the increase which left US Airways as the only major carrier to resist the fuel surcharge hike.

If US Airways had refused to match the surcharge increase, the other major carriers would have likely rolled back the surcharge to $20 roundtrip.

With US Airways matching the increase, this all but guarantees that the surcharge hike will stick on domestic routes not served by a low-cost airline such as Southwest Airlines, AirTran, JetBlue, Virgin America and others.

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Theories on BA's Boeing 777 crash

9:01 AM Sun, Jan 20, 2008 |
Terry Maxon   E-mail   News tips

The Times of London has a thoughtful story on the possible causes of Thursday's crash of a British Airways Boeing 777 as it was landing at London's Heathrow Airport.

Rather than conclude it was one thing or the other, the article examines the possible causes, why they are more or less likely and includes analysis from pilots who have flown the Boeing 777. Those pilots also reflect on what the pilots of the BA flight would have been doing during the last minutes of the flight.

No conclusions -- just walking us through the possibilities.

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Investigation shows the "what" but not the "why

12:12 PM Fri, Jan 18, 2008 |
Terry Maxon   E-mail   News tips

The Air Accidents Investigation Branch of the U.K. Department for Transport says that the engines of a British Airways flight that landed short of the runway Thursday didn't respond to requests for more power.

The preliminary report said:

At approximately 600 ft and 2 miles from touch down, the Autothrottle demanded an increase in thrust from the two engines but the engines did not respond.

Following further demands for increased thrust from the Autothrottle, and subsequently the flight crew moving the throttle levers, the engines similarly failed to respond.

The aircraft speed reduced and the aircraft descended onto the grass short of the paved runway surface.

But the board hasn't concluded why the engines didn't respond -- that'll take a lot more investigation.

Here's the complete preliminary report from the AAIB:

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Theories about the British Airways crash

10:37 AM Fri, Jan 18, 2008 |
Terry Maxon   E-mail   News tips

First we have the airplane accidents. Then we have the theories. (And much later, we have the official rulings.)

Here's what the British newspapers are saying about Thursday's crash of a Boeing 777 flown by British Airways:

The Mirror says the thrust reversers may have deployed too early. It quoted a British pilot with 25 years' experience:

Looking at the pictures I can see the engines were in reverse thrust. It's a normal routine auxiliary braking system but if the computer malfunctioned and thought the plane was much lower than it really was, it could have caused this.

The pilot reported loss of power and that's how it would feel - the plane would be trying to push itself backwards. Witnesses reported louder-than-usual engine noise and that's what you get in reverse thrust.

But the systems are almost foolproof and it's difficult to see how it could occur several hundred feet up.

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3 idle thoughts for Friday

6:00 AM Fri, Jan 18, 2008 |
Terry Maxon   E-mail   News tips

1. By all accounts, American Airlines CEO C.R. Smith was beloved and respected by his employees. Yet, American had at least 10 strikes on his watch, compared to two during Robert L. Crandall's tenure and none on that of Donald J. Carty and Gerard Arpey, to name the three most recent CEOs. Times were different. Go figure. (And yes, I know, no contracts have become amendable during Mr. Arpey's term.)

2. Nobody liked my dual-headquarters idea last week for a United-Delta merger (Denver in the summer and Orlando in the winter) or Northwest-Delta (Minneapolis-St. Paul in the summer, Orlando in the winter). So let's put the headquarters in the middle between their present headquarters: Louisville for the United-Delta HQs, or St. Louis for the Northwest-Delta HQs.

3. And what would a good name be? How about Delta Orient for a Delta-Northwest merger or Ted's Song for a Delta-United merger? Delted? Deltawest? Other suggestions?

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British Airways jet doesn't land well

6:16 PM Thu, Jan 17, 2008 |
Terry Maxon   E-mail   News tips

A British Airways flight from Beijing landed short of the runway at London's Heathrow Airport at midday Thursday, thoroughly tearing up the Boeing 777 but leaving only a handful of minor injuries.

Here are a couple of photos:

BA%20Boeing%20777%20crash%20Jan.%2017%2C%202008
(CREDIT: AFP/Getty Images)
UK%20HEATHROW%20PLANE.JPG
(CREDIT: Bloomberg News)

The pilot declared an emergency on final approach and reportedly told officials that the airplane's engines lost power. The pilot was being hailed as a hero for bringing the airplane down without any major injuries.

Eyewitness Neil Jones told the BBC (as quoted in the Evening Standard): "The aircraft was banking to the left and it was coming in very low over the surrounding houses. The plane was significantly lower than it would normally be. I could see the undercarriage was down and the wing flaps were down.

"You could see the pilot was desperate, trying to get the plane down. The aircraft hit the grass and there was a lot of dirt. The pilot was struggling to keep the plane straight. I think he did a great job."

"On its approach it took the runway too low, just missing the roof of my cab," a cab driver told the Evening Standard. "Debris was everywhere, there was an enormous bang and it skidded sideways."

One British Airways worker said in The Times of London: ""It's a miracle. The man deserves an absolute medal as big as a frying pan."

We do have this comment from a reader of The Times posted online:

I just love the way that the pilot always gets praise heaped upon him/her when there is a fortunate outcome to an aircraft that has failed in some way. I'd like to point out that he/she does not have an ejector seat and is generally first to hit the ground. Under those circumstances I suspect that any well trained commercial pilot would operate at a level of brilliance few mortals sat at a desk could comprehend. When your arse is on the line you would do anything up to and including flapping your arms if it would help.
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Airlines looking for a slow down (and not finding one)

4:03 PM Thu, Jan 17, 2008 |
Terry Maxon   E-mail   News tips

Thursday morning, executives at Continental Airlines echoed what executives at AMR/American Airlines had said Wednesday afternoon -- if there's an economic slowdown, they haven't seen one yet.

In his opening remarks, Continental chairman and CEO Larry Kellner put it this way:

Looking at 2008, there’ve been numerous reports that the US is on the cusp of an economic recession. We’re watching our future bookings closely, and do not see a slowdown based on our current booking levels.

We did see some softness in bookings over the holiday period. This softness may have been caused by a slowing economy or could have been due to how the holiday fell with Christmas and New Years falling on a Tuesday.

However, we are pleased with the strength of our bookings over the last 10 days, and again do not see a slowdown based on our current booking levels.

On Wednesday, AMR CFO Tom Horton had to respond to some somewhat pleading comments from analysts who think airlines need to be cutting capacity.

"Maybe it’s just because I am in New York here," Credit Suisse analyst Dan McKenzie, "but the macro backdrop just seems absolutely frightening. I guess, I am just kind of curious. What do you need to see before concluding it makes sense to cut more capacity?"

Mr. Horton said that American "can respond if we think it’s appropriate, and it may well become appropriate. I am not suggesting we’ve rule that out by any means. But we do try not to kind of manage our capacity based on headlines day-to-day."

While everyone is expecting to demand to fall off, Mr. Horton said American's booked load factor -- the percentage of seats sold for future flights -- is up about 0.8 percent over 2007.

"We do try to be very thoughtful about this and watch our advance booking, watch the pricing environment," he told Mr. McKenzie and other analysts. "We look at all the sort of corporate demand survey data, and we talk to our corporate customers. So, at this point, we think we’ve got a fairly conservative capacity outlook. But we’re going to keep watching. I think that’s really all I can say."

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Continental to pay out record profit sharing

9:27 AM Thu, Jan 17, 2008 |
Terry Maxon   E-mail   News tips

Because Continental Airlines is still calculating some charges, we don't know its 2007 net income yet for the fourth quarter and full year.

But it did announce pre-tax income of $566 million, and $158 million in profit sharing to be distributed to employees. They'll get their profit-sharing checks on Feb. 14.

"That's $47 million more than we distributed last year," chairman and CEO Larry Kellner pointed out on a Thursday morning conference call.

Those numbers will undoubtedly catch the eyes of AMR/American Airlines employees, since American didn't achieve sufficient pre-tax income to trigger profit sharing. AMR instead gave one-time $800 payments to American Airlines employees and $500 to American Eagle employees.

Not all employees get the profit sharing. Having said that, American had just over 73,000 employees as of Sept. 30, while Continental had just over 36,000. So $1 of profit sharing goes further per employee at Continental. Using that number, the average Continental employee will get over $4,000.

And that $158 million doesn't include another $33 million that Continental employees divided for scoring well in U.S. Department of Transportation stats for on-time arrivals.

American Airlines' profit sharing doesn't start until American goes over $500 million in pre-tax income. Then employees would divide up 15 percent of all income over $500 million. For example, $1 billion in pre-tax income would bring employees $75 million in profit sharing.

Continental gives employees 30 percent of the first $250 million of pre-tax income, 25 percent of the next $250 million and 20 percent of everything over $500 million.

So for that $1 billion example, here's how the two carriers would differ:









Pre-taxAmericanContinental
profitprofit-sharingprofit-sharing
$250 million$0$75.0 million
$500 million$0$137.5 million
$750 million$37.5 million$187.5 million
$1 billion$75.0 million$237.5 million

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AMR conference call

1:10 PM Wed, Jan 16, 2008 |
Terry Maxon   E-mail   News tips

Chairman and CEO Gerard Arpey and CFO Tom Horton are talking to analysts and media. Among the points:

Mr. Arpey: Total debt is down to $15.6 billion and net debt -- total debt minus cash, short-term investments, etc. -- is about $11 billion. Total debt had been nearly $21 billion at one point a few years ago.

One result is that AMR spent $174 million less in interest in 2007 compared to 2006.


AMR's pension obligation is 96 percent funded, up from 76 percent at the end of 2002.

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AMR pessimism from one analyst

11:11 AM Wed, Jan 16, 2008 |
Terry Maxon   E-mail   News tips

Jamie Baker, airline analyst at JPMorgan, put out a report Wednesday morning that questioned why AMR didn't agree to go along with the Allied Pilots Association on the union's request for help from the National Mediation board:

We are puzzled by AMR’s resistance to federal mediation, which we thought might have helped shift the pilot focus away from management pay (seemingly its primary gripe) back toward the fact that AMR's labor costs are above the industry’s.

Meanwhile, AMR has begun canceling numerous 777-operated flights in February, which we believe is associated with greater-than-planned pilot retirements - echoing the widebody challenges Delta at one time faced.

In short, we expect the management-pilot relationship to fracture further in coming weeks.

Mr. Baker called AMR's guidance for the first quarter "unremarkable"

AMR Q1 capacity and cost guidance appear to imply a loss in the $1.00 to $1.50 range, comparing to a sparsely-populated ($0.67) consensus. Consensus achievable if one assumes Q1 revenues exceed those of Q4, though they didn’t last year and don't seem poised to this year in light of a recession. F2008 capacity guidance unchanged (a bit surprising, though we still expect AMR to shrink in 2008).

As to the Boeing 777 cancellations, a pilot forwarded to me company postings that outlined flight cancellations out of Dallas/Fort Worth, Chicago and New York Kennedy in February: three round trips from D/FW to Tokyo; four round trips from Chicago to London Heathrow; three round trips from Chicago to Shanghai, China; and four round trips from Kennedy to London Heathrow.

The issue appears to be that the falling stock market is persuading more pilots than expected to retire. They locked in the value of their B Fund shares previously, and the recent drop in the stock market is making them decide it's time to leave rather than hope the shares will recover soon.

APA leaders blame the cancellations on bad planning by the airline that left manning levels too low.

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How about that $800?

10:58 AM Wed, Jan 16, 2008 |
Terry Maxon   E-mail   News tips

I was talking to a guy this morning about the $800 payments to eligible American Airlines employees. The question was: How will it be received by rank-and-file employees?

I don't expect organized labor to applaud much, considering. But will the $800 help employee morale, at least a little?

I don't know. We'll see.

Someone identifying himself as an American Eagle employee tells me Eagle employees are getting $500 bonuses.

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My apologies to all AA employees who quit their jobs between 9 a.m. and 10 a.m. Wednesday

10:18 AM Wed, Jan 16, 2008 |
Terry Maxon   E-mail   News tips

I made a small mistake in an early version of the AMR earnings story.

Eligible employees will get an $800 payment.

I apologize if any American Airlines employee saw the original language -- when I said eligible employees would get $800 million -- and believed it.

Go tell your boss you didn't mean the things you said and you'd like your job back.

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AMR meets expectations, recently lowered

8:54 AM Wed, Jan 16, 2008 |
Terry Maxon   E-mail   News tips

AMR as expected lost $69 million for the fourth quarter, or 28 cents a share.

I say "as expected" in the sense that the company met the diminished expectations of analysts, expectations that kept diminishing.

If you exclude special gains and losses, AMR lost 74 cents a share. The consensus from analysts surveyed by Thomson Financial was that AMR would lose 75 cents.

But as recently as last Friday, the consensus was for a 71-cent loss. A month ago, the consensus was for a 14-cent loss. Three months ago, it was for a 3-cent profit.

So it would probably be more accurate to say that AMR on Wednesday met Wednesday's expectations.

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AMR kicks off the earnings season

6:00 AM Wed, Jan 16, 2008 |
Terry Maxon   E-mail   News tips

AMR, parent of American Airlines, will report its fourth quarter and full-year earnings Wednesday morning, the first of the airlines to report results.

Man, it feels like the first day of spring training, doesn't it?

We plan to listen to CFO Tom Horton's 1 p.m. conference call and keep a running update of the points that grab our fancy. If you're checking the blog, keep clicking that item because it will keep changing, probably, until the call is over between 2:30 p.m. and 3 p.m.

We're also interested to see how the unions respond to AMR's announcement of a bonus for lower-ranking employees.

Batter up. Play ball. And so forth.

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American launches D/FW-San Salvador service

1:41 PM Tue, Jan 15, 2008 |
Suzanne Marta   E-mail   News tips

American Airlines plans to launch direct service between Dallas/Fort Worth International Airport and San Salvador, El Salvador this spring.

For North Texas travelers, it means avoiding a stop at American's hub at Miami International Airport, where transfering between terminals can require a 20 minute walk. American also serves San Salvador from Los Angeles.

The new service begins April 7, and the airline will begin taking reservations on Sunday, Jan. 20.

American will fly the route four times a week with a 148-seat Beoing 737-800, which includes 16 first class seats.

Southbound flights from DFW to San Salvador will operate on Monday, Wednesday, Friday and Saturday. Northbound flights will operate from San Salvador to DFW will operate Tuesday, Thursday, Saturday and Sunday.

San Salvador is also served three times a week by Grupo Taca.

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Southwest looks to cut costs, but saves heart swizzle sticks

11:03 AM Tue, Jan 15, 2008 |
Suzanne Marta   E-mail   News tips
STIRSTICK
SOUTHWEST AIRLINES
Officials Southwest Airlines Co.are practically looking under the couch cushions over at their Dallas headquarters for ways to trim costs in this era of rising fuel expenses.

But they came to the conclusion that some savings just don't make sense.

Southwest number crunchers figured out they could save $100,000 a year by swapping out the red, heart-shaped stir sticks used during beverage service and using the cheaper generic straw-type stirrers instead.

Last year, Southwest used 2,857 cases (at 6,000 per case) of the sticks in 2007.


Stirred by the possible loss (I know, a bad pun), a blogging flight attendant even wrote a little ode to the beloved stir stick.

Apparently, the heart-shaped stir stick had captured the hearts of many, used to spear limes for Bloody Mary's and even as part of a birthday crown and other homemade decorations made by flight crews.

After the feedback from employees, the airline decided to keep their distinctive stir sticks.

"The item is a cost to Southwest, but the extension of our brand and culture within the cabin to our customers is priceless," spokeswoman Beth Harbin said.

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Pilots line up to run for office

6:46 PM Mon, Jan 14, 2008 |
Terry Maxon   E-mail   News tips

For those interested in Allied Pilot Association politics, this is for you. The rest of you can wait for something else.

Monday was the deadline for pilots to seek out the positions of chairman and vice chairman at the Dallas/Fort Worth, St. Louis and Washington National bases. The incumbents at the D/FW and Washington bases announced recently they wouldn’t be running for re-election.

Here is the lineup as posted by the union, and any little tidbit I may know about them.

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Drop on Wall Street could mean not enough pilots?

6:37 PM Mon, Jan 14, 2008 |
Terry Maxon   E-mail   News tips

An American Airlines pilot late Sunday sent me an email warning that the recent drop in the stock market may cause a shortage of pilots in February.

How, you might ask?

It’s like this: Pilots thinking about retiring may elect to jump now rather than wait for further declines in the stock market and a loss in value of one part of their retirement, the B Plan.

Yeah, but it’s a lot more complicated than that.

Let me interject here that American Airlines says it’ll be staffed okay in February, even though it has asked Boeing 777 pilots and some pilots on other equipment at some bases to postpone any vacations in February.

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AA says it doesn't want federal mediation yet

5:27 PM Mon, Jan 14, 2008 |
Terry Maxon   E-mail   News tips

At a 4:30 p.m. meeting Monday, American Airlines negotiator Denny Newgren told Allied Pilots Association negotiators that American Airlines isn't ready to call in the federal mediators.

On Thursday, the union had asked the airline to join it in a request to the National Mediation Board, saying that negotiations were proceeding too slowly or not at all.

Of course, bringing in the NMB would accelerate the timeline that could end up with American's pilots walking off the job. For some reason, American Airlines declined.

Doesn't matter, probably. Expect the NMB to appoint a mediator in the fairly near future.

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Consultant says watch out for Southwest in Denver

1:02 PM Mon, Jan 14, 2008 |
Terry Maxon   E-mail   News tips

Consultant Michael Boyd applauds Southwest Airlines' expansion in Denver, and issued a warning for other carriers:

"Our advice for airline strategic planners: Think of Southwest as a bear that just came out of hibernation. It's hungry, cranky, and in a very bad competitive mood."

Mr. Boyd, president of The Boyd Group of Evergreen, Colo., says Denver-based Frontier Airlines won't necessarily be the big loser of a beefed-up Southwest in Denver. United Airlines and non-hubbing careers like ExpressJet's Delta Connection flights from Los Angeles to Denver face a greater threat, he says.

All in all, the evidence is mounting that Southwest is repositioning itself well, Mr. Boyd says:

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Airline stocks go down

7:03 PM Fri, Jan 11, 2008 |
Terry Maxon   E-mail   News tips

The market capitalization of the 10 largest U.S. airlines Thursday went up more than $4 billion, nearly 16 percent, after word leaked out that Delta Air Lines directors would be asked to authorize merger negotiations with UAL and Northwest Airlines.

Friday, there was no more news.

The market cap of the same 10 airlines declined nearly $900 million, or nearly 3 percent.

Stocks go up. Stocks go down. It happens every day. It happened Friday.


3 idle thoughts for Friday

9:57 AM Fri, Jan 11, 2008 |
Terry Maxon   E-mail   News tips

!. I bet they're lining up at the National Mediation Board to volunteer to mediate the American Airlines' pilot negotiations.

2. If Delta Air Lines and Northwest Airlines merge, they should agree to move the headquarters to Orlando in the winter and Minneapolis-St. Paul in the summer. If it's Delta and United Airlines, how about Orlando and Denver?

3. I hope there are enough people in Denver who want all the flights that United, Frontier Airlines and now Southwest Airlines are throwing at them.


What's the value of a good merger rumor?

7:28 PM Thu, Jan 10, 2008 |
Terry Maxon   E-mail   News tips

In the case of the largest U.S. airlines, rumors and speculation added up to more than $4 billion on Thursday alone.

Airline stocks, which had sunk to their lowest level in a long time on Tuesday and Wednesday, rallied big time Thursday after word got out that Delta's board will be asked Friday to authorize merger talks with United and Northwest.

Our seat-of-the-pants calculation is that the 10 largest U.S. passenger carriers saw their market capitalization -- stock price times number of shares outstanding -- rise from $25.9 billion at the close of trading Wednesday to over $29.9 billion at Thursday's close.

Sadly, that also means that FedEx Corp., with a market cap of only $26.3 billion, is now worth less than all those passenger carriers combined.

The big winners Thursday were, naturally, Delta, Northwest and United in absolute dollars. But not far behind was Southwest Airlines -- not up that much percentage wise, but up a lot in dollars by virtue of its large market cap and huge number of shares outstanding.

Here's the chart, derived from Yahoo! Finance stock information. Dollar amounts are in billions of dollars. Consider the numbers as approximates:

Market cap Market cap Change Percent
Airline Wednesday Thursday Thursday change
AirTran $0.59 $0.67 $0.08 13.4%
Alaska $0.89 $0.95 $0.06 6.3%
AMR $2.95 $3.34 $0.39 13.3%
Continental $1.84 $2.28 $0.44 23.7%
Delta $3.64 $4.30 $0.66 18.2%
JetBlue $0.87 $0.88 $0.02 1.9%
US Airways $1.00 $1.15 $0.15 15.2%
Southwest $8.27 $8.92 $0.65 7.8%
Northwest $2.80 $3.70 $0.90 32.0%
UAL $3.02 $3.74 $0.72 23.7%
Total $25.88 $29.93 $4.05 15.7%
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AA pilots' union calls for mediation help

3:11 PM Thu, Jan 10, 2008 |
Suzanne Marta   E-mail   News tips

The union representing American Airlines Inc.'s 12,000 pilots is asking the airline's management to join them in asking for help from the National Mediation Board for their ongoing contract negotiations.

American and the Allied Pilots Association began early negotiations in September 2006, but the contract is not amendable until May 1, 2008.

“It is in the best interests of all concerned—including our pilots, the passengers we serve and our shareholders—to bring our contract negotiations to a prompt conclusion,” said APA President Captain Lloyd Hill. “We are hopeful that federal mediation will provide the necessary impetus to get a deal done quickly.”

Officials for American weren't immediately available for comment.

Airline labor union talks often involve the National Mediation Board. Only the board can declare the talks at impasse, which could set the stage for a strike or a lock-out if the sides are unable to reach terms.

To say that the latest round of negotiations between the pilots and American have been tense may be an understatement.

The union voted out its incumbent board this summer and elected new officers who pledged to negotiate more aggressively with management.

American's management has said that the union's proposals aren't realistic considering the airline's financial pressures and have sent a memo complaining about the the lack of productive discussions with the pilots union.

Last September, officers for the pilot's union sent a memo to AMR Chairman and CEO Gerard Arpey that included a paragraph saying: "Enjoy your blood money and your union-busting meetings. We'll see you in court, in the newspapers, and on the picket line."

In October, the pilots union proposed raises that it said would return them to 1992 pay rates, adjusted 2.68 percent annually for inflation.

That would have increased the pilots' pay rates more than 50 percent from 2007 to 2008, with 6 percent raises and cost-of-living adjustments annually after that.

American rejected that proposal in November, saying it would cost the airline $1.4 billion a year.

The Allied Pilots Association has made many other proposals that would raise American's pilot costs, including a $140-a-month computer allowance, changes to holiday and vacation accrual, and other items.


The union said in a statement that it would wait until close of business on Monday for management’s response to the union’s invitation before contacting the NMB.

“Without question, we have made little progress in our negotiations, which is why we believe federal mediation is warranted,” Mr. Hill said.

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WSJ says Delta could discuss merger with United, Northwest

12:28 PM Thu, Jan 10, 2008 |
Terry Maxon   E-mail   News tips

The Wall Street Journal is reporting that the Delta Air Lines board will be asked Friday to let new CEO Richard Anderson "begin formal merger discussions" with Northwest Airlines and United Airlines parent UAL.

It cites "people familiar with the matter."

That process, if it gets the green light, would follow exploratory conversations Delta had in December with both of those airlines as well as Continental Airlines Inc., according to another person with knowledge of the situation.

Of course, Delta's board may decline the request, or send Delta executives back to do more work, or only approve talks with one carrier. And if formal merger talks do commence, they may not wind up with a deal, given the challenges of combining carriers.

A couple of Wall Street analysts wrote this week that they see a growing likelihood of airline industry mergers in the fairly near future. The head of Delta's pilot union alerted pilots Wednesday that consolidation "may be at our door."

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More route cuts ahead?

11:35 AM Thu, Jan 10, 2008 |
Suzanne Marta   E-mail   News tips

Southwest's announcement yesterday that it would trim 57 flights from its schedule and add back 40 to more productive markets may signal similar announcements are ahead by other airlines, according to this story by TravelMole.com

The story suggests that high fuel prices and a sluggish economy will push other airlines to make trims and shift resources to more profitable routes.

Southwest and JetBlue have both announced they would rein in growth.

The story then quotes from Reuters, who quoted airline consultant Robert Mann here.

"It stands to reason that with higher energy costs and the inability to recover those, more and more of the domestic network is going to be unprofitable," Mr. Mann said in the Reuters piece.

Savvy travelers may also connect the dots at reduced service could also translate into higher fares on those routes.

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Airline stocks take a beating

9:55 AM Wed, Jan 09, 2008 |
Terry Maxon   E-mail   News tips

In case you haven't been noticing, airline stocks are getting whacked around pretty badly.

Southwest Airlines closed at $11.31 on Tuesday. I've got records going back to the start of 1980, and $11.31 is the lowest price I can find.

Of course, the stock has split a number of times, so one share on Jan. 1, 1980, would have become 106.79 shares by now. But since the last split on Jan. 18, 2001, the stock has never closed at a lower price than it did on Wednesday.

Since that split, the only time Southwest Airlines closed below $12 was on six days in the second half of 2002 and every trading day in 2008.

It has company in its misery.

AMR, parent of American Airlines, closed Tuesday at $11.74 a share on the New York Stock Exchange. The last time it closed at a lower price was Oct. 12, 2005, nearly 27 months ago.


Big fat lithium mess

11:58 AM Tue, Jan 08, 2008 |
Suzanne Marta   E-mail   News tips

Travelers take heart: It turns out you CAN bring spare litihium batteries for your consumer electronics on the plane.

Federal regulators sent an advisory just before Jan. 1 reminding folks not to bring lithium batteries, as a safety tactic to prevent possible risk of fire.

Apparently, the rule only applied to industrial type batteries, not the ones you might take as a spare for your mobile phone, laptop or digital camera.

Joe Sharkey at the New York Times has an illustrative column on what a mess communication has been about the new rule (or, according to Mr. Sharkey's column, what regulators are calling a "safety tip"????).


Big Sky parks its airplanes

10:09 AM Tue, Jan 08, 2008 |
Terry Maxon   E-mail   News tips

We have a case of an airline giving up before it was too late.

Big Sky Airlines, the regional airline unit of MAIR Holdings Inc., isn't bankrupt. But it has closed down its eastern U.S. operations and is trying to find someone to take over its western routes.

As of Monday, it ended its service as a Delta Connection carrier in the Northeast, service that it had begun only last year. As Paul F. Foley, MAIR president and chief executive officer, told investors Dec. 20:

Big Sky no longer sees an opportunity for profitability in these routes due to a combination of factors. First, unusually bad weather caused numerous flight cancellations. This fact combined with lower yields and passenger traffic resulted in very disappointing revenue. Second, continually escalating fuel prices significantly increased Big Sky’s expenses.

As a result, Big Sky, almost exclusively because of the eastern operations, incurred significant losses in the month of November. Preliminary unreviewed numbers indicate the losses at about $1.3 million.

More importantly, we do not see future conditions improving to the level required. As a result, MAIR’s Board is no longer willing to provide additional capital to Big Sky to develop the eastern operations.

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JetBlue to grow 6% to 9% in 2008

4:49 PM Mon, Jan 07, 2008 |
Terry Maxon   E-mail   News tips

JetBlue Airways' growth continues to decelerate as it gets bigger.

JetBlue said Monday it will trim its growth rate in 2008, with plans to expand its available seat miles by six to nine percent over 2007's capacity.

“We experienced strong demand during the holiday season,” JetBlue's CEO Dave Barger said. “However, given an uncertain economic environment and record high fuel prices, we plan to grow more conservatively in 2008.”

He added: “Assuming market conditions remain favorable, we expect to take advantage of continued strength in the worldwide aircraft market to manage our fleet growth, and we currently plan to increase capacity between six and nine percent for the full year.”

JetBlue grew 11.6 percent in 2007, growing from 28.6 billion available seat miles in 2006 to 31.9 billion last year. Among the 10 major carriers, it ranked behind only AirTran Airways in rate of growth. At the beginning of 2007, JetBlue officials had projected growth of 11 to 14 percent.

JetBlue capacity (In billions of available seat miles)

20001.37 Startup
20014.21 206.8%
20028.24 95.8%
200313.64 65.5%
200418.91 38.7%
200523.70 25.3%
200628.59 20.6%
200731.90 11.6%
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AA veteran goes to work for US Airways

2:02 PM Mon, Jan 07, 2008 |
Terry Maxon   E-mail   News tips

Robert Ciminelli, who had been American's managing director at New York LaGuardia Airport, is joining US Airways as vice president of the carrier's Philadelphia operations.

Ciminelli.jpg
Robert Ciminelli (CREDIT: US Airways)
Mr. Ciminelli has also served as managing director at Dallas/Fort Worth and for the Southeast region; general manager at Reagan Washington National Airport; and other positions since starting at American as an airport agent in Los Angeles International Airport in 1979.

“US Airways plays a key role in Philadelphia, and I am very excited to build on the positive momentum already in place," Mr. Ciminelli said in US Airway's announcement.

"Northeast airline operations can prove extremely challenging given the unpredictable weather patterns, high-density markets and other complex elements that drive a hub’s operation," he said.

"However, we will address these challenges with a focus on improving coordination and communication across all of our operating departments,” Mr. Ciminelli said.


BODA.jpg
Suzanne Boda (CREDIT: US Airways)

US Airways also named Suzanne Boda as senior vice president for East Coast, international and cargo operations. Ms. Boda had been vice president of inflight services for Northwest Airlines.

Among her responsibilities will be Philadelphia. The airport operations people will answer to Mr. Ciminelli; Mr. Ciminelli will answer to Ms Boda; and Ms. Boda will answer to Robert Isom, US Airways executive vice president and chief operating officer.

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Two other states may consider NY-style passenger rights law

2:02 PM Mon, Jan 07, 2008 |
Suzanne Marta   E-mail   News tips

Less than a week after New York State's passenger rights legislation took effect, travel industry pub Travel Weekly is reporting that two other states are considering a similar law.

According to Travel Weekly, lawmakers in Rhode Island and Arizona are planning at legislation.

New York's passenger rights law, which is being appealed by the airline industry's Air Transport Association of America, took effect Jan. 1 and requires the carriers to provide food, water, waste removal and fresh air and lights on flights that wait more than 3 hours on the tarmac before take-off.

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Monday morning trivia

6:00 AM Mon, Jan 07, 2008 |
Terry Maxon   E-mail   News tips

We've had some tough questions lately, so today's trivia question is a simple one.

Name all the former Southwest Airlines chief executive officers who have not written a book?

Answer below.


American pilots speak out against legislation

1:45 PM Fri, Jan 04, 2008 |
Terry Maxon   E-mail   News tips

The Allied Pilots Association, which represents American Airlines pilots, “expressed its concern” Friday about proposal legislation affecting how airline unions would merge their seniority lists when their airlines merge.

The legislation, backed by the two Missouri senators, Democrat Claire McCaskill and Republican Kit Bond, would set up binding arbitration to decide how seniority lists from the merging airlines would go together.

“While this legislation is no doubt well-intentioned, APA does not favor legislative branch involvement in any aspect of labor negotiations,” APA president Lloyd Hill said. “We believe this legislation could have adverse, unintended consequences for the very same unionized workers that Congress was trying to help.”

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The entry "American pilots speak out against legislation" is tagged: Allied Pilots Association , American Airlines , Congress , legislation , mergers , seniority , unions


3 idle thoughts for Friday

12:09 PM Fri, Jan 04, 2008 |
Terry Maxon   E-mail   News tips

1. Vacations are always more fun to consider two days before they start than two days after they end.

2. The airlines' best defense against consumer protection legislation won't be well-paid lobbyists. The best defense will be good weather.

3. I want to see the plans for the new terminal at Love Field.

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Bag rules change at UK Airports

11:43 AM Fri, Jan 04, 2008 |
Suzanne Marta   E-mail   News tips

The carry-on restrictions for British airports are lifting as of Monday at six of BAA's seven UK airports, but you'll need to check with your airline whether or not it applies to you.

Officially, the one-bag limit in the cabin will be lifted at Heathrow, Stansted, Glasgow, Edinburgh, Aberdeen and Southampton.

North Texas travelers should note that the limit has not yet been lifted at Gatwick.

At that airport, which is served from D/FW by American Airlines and British Airways, the restriction is expected to be lifted early this year as the airport completes some engineering work. BAA officials said passengers connecting in Gatwick's South Terminal can travel with more than one item if their airline alllows.

Flights connecting through Gatwick's North Terminal (served by British Airways and American) can do so as of Feb. 11.

Whew! Did you keep track of all that?

Bottom line: Check with your airline before you depart so you won't have any nasty surprises.


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Changing of the guard at AA pilots' union

6:00 AM Fri, Jan 04, 2008 |
Terry Maxon   E-mail   News tips

Last week, the chairman and vice chairman of the Allied Pilots Association's Washington, D.C., base said they weren't running for reelection.

Thursday, the chairman and vice chairman of the union's Dallas/Fort Worth base said the same thing.

In an email to members, D/FW base chairman Mickey Mellerski revealed that he and vice chairman Mike Leone weren't going to seek new two-year terms. Both were pretty staunch supporters of ex-APA president Ralph Hunter, as were the Washington officders.

"Mike and I each have our own reasons for not running, but are fully committed to making sure that whomever you elect will have the best possible chance for success in the future," Mr. Mellerski told members.

Former APA president Jim Sovich was voted out of his Boston base chairmanship last year, before Miami pilot Lloyd Hill ousted Mr. Hunter in the national elections in June.

All in all, the national leadership and the base officers, which make of the union's board of directors, are presenting a much more aggressive face to the airline's management than top executives faced as recently as a year ago.

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On-time arrivals in November

6:30 PM Thu, Jan 03, 2008 |
Terry Maxon   E-mail   News tips

Here's the ranking of airlines by on-time arrivals (within 15 minutes of schedule) in November:

RankAirline20072006Change (pct pts)
1Hawaiian92.490.91.5
2Aloha91.693.2(1.6)
3Delta85.675.99.7
4Frontier84.587.1(2.6)
5Southwest84.583.41.1
6Pinnacle84.1NANA
7Skywest82.177.15.0
8AirTran81.176.94.2
9US Airways80.675.15.5
10JetBlue79.770.19.6
11Northwest78.270.18.1
12Alaska78.071.26.8
13Continental78.076.41.6
14Mesa76.976.80.1
15Comair76.866.810.0
16ExpressJet76.876.70.1
17American Eagle76.775.11.6
18Atlantic Southeast76.765.711.0
19American75.676.9(1.3)
20United75.578.5(3.0)
Average80.076.53.5
SOURCE: U.S. Department of Transportation


Southwest Airlines, Love Field and on-time arrivals

6:12 PM Thu, Jan 03, 2008 |
Terry Maxon   E-mail   News tips

After I posted a story Thursday about on-time arrivals in November, a reader raised this point:

I think it might be noteworthy in your article from this morning to mention that controlling nearly all of the gates at Love Field may be a bit advantageous to Southwest in regards to their on-time performance. It would be interesting to see them keep this performance record if they had to operate out of DFW like they should be.

Just making sure we are comparing apples to apples...

I replied that he made a good point. But here's more of the story:

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Southwest reducing free checked bags to two

4:08 PM Thu, Jan 03, 2008 |
Suzanne Marta   E-mail   News tips

For trips beginning Jan. 29, passengers traveling on Southwest Airlines may check only two bags for free instead of three.

Beth Harbin, a spokeswoman for the airline said the rule change is an effort to help the carrier handle its bags more efficiently. Ms. Harbin said only 2 percent of passengers in 2007 checked a third bag.

She said the airline is trying to raise customer awareness about how much they're packing.

"It's 100 pounds of stuff," Ms. Harbin said, adding that the limits would "make it easier for us to move everyone’s bags."

Here's a link to Southwest's baggage policy.

The airline saw its volume of checked bags grow by as much as 30 percent following the restrictions on liquids in August 2006.

The airline issued a spoof of TLC's What Not To Wear with its What Not to Pack video last month. Here's our blog post on it.

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Was it a big fat near-miss?

11:40 AM Thu, Jan 03, 2008 |
Terry Maxon   E-mail   News tips

US Airways has awarded a $500 gift card to Marlene Patrick of Cheltenham, Pa., who won the carrier's second annual holiday story contest.

Ms. Patrick's story was about a nice pilot who told a nice story over the public-address system.

Her story is below.

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TB case prompts CDC to contact passengers

9:11 AM Thu, Jan 03, 2008 |
Terry Maxon   E-mail   News tips

The Centers for Disease Control are trying to contact 44 passengers who sat near a North California resident on an American Airlines Dec. 13 flight from New Delhi, India, to Chicago, the Los Angeles Times reported Thursday.

The Sunnyvale woman tested postitive for tuberculosis, and authorities want to find other passengers on the 16-hour flight who may have come into contact with her. Says The Times:

The woman's multi-drug-resistant TB, or MDR TB, is less dangerous than a virtually untreatable form known as extensively drug-resistant tuberculosis, or XDR TB. But authorities are particularly concerned because during the flight the patient showed symptoms that increased the chances of spreading the disease.
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Oil reaches $100 a barrel

2:17 PM Wed, Jan 02, 2008 |
Suzanne Marta   E-mail   News tips

Violence in Kenya and uncertainty in Pakistan helpd send oil prices to $100 for the first time today.

That's bad news for airlines, whose financial woes have been driven by rising fuel costs.

Share prices for several major airlines dipped today, led by United, which was down about 10 percent shortly after 2 p.m. today.

I wouldn't be surprised to hear about some additional fare increases as the airlines try to recoup some of the extra expense through ticket prices.

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Taking stock of airlines (it ain't pretty)

12:43 AM Tue, Jan 01, 2008 |
Terry Maxon   E-mail   News tips

All hail UAL, parent of United Airlines.

Investors who owned UAL on the last day of 2006 would have lost only 19 percent of their money during 2007.

That may sound bad, but UAL investors fared better than people who put their money on other airline stocks.

Take US Airways Group Inc. -- please. The stock fell from $53.85 at the end of 2006 to $14.71 on the last day of 2007, down 73 percent. In other words, a $100,000 stake in US Airways on Dec. 31, 2006, would have been worth $27,316.62, to be precise, on Dec. 31, 2007.

Southwest Airlines Co. was off 20 percent, second best to UAL. AMR, parent of American Airlines, fell 54 percent, better than only US Airways and JetBlue Airways on my chart.

By comparison, the S&P 500 climbed 4 percent, the Dow Jones Industrials were up 6 percent and the Nasdaq Composite was up 10 percent.

For the airline list, keep reading.

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London fliers spared for now.....

4:10 PM Mon, Dec 31, 2007 |
Suzanne Marta   E-mail   News tips

Bloomberg News is reporting that workers at BAA Ltd.'s seven British airports have called off a Jan. 7 strike.

According to the report, a union spokesman said the operator of London's Heathrow and Gatwick airports had met the workers' "main concern” and agreed to negotiate over the introduction of a new pension plan.

The workers had announced three 24 hour strikes on Jan. 7, Jan 14 and a 48 hour strick Jan. 17.

Only the Jan. 7th strike has been called off for now.
The 5,000 BAA security, maintenance and administrative workers in the union protested the end of a final-salary pension plan and voted on Dec. 21 for 24-hour strikes on Jan. 7 and Jan. 14 and a 48-hour strike on Jan. 17.

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NASA releases air safety study

3:43 PM Mon, Dec 31, 2007 |
Suzanne Marta   E-mail   News tips

The Associated Press is reporting that NASA has "begrudgingly released" some results today from an $11.3 million federal air safety study it "previously withheld from the public over concerns it would upset travelers and hurt airline profits."

According to the AP, the NASA published the findings in a format that makes it difficult for analysis by outsiders. "Earlier characterizations from people who have seen the results said they would show that events like near collisions and runway interference occur far more frequently than previously recognized," the AP wrote.

Air Transport Association of America ATA President and Chief Executive Officer James C. May kicked out a press statement saying the United States has "the safest air transportation system in the world, in large part due to the absolute commitment by the Federal Aviation Administration (FAA) and the airline industry to safety, including the proactive use of safety data and analysis.”

“While we appreciate any insight that might be derived from the NASA study, as the FAA noted, the study was not designed to capture real-time, verifiable data. As such, it is important that the report be viewed in that context,” Mr. May said.

Read the full story on DallasNews.com here.

To read NASA's report, click here.

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Stranded passengers sues American

3:21 PM Mon, Dec 31, 2007 |
Suzanne Marta   E-mail   News tips

UPDATE: Blog item has been modifed to include additional lawsuit by Kate Hanni.

An Arkansas passenger who was stranded a year ago on a diverted American Airlines flight filed a lawsuit Dec. 27, 2007, against the Fort Worth-based airline and is seeking class action status.

Plaintiff Catherine Ray says she was held against her will on the ground in Austin for about 11 hours on Dec. 29, 2006, then delayed further as the airline recovered in days following the event.

The incident was credited for launching efforts by another passenger on Ms. Ray's flight -- Kate Hanni -- for an airline passenger's bill of rights through the Coalition for an Airline Passenger's Bill of Rights.

Ms. Hanni, who lives in Napa, Calif., filed a similar lawsuit against American on Dec. 28.

American has since modified its protocol, making it easier for operators to see how long planes have been stuck. The airline also now has movable stairways at some airports in case a diverted plane can't be accommodated by a jetbridge.

The formatting isn't great, but you can read a word version of Ms. Ray's complaint on the jump.

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No. 1 on our Top 10 list: American’s pilot union elects new leadership with tough contract demands

6:00 AM Mon, Dec 31, 2007 |
Terry Maxon   E-mail   News tips

The Allied Pilots Association overwhelmingly voted its incumbent national officers out of office in June and ushered in a new group that pledged to win huge pay raises and other contract gains.

The APA is at the forefront of unions nationwide that have begun efforts to reverse concessions extracted earlier in the decade -- $660 million a year, in the case of the American pilots.

Incumbent Ralph Hunter may very well have lost his re-election effort, anyway – the APA tends to toss out the incumbent. But his willingness to work with management for much of his term probably doomed him, particularly after American Airlines executive and managers divided up about a quarter billion dollars in stock bonuses in 2006 and 2007.

New president Lloyd Hill has distanced himself from American president and chief executive officer Gerard Arpey, and his union from any cooperative efforts with American’s management.

The union has demanded pay raises of more than 50 percent through 2008, plus additional pay raises in following years, as part of a wide range of contract proposals laid before the management negotiators.

Nobody knows when this battle between American’s pilots and management will come to a head – but the early signals are that a major confrontation is coming.

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No. 2 on our Top 10 list: AMR executives share in more than $150 million in stock awards

6:00 AM Sun, Dec 30, 2007 |
Terry Maxon   E-mail   News tips

AMR and American Airlines were the success stories of 2003, with labor and management working together to avoid bankruptcy and all the bad things that go with it. Those good feelings lasted for nearly three years.

But union members objected when top executives and other “key employees” in April 2006 split nearly $100 million in bonuses based on how AMR shares had performed compared to other airlines.

And the anger really exploded after those management people divided up more than $150 million in AMR stock in the April 2007 version of the performance plan – particularly since employees have yet to get any post-2003 profit sharing.

AMR and American chairman and chief executive officer Gerard Arpey and other executives have defended the awards as part of a proper executive compensation program and one that the unions knew about in 2003.

But the employee groups said the slogan from 2003 was “Pull Together, Win Together,” and the rank-and-file employees weren’t winning like the top management was.

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No. 3 on our Top 10 list: Southwest rethinks its strategy as it tries to find another $1 billion.

6:00 AM Sat, Dec 29, 2007 |
Terry Maxon   E-mail   News tips

Southwest Airlines chief executive officer Gary Kelly quite openly admits that the carrier either has to raise fares 25 to 30 percent or find money somewhere else.

He’s set a goal of increasing the carrier’s revenues by $1 billion a year from somewhere other than its traditional sources.

First up was “Business Select,” a new top fare that lets Business Select travelers board in the first boarding group and gives them a drink coupon, among other things.

The airline is pressing for more business travelers, with sales teams aimed at wooing corporate accounts, improvements coming to its frequent-flier program and a link-up with the Galileo reservations system to sell its tickets.

By 2009, it plans to be selling tickets to international destinations by using a code-sharing partner like current partner ATA Airlines. It doesn’t rule out the possibility that it may offer its own service to places like the Caribbean, Mexico or Canada.

These are all actions that would have been unthinkable in the very recent pasts. But Southwest has labor costs above that of most competitors now, and, even with favorable fuel hedges, sharply rising costs for jet fuel.

So Southwest is having to think about the unthinkable.

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The entry "No. 3 on our Top 10 list: Southwest rethinks its strategy as it tries to find another $1 billion." is tagged: 2007 top 10 aviation stories , business travel , southwest


DOT confirms China routes

3:30 PM Fri, Dec 28, 2007 |
Suzanne Marta   E-mail   News tips

The U.S. Department of Transportation issued its final order on upcoming U.S.-China passenger routes today.

This ties up what was already announced as a tentative decision back in September .

The awards are the result of an agreement signed this summer to double the number of daily flights allowed between the United States and China over the next five years.

“We are taking every opportunity to make it easier to do business and more convenient to stay connected with one of our largest trading partners,” said Transportation Secretary Mary Peters said, in a news release. “These new direct routes will provide more options for both business and leisure passengers traveling between the United States and China.”

Under this order, U.S. Airways will launch its first service to China between Philadelphia and Beijing, starting on or around March 25, 2009.

American will serve Chicago-Beijing; Continental will operate a new flight between Newark /New York and Shanghai, and Northwest will fly between Detroit and Shanghai.

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Kelleher talks about globalization, recession, airlines

2:43 PM Fri, Dec 28, 2007 |
Terry Maxon   E-mail   News tips

Southwest Airlines chairman Herb Kelleher, now a member of the Dallas Federal Reserve Bank's board, is interviewed in the Dallas Fed's November/December issue of Southwest Economy.

Among his opinions is that the U.S. economy isn't in recession yet, although things appear to be slowing.

"What we have seen is a gradual softening that started at the beginning of this year. If you look at the consumer confidence readings from the Conference Board or the University of Michigan, you can see there has been a downward trend," he said in the interview.

"For us, the trend wasn’t totally manifest until the second quarter, but there’s little doubt that many people are getting a little more cautious with their discretionary spending. Consumer demand is looking somewhat dicey, and the public seems increasingly skittish about the prospects for the U.S. economy."

Here's the entire interview.

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Former AMR exec chairman Edward Brennan dies

2:12 PM Fri, Dec 28, 2007 |
Suzanne Marta   E-mail   News tips
EDBRENNAN
AMERICAN AIRLINES

Edward Brennan, the long-time chairman of Sears, Roebuck and Co. who helped American Airlines Inc. parent AMR Corp. navigate its dance with bankruptcy in 2003, has died according to a report by the Chicago Tribune.

Mr. Brennan, who also served on the boards of 3M Co., Exelon Corp. and McDonald's Corp., was named AMR's executive chairman after CEO Donald Carty was forced to resign.

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Age 65 -- a Top 10 list

7:15 AM Fri, Dec 28, 2007 |
Terry Maxon   E-mail   News tips

Doug Walsh, a retired American Airlines pilot living blissfully in Nevada, shares with us this Top 10 list of ways to tell if your pilot is over age 60:

10. Orders a "Geritol frappachino" at Starbucks.

9. Layover clothes consist of black shoes, white knee socks, bermuda shorts, and yellow golf shirt.

8. Yells, "I've landed and I can't get up," then laughs uncontrollably.

7. Uses his AARP card as a second form of I.D. at the jumpseat desk.

6. Medic alert bracelet keeps setting off the metal detector.

5. Uses the aircraft power outlet to charge up his wheel chair batteries.

4. Carries a Commodore 64 computer on the road.

3. Thinks the United flight attendants in Narita are "hot".

2. Bids the Dehli layovers, but doesn't remember why...

And the number one way to tell if you're flying with someone over 60:

1. Flies across the country with the lights on all of the time to help him read the maps.

(What about if he leaves his blinkers on all the way from O'Hare to LaGuardia?)

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No. 4 on our Top 10 list: The changing of the guard at Southwest Airlines

6:00 AM Fri, Dec 28, 2007 |
Terry Maxon   E-mail   News tips

Herb Kelleher has been the public face of Southwest Airlines for nearly 30 years, starting when he became chairman in 1978. He came to fame as Southwest’s bulldog long before then, waging the legal battle that allowed the carrier to begin operations in 1971.

He took on the title of chief executive officer and president in 1981 and, with his quick wit, jovial nature and fierce competitiveness, became one of the best known business leaders in America.

With him all along the way was his one-time legal secretary, Colleen Barrett, who moved from the secretarial ranks and into the executive ranks, with a particular passion for making sure Southwest stayed the people-loving place it had been from its beginning

In 2001, Mr. Kelleher gave up his title as chief executive officer and president and made plans to slow down. The Sept. 11 terrorist attacks changed that, forcing him back into an active role inside Southwest and in national aviation matters.

Ms. Barrett took over the president’s job, becoming the highest ranking woman in the U.S. airline industry.

Now, both will be stepping down – Mr. Kelleher as chairman and member of the Southwest’s board after the airline’s annual meeting in May and Ms. Barrett as board member in May and as president in July. They’ll remain as employees in roles yet to be determined.

The board hasn’t named their replacements, but chief executive officer Gary Kelly is likely to be a frontrunner for either or both jobs.

But in a sense, they won’t be replaced – there is only one Herb and one Colleen.

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Another day of travel woes for United

4:16 PM Thu, Dec 27, 2007 |
Suzanne Marta   E-mail   News tips

Wintry weather plagued United yet again-- this time in Denver.

This was the fourth straight day that United canceled flights, according to the report by the Associated Press.

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Self-bag tagging to come our way soon?

12:31 PM Thu, Dec 27, 2007 |
Suzanne Marta   E-mail   News tips

Air Canada is testing a system that allows pasengers to create and attach their own bag tags from the check-in kiosk, according to this story by the Globe & Mail.

One analyst quoted in the article suggested self-tagging would become an international trend.

The story caught my eye, after a conversation the Dallas Morning News editors and reporters had with Southwest Airlines chief executive Gary Kelly earlier this month in which he hinted at efforts to streamline the check-in process.

Might Southwest soon ask customers to tag their own bags???

We asked him about whether Southwest would consider giving the airlines most frequent fliers access to special lines for security. Here was the pertinent part of Mr. Kelly's answer:

If, you translate that thought to the ticket counter where we’re primarily checking bags, that’s where, I think, you can differentiate. Not because you’re special, but because you are prepared for a streamlined service.
...
So if you’re a frequent flier and you somehow pre-register with us with your bag and we know who you are and we can check you in faster because of that, well that has some appeal to us.
...
If you’re coming to us and you need to change your reservation and its going to take time to do that, then we can organize our services around your needs better.

That’s a different need than your question about security. But that whole check-in process is something that we’re very focused on. We want to speed up the check-in process and speed up the check-out process and you haven’t seen anything from us yet on that but you will.

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The entry "Self-bag tagging to come our way soon?" is tagged: airlines , self-service kiosk , southwest airlines , travel


No. 5 on our Top 10 list: Southwest changes its boarding process

6:00 AM Thu, Dec 27, 2007 |
Terry Maxon   E-mail   News tips

Okay, this is not earth-shaking and doesn’t change the future of the world as we now know it.

But Southwest Airlines so rarely changes its basic operating procedures that it’s worth singling out.

The airline spent over a year studying changes to its boarding process, including the possibility of assigning seats like most U.S. carriers do. It listened to passengers, tried out different methods and thought long and hard.

It wound up retaining its policy of not having assigned seats, but revamped the procedures to spare customers the experience of crowding up to the gate with too many other passengers. Instead of having three boarding groups, A, B and C, the airline now adds numbers, and numbered columns in the gates to gather by.

The new boarding process was combined with spiffed-up gates with amenities to attract business travelers and families.

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Not much fun flying around United's Chicago hub these last few days

2:36 PM Wed, Dec 26, 2007 |
Suzanne Marta   E-mail   News tips

United is coping with delays and cancellations for a third day Wednesday following bad weather over the weekend, creating some travel headaches for the airline's O'hare passengers, according to this report by the Associated Press.

I checked with the folks at American Airlines and Southwest Airlines today and both reported fairly smooth operations.

Rainy conditions this morning created delays for a little more than half of American's flights from D/FW airport, but airline spokesman Tim Wagner said most were limited to 10 to 20 minutes. He said delays Wednesday afternoon were mostly under 10 minutes and were on less than half the Fort Worth-based carrier's flights.

Mr. Wager said while the airline's ontime performance Wednesday hasn't been "stellar," it has overall been a good holiday travel day.

Southwest spokeswoman Christi Day said Wednesday afternoon Dallas Love Field was running smoothly and that more than 90 percent of the carrier's 3,400 flights systemwide were running ontime.

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The entry "Not much fun flying around United's Chicago hub these last few days" is tagged: airlines , airports , american airlines , business travel , d/fw airport , dallas love field , leisure travel , pilots , southwest airlines , travel , united airlines


No. 6 on our Top 10 list: Rising fuel costs threaten industry profits

6:00 AM Wed, Dec 26, 2007 |
Terry Maxon   E-mail   News tips

The U.S. airline industry is having its most profitable year since 2000, but rising fuel prices are threatening the new-found prosperity.

Spot prices for jet fuel are up more than 75 cents a gallon in December compared to the same period in 2006. The International Air Transport Association recently cut its profit estimates for 2008 to $5 billion, down from its original 2008 estimate of $7.8 billion and its estimate of $5.6 billion for 2007.

IATA thinks the world’s airlines will spend $149 billion on fuel in 2008, up from $135 billion on 2006 and only $40 billion in 2002.

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No. 7 on our Top 10 list: Everybody talks merger and consolidation

6:00 AM Tue, Dec 25, 2007 |
Terry Maxon   E-mail   News tips

On Nov. 15, 2006, US Airways Group said to Delta: Let’s get married.

Delta said to US Airways: No way.

Faced with fierce opposition from Delta management and employees, US Airways withdrew its offer Jan. 31, 2007. But the abortive attempt stirred up Wall Street, investors and some airlines.

We had the United-Delta rumors. We had the American-Northwest speculation. We had the United chief executive officer’s regular statements of interest in consolidation.

AirTran Airways offered to buy Midwest Airlines, which fought off its suitor only by finding another pair of suitors – TPG Capital and Northwest Airlines.

A major shareholder in Delta and United has urged the two to consider a merger. Stay tuned, to dust off a cliché.

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MAXjet ceases operations Monday, leaves passengers stranded

10:51 AM Mon, Dec 24, 2007 |
Suzanne Marta   E-mail   News tips
MAXjet logo.bmp
Planning to book a ticket on MAXjet Airways Inc.?

Better think again.

The Associated Press is reporting that all- "business class" carrier that flew to London's Stansted airport from New York, Las Vegas and Los Angeles halted operations Monday, claiming the price of fuel had gotten too expensive.

Airline consultant Robert Mann, however, suggested in the article that American Airlines' launch of service between JFK and Stansted in October was the "coup de grace."

MAXjet said halted traded earlier this month pending a "clarification" of its financial position.

Here's what MAXjet says on its Web site:

IMPORTANT UPDATE FROM MAXJET
Information below regarding those who have booked travel

Dear Friends of MAXjet:

It is with deep regret that I must inform you that MAXjet filed Chapter 11 bankruptcy on 24 December 2007. With today’s fuel prices and the resulting impact on the credit climate for airlines, we are forced to take this drastic measure. Our top priority is to assist our customers, particularly those who already have begun their travel with us, in securing alternative flight accommodations.

MAXjet has contracted with Eos Airlines for seats on Eos’ scheduled all-Premium service to accommodate passengers awaiting a return flight between New York and London. Passengers needing return travel between London, Los Angeles and Las Vegas will be contacted regarding their flight re-accommodations. Any customers who choose to make flight accommodations directly should seek a refund from their point of purchase (credit card or travel agency) for the unused leg of their journey.

We have also secured hotel rooms in London, New York, Las Vegas and Los Angeles through early January 2008 which we will provide to affected passengers whose travel plans have been disrupted.

On behalf of the entire MAXjet family, we extend our apologies to you for the inconvenience. We are extremely saddened to discontinue a service that we so passionately believe in, and we thank our loyal flyers who helped build MAXjet since our start in 2005.


Sincerely,

William D. Stockbridge
President and CEO

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No. 8 on our Top 10 list: Delays, long waits irk passengers

6:05 AM Mon, Dec 24, 2007 |
Terry Maxon   E-mail   News tips

Okay, the annus horriblis actually began Dec. 29, 2006, when a thunderstorm squatted over the Dallas-Fort Worth area for hours and hours and messed up American Airlines’ schedule in a major way.

At airports all over the Southwest, American’s aircraft sat for hours and hours while the carrier waited for the weather to clear, angering thousands of passengers – including Kate Hanni of Northern California.

Ms. Hanni formed the Coalition for a Passengers’ Bill of Rights to lobby Congress for laws to protect passengers from poor airline service – including eight or nine hours sitting in parked airplanes.

A big snowstorm paralyzed New York airports on Feb. 14 and prompted a JetBlue Airways rerun of the AA fiasco. American faced day after day of rain, primarily at its D/FW hub, and struggled to maintain customer service levels. Other carriers had their own problems.

To date, the airline industry has fended off any federal laws forcing them to improve customer service. But a federal court on Dec. 19 upheld a New York state law that requires airlines to provide a basic level of service when flights are disrupted.

American appointed a customer service tsar to look at all sorts of ways the carrier could improve its service, particularly in light of surveys that consistently put American at or near the bottom.

Meanwhile, airline delays are the worst in years, and the federal government focuses on ways to improve operations at New York area airports.

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Monday Morning Trivia

6:00 AM Mon, Dec 24, 2007 |
Suzanne Marta   E-mail   News tips

Some holiday week Monday Morning trivia---

You'd have to be asleep to not realize that American Airlines and its regional partner American Eagle carry the most passengers at Dallas/Fort Worth International Airport. Actually, for the first 10 months of 2007, they carried 84.7 percent of passengers.

But who's next?

Name the three carriers who carry the most travelers at D/FW other than the two named above.

Bonus question: What percentage of traffic do they each carry?

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No. 9 on our Top 10 list: Out of bankruptcy

6:00 AM Sun, Dec 23, 2007 |
Terry Maxon   E-mail   News tips

Delta Air Lines and Northwest Airlines entered bankruptcy on the same day in September 2005, and exited bankruptcy court a month apart in spring 2007.

When Northwest emerged from bankruptcy on May 31, 2007, it marked the first time since 2002 when no major U.S. airline was operating in bankruptcy. At one time, four of the industry’s seven largest carriers found themselves in Chapter 11 proceedings.

United Airlines and parent UAL entered bankruptcy in December 2002, and exited on Feb. 1, 2006. US Airways Group made two trips into bankruptcy courts, finally emerging upon its September 2005 merger with America West Holdings.

One result of the industry's financial woes earlier in the decade: U.S. carriers are carrying a lot of cash on their balance sheets, much more than pre-2001, to guard against future downturns.

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No. 10 on our Top 10 list: U.S. negotiators sign deals to increase international flights

6:00 AM Sat, Dec 22, 2007 |
Terry Maxon   E-mail   News tips

U.S. airlines looked east and west in 2007 and saw greater opportunities.

U.S. negotiators worked out a deal with the European Union to allow airlines from the United States and the European Union countries to fly between any two cities across the Atlantic.

The most immediate effect was a flurry of announcements from U.S. carriers about their new service to London Heathrow Airport, an airport long closed to any U.S.-London flights except those offered by American Airlines, United Airlines, British Airways and Virgin Atlantic Airways.

But the new treaty, which goes into effect in late March 2008, is also expected to spur more flights to and from secondary cities on either side of the Atlantic.

In addition, U.S. and Chinese negotiators worked out a deal to increase service between the United States and China, not long after the Department of Transportation gave United a coveted route between Washington, D.C., and Beijing.

American Airlines chose not to apply again for Beijing-D/FW Airport service, instead asking for Chicago-Beijing rights, a route it was awarded and will begin flying in 2009.

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3 idle thoughts for Friday

11:14 AM Fri, Dec 21, 2007 |
Suzanne Marta   E-mail   News tips

I know... these are a little late, but better late than never???


1.Is it wrong for me to have mean thoughts about travelers who dump their carry-on bags in the forward cabin bins and then head to the back where their seat is?

2. If Santa flew on a commerical airline, would Christmas gifts be delivered on-time?

3. If you bring a pie on the plane, will you stow it underneath the seat in front of you, or in the overhead bin? If its the overhead bin, please don't wad up my coat and put it on top.

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Kyla named one of year's top travel snafus

10:31 AM Fri, Dec 21, 2007 |
Suzanne Marta   E-mail   News tips
Kyla
VIRGIN AMERICA
One of our regular Airline Biz Blog readers, Scott Piepenburg, pointed me to this item from Fortune magazine about Kyla Ebbert, the young Hooter's waitress who was asked to modify her outfit before flying on a Southwest flight this summer.

It seems the incident was No. 1 in the magazine's top 10 list of travel snafus in 2007.

Fortune titled the incident "Fly the not-so-friendly skies."

No. 2 was Singapore Airlines' request that passengers refrain from having sex in the $15,000 double-bed suites on its A380 airplane. That fell under the heading "Fly the don't-get-too-friendly skies."

Dallas-based Southwest was dinged a second time for asking a man to change out of a shirt depicting a fisherman's shack called the "Master Baiter."


Thanks for reading Scott!

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We're No. 11 on the Top 10

6:00 AM Fri, Dec 21, 2007 |
Terry Maxon   E-mail   News tips

It’s our first annual Top 10 list. We’re counting down the most important events and issues that affected aviation, with a distinct Dallas-Fort Worth slant.

And we’re starting today with No. 11 – we started the Airline Biz blog!

Well, it was big to us. It also kept us extremely busy since May 5, the day we launched the first airline-oriented blog among Dallas-Fort Worth daily newspapers.

Through Thursday, Dec. 20, we’ve posted 1,039 items, ranging from items with a single paragraph to one item with more than 200 paragraphs. But who’s counting?

On Saturday, we’ll start with the more substantive items, beginning with No. 10. Feel free to disagree at any time.

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Airlines lose bid to stop New York's passenger rights law

5:12 PM Thu, Dec 20, 2007 |
Suzanne Marta   E-mail   News tips

Round one goes to the passengers.

A federal judge ruled today that New York state can require airlines to provide food, water and fresh air during three-hour delays, dealing a blow to efforts by the industry group the Air Transport Association to block it.

The trade association, which represents major carriers including Fort Worth-based American Airlines Inc., had argued that the state law was invalid because the industry is regulated by the U.S. government.

According to a report by Bloomberg News, the ATA is considering an appeal. New York's law takes effect Jan. 1.

The so-called "passenger bill of rights" law stemmed from several high profile incidents in which passengers were stuck on planes for extended periods of time during bad weather, including ones involving American Airlines and JetBlue. Other efforts have been initiated at the federal level.

New York Attorney General Andrew Cuomo called the judge's decision "a victory for airline passengers in New York and potentially across the country."

Under New York's law, whenever airline passengers have boarded an aircraft and are delayed more than three hours prior to takeoff, the carrier shall ensure that passengers are provided as needed with:

● Adequate snacks, drinking water and other refreshments.
● Electric generation service to provide fresh air and lights.
● Waste removal service of holding tanks for on-board restrooms.


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Heading to the airport for the Christmas holiday?

2:00 PM Thu, Dec 20, 2007 |
Suzanne Marta   E-mail   News tips

Some tips on holiday travel, thanks to our friends at American Airlines, Southwest Airlines and the Transportation Security Administration.

--Allow extra time for parking. The cheap lots fill up early, so you may have to check a couple places. Some off-site companies allow you to reserve a spot if that helps ease any anxiety.

--Allow extra time for security. Hey, those lines may be speedy during the rest of the year, but there will be plenty of folks there who don't know the drill as well as you. Take a deep breath and just bear with everyone (especially families with small kids).

--Review the rules on liquids, gels or aerosols at www.tsa.gov. (I always forget my asthma inhalers and I should know this stuff!)

--Bring snacks. Flights get delayed and sometimes, you just get hungry. Aim for something that isn't too crumbly (aka, no wafer cookies, like the ones I brought with me from the Czech Republic -- sorry about the crumbs on the floor American!), too sticky or melts easily.

--Bring stuff to read or entertain yourself or little ones (or just impatient ones) traveling with you.

--Bring some holiday cheer. Things happen, and in all likelihood, the person on the other side the counter isn't to blame. Try to be patient and not everything goes according to plan.

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Gary Kelly: Southwest Airlines may consider buying a competitor

6:00 AM Thu, Dec 20, 2007 |
Suzanne Marta   E-mail   News tips

Southwest chief executive Gary Kelly visited with Dallas Morning News business editors and writers for our Executive Forum series.

We got to lob all sorts of questions at him for about an hour an a half. You can read our story on the meeting at DallasNews.com.

Among the highlights:

-- Southwest may consider buying another airline.

-- Mr. Kelly is preparing for a slower economy next year and is building a conservative summer schedule. If things change, the carrier is prepared to add more flights.

-- Southwest plans to introduce a new frequent flier program that may better rationalize award tickets based on the type of flying a customer has done.

You can read the entire transcript below. It's long. If you want to send sympathy notes to me and Terry for having the tedious jobs of transcribing, we'll take them.

We'd much rather be blogging with you, than transcribing.

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American pilot retirements in the new Age 65 Rule era

12:00 PM Wed, Dec 19, 2007 |
Suzanne Marta   E-mail   News tips

Across the U.S.-based airlines, 59-year old commercial pilots are rethinking what to do now that they can work 5 years longer than planned.

Until Thursday, Dec. 13, U.S. pilots were required to retire as of their 60th birthday-- five years earlier than their counterparts outside the U.S.

The rule is not retroactive, so any pilots who turned 60 before Dec. 13th won't be reinstated.

Here's a small glimpse into what Fort Worth-based American Airlines expects, at least until the end of the year.

A spokesman told me that as of Wednesday morning.....

-- Seven of the 11 American pilots who turn 60 by December 31, 2007 are staying with the company.

-- Three of the 11 are retiring.

-- One is undecided

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Flight limits ahead for NY area airports

11:48 AM Wed, Dec 19, 2007 |
Suzanne Marta   E-mail   News tips

JFK and Newark airports will join LaGuardia in having caps on the number of operations that are allowed, Transportation Secretary Mary Peters said in a news conference.

The feds will also appoint an airspace "czar" to help ease delays.

New take off and landing rights at JFK and Newark would be auctioned off.

Read more at DallasNews.com.

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Some early reports on JFK/EWR airport issues

10:59 AM Wed, Dec 19, 2007 |
Suzanne Marta   E-mail   News tips

Stay tuned for more on how the Bush Administration plans to ease congestion in the New York/ New Jersey airspace.

Here's an early story from the Associated Press...looks like we'll be hearing more about shifting flights to less busy times, though no official caps.

JFK, LaGuardia and Newark airports have the worst on-time records in the U.S. for the first 10 months of the year.

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Travelers group: Auctions don't solve anything at JFK

10:27 AM Wed, Dec 19, 2007 |
Suzanne Marta   E-mail   News tips

Transportation Secretary Mary Peter's press conference today has been postponed until 11 a.m. Dallas time, but the statements by various constituencies are already flying.

David Stempler, president of the Air Travelers Association, is questioning how the auction of take-off slots at New York and Newark airports would reduce congestion and delays.

“All we end up with is the same number of planes, but with different paint jobs on the side," Mr. Stempler wrote in a statement to Ms. Peters.

Mr. Stempler believes that the result would be higher fares, as airlines seek to cover for the auction fees.

"These high slot auction costs for passengers will be added to the higher airfares from slots caps and higher fuel prices," he said. "These DOT proposals to raise airfares come at a time when airlines are stressed financially and the economy is struggling to stay out of recession.”

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Thoughts on congestion pricing

6:00 AM Wed, Dec 19, 2007 |
Suzanne Marta   E-mail   News tips

A study released today by the Reason Foundation argues that congestion pricing could minimize delays at New York area airports.

The lead author is Robert Poole, who was an advisor to the DOT on this subject.

Mr. Poole argues that runway fees that vary by demand and time of day would cause airlines to reduce the amount of overscheduling that occurs today. The idea is that if it costs more to fly during the busiest times, you might consider flying at an off-peak time instead.

He also argues that the fees generated by congestion pricing could go into a fund to pay for airport expansion.

Mr. Poole wasn't happy about some of the comments made earlier this week by the Bush administration on how to tackle the issue.

"It is disappointing that the federal plan to reduce delays was unable to incorporate congestion pricing or produce a real auction that puts every runway spot up for bid," he said. "The new plan is a band-aid that won't cure delays."

Here's a link to the entire report.

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Solutions for NY Airspace??

1:20 PM Tue, Dec 18, 2007 |
Suzanne Marta   E-mail   News tips

Are you all out there with baited breath to see what the Bush Administration recommendations will be for solving the congestion issues in the New York area?

Apparently, there will be some news later this week, unless the hints made yesterday about easing travel woes for next summer already give the strategy away.

Thoughts out there on what needs to happen?

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Southwest's light-hearted look at packing

12:00 PM Tue, Dec 18, 2007 |
Suzanne Marta   E-mail   News tips

Southwest Airlines has a light-hearted look at packing with a YouTube video that takes a cue from TLC's What Not To Wear.

Instead of Clinton and Stacy, Southwest has Clayton and Michelle, who will teach one traveler "What Not to Pack."

They don't say how long this trip to Denver is, but geeez! SEVEN SWEATERS!!!!!! And THREE checked bags?????

I just got back from a 2 week trip to Europe and I managed with four (ever hear of dropping things off at the laundromat?).

Here are their tips if you don't want to watch the video:

-- Wear your heaviest or largest coat on the plane. If the plane is chilly, you can use it as a blanket.
-- Anything important such as birth certificates, medicine, keys, or negotiable documents should be placed in your carry-on bag and kept with you at all times.

-- Roll your items rather than fold. This

-- Make sure to add baggage identity cards on the inside and the outside of your bag. This will help identify your luggage, as well as deter luggage theft.

-- Get to the airport early to ensure your bag will make your flight.

Here's one from this travel-savvy blogger: Don't pack your whole closet. You don't need to have five choices for each day. Seriously, simple is better when it comes to traveling.

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Southwest adds its own holiday cheer to Dallas Love Field

11:00 AM Tue, Dec 18, 2007 |
Suzanne Marta   E-mail   News tips
Southwest
Southwest Airlines is bringing some holiday cheer to Dallas Love Field.

The Dallas-based carrier will be handing out cookies, hosting the Dallas Wind Symphony Tuba Quartet and offering some promotions today from 1:30 to 5:30 at its headquarters airport.

On Friday, airline employees -- who are getting trained by Coppell-based The Container Store -- will offer free gift warpping from 9 a.m. to 5 p.m. on Friday, Dec. 20 near Love Field's Gate 5.

The idea is that the service can help those folks packing gifts in their carry-on luggage. Per guidelines by the Transportation Security Administration, gifts should be left unwrapped for the security screening process.

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BTS: Airline employment up during October

10:15 AM Tue, Dec 18, 2007 |
Suzanne Marta   E-mail   News tips

A report issued today by the U.S. Department of Transportation's Bureau of Transportation Statistics, U.S. scheduled passenger airlines employed 3.5 percent more workers in October 2007 than in October 2006.

That's the ninth consecutive increase in full-time equivalent employee (FTE) levels for the scheduled passenger carriers from the same month of the previous year.

Adding FTEs from October 2006 to October 2007 were network carriers Continental Airlines, Alaska Airlines, Delta Air Lines, American Airlines and, for the first time since September 2001, United Airlines.

All of the low-cost carriers except ATA Airlines, and regional carriers American Eagle Airlines, SkyWest Airlines, ExpressJet Airlines, Comair, Horizon Air, Pinnacle Airlines, Mesaba Airlines, Mesa Airlines, Executive Airlines, PSA Airlines, Republic Airlines and GoJet Airlines also increased their employment ranks compared to last year.

The 417,554 FTEs employed by the industry in October was the most in any month since July 2005. Nearly 60 percent of those work for network -- or legacy -- carriers, while about 23 percent work for low-cost carriers and the rest work and nearly 15 percent worked for regional carriers.

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American is expanding its maintenance workforce

12:04 PM Mon, Dec 17, 2007 |
Suzanne Marta   E-mail   News tips

American Airlines said Monday that it plans to recall or hire 200 to 250 maintenance employees to handle increased workloads in 2008.

The workforce expansion, which begins in this month and will continue through the first quarter of 2008, will add folks to The Fort Worth-based airline's three overhaul bases in Fort Worth, Tulsa, Okla., and Kansas City, Mo., as well as its line maintenance facilities across the airline's system.

American has begun work on overhauling landing gears on American's Boeing 777 and 737 fleets as well as the landing gears on the American Eagle ERJ fleet. The airline will also start heavy checks on the General Electric CFM56-7 engine, which powers its Boeing 737-800 fleet.

American, along with its joint venture with Rolls-Royce -- Texas Aero Engine Services Ltd. -- performs about 90 percent of all its maintenance work.

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How's that for putting miles and points to work?

11:00 AM Mon, Dec 17, 2007 |
Suzanne Marta   E-mail   News tips

Frequent business traveler Scott Cytron wanted to let me know he's putting his points to work.

Here's what he's got planned for a Christmas getwaway to San Francisco and Napa Valley.

-- Air Travel (American Airlines) - 50,000 points = 2 round trip tickets
-- Hotels (J.W. Marriott in San Francisco, Marriott Courtyard in Napa ) = Marriott points for the entire two stays
-- Spending money. He converted American Express points into four $100 gift cards to spend on food, incidentals
-- Park n' Fly - used points for six days of free parking

Hey Scott- if its not too cold, stop at Taylor's Automatic Refresher in St. Helena for a great burger and shake.

And drink some Pinot Noir for me!

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Air lobby group: Limits on NYC flights would raise airfares

10:06 AM Mon, Dec 17, 2007 |
Suzanne Marta   E-mail   News tips

The Air Travelers Association is asking the Bush administration not to cap flights to and from the New York area airports, saying the caps would mean higher airfares for travelers.

“By limiting the supply of flights at JFK/Newark, with the demand remaining the same, fares in the entire New York/Newark metropolitan area will shoot up, said the organization's president David Stempler. "Airline passengers are not interested in reduced flight delays at the cost of significantly higher airfares and significantly fewer flights.”


Mr. Stempler called the administrations talk of slot auctions reminiscent of "Hugo Chávez’s nationalizing of oil companies in Venezuela" and called caps on flights in the area a bandage solution.


"The real, long-term solutions to these safety and efficiency problems is to put into service a new, safety-based, GPS, next generation air traffic control system, as soon as possible," Mr. Stempler said. "Airline safety, savings, and service depend on it.”

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Pilots and retirements

10:23 AM Sat, Dec 15, 2007 |
Terry Maxon   E-mail   News tips

In Saturday's Dallas Morning News, we had a story about pilots who have just turned 60 or about to turn 60. In the story, two 60-year-old pilots, one American and one Southwest, wished they had had the opportunity to decide; an AA pilot who turns 60 on Friday will retire as planned, another AA pilot who turned 60 on Thursday will keep flying; a Southwest pilot who turns 60 on Jan. 1 will keep flying.

I didn't spell it out in the story, but I'd like to note the difference between the two AA pilots who made different decisions.

Frank Walters, who turned 60 on the day the president signed the law extending the retirement age Thursday, has been working at AA only since 1991 and he's a first officer on the Boeing 767. He doesn't plan to retire.

Richard Metts, who turns 60 Friday, has been an AA pilot since 1976 and is flying as captain on a Boeing 777.

Their financial situations, other things being equal, would be vastly different. Mr. Metts has had 15 years more to build his defined benefit plan, build his defined contribution plan, contribute to his 401(k), although the 401(k) is relatively new.

In addition, Mr. Mett's annual pay is much higher than Mr. Walters. Without knowing their W-2s, the hourly pay rate for a Boeing 777 captain is about 68 percent higher than for a 767 first officer, if I did my calculations correctly.

So Mr. Walters has good reason to want to hang around longer to improve his pay and pension, in addition to any job satisfaction from working.

AA has 11 pilots scheduled to reach age 60 between Thursday, Dec. 13, when the law was enacted, and Monday, Dec. 31. It had contacted six of them; four plan to keep working.

By the way, if you're an airline pilot, do you plan to keep working past age 60?

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American pilot union says darn

7:08 PM Fri, Dec 14, 2007 |
Terry Maxon   E-mail   News tips

The Allied Pilots Association, which fought raising the pilot retirement age, reflected on the decision by Congress and President Bush to raise it to age 65.

Here's what it said on its Friday hotline:

Considering we have a government that often takes months, if not years, to resolve controversial issues, it was remarkable to see powerful politicians fast-track legislation this week. A stand-alone bill increasing the airline pilot retirement standard to 65 years was introduced and passed by the U.S. House of Representatives on Tuesday, accepted without objection by the U.S. Senate on Wednesday and signed into law by the president on Thursday.
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Southwest's Kelleher to be in Aviation Hall of Fame

5:00 PM Fri, Dec 14, 2007 |
Suzanne Marta   E-mail   News tips

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Kelleher%20bobblehead.JPG
Southwest Airlines Co.'s Herb Kelleher will be part of the National Aviation Hall of Fame's Class of 2008, the organization was scheduled announce during its celebration of the 104th Anniversary of the Wright Brothers first powered flight

Mr. Kelleher and other members of the class were selected by the NAHF's 130 member nominating board. The incoming class of inductees includes a WWII triple ace, a naval aviation pioneer and an aerobatic champion.

The big to do will take place this summer in Dayton, Ohio, where the NAHF is based and operates a learning center.

Mr. Kelleher was lauded for his role as a founder of Southwest and leadership in building it into the dominant industry force it is today.

Southwest spokeswoman Beth Harbin said Mr. Kelleher was unavailable for comment, but that the announcement was "a fitting honor for a man whose vision and dogged determination revolutionized air travel, much as the Wright brothers did more than a century ago."


Other inductees include:

-- Col. Clarence E. “Bud” Anderson, USAF (Ret.), veteran WWII triple ace and experimental test pilot

-- The late William A. Moffett, architect of naval military aviation

--Sean D. Tucker, champion aerobatic air show performer and instructor.


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American's Stache promoted to oversee sales

3:15 PM Fri, Dec 14, 2007 |
Suzanne Marta   E-mail   News tips
STACHE
AMERICAN AIRLINES
American Airlines has tapped Kurt Stache as its Vice President and General Sales Manager.

He'll be responsible for all of American’s sales activities worldwide with sales organizations throughout American’s network reporting to him. C. David Cush, who had been American's senior vice president of global sales, was named chief executive of Virgin America last month.

Mr. Stache, who joined American in 1995, had been President – AAdvantage Marketing Programs, since 2004. Before that, he oversaw pricing and yield management and has worked in the airline's sales and finance groups.

In case you need some translating done, AA let us know that Mr. Stache speaks three languages, including German and Spanish. He lived and worked in Central America and Europe prior to joining American. He received a Bachelor of Science degree in Finance from Santa Clara University in California and holds an MBA degree from Harvard Business School.

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More thoughts on American Eagle's empty jets at Love Field

9:08 AM Fri, Dec 14, 2007 |
Terry Maxon   E-mail   News tips

We've had other readers who have written in to express opinions on why American Eagle is flying airplanes that average only about one-third full out of Dallas Love Field.

Marilyn White of Plano writes:

Terry, I enjoyed reading your article on American Eagle flying from Love Field. Twice in the last 6 weeks I flew to Austin and back on American Eagle and every flight was late! I decided not to fly AA again and return to Southwest. It was not worth the delays to get a few frequent flyer miles!

This could be good, but it is not at this time.

Comment from Terry Maxon: Viewing American Eagle's schedule, it looks like the same airplane just goes back and forth. If one flight is late, all the flights after that will be late until the carrier can catch up, and it's hard to catch up. Sometimes you'll see an airline cancel a flight just to jump ahead on the schedule to get it back on time.

Michael Lawrence of Dallas faults American Eagle's schedule for its lack of passengers:

Your article provided an accurate description of the current state of the Love Field battle, but it failed to address why American is having so many problems. I am a faithful AAdvantage member and one trip away from Platinum status (30 round trips in one year). I would have achieved that status already but chose to take Southwest flights due to American’s terrible schedule or exorbitant prices for last minute reservations.

Have you looked at American’s flight schedule out of Love Field? For an early morning meeting in Austin, one has two choices: arrive at 6:40 am or 8:55 am. That’s not very realistic for a business traveler. To make a 9 am meeting, one must wake up at 4 am, arrive at Love Field by 5 am, trek what seems like a mile to American’s gate, and depart (hopefully on time) at 5:45 am to arrive at 6:40 am. The other airline offers arrivals at 7:40 am and 8:30 am which are much more reasonable.

I stick with American because I’d rather have a free trip to Europe than El Paso. But as soon as I make Platinum status, I’ll use Southwest when I have to choose between convenience and miles.

American’s problems at Love Field are no more complicated than basic economics. They have a terrible product (flight schedules) that no one wants to buy.

In an email to our Letters to the Editor, a couple of readers offered their views. Greg Shelton of Dallas criticizes the distance to the American Eagle gates and the lack of amenities once you arrive:

I can tell you why American is losing money at Love Field and it has nothing to do with Southwest. First, you have to walk almost a mile from where you check in and go through security just to get to their gates. When you get to the waiting area you feel like you are in a bad cafeteria--- few food options, few entertainment options, just to name a few issues. Finally on your way home if you were to be able to come home early you cant fly into DFW on an earlier flight you have to wait for the Love Field Flight.

I suggest American add a bus to transfer between Love Field and their DFW operations. Make the Love Field lounge area more inviting like an Admirals club. Offer free Wi-Fi and big tables with power plugs. Offer even infrequent flights to other AA hubs.

Orlyn Bostelmann of Richardson is lacking in sympathy for American:

Poor, poor American Airlines! They can't fill their planes out of Love Field because Southwest is "entrenched" there. The only thing Southwest is entrenched in is not biting the hand that feeds them. Oddly enough, people tend to choose not to pay ridiculous fees and fight through mountains of red tape if they have the option.

Alfred Taylor of Dallas largely faults the 50-seat jets used by American Eagle, compared to 137-seat jets flown by Southwest, plus the Southwest people:

It comes as no surprise that American's passenger traffic at Dallas Love Field is poor and not profitable. Passengers have a choice at Love between the friendly crews and large Boeing 737 aircraft with Southwest and the cramped small regional jets used by American. Between the two, it is a no-brainer that most people prefer Southwest.

I do not think the employees at American Airlines took pay cuts so American's management could waste money at Love.


John Shewmaker of Rowlett calls the situation the natural consequence of limiting competition at the Dallas airport:

My comments are limited to domestic service.

What is happening here is the natural economic result of the so-called Wright Amendment compromise. It was not a compromise. It was a sell-out of the city of Dallas (since it owns Love Field and is the largest owner of DFW), its taxpaying citizens, and a huge gift to both AA and SWA. What it did was give a virtual monopoly (and a very real economic monopoly) to the two airlines at their respective "fortress hub" local airports. This will never change. Not surprisingly, Herb Kelleher totally outfoxed Laura Miller

It (the "compromise") will prove harmful to DFW, slowing if not stopping both growth in domestic service and the introduction of any new carriers there, and, it virtually assures that no new carriers will try to introduce service from Love Field in competition with SWA. You will see a third commercial airport in the DFW area within the next decade, probably within five years, and probably at McKinney.

The only interesting question is whether or not AA will keep its flights/gates at Love Field to keep other carriers out. Only if AA leaves can another carrier afford to try to offer significant domestic service from Love Field.

This was all very predictable and was pointed out to the members of the Texas delegation to Congress as well as many others before this deal was done. These people either "didn't get it" or didn't care.

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3 idle thoughts for Friday

6:00 AM Fri, Dec 14, 2007 |
Terry Maxon   E-mail   News tips

1. No matter how casually I dress, I always look like an undertaker at a beach party when I visit Southwest Airlines.

2. Airline employees may be angry at top executives over pay raises and stock awards, but it's ultimately the front-line employees' responsibility to provide good customer service within the resources they're given. Most customers just don't care who's right or wrong in labor disputes, but they do care if an airline employee is friendly, hostile or indifferent. We mention this in light of American Airlines' continued bottom-dwelling on the Survey America results, and many of its competitors have nothing to brag about, either.

3. Some days, writing a blog on the airline beat is like being a hamster on speed.

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It's the law -- Age 65

9:08 PM Thu, Dec 13, 2007 |
Terry Maxon   E-mail   News tips

This came out at 8:33 p.m CDT from the White House:

On Thursday, December 13, 2007, the President signed into law:

H.R. 4343, the “Fair Treatment for Experienced Pilots Act,” which raises the mandatory retirement age from 60 years to 65 years for pilots serving on commercial passenger flights within the United States.

The House introduces and approves it on Tuesday, the Senate approves it on Wednesday, the president signs it on Thursday.

That's about the fastest I've ever seen any aviation-related legislation fly through Washington, D.C.

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American Eagle pilots blast proposed spinoff again

6:18 PM Thu, Dec 13, 2007 |
Terry Maxon   E-mail   News tips

American Eagle pilots, represented by the Air Line Pilots Association, have raised the possibility that Eagle will drop flights to some cities if parent AMR Corp. spins off, sells or otherwise divests the airline as planned.

ALPA's concerns are tied into the collective bargaining agreement of a rival union representing American Airlines pilots, the Allied Pilots Association. That contract limits how much flying can be done by pilots who aren't on the American Airlines seniority list.

In a press release, ALPA said:

“American Airlines spokesmen have suggested that the flying public will see little if no change in service as a result of a sale,” said Captain Herb Mark, chairman of the American Eagle pilots’ union. “At the same time, Eagle President Peter Bowler has told his employees that flying may be shifted to other destinations due to ‘restrictions on flying of non–wholly owned regional partners.’ This is just another example of the lack of any strategic vision or coordination over the sale of this airline. It’s been more than two weeks since the sale announcement, and we are still waiting to be briefed by management on a business strategy or rationale for divesting American Eagle.”

In a recent document distributed to American Eagle employees, Mr. Bowler referred to a section of the collective bargaining agreement between American Airlines and its pilots’ union, the Allied Pilots Association that requires all flights that do not fly to or from an American Airlines hub to be flown by a wholly-owned carrier of AMR. American Eagle currently is wholly owned by AMR but if American Eagle is divested, a number of those flights would no longer be operated. A point-to-point flight is one that does not begin or end in an American Airlines “hub” and represents approximately 250 of American Eagle's 1,700 daily flights.

“Such a change would represent a significant contractual concession by the Allied Pilots Association, and in light of massive management bonuses while simultaneously demanding pilot pay cuts, it does not appear that AA pilots are in the mood to give concessions,” Capt. Mark said.

AMR executives have said they want to divest American Eagle sometime in 2008.

The Allied Pilots Association last week proposed that all flying done for American Airlines will be done by American Airlines pilots, a change that would cut out all flying done by American Eagle pilots.

UPDATE: In its weekly news digest to member, APA had nothing good to say about the proposed American Eagle spinoff, either:

A week ago, we told you our initial analysis of AMR management's very public announcement of their stated intent to sell off American Eagle (AE) was an empty offer designed only to bolster the sagging stock price. In another indication that our analysis was right on target, we have yet to find anyone who would benefit from an AE divestiture. Even Wall Street has failed to embrace the idea and the stock continues to slide as investors begin to understand how much management has destroyed employee relations, customer service and operational reliability.
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American's pilots urge President Bush to keep Age 60

4:16 PM Thu, Dec 13, 2007 |
Terry Maxon   E-mail   News tips

The Allied Pilots Association fought as hard as any group to keep the current mandatory retirement age at 60 for commercial airline pilots.

Ergo, it isn't happy that the Senate late Wednesday voted to up the retirement age to 65.

The union is mobilizing its members and union president Lloyd Hill has sent a letter to President Bush urging him to veto the legislation.

Mickey Mellerski, American pilot who heads the union's Dallas/Fort Worth base, gave a pessimistic assessment in a message to his members Thursday:

I do not know when the President will sign the bill into law, but in this stand alone form, it is very likely that this will happen before Christmas, and that the President will not veto this stand alone legislation, voted on almost unanimously in both the House and Senate.


Here's Mr. Hill's letter:

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Virgin's next stop .... Seattle

3:28 PM Thu, Dec 13, 2007 |
Suzanne Marta   E-mail   News tips

Virgin America, which launched service from San Francisco, Los Angeles and New York in August, says its newest destination will be Seattle.

Service to one of my favorite rainy cities (but not my favorite, that would be Portland) begins March to SF, in April to LA.

Virgin has said it would launch service to up to 10 cities within its first 12 months and has a long list of candidates, including Dallas/Fort Worth International Airport.

Last month, I ran into ex-AMR chief Don Carty, who chairs Virgin's board and asked him about any North Texas flying.

His reply?

"Time will tell," he said. "It's on the list, but it's a long list."

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New international service begins at D/FW; new service announced from IAH

12:11 PM Thu, Dec 13, 2007 |
Suzanne Marta   E-mail   News tips

D/FW Airport today announced the start of American Airlines' service to Panama City, Panama, and to Providenciales, Turks and Caicos Islands.

Airport officials say the new cities push the number of DFW’s international destinations to 39.

American’s service to Panama City begins today with four flights a week, and the airline will connect DFW and Providenciales once a week on Saturdays beginning this weekend.

American will serve both cities with Boeing 737-800.

Also today, officials from the Houston Airport System announced that Singapore Airlines would begin offering nonstop flights to Moscow, Russia from George Bush Intercontinental Airport (with continuing service to Singapore) four times a week starting March 20.

This would be the first scheduled passenger flights from Houston to Singapore and Moscow.

Singapore Airlines will use Boeing 777-300ER aircraft.

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Southwest pilots happy about change to Age 60 rule

12:00 PM Thu, Dec 13, 2007 |
Suzanne Marta   E-mail   News tips

Southwest's pilots union - which has been a long proponent of the efforts to bump the required retirement age for pilots from 60 years to 65 were happy with the Senate's action last night.

The bill still requires the president's approval.

The measure allows pilots working for U.S. carriers to fly up to the age of 65, similar to what non-U.S. nations allow.

“Experience counts,” said Capt. Carl Kuwitzky, president of the Southwest Airlines Pilots' Association, “and this legislation will enhance safety by ensuring that we keep our most experienced pilots flying longer.”

We asked Southwest CEO Gary Kelly about his perspective on the matter this morning.

"Safe means safe," he said, noting that it shouldn't be based on age.

The rule change could reduce the estimated 100 pilots that Southwest must replace each year due to retirements.

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American Eagle lagging at Love Field

10:55 AM Thu, Dec 13, 2007 |
Terry Maxon   E-mail   News tips

We reported Thursday that American Eagle isn't filling its flights at Dallas Love Field -- around 34 percent load factors in October, 35 percent in November. ExpressJet, flying regional jets for Continental Airlines, averaged around 71 percent on its Dallas-Houston Intercontinental route in November.

That prompted a variety of responses Thursday morning via email from a travel agent and some travelers.

First, from Nancy Higgs at All World Travel in Richardson:

One other reason that AA might be having problems getting people to fly them at Love Field is their location at the airport. There is NO walking sidewalk to their area. They are approximately a mile or so from the front of the airport and the walk is up hill.

I have warned my “older” clients about this and also the clients that have problems walking about the distance. You might want to go check it out for yourself and see!

Wes Volberding of Tyler had things to say about American Eagle in general:

As I write this, my wife and I are packing the kids off to the grandparents so that we may drive from Tyler to the DFW airport to fly to Mexico for the weekend.

The reason we are skipping American Eagle and driving to DFW is not because we are unaware of American Eagle as Mr. Wagner suggests. It is because for years American Eagle in Tyler has been off schedule and indifferent to customer service at excessive prices.

It is cheaper and more convenient to ease back in my leather car seats, flip on satellite radio, and drive the two hours to DFW's parking instead of the up and down and delayed experience of flying American Eagle.

George Clark, who works in downtown Dallas, offers this opinion:

I am an Dallas AA "platinum" and would use their Love Field ops more if I was confident the flights would run on time. I've had bad experiences (emphasis on the plural--not just a couple times) on their DAL-AUS route so I have to use Southwest to assure I get there on-time/close to on-time.

Also, just flat out cancelling flights is another of AA's gambits.

Last, I've looked up on the screens at AUS airport and seen their flights running real , real late (and whew! I am on Southwest to get back home!).

So, you end up using the AA Love Field service for leisure only. Bummer. But true.

Rachel Dillard, controller at a Dallas energy company, had this to say:

Terry, I enjoyed your article, but there's really only one reason American can't fill those seats. They're charging the same price as Southwest to ride in a totally cramped little airplane which, the one and only time I took one, carried the witchiest (with a "b") flight attendant I've ever encountered.

Add to that they've got only one or two ticket agents there to handle what, on my flight day, were people who were not just traveling - they were MOVING (one family had five kids and luggage piled up taller than I was and wider than all of them standing side by side).

I emailed our corporate travel agent (not at this company but another where I used to work) and asked them to never book me on American out of Love Field again.

It seems that some in corporate America, American Airlines included, believe that if they don't treat customers as if customer service is important, customers will agree with it and abandon all hope of it.

It doesn't work that way.

Jim Coffee, a Garland reader, doesn't like the Wright amendment compromise and the restrictions at Love Field:

The only people getting screwed are the flying public. You think maybe the agreement which allows Southwest and AA to keep their respective monopolies at their airports just might be affecting other airlines ability to compete at Love? Why do we have to wait to 2014? Why is Southwest allowed to have all the gates? To protect DFW bonds? They are making money hand over fist on their gas wells. The whole thing sucks. Spineless Congressmen, and interlopers like your publisher. Why was he involved in the negotiating? Bottom line is the consumer, the constituent, the average Joe will always be the one that gets screwed. And the purpose of your article is what, to rub our noses in it?

Carl Bonds of Richardson had an unpleasant experience when he tried to book an American Eagle flight recently:

Several weeks ago my wife and I decided go to the Baylor/Kansas football game and fly to Kansas City. I was working at my computer when an American Airlines "Special" popped up. I immediately went to their web-site where they offered a round-trip ticket, as I recall, for $99 or thereabouts, which I thought was fortuitous timing. The total price for two tickets came to some $225-$230, I don't recall the exact amount. I put in all of my information, including my credit card number, and hit "Purchase."

To my amazement, instead of getting the prices that I expected, I was told that those seats were not available and that the price for the two tickets would be over $1,100! Needless to say, I declined their offer. Then I was concerned that my credit card might be charged, since I had hit "Purchase." I called Customer Service and was assured that my card would not be charged and no charges have appeared as yet.

Maybe others have had the same experience that I had which may translate into the low load factors mentioned in your article.


Paul Smith of Georgetown likes American Eagle's service:

This is an informative article.

I hope American continues to offer service between Austin and Love Field.

I fly on American Eagle for one very good reason: assigned seats! I hate the Southwest shuffle for boarding group cards and a position in what ever line happens to be forming.

Alas, I fear that we will lose the Austin to Dallas Love Field service on American Eagle, and then it will be back to driving for me.

Mr. Smith adds in a followup email:

I lived in Australia from 1999 to 2004. While I was there Richard Branson launched Virgin Blue. It is a Southwest look a like with one big difference. Virgin Blue offers assigned seats.

When Southwest started flying computers were not as powerful or sophisticated as they are today. Thus, I can understand why they went for open seating. But doling out assigned seats is no problem for today's computers. I am not the only one who avoids Southwest because of the seating issue.

If everyone on the block opts for Plan A and you opt for Plan B, you should at least ask yourself what you know that the other guys don't know. Southwest seems trapped in a policy that was a good choice but may have outlived its usefulness.


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Columnist shows no love for pilots, skycaps

6:00 AM Thu, Dec 13, 2007 |
Terry Maxon   E-mail   News tips

Chris Pummer, personal finance editor for CBS.MarketWatch.com in San Francisco, has compiled a list of overpaid professions in the United States, and pilots and skycaps make the list.

Skycaps finish seventh, after real estate agents selling high-priced homes. Mr. Pummer says skycaps at major airports can pull in $70,000 to $100,000, "most of it in cash."

"On top of their salaries, peak earners can take in $300 or more a day in tips," he writes. "Sound implausible? That amounts to a $2 tip from 18 travelers an hour on average. Many tip more than that."

Pilots ranked ninth most overpaid, between West Coast longshoremen and wedding photographers.

"While American and United pilots recently took pay cuts, senior captains earn as much as $250,000 a year at Delta, and their counterparts at other major airlines still earn about $150,000 to $215,000 - several times pilot pay at regional carriers - for a job that technology has made almost fully automated," Mr. Pummer writes.

No. 1 on his overpaid list are mutual-fund managers. No. 3 are "poorly performing CEOs."

There's something for everything, then. Airline executives can point to No. 9 on the list; airline pilots can point to No. 3.

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Interesting headline from Emirates

3:31 PM Wed, Dec 12, 2007 |
Suzanne Marta   E-mail   News tips

I had to laugh when I saw this headline from Emirates' latest press release:

"EMIRATES IN HUGE TURN ON"

Huh?

Turns out the airline just activited 76 Web sites on six continents at one time as it relaunched www.emirates.com.

I had to wonder the brainstorming that was done to come up with the headline.

The folks at Emirates say the new Web site let's passengers find all sorts of info before their flight, including watching trailers of the in-flight movies available.

Emirates doesn't fly from North Texas-- but aficianados can tap into the carrier's newly launched service from Houston.

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D/FW and KLM plant tulips for the spring

2:58 PM Wed, Dec 12, 2007 |
Suzanne Marta   E-mail   News tips
DFW TULIPS
D/FW AIRPORT

I didn't go either....but here's a photo from the event.

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Go look at the tulips at D/FW Airport (just not yet)

2:27 PM Wed, Dec 12, 2007 |
Terry Maxon   E-mail   News tips
KLM logo.JPG
KLM Royal Dutch Airlines starts serving Dallas/Fort Worth International Airport on March 30. So, as a gesture to the community, the carrier is sponsoring the planting of 13,000 tulip bulbs, to bloom at about the time that KLM starts its service to Amsterdam.

They held ceremonies at the airport's Terminal D Wednesday morning. Or so they tell me. It was 39 degrees, it was drizzling, and it seemed like a good day not to go see bulbs get planted.

So I didn't go.

DFW logo.gif
But Ken Capps, VP of public affairs for D/FW Airport, tells us that the people at the ceremony said it was perfect bulb-planting weather that reminded the Dutch of the pleasant climes back home. In addition, hortaculturists tell him that it's important to plan the bulbs before the first frost.

The dignitaries and official participants, including the Holland America Club of Dallas, actually planted 100 bulbs Wednesday, letting airport gardeners handle the other 12,900 bulbs in coming days, Mr. Capps said.

I note that the high Wednesday in Amsterdam was supposed to be 46 degrees, compared to about 40 in Dallas. So our bulbs are colder than theirs, at least for Wednesday.

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AA names new base maintenance VP

1:53 PM Wed, Dec 12, 2007 |
Terry Maxon   E-mail   News tips

A Navy guy will take over as head of American Airlines’ maintenance bases, effective Jan. 28.

U.S. Navy Capt. Fred Cleveland, most recently commanding officer for the Naval Aviation Enterprise Fleet Readiness Center in San Diego, will run American’s maintenance bases at Fort Worth Alliance, Tulsa and Kansas City, Mo., as vice president of base maintenance.


capt_cleveland.jpg
Capt. Fred Cleveland (CREDIT: U.S. Navy)


“Fred Cleveland is an exceptional addition to the American Airlines Base Maintenance team,” Carmine Romano, American’s senior vice president of maintenance and engineering, said in the announcement.

“He has proven his ability to lead and deliver results in one of the highest-pressured and highest-demanding environments – the United States Navy,” Mr. Romano said. “We will benefit greatly from Fred's nearly three decades of experience in aviation and aircraft maintenance.”

Until recently, Mr. Romano was vice president of the Tulsa maintenance base and David L. Campbell was vice president of Alliance and Kansas City. But last June, Mr. Campbell was named senior vice president of technical operations for American Eagle Airlines.

And in September, Mr. Romano was named senior vice president of maintenance & engineering, while his boss, senior vice president of technical operations Robert Reding, was promoted to executive vice president of operations.

So the music has stopped and everyone has a chair now.

Mr. Cleveland's background, says American includes this: "He is a former Blue Angel and the Maintenance Officer for the Navy Fighter Weapons School, “Top Gun."

I want to ride in the Boeing 777s when he takes them up for test runs.

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American pilot's take on union proposal

6:00 AM Wed, Dec 12, 2007 |
Terry Maxon   E-mail   News tips
Carmen%27s%20house.JPG
Capt. Villani’s house, or why the lights dimmed all over Northern Virginia

Carmen Villani, a Washington, D.C.-based pilot for American Airlines, sends us a photo of his decorated house and his thoughts on recent doings at American and the Allied Pilots Association. Mr. Villani, a frequent commentator here, spent his vacation putting up Christmas decorations, but his mind remained busy.

Here are his ruminations:

Well vacation is over and Christmas lights [more added this year] are now up, so it is time to engage once again in the discussion on this blog. After reading yet another proposal by APA union officials, it is becoming evermore evident that they have been sending all their proposals to the wrong address. Rather than to this blog and across the negotiating table, they ought to be addressing it to the North Pole so that Santa Clause can read this inconsistent wish list. To explain, let’s stay with the Christmas theme. Rather than the Twelve Days of Christmas, let’s call it the 12 Inconsistencies of APA.
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JetBlue shows off its connected airplane

5:22 PM Tue, Dec 11, 2007 |
Terry Maxon   E-mail   News tips

JetBlue Airways is making a big deal out of its test airplane that allows customers to check email and instant-message in the air, so we'll make a big deal out of it as well.

"BetaBlue," its Airbus A320 with the communications capability, was flying around Tuesday.

JetBlue CEO Dave Barger bragged:

JetBlue continues to innovate when it comes to the customer experience, from being the first airline to offer every customer their own television with 36 channels of free entertainment, to today's introduction of free in-flight mail and messaging services.

We are thrilled to be the first to offer in-flight connectivity to today's domestic flier, keeping our customers connected to work and loved ones in the air by providing unique, simple and FREE Wi-Fi services from Yahoo! and BlackBerry. We look forward to continued enhancements of the JetBlue Experience as LiveTV's inventive products rapidly evolve.

I checked email from my seat and transmitted stories on a Southwest Airlines flight over central Texas in January 1994. But those phones have since been pulled out of Southwest's aircraft, so I guess he means the first to offer in-flight connectivity lately.

JetBlue%20Blackberry%20Dec.%2011%2C%202007.jpg
JetBlue airplane with email and Wi-Fi capability (SOURCE: JetBlue)
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Boeing says 787 Dreamliner won't be any later

11:28 AM Tue, Dec 11, 2007 |
Terry Maxon   E-mail   News tips

Boeing Co. said its new wide-body, the Boeing 787 Dreamliner, will not be any later than the revised schedule outlined earlier this fall. But it won't be any earlier, either.

Scott%20E.%20Carson%2C%20Boeing.jpg
Scott E. Carson
In a conference call with analysts and news media, Scott Carson, president and CEO of Boeing Commercial Airplanes, said:
The plan we announced in October for the 787 is unchanged: To fly the first airplane around the end of the first quarter of 2008 and begin deliveries in the late November or December timeframe and to deliver 109 airplanes in 2009. That is our team's commitment, and we intend to perform to that commitment.

Here's a story on the Boeing comments.

Boeing 787 Dreamliner.jpg
Boeing 787 Dreamliner (SOURCE: Boeing)

Aviation analyst Scott Hamilton of Leeham Co. LLC noted the upbeat points, but faulted the one-hour briefing for being short of specifics:

For example, not one question was asked about how the Boeing team is doing at Vought, where Boeing personnel have essentially taken over operations because of problems there. Neither did [787 program manager Pat] Shanahan offer up any commentary on his own. Additionally, no questions were asked about a report that Boeing may buy out Vought’s Charleston (SC) operation and assume full control. ...

From these respects, the call was disappointing.


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JetBlue and Southwest do well in customer ratings, American ties for last

9:58 AM Tue, Dec 11, 2007 |
Terry Maxon   E-mail   News tips

The October version of Survey America, an industry report on how airlines are doing in various customer service areas, has come out. Southwest Airlines did well; American Airlines did not.

This is of some importance for American's employees because they can earn bonuses under the "annual incentive plan" if they do well in the Survey America findings. There apparently will be no bonuses.

Among the group of 11 carriers, American ranked last in flight attendant helpfulness and availability and 10th in overall on-board services.

It tied for last on timely/accurate information at gates, last on efficiency of boarding and 10th on overall boarding and departure.

On cleanliness, it tied for last on lavatories, was last on aircraft interiors and 10th on condition of aircraft.

While it improved its score six points from October 2006, American finished last on checked baggage delivery.

American's best scores were in efficient check-in process; overall check-in process, helpfulness/courtesy of check-in personnel, baggage check in and line way to check-in, but was still below the overall average in all categories.

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We've got more London Heathrow service

8:57 AM Tue, Dec 11, 2007 |
Terry Maxon   E-mail   News tips

There was some debate on this blog this year about whether London Heathrow was a better airport than London Gatwick.

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But the airlines obviously think it has greater profit potential because that's where they're heading as fast as they can nail down takeoff and landing slots.

The latest entry is Northwest Airlines, which said Monday it will begin flights to Heathrow from Detroit, Minneapolis-St. Paul and Seattle on May 1. It'll keep one flight to London Gatwick from Detroit.

So let's check the lineup. We've got new Heathrow service coming in 2008 on:

* American Airlines from Dallas/Fort Worth and Raleigh-Durham, N.C.;

* Delta Air Lines from New York Kennedy and Atlanta, plus Los Angeles on Air France;

* Continental Airlines from Newark, N.J., and Houston;

* US Airways from Philadelphia;

* Northwest from Detroit, Minneapolis-St. Paul and Seattle;

* United Airlines from Denver (thanks to aamilesslave for reminding me of this one).

This is of course in addition to the service that American and United Airlines already have. American flies to Heathrow from New York Kennedy, Boston, Miami, Los Angeles and Chicago, and United flies to Heathrow from Washington, D.C., San Francisco and Chicago, if I've got those cities right.

The new treaty between the United States and the European Union opens up Heathrow in late March to anyone with slots, plenty of money to buy slots or a friendly alliance partner with slots at Heathrow.

I've seen speculation that a set of slots for one takeoff and landing sold for $40 million, that three such pairs sold for $100 million. Nobody talks about it publicly.

United sold its New York-London route to Delta in 2006. Now, Delta can get those rights for free.

From the other side of the ocean (as aamilesslave points out), British Airways is adding Heathrow flights from D/FW Airport and Houston, and it is increasing frequencies from Seattle, New York Kennedy and Washington to Heathrow as well as between Gatwick and Orlando flights.

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Want to guess where the new airline route is going?

2:54 PM Mon, Dec 10, 2007 |
Terry Maxon   E-mail   News tips

There's a new Web site, TaxiwayEcho, that tries to predict where the next new service from an airport will go.

TaxiwayEcho.gif
For example, the site predicts that the next routes from Dallas/Fort Worth International Airport will go to one of five cities: Akron/Canton, Ohio; Buffalo or White Plains, New York; or Tallahassee or Sarasota/Bradenton, Fla.

Well, it's wrong -- 24 minutes after PR Newswire posted the TaxiwayEcho item, it posted the American Eagle announcement that Eagle would start service April 7 to Grand Junction, Colo.

But it's still fun.

TaxiwayEcho says it is 75 percent accurate in predicting new routes by mainline carriers, 18.2 percent accurate on regional carriers. That beats a lot of aviation consultants' records (if you're an aviation consultant, I wasn't talking about you -- I was talking about the other guys).

There's a free part of the Web site, and a paid portion -- $4.50 a month, $45 a year -- that offers more predictions. Bob Engelhardt, who describes himself as a "lifelong aviation enthusiast," owns the site through his Licious Industries, according to his press release.

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Eagle flies to Colorado

2:14 PM Mon, Dec 10, 2007 |
Terry Maxon   E-mail   News tips

American Eagle will launch service April 7 to Grand Junction, Colo., the regional carrier said Monday. American Eagle will offer two non-stops a day on 50-seat jets.

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Right now, you can’t get there from here, at least not non-stop. It’ll take stops in Denver (United Airlines and Frontier Airlines), Phoenix (US Airways) or Salt Lake City (Delta) to find a connecting flight into the western Colorado city.

"This is a win-win situation for everyone involved," Rep. John T. Salazar, D-Colo., said. "Not only is it a wise business choice for American Eagle, but it has the potential to stimulate economic growth across the Western Slope. More important is the increased access for passengers living in the surrounding rural communities."

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MAXjet -- We're still here

1:19 PM Mon, Dec 10, 2007 |
Terry Maxon   E-mail   News tips

MAXjet Airlines, the carrier that provides business-class only service across the Atlantic, is trying to reassure customers that it's business as usual.

MAXjet logo.bmp
In a press release Monday, MAXjet "confirms that it is operating all flights and has no plans to change its schedule."

Inquiring minds wanted to know because MAXjet had sent out a notice Friday halting trading in its stock ""pending clarification of its financial position". In a Friday press release, it said:

MAXjet has temporarily suspended its share trading on the Alternative Investment Market (AIM) in the UK. This decision has no effect on MAXjet’s normal operations, and the Company and its Management Team assures its customers that it is business as usual. MAXjet continues to make bookings for its daily flights to/from London Stansted and New York, Las Vegas and Los Angeles. There are no changes or cancellations in the flight schedule, and MAXjet will continue to offer its award-winning service.
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I'm back, and so are my bags!

10:20 AM Mon, Dec 10, 2007 |
Suzanne Marta   E-mail   News tips

This blog girl is home. Finally.

We joked that it was the flight that would never end--(it just went on and on and on.......) - to mimic an annoying song that middle schoolers sing.

A few quick observations about my recent international flying experience.

Small international airports rock.

Our check-in line Sunday in Prague was, oh, about a 2 minute wait. It was a nice surprise after years of departing through Gatwick or Charles de Gaulle, where you wait for eons with the masses, blood pressure rising as you cross your fingers that they'll check you in and get you through security before your plane leaves.

Likewise, arrivals in Munich was very smooth.

A message to Joe Lopano at D/FW Airport-- keep on pestering Lufthansa for DFW to MUC service (or any other carrier) -- it's a very easy airport and I've never been through customs and gotten my bags so efficiently.

As for large international airports--- specifically, London Heathrow and Chicago O'Hare -- well, they're not as fun, but they get the job done.

Heathrow looks like hell with all its construction. An airport issue in London kept us parked at the gate for about 90 minutes after some water got near the fuel pump and they had to "find special equipment" to pump it out before fueling us up.

Let's just say, a 90 minute delay when you're already gearing up for an 8 1/2 flight is not fun.

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This and that from other aviation blogs

9:09 AM Mon, Dec 10, 2007 |
Terry Maxon   E-mail   News tips

Holly Hegeman on PlaneBuzz criticizes UAL's decision to distribute $250 million to shareholders with nothing for employees.

I really don't have the words to describe how absolutely horrific I think this news is.

With United Airlines, you have an airline management team that enriched itself after an extended stay in bankruptcy at a level that far exceeded anything else ever seen before in this industry. Essentially the same management team that took the airline into bankruptcy in the first place.

Now that same management team -- the same one that also convinced a tottering bankruptcy judge and the PBGC that it was incapable of paying its pension obligations -- that same management team is going to give away $250 million to its shareholders.

And not a dime to its employees.

The Airline Blog also chides UAL for not giving anything to its customers, although perhaps less harshly than Ms. Hegeman.

While it’s nice that United is in a financial situation that’s stable enough to be able to make these payouts, management ought to keep an eye on the unions, too. They have a valid point – United’s workers did sacrifice quite a bit during the airline’s stay in Chapter 11 bankruptcy. It’s time that employees got a little something back. Even a relatively small sum could be seen as a nice gesture on the part of management and would certainly be money well spent. United has had a history of antagonistic labor-management relations, and taking some money and spending it on employees could help improve things a bit.
MIT aviation researcher William Swelbar, a target of criticism by the Allied Pilots Association, says on Swelblog that he likes the union's proposal to have American Airlines pilots do all flying done on behalf of American.

Mr. Swelbar, also an aviation consultant, says the APA proposal "provides a starting point to begin serious negotiations – something the American Airlines negotiations are sorely lacking."

If APA puts forward a scope proposal that reserves all flying for its member pilots and that makes economic sense, then there would be no need to scale back the current size of the network – all other things being equal.

On the other hand, if APA is not willing to agree to terms – pay rates and work rules – that, when the interdependencies of all contractual issues are understood and at least match what AA pays today for this business, then the company would need to make some decisions about how much to shrink the current network.

He says U.S. airlines need to start all over again in thinking about what makes an airline successful.

"Structured properly, this round of negotiations may just lead to finding the right network architecture to make the US carriers global leaders again. Or not. But doing business circa 1970 is not going to get it done," he writes.

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Monday morning trivia

6:00 AM Mon, Dec 10, 2007 |
Terry Maxon   E-mail   News tips

American Airlines had the Transition Plan in the early 1990s, the Turnaround Plan in 2003, the TWA merger, the post-9/11/2001 shrinkage -- it's hard to know whether American is growing or shrinking.

So here's our question this week: American was its largest in what year? Or, to put it another way, in what year did American fly the most available seat miles?

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AA flight attendants begin campaign for national offices

6:00 AM Sat, Dec 08, 2007 |
Terry Maxon   E-mail   News tips

Members of the Association of Professional Flight Attendants are lining up to run for national office at the union for American Airlines flight attendants.

There are four slates of candidates, including former APFA president John Ward, who was leading the union when the union agreed to major concessions in 2003 to keep American out of bankruptcy court.

In addition to the Ward Ticket, there is also:

* The Baumert Slate in '08, headed by Steve Baumert, a D/FW-based flight attendant who had published an online newsletter, The Baumert Report, that takes a critical look at AMR and American.

* The Reclaiming What's Yours ticket, headed by Laura Glading, a New York-based flight attendant. Among other credentials, Ms. Glading has headed the union's LaGuardia base, chaired its negotiations committee and currently serves on its executive committee.

* The NEWAPFA Slate, headed by Rock Salomon, a Boston-based flight attendant who attacks the validity of the 2003 vote for the concessions.

Tommie Hutto-Blake, the current president, isn't running for re-election.

The union mails ballots to members Dec. 19, to be returned by Jan. 17. There'll be another month of balloting if no one gets a majority.

Below are the four slates:

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Kate Hanni is keeping a holiday eye on airlines

2:42 PM Fri, Dec 07, 2007 |
Terry Maxon   E-mail   News tips

Santa Claus is watching boys and girls to see if they're being good. The airlines are being watched by Kate Hanni, named one of this year’s most influential people by Travel Weekly magazine.

“We advocate putting the integrity, dignity and wellbeing back in air travel," Ms. Hanni said in a press release Friday. "And to do this we are introducing our four-point plan to expose the truth about airline practices and bring justice to the flying public."

Here's what Ms. Hanni says the Coalition for Airline Passengers’ Bill of Rights will be doing over the holidays:

We will be manning a 24/7 toll-free hotline (1-877-FLYERS6) to provide a free service offering hotel, flight status and alternatives, car rental and weather information (among other things) for stranded travelers.

Our website is being upgraded to allow consumers to post their airline service issues along with airline responses where applicable.

Coalition members will positioned in major airports during the holidays to distribute Coalition brochures that contain useful information for passengers experiencing extended delays, bumpings, and other airline related problems.

Anonymous Tip Line for Employees of Airlines: 1-877-887-2678 who are have any concerns for Passenger Safety, Security, Deceptive or unfair management practices, baggage issues, anything they’d like to report. Simply call our hotline with a blocked caller ID and tell us your story!

Ms. Hanni helped found the Coalition for Airline Passengers’ Bill of Rights after she found herself among the thousands of American Airlines passengers stuck on diverted and delayed airplanes for hours upon hours on Dec. 29, 2006.

The web site, http://www.flyersrights.org, offers a number of tips and services. The coalition promises to call the news media if a passenger is kept on a grounded airplane for three hours or more.

After a series of bad travel days since Dec. 29, airlines and the industry have promised they'll do better. We await the next all-day thunderstorm or blizzard to see if that's correct.

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JetBlue to test in-flight e-mail starting next week

12:14 PM Fri, Dec 07, 2007 |
Victor Godinez   E-mail   News tips

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We've got the full skinny over at our Tech Blog, but, in a nutshell, JetBlue will become the first U.S. airline to offer in-flight e-mail and instant messaging with a flight next Tuesday from New York to San Francisco.

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American pilots drop a little bombshell

11:13 AM Fri, Dec 07, 2007 |
Terry Maxon   E-mail   News tips

At the negotiating table Thursday, the union representing American Airlines pilots made a proposal that gets to the heart of more than 20 years of hard feelings between its pilots and American -- and for that matter, for many pilots at big carriers.

The Allied Pilots Association proposal:

All flying performed by or on behalf of the Company or an Affiliate shall be performed by pilots on the American Airlines Seniority List in accordance with the terms and conditions of this agreement.

American Airlines quickly put out a response, in the tsk-tsk style that it uses on its public negotiations website, www.aanegotiations.com:

AA negotiators raised serious concerns about the impact of such a proposal and believe our efforts should be focused on helping American be competitive in all areas of its business.

What that means is that only American Airlines pilots will do its flying, whether it's 37-seat regional jets or 500-seat jumbo jets.

Very reluctantly, the APA back in the 1980s agreed to let American contract with regional carriers to provide the short-haul flights into its hubs. But that has grown over the years to long-distance flights and not just into hubs, and the American union has never liked it, even as it had to back down because all of American's major competitors were benefiting from out-sourced flying.

Complicating this question now is American's Nov. 28 proposal to spin off its separate American Eagle unit that does most commuter feed for American.

The union in the past has proposed that its members do all flying, with the proviso that the commuter pilots would be paid lower rates than those who fly bigger airplanes. But the average American pilot gets benefits and such that also raise the employee costs in addition to the hourly pay rate, so American hasn't shown any interest.

This will get interesting.

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Eagle pilots are wary

9:32 AM Fri, Dec 07, 2007 |
Terry Maxon   E-mail   News tips

We were busy Thursday taking care of the Dallas/Fort Worth International Airport board's meeting and retreat, so we weren't able to give full attention to a press release from the union that represents American Eagle pilots.

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In general, I think the Air Line Pilots Association was expressing the concern that separating American Eagle from parent AMR Corp. could hurt American Eagle. But I was bothered by the first paragraph of the release.

It said American Eagle pilots "have condemned AMR CFO Tom Horton’s public comments that he would consider selling off parts of American Eagle to interested buyers."

I got a clarification Friday morning via email from Brian Sweep, the Eagle master executive council's executive administrator:

To clarify what we have released, nothing publicly has been said by Horton that AMR would sell off part of American Eagle to one company and part to another.

However, the comments about having multiple feed providers certainly would indicate that flying that is currently being performed by American Eagle pilots would be put out to bid and that AMR could have multiple regional airline partners flying routes that Eagle does today.

This certainly has been a very disturbing trend for pilots industry-wide and would most definitely be opposed by the American Eagle pilots. Prior to 1997, AMR would award flying to one of the “Eagles” and take it from another, hiring pilots at one and furloughing at another.

To fix that problem is why the Eagle pilots agreed to a 16-year Collective Bargaining Agreement. The idea that we would have to bid to perform flying we currently do is what is so troubling.

Here's the full Eagle ALPA press release. Associated Press did a story Thursday on the Eagle concerns.

Below, I've reprinted Mr. Horton's Nov. 28 comments about Eagle after the announcement that day that AMR planned to divest American Eagle:

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Cargo airlines and pilots, redux

2:43 PM Wed, Dec 05, 2007 |
Terry Maxon   E-mail   News tips

That item last week about cargo airlines, pilot pay and American Airlines may have hit a nerve. It made me wonder where American Airlines ranks among the world's airlines in cargo-hauling tonnage.

I went to Air Cargo World magazine's September issue, and found that American ranks 20th in the world and fifth among U.S. carriers with 2.84 billion freight ton miles, behind FedEx (15.15 billion), UPS (9.34 billion), Atlas Air/Polar Air (7.80 billion) and Northwest Airlines (3.25 billion). Fourteen of the 19 ahead of American are passenger carriers that also carry freight, if I counted right.

So what does this prove? Nothing. It's just something to consider.

American's pilots want to make the case that their pay should be comparable to FedEx and UPS because those airlines currently pay their pilots a lot more. According to airlinepilotcentral.com, the top rate for captains is $232 an hour at FedEx and $224 at UPS, compared to $202 for American.

The Allied Pilots Association much prefers those rates to the top pay rates at Northwest, $177, or Delta, and United $184. UPS and FedEx haven't gone through a financial restructuring, inside or outside of bankruptcy, while American, Northwest, Delta and United have.

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A Consolation Prize

1:12 PM Wed, Dec 05, 2007 |
Dave Michaels   E-mail   News tips

Sen. Kay Bailey Hutchison, who yesterday bowed out of a battle to become the Senate's third-ranking Republican, has become the ranking member of a Senate subcommittee on aviation.

hutchison
Kay Bailey Hutchison
Ms. Hutchison has Sen. Trent Lott, R-Miss., to thank for the new gig. Mr. Lott announced last week that he would retire from the Senate, probably to pursue a lobbying career.

My colleague, Todd J. Gillman, wrote about Ms. Hutchison's decision to drop her leadership bid because of opposition from some Senate conservatives.

Ms. Hutchison's staff says the move is good news for Texas and its three major airlines -- American, Continental and Southwest. So does the National Business Aviation Association, which opposed Mr. Lott's proposed $25 per-flight user fee.

The NBAA represents owners of corporate jets, who have locked horns with commercial airlines over airspace issues and FAA-system financing. Ms. Hutchison opposes the user fees, her spokesman says.

UPDATE from Terry Maxon: American Airlines said it was "delighted" at Sen. Hutchison's appointment, D/FW Airport congratulated her.

American chairman and CEO Gerard Arpey said:

For many years Senator Hutchison has been recognized as one of the most effective leaders in Congress on the complex technical, economic, and policy issues of aviation and aerospace.

Having previously served as Chairman of the Aviation Subcommittee, there could have been no better choice by the Senate leadership to fill this important position. This is good news for the aviation community in general, and particularly good news for those of us based in Texas.

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Shameless promotions, airline department

9:25 AM Wed, Dec 05, 2007 |
Terry Maxon   E-mail   News tips

Recent announcements of airline promotions:

* Members of American Airlines' Admirals Club and those who buy one-day passes will get free Wi-Fi from provider T-Mobile.

“By extending complimentary Wi-Fi service to our Admirals Club members and one-day pass guests, American Airlines is strengthening the value of the Admirals Club membership by offering a service our members have asked for and appreciate,” said Nancy Knipp, president of American's Admiral Clubs.

As an American spokesman pointed out, you gotta pay if you're not an Admirals Club member or a one-day pass guest. So if you're accompanying one of those people or got in free because of the American Express partnership, Wi-Fi is still going to cost you.

But, he points out, a one-day pass is good at all Admirals Clubs, so you can get free Wi-Fi on both ends of your trip.

* Midwest Airlines has a promotion where customers who buy tickets for travel between Jan. 1 and Feb. 13 can get a free round-trip ticket for a companion later in 2008. The deal is good only for tickets bought during its fare sale that ends Friday.

It's an online sale: use promo code BFF18. Also, 21 days in advance, Friday or Saturday night stay required, two days' minimum stay in Las Vegas, yadda, yadda, yadda.

* Alaska Airlines Vacations is offering free airfare for kids age 11 and under when the family buys its Disneyland Resort vacations. The free travel is good to five Los Angeles area airports and to San Diego.

To see the rules and regulations, check out the press release.

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Boeing to update on 787 Dreamliner project

7:00 AM Wed, Dec 05, 2007 |
Terry Maxon   E-mail   News tips

Boeing Commercial Airplanes president and CEO Scott Carson and Pat Shanahan, vice president and general manager of 787 program, are supposed to update reporters Dec. 11 on the progress on the Dreamliner.

After delaying its initial flights for several months, Boeing in October announced that the first delivery would come in late November or early December 2008 rather than May 2008 as first planned. Most airlines who were supposed to get 2008 deliveries won't get their first airplanes until 2009.


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Higher air fares for Christmas

6:00 AM Wed, Dec 05, 2007 |
Terry Maxon   E-mail   News tips

If you're still waiting for those cheap Christmas air fares, you do believe in Santa Claus.

Travelocity says average holiday airfares are up 10 percent over those in 2006, and said most travelers had booked their flights two and a half months in advance.

Travelocity says December airfares, domestic and international combined are $446, compared to $387 for Thanksgiving. In 2006, it was $405 ($371 for Thanksgiving). In 2005, it was $401 ($354 for Thanksgiving).


The exception seems to be to Mexico and the Caribbean where fares are about flat compared to 2006, the travel company said.

"In contrast to Thanksgiving data, December travelers finally seem to be taking high fares and the weak dollar into account when they plan their vacations," Travelocity says.

"Travel to Western Europe is down 4.4 percent and to Canada down almost 9 percent. With share up to Mexico, Central America and Eastern Europe, it does indicate that the unfavorable exchange rates are finally influencing where people are going," it said.

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Hannes Smarason steps down at FL Group

11:14 AM Tue, Dec 04, 2007 |
Terry Maxon   E-mail   News tips

Hannes Smarason, the FL Group CEO who pressured AMR to sell off the AAdvantage frequent-flier program, is out at his Reykjavik, Iceland, investment company.

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FL Group announced that he'll be replaced by Jon Sigurdsson, FL Group’s deputy CEO. It said Mr. Smarason will remain as a FL Group director and as one of the leading shareholders in FL Group.

FL Group, which had controlled nearly 22.7 million shares of AMR stock, sold 20 million shares last Wednesday. Its filings indicated it took a large loss on the sale.

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Horton talks at Calyon conference

11:07 AM Tue, Dec 04, 2007 |
Terry Maxon   E-mail   News tips

AMR and American Airlines CFO Tom Horton spoke Tuesday at the Calyon Securities conference. Among his points:

horton.jpg
Thomas W. Horton
* He noted that in 2003, the year AMR narrowly avoided bankruptcy, American Airlines paid 88 cents a gallon for jet fuel. This year, it'll average spending $2.15 a gallon. The higher price has raised American's expenses $4 billion a year, he said.

“Whoever thought we would look back on the good old days of 2003?”

He said the rising price of oil and jet fuel "truly remains one of the top challenges facing the industry today.”

* The company is pondering whether to spin off its frequent-flier program or its maintenance operations, but isn't anywhere close to make a decision.

On its maintenance, repair and overhaul operations, Mr. Horton said American has "unique assets" that would be hard to duplicate, including several major maintenance bases, plus maintenance hangars at major U.S. airports.

“The U.S. marketplace doesn’t really have a good MRO provider as exists in Europe and other parts of the world today. What all of us in the industry are thinking about is whether there’s an opportunity to play that role. Given the assets we have, we think we may have that ability," Mr. Horton said.

"We have customers today. We have some third-party maintenance revenue. We’ve been modestly successful there. But still today, the vast majority of our maintenance business, our MRO, is from American Airlines," he said.

“We think the jury is still out on whether we’re going to be able to turn that into a successful business down the road. But it’s something we’re paying a lot of attention to.”

* On selling off AAdvantage, Mr. Horton said it's not unthinkable, but would involve a lot of study.

For one thing, the best AAdvantage customer for the airline may not be the best AAdvantage customer for a stand-alone AAdvantage owner. The airline wants the AAdvantage customer who flies the most; an independent owner may get most value from a customer who uses his branded credit card the most.

American would have to know how to continue maintain its close relationship with AAdvantage members, its best customers, if the loyalty program and its 60 million members were spun off, he said.

* Opening up London Heathrow will affect the profitability of those carriers already serving the London airport, but higher taxes, competition from other airports and other factors had already tightened Heathrow profits, he said.

One good side benefit could be that regulators will be less worried about a stronger British Airways-American Airlines alliance if BA and AA face more competition, as they will when a new U.S.-European Union treaty opens up U.S. and European airports to all comers in March.

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Delta warns of Q4 operating loss

11:04 AM Tue, Dec 04, 2007 |
Terry Maxon   E-mail   News tips

Delta Air Lines warned at the Calyon Securities conference Tuesday morning that it likely will have an operating loss or perhaps break even in the fourth quarter.

The blame, of course, goes on the rising costs of jet fuel and crude oil.


Bastian.jpg
Edward Bastian

Delta president and chief operating officer Ed Bastian said Delta expects to pay about $2.60 a gallon for jet fuel in the quarter, up from the $2.36 it expected when it talked to industry analysts Oct. 16.

"So you can see fuel has increased 10% over the course of just the last couple months, given that a considerable amount of our tickets were sold, given that our capacity was already deployed, the company had very little ability to respond to that in a short term manner," Mr. Bastian said.

"As a result of that, our operating margin will suffer for the quarter. We were expecting, at the beginning of the quarter, to generate an operating margin of 3 to 5 percent. We are updating that guidance currently to say that we believe it’s going to be flat to down 2 percent in the fourth quarter," he said.

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Southwest says let's slow down that growth

8:44 AM Tue, Dec 04, 2007 |
Terry Maxon   E-mail   News tips

CEO Gary Kelly said it in a press release and CFO Laura Wright repeated it at a Calyon Securities meeting this morning -- Southwest is reining in its growth even more than it first planned.

Laura%20Wright.jpg
Laura Wright
To review: Southwest had intended to add 34 new airplanes, net, in 2008. In June, it said it would cut that back to 19 net, by deferring five new deliveries and getting rid of 10 airplanes -- mostly 737-300s returned to owners but a few 737-700s as well.

On Tuesday, Southwest said the net new additions will be only five to 10 airplanes in 2008. It'll still show a net increase in capacity, in available seat miles, of four to five percent because it takes time to get the old airplanes out of the fleet.

Ms. Wright said that we'll see changes when Southwest puts out a new schedule for May 2008.

"We do not plan to drop any city pairs or any markets, but we will make adjustments in our schedule that we believe will lead to a more productive and more profitable airline," she said at the Calyon conference. "We’ll also be able to continue our strategic growth objectives that we’ve planned for next year as well."

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Analyst says look for mergers in 2008

6:00 AM Tue, Dec 04, 2007 |
Terry Maxon   E-mail   News tips

JP Morgan Chase airline analyst Jamie Baker looked into his crystal ball and saw mergers -- probably -- next year. In fact, he puts the probability at greater than 60 percent.

"Our view is shaped by the fact that we consider consolidation born of necessity, unlike other sectors of the economy where M&A [mergers and acquisitions] is reserved for the top of the cycle. Hence, our probability is closely correlated to fundamentals, notably fuel," he writes in a report Monday afternoon.

If the price of a barrel of oil passes $100 and demand weakens, he said, he'd probably be even more certain that mergers will happen.

"The opposite is also true, though we'd gladly settle for the $70 oil + strong demand + no consolidation outcome on which most business plans were once crafted," he said.

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So, do we blame Southwest for the BCS mess?

3:18 PM Mon, Dec 03, 2007 |
Terry Maxon   E-mail   News tips

Southwest Airlines sent out a press release Monday afternoon announcing that it is the official airline of the Bowl Championship Series.

"Southwest Airlines shares our customers' passion for college football," said Andy Allmann, Southwest's director of promotions and sports marketing. "College football fans can cheer for their favorite teams while watching commercials from their favorite airline."

Well, anyway...

Those who so desire can see Southwest ads during the Rose Bowl and Allstate Sugar Bowl on Jan. 1, the Tostitos Fiesta Bowl on Jan. 2 and the FedEx Orange Bowl on Jan. 3, and Southwest is sponsoring the Orange Bowl's halftime show with ZZ Top.

Then there's the Allstate BCS Championship Game on Jan. 7, and Southwest says it "will also have a presence" there.

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Airline update from the federal courthouses

2:51 PM Mon, Dec 03, 2007 |
Terry Maxon   E-mail   News tips

Two updates on two airline cases in U.S. District Court:

1. Love Terminal Partners LP and Virginia Aerospace LLC filed notice Nov. 21 in the Northern District of Texas that they intend to appeal an Oct. 31 decision that went against them. The next stop in the U.S. Fifth Circuit Court of Appeals.

The two plaintiffs control the old Legend Airlines terminal on the northern boundary of Love Field, and sued the cities of Dallas and Fort Worth, Southwest Airlines and the Dallas/Fort Worth International Airport board.

The defendants had agreed in a 2006 compromise to limit Love Field to no more than 20 gates, an agreement that would require the demolition of the Legend terminal. The plaintiffs sued on antitrust grounds; U.S. District Judge Sidney Fitzwater ruled that Congress put its blessing on the agreement.

2. Mesa Air Group has put up a $90 million bond as it appeals a decision that went in favor of plaintiff Hawaiian Airlines in federal bankruptcy court in Honolulu.

The dispute centers on information that Hawaiian Airlines shared with a number of potential investors or partners, including Mesa. Mesa declined to invest in Hawaiian, then started its own interisland airline, Go!

Hawaiian filed a lawsuit that accused Mesa of using that proprietary data to compete against Hawaiian. On Oct. 30, U.S. Bankruptcy Judge Robert Faris ruled that Mesa's then chief financial officer had destroyed evidence, and ordered the airline to pay Hawaiian $80 million.

Mesa filed a notice of appeal Nov. 9. The $90 million covers the original judgment, attorneys' fees, interest and such.

Mesa's appeal has been transferred to U.S. District Court in Honolulu.

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Avoid the regional carriers if you don't want to get bumped

1:45 PM Mon, Dec 03, 2007 |
Terry Maxon   E-mail   News tips

The July-September data on passengers bumped from airline flights shows that the four worst airlines are regionals: Comair, SkyWest, Atlantic Southeast and Mesa, from the bottom.

Those numbers include both voluntary bumps (where passengers are sufficiently enticed to get off an overbooked airplane) and involuntary bumps. But that's pretty much the bottom group when you break it down by voluntary lists and involuntary lists.

Below, I've put a chart of the rate of bumps per 10,000 passengers, by voluntary bumps, involuntary bumps and combined bumps.

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Aloha -- we're not complaining!

1:23 PM Mon, Dec 03, 2007 |
Terry Maxon   E-mail   News tips

Aloha Airlines received the fewest complaints among U.S. carriers in October. None. Can't beat that.

Right behind it was Southwest Airlines in fewest. American ranked 13th, right behind American Eagle with 12th. Worst was US Airways, Delta Air Lines and United Airlines, from the bottom up.

Here's the complete list, in rate of passenger complaints per 100,000 passengers:

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Which airline lost your bag in October?

11:20 AM Mon, Dec 03, 2007 |
Terry Maxon   E-mail   News tips

If you flew on JetBlue Airways in October, your bag probably made the flight. If you flew on American Eagle, the simultaneous arrival of you and your bag was less likely.

The latest report from the Bureau of Transportation Statistics said that JetBlue received 3.26 reports of mishandled baggage per 1,000 passengers that month, best of the 20 largest carriers. American Eagle, the worst, had 9.57 reports per 1,000.

Southwest Airlines ranked ninth, followed by American Airlines at 10th.

The complete list is below, ranked by number of reports of mishandled bags per 1,000 passengers:

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On-time report for October

10:36 AM Mon, Dec 03, 2007 |
Terry Maxon   E-mail   News tips

U.S. carriers reported that 78.2 percent of their flights arrived on time in October, the U.S. Bureau of Transportation Statistics says.

That's better than October 2006, in which 72.9 percent of flights arrived within 15 minutes of scheduled arrival. But it's worst than September 2007 when 81.7 percent of flights arrived on time.

With 94.6 percent of its flights on time, Hawaiian Airlines did best among the 20 domestic carriers who report their statistics to BTS. Among major carriers, Southwest Airlines topped the list with 82.2 percent on time and fourth among all carriers.

American Airlines ranked 14th out of 20, sixth out of the top 10, with 76.1 percent.

Worst of all was Atlantic Southeast Airlines with a 63.6 on-time record. Among major carriers, the bottom dweller was Alaska Airlines, 19th overall with 70.1 percent.


For a complete chart, check out below:

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AMR and FL Group math

7:00 AM Sat, Dec 01, 2007 |
Terry Maxon   E-mail   News tips

On Friday, FL Group, the Icelandic investment firm, reported it sold 20 million shares of AMR stock, leaving it with 2,658,000 shares. It's gone from owning 9.1 percent of AMR's shares to 1.1 percent.

FL%20Group.gif
After its announcement, FL Group also filed disclosures with the Securities and Exchange Commission. Here's how it looks to me.

FL Group paid $704,983,680 to buy 20,458,000 shares, an average price of $34.46. It also paid $50,930,000, as part of a swap transaction, to control another 2,200,000, for an average price of $23.15.

On Wednesday, Nov. 28, FL Group made three sales:

1,000,000 shares for $22.12, or $22,117,800;
9,200,000 shares for $20.90, $192,280,000; and
9,800,000 shares for $20.90, $204,820,000.

In all, the sales total $419,217,800 at an average price of $20.96.

It still owns 2,658,000 shares, valued at $21.18 a share at Friday's close, or $56,296,440.

So if I did the math right, FL Group paid $755,913,680 to control 22,658,000 shares. It sold 20,000,000 shares for $419,217,800 and still owns $56,296,440 in shares. It would appear that in dollars, FL Group is down about $280 million on AMR stock.

But my math may not be right, or there's something about international exchange rates or some other factor I'm not picking up.

Like a reader suggested on an earlier item about American Eagle, the way to become a millionaire on airline stock is to start out as a billionaire.

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Update from the American Airlines front line

5:18 PM Fri, Nov 30, 2007 |
Terry Maxon   E-mail   News tips

Sure enough, there were a bunch of pilots picketing at the south end of Terminal C Friday mid-day, a good-looking group. I talked to a couple of designated speakers, who focused more on the way they feel American is being mismanaged and that cost-cutting could compromise safety without pilot vigilance.

Higher salaries and a better contract didn't really come up.

For those interested, I've got two extras: the comments from Mickey Mellerski, chairman of the Allied Pilots Association's DFW base, to American chairman and CEO Gerard Arpey at Friday's president's conference at DFW; and the statement from Jeff Brundage, American's senior vice president of human resources, about Friday's informational picketing.

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American pilots to go around in circles

10:22 AM Fri, Nov 30, 2007 |
Terry Maxon   E-mail   News tips

If you want to meet some friendly folks at midday Friday, go out to Terminal C at Dallas/Fort Worth International Airport.

aaapa.jpg
Members of the Allied Pilots Association are doing informational picketing in advance of American Airlines chief Gerard Arpey's president's conference at the Hyatt next to Terminal C at 2 p.m.

The pilots' union is in negotiations for a new contract with American Airlines, and we can expect these periodic demonstrations while talks continue.

The union is stressing the fact that American's executives were the highest paid in the industry in 2006, per parent AMR's SEC disclosures, while the pilots are operating under reduced pay and benefits.

The company, of course, points out that American's pilots are among the highest paid in the U.S. airline industry.

If we see any particularly good picket signs, we'll pass it on.


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Iceland group cools on AMR

9:54 AM Fri, Nov 30, 2007 |
Terry Maxon   E-mail   News tips

It cajoled, it threatened, it begged. But FL Group couldn't get the price of AMR stock up.

On Friday, the investment firm based in Reykjavik, Iceland, said it had sold off most of its 9.1 percent ownership of the parent of American Airlines. FL Group sold 20 million shares, now owns 1.1 percent of the company. By my calculations, that means FL Group still holds about 2,750,000 shares, worth about $58 million as of mid-morning Friday.

Here's our story on it. And here's the company's press release.

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Little airlines do better in customer ratings

5:18 PM Thu, Nov 29, 2007 |
Terry Maxon   E-mail   News tips

The Market Metrix Hospitality Index for the third quarter is in, and it puts little Sun Country Airlines at the top in airline customer satisfaction.

In fact, the list is headed by smaller airlines. Only three major carriers, JetBlue Airways, Southwest Airlines and AirTran Airways, scored above the industry average, and the bottom is occupied by four big U.S. carriers.

We’ve put the whole list down below.

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Greyhound ex-CEO is headed to Delta

3:04 PM Thu, Nov 29, 2007 |
Terry Maxon   E-mail   News tips

The former president and chief executive officer of Greyhound Lines is headed to Atlanta to take a top job at Delta Air Lines.

Delta on Thursday named Stephen Gorman, 52, as executive vice president of operations, effective Saturday. That gives him oversight over “flight operations, technical operations, operations control center, safety, security, airport customer service and Delta global services,” the airline says.

Mr. Gorman ran Greyhound from 2003 until Oct. 1, 2007, when he left the Dallas-based bus company as a new owner was taking over.

Before that, he was president of Krispy Kreme’s North American unit from August 2001 to June 2003. He worked at Northwest Airlines from 1996 to 2001, including as executive vice president of flight operations and technical operations. Prior to Northwest, he worked at Dallas-based Aviall.

Since January 2003, Mr. Gorman also has served as chairman of Pinnacle Airlines, a Memphis, Tenn.-based regional carrier.

`We are incredibly pleased Steve is joining the Delta leadership team,” Delta CEO Richard Anderson said. “His experience, knowledge of the airline industry and ability to deliver superior results make him an ideal leader to build on the extraordinary operational performance Delta people deliver every day.”

It so happens that Mr. Anderson worked at Northwest during Mr. Gorman's time there, including a stint as senior vice president of technical operations and airport affairs.

UPDATE: Pinnacle announced Thursday afternoon that Mr. Gorman has stepped down as chairman.

"Steve Gorman's knowledge, experience and integrity made him a guiding force in the success and industry-leading growth Pinnacle is experiencing," Pinnacle president and CEO Philip H. Trenary said. "We are grateful for his leadership and wish him the best in his new endeavor."

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IATA warns of looming pilot shortage

10:58 AM Thu, Nov 29, 2007 |
Terry Maxon   E-mail   News tips

With more than 2,000 American Airlines pilots still on furlough, it's hard to imagine that the industry might be facing a shortage of pilots.

But as we wrote recently, the demand for pilots may outstrip the supply in coming years. Now, we have the International Air Transport Association warning of a "severe pilot shortage."

IATA estimated Thursday that the industry will need 17,000 new pilots each year.

“It’s time to ring the warning bell,” said Giovanni Bisignani, IATA Director General and CEO in an IATA press release. "We must re-think pilot training and qualification to further improve safety and increase training capacity."

IATA is calling on governments and the industry to come up new training and qualifications practices.

"Pilot training has not changed in 60 years -- we are still ticking boxes with an emphasis on flight hours,” he was quoted as telling the Federal Aviation Administration's International Safety Forum.

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Low-fare carriers are worried about JFK restrictions

10:46 AM Thu, Nov 29, 2007 |
Terry Maxon   E-mail   News tips

The U.S. Department of Transportation has told the airlines that use Kennedy International in New York to work out some voluntary flight restrictions so that the volume won’t continue overwhelming the airport.

On Thursday, a group of low-fare airlines issued a release worrying aloud that they’ll be the ones shut out by the restrictions. So let us entertain you with a string of worried quotes.

“If the U.S. had been relying on the big airlines’ trade associations to allocate scarce capacity, there wouldn’t be an AirTran, JetBlue, Spirit, Frontier or Virgin America, and consumers would not see our product innovations and lower fares,” said Fred Reid, CEO of Virgin America.

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American Eagle divestiture, day 2

10:27 AM Thu, Nov 29, 2007 |
Terry Maxon   E-mail   News tips

Thursday morning, the market enthusiasm for AMR's divestiture of American Eagle seems to have cooled. As of mid-morning, AMR shares are down over 5 percent, nearly wiping out the gain from Wednesday.

Jamie Baker, airline analyst at JP Morgan, thinks the transaction will wind up being a spin-off to shareholders rather than a sale, simply because there aren't many buyers out there.

He cites the droopy prices for two other regional airline IPOs, ExpressJet and Pinnacle; SkyWest's focus on absorbing Atlantic Southeast Airlines; and an inability of Mesa or ExpressJet to get financing for a purchase.

"For these reasons, we believe a spin to AMR shareholders is somewhat more likely than a sale to a third party. If we are mistaken, we are hard-pressed to envision sale proceeds any higher than $800 million, unless loaded with uniquely low debt," Mr. Baker says in a research note Thursday.

He also suggests that the sale could improve relations with American's pilots, who have fought a battle lasting over two decades to limit the amount of flying that American could out-source to the American Eagle partners.

"Labor Olive Branch – Mainline pilots have never been a fan of Eagle, in our view, and management-pilot relations appear headed for new lows. Sale unlikely to further strain this relationship, and may even help at the margin," he writes.

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American Eagle's ground workers have their say

6:30 PM Wed, Nov 28, 2007 |
Terry Maxon   E-mail   News tips

The Transport Workers Union put out its own statement on the proposed divestiture of American Eagle by parent AMR Corp. Unlike the pilots' union, TWU did not claim to be "largely responsible for the continued success of this airline."

Here's the statement from John Conley, director of TWU's air transport division:

We have been in touch with our General Counsel in New York for an opinion and clarification of the labor protective provisions that may be triggered by such an event. I want our members to know that we fully anticipate being involved in talks with any prospective buyers. Our intentions are to continue to negotiate with the best interest of our members, securing their jobs and benefits.

At present, there is little definitive information to share on the planned divestiture of American Eagle. Today, I notified the American Eagle Local Presidents; additionally the American Airline Local Presidents were noticed via conference call. Any additional comments at this time would be speculative in nature and likely produce further uncertainty. However, as more information becomes available we intend to keep our members updated.

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What American Eagle's pilots think of the divestiture

2:57 PM Wed, Nov 28, 2007 |
Terry Maxon   E-mail   News tips

I've received this statement from the Air Line Pilots Association unit that represents American Eagle pilots. Here's what Herb Mark, chairman of the ALPA unit had to say:

This afternoon, American Eagle management and AMR Holdings have announced their intention to sell American Eagle, the nation’s largest regional airline. At this time we are awaiting a meeting between ALPA and management at which time they can explain the business rationale for this decision. We fully expect management to keep us informed every step of the way and welcome our participation. This will ensure that any transaction results in a viable airline that honors the commitment of union pilots.

Any new ownership would be subject to our existing collective bargaining agreement, which contains protections for our pilots in the event of a sale or merger.

Regardless of who owns American Eagle, nothing is more important to ALPA than resolving the issues that have created strained labor relations between the pilots and management. For several years pilots have been forced to fly more hours in a day because of understaffing. The staffing shortage has led to exhausting flight schedules, causing our pilots to sacrifice needed rest in order to meet the company’s bottom line.

ALPA wants our management, potential buyers, and the flying public to know that the American Eagle pilots are largely responsible for the continued success of this airline. We fully expect that our sacrifices will be respected and rewarded as we become a partner in whatever lies ahead.

We welcome this kind of cultural change. We will keep a close eye on the developments concerning the sale of American Eagle, and will carefully evaluate the details as they become available.

ALPA and American Eagle are operating under a 1997 contract that goes through Oct. 31, 2013. The deal allowed limited changes in 2000, 2004, 2008 and 2012.

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AMR wants to spin off or sell American Eagle

2:08 PM Wed, Nov 28, 2007 |
Terry Maxon   E-mail   News tips

American Eagle, the regional carrier that feeds passengers to American Airlines, may soon be independent of parent AMR Corp.

AMR announced this afternoon that it wants to divest American Eagle -- either by spinning it off to current AMR shareholders, sell it to a third party or otherwise achieve separation.

Here's the press release. Here's our early story.

Is this a good idea? This is one of those moves that will take years to play out and determine the winners and losers.

And I've gotten one comment so far from a reader:

This is a good step. Now if someone would buy AA and change it into a user-friendly airline, everything would be better. First, they need to fire all the existing pilots and flight attendants, most of which are eligible for Medicare anyway.

Ouch.

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Let's argue about cargo and American Airlines

6:00 AM Tue, Nov 27, 2007 |
Terry Maxon   E-mail   News tips

While I was out (but lurking) last week, I saw that a dispute arose about whether American Airlines should be compared to the all-cargo airlines like FedEx and UPS.

The answer is yes, if you're a pilot who wants to be paid like FedEx and UPS pilots. I'd say the answer is no, if you consider how little of American's revenues come from cargo.

Here's the breakdown in Q3 2007 for AMR, in millions of dollars:

SourceRevenues% of total
Passenger revenue$5,398 90.8%
Other revenues $352 5.9%
Cargo $196 3.3%
Total $5,946 100.0%

By comparison, FedEx reported revenues of $9.2 billion for the three months ended Aug. 31, with FedEx Express reporting $5.9 billion in revenues. UPS reported revenues of $12.2 billion, but I can't say how much is attributable to the air portion.

The percentage of American's revenues coming from cargo is about the same, give or take, as major competitors Delta Air Lines, Continental Airlines and United Airlines. Northwest, with its strong Asian operations, leads the pack with 6.3 percent of its operating revenues coming from cargo.

Airline% of revenues from cargo
Airtran0.2%
Alaska2.7%
American3.3%
Continental2.9%
Delta2.3%
Northwest6.3%
Southwest1.2%
United3.6%
US Airways1.1%

Note: 6.9 percent of JetBlue's revenues is classified as "other," with no break-out for freight, cargo, mail, etc. The other 93.1 percent is passenger revenue.

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American's Cush heads west to Virgin America

1:09 PM Mon, Nov 26, 2007 |
Terry Maxon   E-mail   News tips
Cush.jpg
C. David Cush, American Airlines' senior vice president for global sales, will become CEO of Virgin America.

And who got to make the announcement? Why, Donald J. Carty, Mr. Cush's former boss at American. David obviously made an impression on Mr. Carty, who is both chairman of Virgin America's board of directors and chief financial officer at Dell.

Mr. Cush replaces Fred Reid, a fine airline executive who unfortunately for Mr. Reid and Virgin America was seen as too tightly connected with the Virgin Group, the British investors behind the new airline. Although foreign investors don't own more of Virgin America than U.S. law allows, DOT thought Mr. Reid would be too beholden to the foreign investors.


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Coach class = miserable experience

12:30 PM Mon, Nov 26, 2007 |
Terry Maxon   E-mail   News tips

Reporter Michelle Higgins had a story Sunday in the New York Times talking about what a miserable experience it is to fly in the coach section of airlines.

Ms. Higgins cites the lack of legroom, no hot meals, lack of amenities and other factors that "has created a generation of fliers who now view getting on a plane as roughly akin to entering the ninth circle of hell."

She adds: "The fact is that airlines, flying so close to full capacity today, have realized that they really don’t have to cater to economy passengers — most of whom are booking on price alone, and who increasingly have no real airline loyalty — because the cost of doing so would never be worth it in pure bottom-line terms."

I always travel in coach, and traveling on an airplane is never a pleasant experience for me. Getting somewhere can be fun; going there usually isn't. Does anyone like flying in coach?

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How was your holiday travel?

11:27 AM Sun, Nov 25, 2007 |
Terry Maxon   E-mail   News tips

Suzanne Marta and I were both bedeviled by broken airplanes. And how was your travel over the Thanksgiving period?

Suzanne, as you may have seen earlier, arrived in Phoenix more than four hours late on Thursday. Her American Airlines flight, on a Boeing 757, had mechanical problems.

My daughter and I were traveling to New Orleans on Friday, Nov. 16, with a scheduled arrival time of 5:45 p.m. on American. The first MD-80 broke, and we had to give off the airplane and wait for a second MD-80. After it arrived and we filed onto that airplane, it was found to have its own problems.

We would up taking off about three hours late and arrived in New Orleans at 8:53 p.m. -- wiping out the evening event we were supposed to attend.

The flight back Sunday evening on Southwest Airlines was uneventful, though. So one out of two -- that's been about my average for this year's travel.

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Tales of mileage runs

6:00 AM Fri, Nov 23, 2007 |
Suzanne Marta   E-mail   News tips

I got this note from my friend Milind in Plano who takes his travel very seriously.

I had been chatting with him about what he was doing for Thanksgiving and he said: Going to Frankfurt.

Before you get jealous, I should clarify that he'll only be there for 7 hours.

"Just long enough for me to get into town and get my Starbucks," he replied.

Milind is going on a mileage run. And Frankfurt is just where he's heading this weekend. He has another trip coming up next month.

Here's his take on why to subject himself to so many hours on a plane.

(I should note, he JUST got back from Australia last weekend, where he used reward tickets to fly Business Class.)

From Milind:

Isn't it just the "American" ideal - "....Life, Liberty, and the pursuit of frequent-flier miles....."

It's that time of the year, where one reflects upon the accomplishments (mileage balances) for the year
and examines what is truly important - the attainment of "status". Well, in looking back upon a down
year for work travel-wise, it appears that another mileage-run is required to top up the old account. Now
for the essentials:

Backpack - check
One change of clothes (gotta have clean socks incase of delays) - check
Books/Crosswords - check
Laptop - check

So with that in mind, here is what I was able to arrange (for ~$440):

Sat, Dec. 15:
DFW - MCO Dep: 6:15am, Arr:9:30am
MCO - ORD Dep: 11:30am, Arr:1:15pm
ORD - MAN Dep: 5.35pm, Arr:7.15am
Sun, Dec. 16:
MAN - LGW Dep: 10:00am, Arr:11:00am
LGW - DFW Dep: 2:00pm, Arr:6:20pm

What does all this get me? At least 10,507 miles in 36 hours. At year end, this will result in me having
50,264 miles. Success!!!!!!! Well, at least for another year :-)

Now, why do I do this? Two real reasons - status and miles. In regards to status, it lets me jump to the
top of stand-by lists, book premium seats (exit row), and it helps out in cases of irregular ops. In terms
of miles, well I look at it this way. Gaining 100K miles in year, by either spending ~$2000 out of my pocket,
or much less when travel is required for work, allows me to use them on say a reward ticket that can cost
upwards of $8000. So, invest $2000 for $8000 worth of travel. Is it a good investment? Not sure, but to each
his own I guess......

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FareCompare clarifies recent US Airways increase

3:55 PM Wed, Nov 21, 2007 |
Suzanne Marta   E-mail   News tips

Rick Seaney of Dallas-based FareCompare.com issued a clarification to his post last night about a fare increase by US Airways.

Mr. Seaney said the airline filed a $4.65 “per ticket” increase ( which is $5 with the 7.5% U.S. Sales Tax).

He went on to explain that the increase was filed as a "surcharge" rather than an increase to the base fare.

Either way, he said, you're paying $5 more each way.

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Carty sighting at D/FW Airport

10:18 AM Wed, Nov 21, 2007 |
Suzanne Marta   E-mail   News tips

In perhaps something of a busman's holiday-- former American Airlines executive Don Carty was heading out of D/FW's Terminal A this morning, en route to see his in-laws in St. Louis.

He zipped through security and ran into the tail end of a press conference.

"The security people have been great and I had Mr. Fegan to greet me," Mr. Carty said.

Mr. Carty seemed in a festive mood. He's been keeping busy in his roles as chairman for Virgin America and also as vice-chair of Dell.

He's been splitting his time between Dallas and Austin, that is, when he isn't traveling.

Mr. Carty said he's been having fun with Virgin.

So when will the stylish start-up come to North Texas??

"Time will tell," he said. "It's on the list, but it's a long list."

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Thanksgiving dispatch from D/FW Airport

9:52 AM Wed, Nov 21, 2007 |
Suzanne Marta   E-mail   News tips

I'm here at D/FW Airport this morning for the annual Thanksgiving rush.

So far, it doesn't seem like much of a rush.

By 8:30 the signs driving in to the airports showed that Remote lots were full, but there were still spots available at the Express lots.

The airport plans to give coupons to folks to park in Terminal lots for the same price if Express lots fill up.

Airport officials expect 2.2 million people to travel through D/FW between Nov. 15 and Nov. 27.

That's about flat with last year, airport CEO Jeff Fegan told us.

He said that works out to about 180,000 to 200,000 passengers a day. But before you get too worked up about that, he clarified that most of those folks are connecting passengers.

About 70,000 passengers will be originating passengers today, up from about 50,000 on a typical day.

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One good tip from American Airlines

8:32 AM Wed, Nov 21, 2007 |
Suzanne Marta   E-mail   News tips

Here's a tip from Tim Smith at American Airlines.

Plan to get to the airport early when you're heading out to your Thanksgiving destination and also when you're returning.

Tim tells me that many people think only about the getaway day, and forget there will often be heavier crowds when they return home.

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Thanksgiving travel expected to be busy today

6:00 AM Wed, Nov 21, 2007 |
Suzanne Marta   E-mail   News tips

Heading out of town today?

Prepare to have some company.

Today is the busiest getaway day for the Thanksgiving holiday week.

D/FW Airport officials are planning to reveal their holiday forecast figures later this morning and will have volunteers on hand to help befuddled travelers and some holiday entertainment.

Let us know if you see anything going on that seems out of character for the busy holiday, and we'll post more today as we see how things transpire.

Here are a few tips we mentioned earlier in case you need some last minute suggestions.

IF YOU'RE FLYING

•Check-in online and print your boarding passes at home.
•Check your flight status and gate information before you leave for the airport.

•Double-check baggage cut-off times. Many airlines require earlier check-in for bags at bigger airports. At D/FW Airport, American Airlines requires bags to be checked-in at least 40 minutes before departure.

•Know where to park before you leave home. Many of the cheaper lots fill early, so it pays to call ahead. For D/FW Airport lots, call 972-574-PARK. You can make reservations at The Parking Spot and Park, Ride, Fly.

•Allow for extra time getting to the airport, in case there's traffic or you get delayed waiting for a parking shuttle.

•Use kiosk or curbside check-in to avoid waiting at the ticket counter.

•Be prepared for security checkpoints. Lines are usually longer this time of year, so plan to exercise patience.

•Bring something to eat. Most airlines don't serve meals in coach class and you never know when your flight might be delayed.

•Don't bring a drink. The restrictions on liquids nix bringing your own bottled water. However, thrifty travelers may bring empty water bottles and fill them up once they've gone through screening.


Airport security checkpoints
The Transportation Security Administration plans to have extra staff to handle the holiday crowds, which typically include lots of folks who don't travel often.
Here's what Andrea McCauley, the TSA's local spokeswoman, recommends for making the screening process go as quickly as possible.

•Take out your picture ID and boarding pass before you get to the security line so you don't have to rifle through your things.

•Have all liquid and gel items in a 1-quart zip-top bag. Many airports, including D/FW plan to have some extras on hand, but stash a few extra in your carry-on in case you forget or one breaks before your return home. Go to www.tsa.gov for details on what you can bring through security.

•Dress the part. You'll have to remove your shoes, jackets, bulky sweaters and anything that might set off the magnetometer, such as a belt or coins in your pocket.

•Pack neatly. It helps the screeners see items more clearly.

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A turkey of a fare increase?

9:39 PM Tue, Nov 20, 2007 |
Suzanne Marta   E-mail   News tips

Rick Seaney at Dallas-based FareCompare.com has posted an alert that US Airways has initiated a systemwide airfare increase of $10 per round trip as of about 8 p.m. EST.

"US Airways has rarely been the initiator of airfare increases and has tended to follow other legacy airlines in a very controlled and cautious fashion especially since its merger with America West – until this evening – where this particular airfare hike is one of the broadest I have seen from US Airways in over a year," Mr. Seaney wrote in his message.


Mr. Seaney added that although this time of year tends to be sluggish when it comes to pricing, he expects some matching to follow.

"Consumers that have procrastinated on purchasing their holiday airline tickets would be well advised to do so before this increase is completely matched by several airlines in the next day or so," he said.

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Travelocity: Thanksgiving travel blogging from D/FW

10:31 AM Tue, Nov 20, 2007 |
Suzanne Marta   E-mail   News tips

Travelocity's Joel Frey is among a handful of employees the online travel agency has out at various airports doing live blogging for the annual "Turkey Task Force."

Here's what things look like at D/FW Airport so far today:

As of about 6 a.m. when Joel arrived...."waits at AA check-in where minimal; security checkpoints at C8 and C21 had a wait of about 10-15 minutes."

He then went to Terminal D.

" I was there for about 90 minutes and it was almost eerily quiet there. No significant waits at check-in or security," Joel said.

Joel also wrote that he only noticed two canceled flights on the board all morning long. An early a.m. AA flight to Atlanta and a U.S. Airways to Phoenix.

He's going to be out at D/FW from 6 a.m. to 6 p.m. Tuesday and Wednesday if you want to read his reports.

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Some more views on American Airlines and bankruptcy

6:00 AM Tue, Nov 20, 2007 |
Terry Maxon   E-mail   News tips

Let me offer up these comments from reader Joe Kreimborg, prompted by our Sunday story about American and bankruptcy:

Dear Terry,

Considering its front page hype and presentation I thought the "what if" story was a little lacking in depth and insight. I have a few "what ifs" to add.

What if AMR had not bought TWA as a knee jerk reaction to the rumor of a United/USAir deal. Do you remember that couple of months? AMR went from very good shape financially to 20 billion in debt. TWA added nothing to AMR.

What if AMR really was not that near bankrupcy but used the environment as a tool just to gain concessions. There is always some reason to justify concessions from labor and if it works then management can take credit for improving the bottom line. No one really knows.

What if after the employee groups (note that American Eagle made no concessions) consented to such large givebacks there was a significant means for them to share the reward. Each employee did receive stock options equal to less than 10 percent of one year's giveback. A pilot who gave back $45K to $50K per year received 900 or so stock options valued at $5 each. A baggage handler may have received 300 to 400 options. If there were more options or if there were clauses to allow benefit from AMR's success, the employee group wouldn't feel so betrayed. The failure to expect a recovery and to consider how to handle it certainly shows lack of insight by management and poor negotiating by the unions.

What if AMR had not ventured into such a strategy of American Eagle and regional jets. It seems to me that Bob Crandall would do anything to gain leverage over or bypass the labor unions. He did so by creating Eagle and the low payscales. Not only does Eagle lose money in its operations, it has allowed Southwest to grow much faster than it would have otherwise. The majors have lost market share in smaller markets because any passenger with his wits would choose a 737 with a jetbridge to walking on the ramp or getting on a bus to squeeze into an RJ. For example, before the RJ, American flew 10,000 passenger per month from Little Rock to DFW. Shortly after the RJ, that number shrunk to 5,000. (read that in the DMN a few years ago) Marketing will say that those were the "good passengers" who made connections. Fine, where did the other 5,000 passengers go? They went to the next gate and got on a 737 and got off in Dallas. The story is the same city after city and really airline after airline. Every airline that has bought regional jets has either declared bankrupcy or, like AA, came close to it.

My last "what if" is what if the managers didn't take those huge bonuses. Do you really think they would run off and get hired somewhere else and be able to replace the lost pay. Do the managers at other airlines make as much?

The airline stuff is always good reading and there is probably no more dynamic and changing industry

My best,

Joe Kreimborg

AMR's debt was $19.04 billion on Dec. 31, 2000. The TWA deal closed on April 9, 2001. AMR's debt was $22.20 billion on June 30, 2001. Most of that $3 billion increase was probably attributable to the TWA deal, although the industry's and AMR's fortunes were headed down in the first half of 2001.

And reader Lawren R. Johnston criticizes the story for not stressing Continental Airlines more:

Can one really publish an article about avoiding bankruptcy without including Continental Airlines? Continental Airlines is the USA's 4th-largest airline (world's fifth largest airline), and they too avoided bankruptcy - not including 1983 & 1990. One would be remiss not to include CAL in such a comparison and contrast.

Please report fairly, accurately and wholly.

LR Johnston

In response, I think Continental and then CEO Gordon Bethune are to be commended for avoiding Chapter 33 (Chapter 11 a third time) in early 1995. However, the story wasn't about Continental Airlines and bankruptcy. It was about American Airlines and bankruptcy. One could also criticize it for not talking about Alaska Air Group or Southwest Airlines avoiding bankruptcy.

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FAA delays, continued

4:06 PM Mon, Nov 19, 2007 |
Suzanne Marta   E-mail   News tips

Roland Herwig, a spokesman for the FAA, confirmed that flight operations were back to 100 percent -- volume wise-- as of 3:30 today.

He said most delays are only about 15 minutes, but check with your airline. As you dear bloggers know, the domino effect of delays means you end up with delays throughout the system all day.

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Delays at D/FW Airport

3:30 PM Mon, Nov 19, 2007 |
Suzanne Marta   E-mail   News tips

The FAA is still working on fixing the technology problem that led to a ground stop this morning.

Unfortunately, the 2 hour ground stop has caused a daylong headache for airlines and passengers.

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Air traffic medicine won't do much good

12:27 PM Mon, Nov 19, 2007 |
Terry Maxon   E-mail   News tips

A reader who signs himself as OPNLguy says we shouldn't expect much improvement to holiday travel by President Bush's decision to open up military air space. Here's OPNL's comments:

With all due repect to the President, his recent press conference was not rooted in operational realities.

Yes, there is some special-use airspace (SUA) that is offshore of the Atlantic coast, but these "Warning Areas" used by the military are not the solution to a problem that Bush seems to think, or have us believe. Maybe he believes that Apple iPhone pilot commercial is true also. (It's *not*)

First, these Warning Areas are not completely blocking north-south traffic access along the Atlantic coast. There are already routes that take you west of them (J121, etc.) and routes that take you east of them (various "AR" or "Atlantic routes").

Secondly, during holiday periods military operations through these Warning Areas have already been stood-down and the airspace is not in military use. We see the same thing with another kind of SUA called "Restricted Areas" over certain parts of the continental USA. During holidays, R-5107 over the White Sands NM area is "cold" (inactive), and airlines get to use the airspace all they want. Ditto for R-2508 between Las Vegas and Fresno. There's nothing "new" here.

Thirdly, and airspace access that's been freed-up for "enroute" use (like the Atlantic coast Warning Areas) is about like adding lanes to the bridge over a river so that it's now 4-lanes. That's of little overall value if one doesn't also upgrade the roads leading to/from the bridge from 2-lanes to 4-lanes, or else your bottlenecks are still there. As long as congested airports in the Northeast still are easily impacted by airport-centric weather and operational issues, not all the "express lanes" in the world are going to help.

If Mr. Bush -really- wanted to gift the American traveling public with something, he could start with providing some accountablity as to why FAA has squandered years of time and billions of dollars on ATC upgrades that have yet to take place. NextGen? That's really "Should have been online 5-10 years ago-Gen". If we see delays with "NextGen", you can expect to see it eventually turn into "NextNextGen".

I'm neither FAA or NATCA (ATC union), and am just a lowly end-user of the airspace, who also has to explain to passengers why all these purported "instant solutions" are really anything but.

Furthermore, OPNLguy directs us to James Fallow's blog for The Atlantic, which talks more about the situation.

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Rising fuel prices minimize differences in labor costs

7:48 AM Mon, Nov 19, 2007 |
Terry Maxon   E-mail   News tips

After reading our Sunday story on airline bankruptcy, Seth Kaplan, managing partner of Airline Weekly, offered these thoughts:

We made the comment in our publication recently that AA avoided Ch. 11 in 2003, but if pilots get their way with their demands now, it may yet get its chance during the next downturn (because their costs will become even more uncompetitive).

Another interesting idea to consider if you revisit the issue: High oil prices have actually minimized AA’s competitive cost disadvantage, because labor is now a much smaller piece of the overall cost pie than earlier this decade. For AA, because of expensive oil, labor now accounts for less than a third of its overall costs.

So if its labor costs are 20 percent higher than its peers, that only pushes up its overall costs six or seven percent – somewhat tolerable if you’re also getting a revenue premium, as AA does. Whereas a few years ago the same labor cost disadvantage would have meant nearly double the overall cost disadvantage (totally uncompetitive).

Ironically, if oil prices were to drop, while that would generally be good news for airlines, it could also really expose AA because its competitors could once again begin offering (and profiting with) much lower fares at which AA couldn’t break even.

Regards,

Seth Kaplan

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Monday morning trivia

6:00 AM Mon, Nov 19, 2007 |
Terry Maxon   E-mail   News tips
Emirates%20logo.gif
A Boeing 737-700 like those flown by Southwest Airlines can take off at a maximum weight of about 154,500 pounds. How much of that weight on a Southwest jet is its exterior paint?

A. 10 pounds
B. 34 pounds
C. 89 pounds
D. 215 pounds

Correct answer below.

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American Airlines and bankruptcy

12:04 AM Sun, Nov 18, 2007 |
Terry Maxon   E-mail   News tips

On Sunday, we ran a speculative story about American's close call with bankruptcy in 2003. The story stated that among other things, the airline was saddled with heavy debt today.

That drew a comment from Bill Haug, the Allied Pilots Association secretary-treasurer, who noted that American's current level of debt is pretty low compared to other times over the past quarter century:

In your article you state that AMR is still saddled with “heavy debt”. I believe this to be incorrect, in that as the [accompanying] chart shows (from APA Vice President CA Tom Westbrook’s Excel spreadsheet of the history of AMR financials) that AMR’s current debt-to-asset and debt-to-revenue ratios are well within the normal historical range. Both ratios are far lower than they were in the early 90s.

[American Airlines SVP-human resources] Jeff Brundage confirms this when he points out in your article, “we’ve done a good job … repairing the balance sheet.” In typical fashion, in the context of his full statement Mr. Brundage seems to be taking credit on behalf of the executives, not the entire workforce.

You attribute a comment to Mr. Brundage as follows: “American continues to fund generous pension plans and helps pay for retiree medical coverage, costs that the bankrupt airlines were able to chuck or reduce”. While AA employees admittedly have better pension benefits, it is not true that these benefits cost AMR more than, for example, United Airlines. Precisely because AMR was diligent over the years funding and managing its Defined Benefit plans, the plans today are inexpensive for AMR to maintain. Meanwhile, United’s pilots benefit from a Defined Contribution Plan with a 5% per annum higher contribution rate than AA’s pilots (16% vs. 11%.)

With regard to the subject of retiree medical coverage, AMR’s retiree medical benefits expense would be much lower had Mr. Carty not purchased TWA in 2001. TWA had 18,000 active employees when Mr. Carty purchased the airline, but had vastly more retired employees whose retiree health benefits were assumed by AMR.

The pilots and other AA employees should not be blamed for expecting to hold onto these benefits outside of bankruptcy. If management wants to “chuck” these benefits, they will have to go through bankruptcy to do so.

You are very accurate when you state that AA has unhappy employees, and that “what should be a happy memory instead is a complex subtext in increasingly acrimonious labor negotiations.” AA management completely mis-executed the employee upside portion of the Turnaround Plan (profit sharing and employee bonus), and refuses to admit it. They are the only folks in the industry who haven’t figured it out yet.

Regards,

CA Bill Haug
APA Secretary-Treasurer

I've put the chart down below. If it proves too hard to read, let me summarize. Both ratios shown -- debt as a percentage of total assets and debt as a percentage of annual revenues -- are at their lowest levels since before the last two major industry downturns: the 1990-1993 downturn and the 2001-2005 downturn.

One remarkable difference in the recent recovery compared to a decade earlier is how steeply the ratios declined post 2002, with a much more dramatic recovery than in the 1990s.

Anyone else want to pass judgment on the state of AMR's balance sheet?

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Heading out of town? Thanksgiving Travel tips and local insights

3:29 PM Fri, Nov 16, 2007 |
Suzanne Marta   E-mail   News tips

Ready to head out early for the Thanksgiving holiday?

You're not alone. Check out our story on DallasNews.com.

As a preview-- here are some tips for easing the holiday congestion.

American's Tim Smith said many people think about what to do at the airport, but forget to plan extra time getting to the airport in case there's traffic or you have to wait a little longer for a shuttle bus.

My favorite-- from TSA's Andrea McCauley-- don't try to bring a pumpkin pie -- or lemon meringue or other gel-like versions -- through security checkpoints.

Also, from Southwest's Brandy King-- don't forget your turkey on the plane. (Don't laugh, it's happened, Ms. King told me the other day.)

IF YOU'RE DRIVING
•Leave early, before traffic gets more congested.
•Check www.dot.state.tx.us/ or call (800) 452-9292 for any road construction that may prolong your trip in the Lone Star State and look for alternative routes in case of detours.

•Keep emergency gear in the car in case you get stuck.


IF YOU'RE FLYING

•Check-in online and print your boarding passes at home.
•Check your flight status and gate information before you leave for the airport.

•Double-check baggage cut-off times. Many airlines require earlier check-in for bags at bigger airports. At D/FW Airport, American Airlines requires bags to be checked-in at least 40 minutes before departure.

•Know where to park before you leave home. Many of the cheaper lots fill early, so it pays to call ahead. For D/FW Airport lots, call 972-574-PARK. You can make reservations at The Parking Spot and Park, Ride, Fly.

•Allow for extra time getting to the airport, in case there's traffic or you get delayed waiting for a parking shuttle.

•Use kiosk or curbside check-in to avoid waiting at the ticket counter.

•Be prepared for security checkpoints. Lines are usually longer this time of year, so plan to exercise patience.

•Bring something to eat. Most airlines don't serve meals in coach class and you never know when your flight might be delayed.

•Don't bring a drink. The restrictions on liquids nix bringing your own bottled water. However, thrifty travelers may bring empty water bottles and fill them up once they've gone through screening.


Airport security checkpoints
The Transportation Security Administration plans to have extra staff to handle the holiday crowds, which typically include lots of folks who don't travel often.
Here's what Andrea McCauley, the TSA's local spokeswoman, recommends for making the screening process go as quickly as possible.

•Take out your picture ID and boarding pass before you get to the security line so you don't have to rifle through your things.

•Have all liquid and gel items in a 1-quart zip-top bag. Many airports, including D/FW plan to have some extras on hand, but stash a few extra in your carry-on in case you forget or one breaks before your return home. Go to www.tsa.gov for details on what you can bring through security.

•Dress the part. You'll have to remove your shoes, jackets, bulky sweaters and anything that might set off the magnetometer, such as a belt or coins in your pocket.

•Pack neatly. It helps the screeners see items more clearly.

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Kyla Ebbert and Playboy, or no nudes is good news

9:40 AM Fri, Nov 16, 2007 |
Terry Maxon   E-mail   News tips

Scott Piepenburg sent me an email this morning, titled "Kyla Ebbert is back," about one of the world's most famous airline passengers:

So are we going to get more about Kyla Ebbert? Can we get her a special blog page :) Maybe we need the "all Kyla all the time" airline channel.

I know, but it's Friday and sarcasm is expected!!

Well, I wanted the record to show that I resisted saying anything about the San Diego bunny as long as I could.

I heard from the PlaneBuzz blog earlier this week about the Playboy gig for Ms. Ebbert, who has entered celebrity status as the controversially clothed Southwest Airlines passenger, Hooters waitress and TV show guest.

But I decided to ignore it. It's gone too far. That's why you didn't see anything on Aviation Biz. It would simply be pandering. So quit reading this item. Amuse yourself in other ways.

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3 idle thoughts for Friday

6:00 AM Fri, Nov 16, 2007 |
Terry Maxon   E-mail   News tips

1. If I ran a company, I'd require that employees get cookies at all company meetings. Minimum size, three inches in diameter, and no raisins. You want raisins? Get your own company.

2. Is this the sixth or seventh time this year that a big round of airline mergers and industry consolidation was about to begin?

3. Now that airlines, the government, travel companies and others have offered their holiday travel tips, let me offer my own tip for eliminating airline hassles: Don't travel. Stay home. You were just going to be cranky when you got there.

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DOT proposes increase to passenger compensation when bumped

4:07 PM Thu, Nov 15, 2007 |
Suzanne Marta   E-mail   News tips

The U.S. Dept. of Transportation today announced a proposal that would double the amount passengers get compensated when they get involuntarily "bumped" from a flight.

We wrote about this in July, back when it was simply and "advance notice" of proposal. A spokesman from the DOT told me today that after getting feedback from folks, they've narrowed things down and are REALLY proposing the increases.

There are still some bureaucratic hoops to get through, plus public comment, but the DOT hopes to have it in place by this summer.

The new rule would double the amount of compensation passengers receive when they are forced off overbooked flights. For example, a passenger forced to wait more than two hours for another flight would receive a minimum of $800, instead of the current $400.

NOTE: This doesn't apply to weather or mechanical delays, although the DOT is also asking airlines for more detailed information about delays, and may consider other rules for airlines, including mandatory contingency plans to aid stranded passengers and penalties for chronically delayed flights.

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White House plan for easing Thanksgiving congestion

2:11 PM Thu, Nov 15, 2007 |
Suzanne Marta   E-mail   News tips

The White House called for using some military airspace in the Northeast corridor in an effort to ease air congestion during the busy Thanksgiving holiday. The so-called "Thanksgiving Express Lane" will be open from Wednesday through Sunday, which include some of the busiest travel days.

The administration also called for a holiday moratorium on FAA maintenance projects that aren't time sensitive and for airlines to take their own measures to reduce delays.

You can read more about it here.

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Business Un-Select

9:43 AM Thu, Nov 15, 2007 |
Terry Maxon   E-mail   News tips

A colleague, real estate editor Steve Brown, sent me this message Wednesday from Las Vegas where he was attending the National Association of Realtors conference and getting ready to return to Dallas today on Southwest Airlines.

"I just checked into my flight home tomorrow. It was 24 hours ahead to the exact min. Yet I'm already 31st in line. Priority seating. Hrumph."

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And the United pilots have their say on a Delta deal

9:18 AM Thu, Nov 15, 2007 |
Terry Maxon   E-mail   News tips

Wednesday afternoon, the Associated Press quoted an informed source as saying Delta Air Lines and United Airlines officials had talked about merging. Wednesday evening, the union for United Airlines pilots said it "has established that there are no such talks between the two carriers."

"The United pilots have made a significant investment in the future of our airline and have made it abundantly clear to management that we will be opposed to any transaction that does not fully recognize our sacrifices and contributions," said pilot Mark Bathurst, chairman of the United Master Executive Council of the Air Line Pilots Association.

"We will protect the interests and the future of United pilots. All interested parties should understand that any plans to merge or consolidate with Delta or any other carrier will not be met with a rubber stamp from this pilot group," Mr. Bathurst said.

"We also remind management - and Wall Street - that it is the pilots and other employees who have suffered under this management group. Interested parties need to recognize that the true assets of this corporation are the pilots and other employees and we will not sacrifice again to facilitate consolidation," he said.

The union for Delta pilots said earlier that a merger could make sense if it's done right. But it said it was unaware of any talks, either.

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Southwest seeks to shut down more firms selling boarding pass services

6:05 PM Wed, Nov 14, 2007 |
Suzanne Marta   E-mail   News tips

Southwest Airlines Co. is suing three companies for selling check-in services to the airlines customers.

The airline is seeking and injunction and damages from the operators of Arizona-based Web sites LoveCheckIn.org, LUVCheckIn.org, and iBoardA.com.

The Web sites charge customers to check them in early enough to get a Group A boarding pass.

Southwest has argued that the private firms are unauthorized to use the airline’s Web site for commercial purposes and are infringing on its trademark.

This is the second such suit the Dallas-based airline has pursued. Phoenix-based BoardFirst.com, which was sued by Southwest for similar reasons, was shut down last month.

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S&P weighs in on the UAL merger rumors

4:03 PM Wed, Nov 14, 2007 |
Terry Maxon   E-mail   News tips

Standard & Poor's Equity Research repeated its "hold" opinion on Delta Air Line shares after the UAL/Delta rumors flew around.

"We remain positive about the potential impact of any consolidation on the industry, should one occur," S&P said.

So there you go.

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Delta-UAL rumor gives stocks a temporary boost

3:57 PM Wed, Nov 14, 2007 |
Terry Maxon   E-mail   News tips

It was a nice merger story while it lasted.

Wall Street quickly jumped onto airline stocks Wednesday after the wires reported that Delta Air Lines and UAL were talking merger.

But investors got off at the next stop after Delta CEO Richard Anderson splashed some cold water on the rumors, saying it wasn't talking to UAL, although it was considering its merger options. Half of the stocks of the 10 largest U.S. airlines finished down for the day.

Here's a look at how high airline stocks climbed in early afternoon before they turned around later in the day:

AirlineTue. CloseWed. highChange% changeWed closeChange%change
AirTran$9.52$9.75$0.232.4%$9.47-$0.05-0.5%
Alaska$24.60$25.47$0.873.5%$24.45-$0.15-0.6%
AMR$23.20$24.83$1.637.0%$23.08-$0.12-0.5%
Continental$30.88$33.77$2.899.4%$31.25$0.371.2%
Delta$18.75$21.10$2.3512.5%$19.52$0.774.1%
JetBlue$7.76$8.10$0.344.4%$7.67-$0.09-1.2%
US Airways$23.41$25.51$2.109.0%$23.48$0.070.3%
Southwest$14.52$14.80$0.281.9%$14.38-$0.14-1.0%
Northwest$18.74$21.00$2.2612.1%$19.76$1.025.4%
UAL$43.50$49.48$5.9813.7%$44.17$0.671.5%
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Delta's Anderson: What UAL talks?

2:46 PM Wed, Nov 14, 2007 |
Terry Maxon   E-mail   News tips
anderson_richard.jpg
While the Associated Press says Delta and United are talking, Delta CEO Richard Anderson has denied any such talks.

"There have been no talks with United regarding any type of consolidation transaction and there are no such ongoing discussions," Mr. Anderson said in a statement released Wednesday afternoon.

The airline further said: "Delta will not speculate on possible airline consolidation and has reiterated its position on the issue."

Compare that to AP, which reported:

There is a sense of urgency in the talks, which have been going on for some time and continued as recently as a week or so ago, an official with knowledge of the talks said Wednesday. The official spoke on condition of anonymity because the person was not authorized to speak publicly.

"They want to get something done before a new administration gets in and so they get the clock ticking on" federal regulatory approval, the official said.

The Atlanta Journal Constitution posted an internal memo from Mr. Anderson and president Ed Bastian addressing the problem. Here's one paragraph:

First, there are currently no discussions going on with any carrier. Contrary to some media reports this afternoon, we are not in discussions with United Airlines. But, as we've said all along, we will review all strategic options. It may be that the right consolidation transaction could generate significant value for our shareholders and employees. It is our responsibility to maintain our leadership position in the airline industry. With oil at over $90 a barrel, this analysis takes on a heightened importance as we factor those prices into our long-term planning.
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Delta pilots: Merger okay if it's the right merger

2:04 PM Wed, Nov 14, 2007 |
Terry Maxon   E-mail   News tips

The head of the pilots' union at Delta Air Lines put out a response to the merger rumors, and basically said it's okay, probably.

Said Lee Moak, master chairman of Delta' Air Line Pilots Association unit:


The Delta pilots’ union is aware of the recent overtures made by Pardus and other hedge fund managers who see value in the "financial transaction” aspect of a consolidating event such as a merger, often without regard for the long-term consequences to the corporations, the employees, the traveling public or the communities we serve.

Many analysts have suggested that airline industry consolidation is inevitable. The Delta pilots are not opposed to a rational and sensible consolidation scenario. The “right” merger opportunity could draw our support and result in a successful merger. However, we are not interested in a transaction just for transaction’s sake.

It is crucial that all parties involved understand this very important point, that the Delta pilots will be critical participants from the beginning in any consolidation discussion and potential resultant event, not an afterthought to be considered at a later date. Any consolidating event which involves the Delta pilots will not happen without our active participation and consent.


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UAL, Delta to merge?

2:00 PM Wed, Nov 14, 2007 |
Terry Maxon   E-mail   News tips

The Associated Press is reporting Wednesday afternoon that United Airlines and Delta Air Lines are talking merger, with the name to be United, the headquarters to be in Chicago and the operational center to be in Atlanta.

Delta logo high rez.jpg
Delta put out a statement this afternoon acknowledging that shareholder Pardus Capital Management LP, which owns stock in both UAL and Delta, is urging Delta to consider merger.

``We appreciate receiving Pardus' views on the best course for Delta's future. We have been consistent in our public statements that Delta believes that the right consolidation transaction could generate significant value for our shareholders and employees and that strategic options should be evaluated," Delta CEO Richard Anderson said.

"With oil at over $90 a barrel, this analysis takes on a heightened importance as we factor those prices into our long-term planning process.''

Delta said its board had created a special committee to "review and analyze strategic options to ensure Delta maintains its leadership position in the airline industry, including potential consolidation transactions."

Head of the committee is Daniel Carp, Delta's chairman. In case one wonders if Delta is serious, the airline "has also retained financial and legal advisors to assist in this review and in the development of recommendations to Delta's Board of Directors," Delta said.

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Britain to relax single carry-on bag rule next year

10:36 AM Wed, Nov 14, 2007 |
Suzanne Marta   E-mail   News tips

British officials are expected to announce that they'll relax restrictions on carry-on bags through their airports next year according to this item in TravelMole.com.

Travelers have been limited to a single bag since August 2006. And unlike U.S. airports, one meant ONE, whether it was a small purse or a wheeled carry-on suitcase.

Alas, that will be too late for my upcoming adventure through London Heathrow. Oh well.

It's still good news for travelers, especial biz folks making quick trips.

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Pilots take a shot at Mr. Arpey

5:48 PM Tue, Nov 13, 2007 |
Terry Maxon   E-mail   News tips

American Airlines chairman, CEO and president Gerard Arpey is conducting a series of president's conferences around the American Airlines system, which means that employees get a chance to address him after he talks to them about the state of the airline.

It also means that the unions get a chance to take a swipe as well, as happened Tuesday at the New York LaGuardia meeting, we are told, and in Miami and Chicago last week. Mr. Arpey's comments in Miami received "enthusiastic applause from the largely management crowd," Miami pilots were told in a message from their leadership.

The Allied Pilots Association passed on the comments from Sam Mayer, the union's La Guardia base chairman. You can read it below. But I'll point out the last paragraph from Capt. Mayer:

"The pilots of American Airlines have had enough. We intend to lead the way for the employees of this airline by obtaining a contract that compensates us fairly for the huge responsibility we bear. We intend to do everything within the law, up to and including a withdrawal of our service, in order to reach that goal."

Incidentally, Monday was the sixth anniversary of the American crash in which an Airbus A300 plummeted into a Queens neighborhood, killing 260 people on the airplane and five on the ground.

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Smoking luggage, lost luggage, dissident pilots

2:52 PM Tue, Nov 13, 2007 |
Terry Maxon   E-mail   News tips

* Some US Airways pilots asked the National Mediation Board on Tuesday to call an election to make their new US Airline Pilots Association the bargaining representative for US Airways pilot.

Those pilots, who mainly worked for the original US Airways, didn't like an arbitrator's decision on merging the seniority lists of America West Airlines and US Airways, which merged in 2005. They thought it unfairly disadvantaged the pilots of the old US Airways.

The pilots of both carriers had been represented by the Air Line Pilots Association, which has stood behind the arbitrator's decision.

* A smoking suitcase was taken off a US Airways flight Tuesday in Phoenix. The passenger who owned the suitcase told authorities it was "just toiletries," according to the Arizona Republic.

* A Seattle-based law firm is trying to expand its lawsuit over suitcases, smoking or not, lost by British Airways.

"Since the complaint was filed in September, we have been inundated with calls and e-mails from passengers who experienced horrific treatment by British Air, in the way the airline dealt with baggage, and how they dealt with passengers searching for luggage," said Steve Berman, managing partner of the Hagens Berman Sobol Shapiro law firm.

Among the new plaintiffs are two women who flew on British Airways in June: a University of Washington student who left for a two-month study program in Paris, and a woman who traveled to Nairobi, Kenya, to work on irrigation projects. The law firm says the two women still haven't seen their luggage.


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Airline stock prices aren't doing well this year

8:47 AM Tue, Nov 13, 2007 |
Terry Maxon   E-mail   News tips

In his weekly update, Ray Neidl of Calyon Securities has a chart that tracks year-to-date performance of airline stocks.

The scorecard so far in 2007 for the 22 stocks he tracks: three are up, 19 are down.

The only ones on the upside are SkyWest Airlines, Republic Airways Holdings and LAN Airlines. All the others are down, led by ExpressJet and US Airways Group, both down more than 60 percent.

Among the 10 largest U.S. carriers, UAL (United Airlines) was doing the best through last Friday, meaning it's down the least, followed by Southwest Airlines, AirTran Holdings, Delta Air Lines, AMR (American Airlines), Continental Airlines, Northwest Airlines, Alaska Air Group, JetBlue and then US Airways.

Also, in a review of October traffic, Mr. Neidl noted that only one of the nation's six large international carriers did not increase its capacity on international routes last month -- American Airlines.

I've updated Mr. Neidl's list through Monday's stock close. You'll see that Southwest is ahead of UAL because of an 8.5 percent rise in its price Monday, after Ray compiled his numbers.

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Defensive flying????

11:02 AM Mon, Nov 12, 2007 |
Suzanne Marta   E-mail   News tips

AAA has issued a list of "defensive flying" tips today.

No, the travel agency isn't suggesting you smuggle weapons aboard or enroll in a martial arts course.

Following are some tips on how to avoid getting stuck during your trip.


--KNOW THE LIMITATIONS ON YOUR TICKET. The airline’s contract of carriage does not require it to provide passengers with any additional services when flights are delayed or canceled due to bad weather. This is different from situations where flights are delayed for mechanical or other reasons.

--GO ONLINE BEFORE YOU LEAVE HOME. Check the airline website for delays before leaving home and sign up for e-mail alerts from your airline.

--PACK DEFENSIVELY. Come to the airport prepared for a delayed flight. That means bringing portable entertainment such as books, music or video games, not to mention necessities like prescriptions and other toiletries that would throw you into a panic if you couldn't quickly access your checked bag.

--BRING FOOD YOU CAN EAT ON THE PLANE

--USE YOUR CELL PHONE TO SAVE TIME. Program numbers for your airline, hotel, car rental company, or your travel agent into your cell phone.

--TAKE ADVANTAGE OF TIME–SAVING SERVICES. Printing out your boarding pass at home from the airline’s Web site and using curbside check-in and ticket kiosks can save time when you are in hurry to get to your flight.

--TAKE THE EARLIEST FLIGHT. If the first flight is delayed, you will have a better chance of catching a flight scheduled later the same day.

--SOMETIMES SMALLER AIRPORTS ARE BETTER. You can get processed through security faster and have a much shorter walk to the gate as a result of smaller airports having fewer flights and fewer travelers.

--REMEMBER TO ASK ABOUT AMENITIES. During extended flight delays, airline staffs on the ground have the discretion to provide food and hotel vouchers, phone cards and snack boxes, so make sure to ask.

--KNOW WHERE TO COMPLAIN. Travelers who have service issues with an airline should contact DOT’s Aviation Consumer Protection Division. Email: airconsumer@dot.gov.

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Turkey Day travel

9:54 AM Mon, Nov 12, 2007 |
Suzanne Marta   E-mail   News tips

Heading out of town for Thanksgiving?

You won't be alone. Industry trade group, the Air Transport Association of America, is forecasting a 4 percent increase in travelers between Friday, Nov. 16 and Tuesday, Nov. 27, compared to a similar period last year.

As usual, the busiest days will be the Wednesday before the holiday and the Sunday and Monday following.

Don't expect to find an empty seat next to you. The ATA estimates airplanes will be close to 90 percent full.

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Santa Fe will be planely lonely in December

3:02 PM Sun, Nov 11, 2007 |
Terry Maxon   E-mail   News tips

So, you're planning to fly to Santa Fe for Christmas?

You just thought you were.

A bureaucratic/environmental snag will prevent American Eagle and Delta Air Lines from launching service there in December as originally planned. Says the Santa Fe New Mexican newspaper:

The delay in American Eagle's and Delta's service is because of problems with a Federal Aviation Administration environmental assessment being carried out by a contractor, said Jim Montman, Santa Fe Municipal Airport manager.

"There have been a number of errors made in that process," Montman said. "Specifically, a number of federal agencies ... that the FAA believes need to be contacted" have responded slowly, he said. These include the Forest Service, the Bureau of Land Management and the Army Corps of Engineers.

American Eagle planned to begin service to Santa Fe from D/FW Airport Dec. 13, and offer flights there from Los Angeles as well. Delta planned Santa Fe flights from Los Angeles and Salt Lake City beginning on Dec. 10.

Meanwhile, Great Lakes Airlines has notified the city that it plans to suspend its Santa Fe-Denver flights Dec. 10. So the New Mexico capital won't have any commercial airline service for a bit if all this comes to pass.

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Airline CEO compensation numbers

11:46 AM Sun, Nov 11, 2007 |
Terry Maxon   E-mail   News tips

A communications guy at the Allied Pilots Association passed on some numbers Sunday morning, none of them new:

AMR chairman, president and CEO Gerard Arpey's total compensation for 2006: $10,201,059.

Southwest chairman Herb Kelleher's total compensation for 2006: $1,365,000.

Southwest president Colleen Barrett's total compensation for 2006: $1,256,935.

Southwest CEO Gary Kelly's total compensation for 2006: $1,405,883.

So the AMR chairman, CEO and president (one person) made $10,201,059, and the chairman, CEO and president of Southwest (three people) made $4,027,818.

Breaking that down, Mr. Arpey had $581,534 in salary; the Southwest trio had $1,229,347. In bonuses, Mr. Arpey got nothing; the Southwest trio got $1,277,000.

So in salary and bonuses, Mr. Arpey earned $581,534; the Southwest trio earned $2,506,347.

Under the Securities and Exchange Commission rules on reporting executive compensation, Mr. Arpey's total soared primarily on the assumed values of stock awards ($8,558,878) and option awards ($851,398). The option awards for the Southwest trio totaled only $1,180,157.

Apropo of nothing, SEC filings indicate that Mr. Kelleher has sold 425,000 shares of Southwest stock this year for $6.46 million. At the start of the year, he had around 3.47 million shares of Southwest stock; after some Oct. 30 sales, his holdings were down to 3.05 million shares.

Mr. Kelleher exercised options in July to acquire 60,000 shares at $16.40. His average sale price this year has been about $15.21 a share. His October sales were for $14 to $14.10, depending on the day.

Mr. Arpey in April received and quickly sold 207,900 shares he received in a stock performance plan that riled the unions and other employees. He grossed $6.18 million from those shares, plus another $1.51 million from stock options he exercised for about $438,000.

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Your dream airline for service?

5:16 PM Fri, Nov 09, 2007 |
Suzanne Marta   E-mail   News tips

If you were to pick from the best offerings of all the airlines out there-- what would your fantasy airline look like when it comes to service?

Our friends at USA Today posed this to several chatty travel experts recently.

Some things may not surprise-- Like the fact that the United Arab Emirates' Etihad has the best business class.

But Southwest got good marks for its jovial flight attendants and American got praise for Business Class service.

Click here for the story.

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Airline problem pointed out by a reader

10:46 AM Fri, Nov 09, 2007 |
Terry Maxon   E-mail   News tips

One reader sends a link to a UPI story about a US Airways crew getting sick on a flight from Washington, DC, to Boston. He calls it " a frightening scenario."

Here's an Associated Press version of the same story from the Boston Globe Web site.

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Can you comment?

10:10 AM Fri, Nov 09, 2007 |
Terry Maxon   E-mail   News tips

I received an email this morning from a reader who wonders if I'm pro-union and who picks the items that run on the Aviation Biz blog. I've posted my response to him below.

He raises a worrisome point -- he also wonders why we're not posting his comments, and whether it's because we don't agree with his numbers.

Who else has had problems? As you'll see in my response, we've had technical problems. Please email me at tmaxon@dallasnews.com if you've sent a comment and didn't see it show up on the Aviation Biz blog.

And may I suggest, if you post a comment in the future and don't see it within a reasonable amount of time, email me. With very few exceptions, we post all comments.


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A few hundred million here, a few hundred million there...

5:10 PM Thu, Nov 08, 2007 |
Terry Maxon   E-mail   News tips

In my story for Friday's newspaper, I'm saying that according to Allied Pilot Union estimates, the union's proposal would cost American Airlines $850 million to $860 million a year. In the story, I don't explain that calculation. Here's how I got that number.

The union says its contract proposal would raise American's costs by about a half cent per available seat mile. In 2006, American flew 174,021,000,000 available seat miles.

Multiply the 174.0 billion by 0.5 cents, and we get $870.1 million.

However, American's ASMs through October are down 2.9 percent. If you take that 174.0 billion ASMs and reduced it by 2.9 percent, you'd have just under 169.0 billion ASMs and an annual cost of $844.9 million.

However again, American's capacity won't be down 2.9 percent in November and December over the same months in 2006. Last month, the October-to-October decline was only 0.2 percent. So if you assume the November and December flying are about the same this year as last, we've got 2007 capacity of just under 170 billion ASMs. A half cent on that would cost around $850 million, give or take.

Is that a reasonable estimate? Probably. Remember, the pilots as a group were required to give up $660 million in concessions in 2003. If you multiply that times the 2.68 percent cost of living multiplier that union is using, the $660 million would equal just over $750 million in 2008. And the union isn't asking for 2003 rates, but 1992 rates adjusted for inflation 2.68 percent a year every year since 1992.

One bothersome stat from the half-cent per ASM estimate and an $850 million impact, if accurate: that would raise the annual cost to American by more than $100,000 per pilot currently flying for American.

Of course, $1.4 billion-plus, the airline's estimate of the annual cost of the pilot package, would mean that the contract would raise the airline's cost by about $170,000 per pilot.

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American turns down pilot contract proposal

1:42 PM Thu, Nov 08, 2007 |
Terry Maxon   E-mail   News tips

Big surprise -- American Airlines doesn't think it can afford pay raises of more than 50 percent for its pilots.

aaapa.jpg
The airline said it told the Allied Pilots Association' negotiators Thursday that the deal would raise its pilot costs more than $1.4 billion a year.

The airline says on its Internet negotiations site:

American understands that pilots are heavily invested in the future of the company. That's why the company believes that both sides must focus on charting a path for future success that enables the Company to manage the business for the long-term. We believe our discussions at the negotiating table should have the same perspective. To that end, the Company believes both sides need to review and discuss what's happening in our industry and where American stands relative to other passenger carriers. A discussion in the absence of such meaningful industry review jeopardizes our collective future.

American continues to believe that an old-style bargaining mindset, where hard-line, extreme positions are staked out is not suited for today's realities and is not in anyone’s best interests. American will continue to strive to address the needs of all our stakeholders and explore opportunities to create mutually beneficial solutions. We look forward to continuing our dialogue with the APA, reviewing additional proposals and finding areas that we can agree upon.

Below, I've put the block hour pilot costs as posted by American:

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Southwest gets serious about corporate travel

6:00 AM Thu, Nov 08, 2007 |
Suzanne Marta   E-mail   News tips

Southwest CEO Gary Kelly unveiled a host of changes aimed at making the airline more attractive to business travelers.

Now, its starting a sales blitz to convince their travel managers.

Unlike other carriers, Southwest has historically declined to offer any negotiated discounts to corporate travelers who bring significant volume to the carrier.

And, because it wasn't available through all global distribution systems, purchasing reports had to be integrated with other travel reports compiled by travel managers.

Southwest hinted that it would be open to corporate discounts at the airline's third quarter earnings call a few weeks ago. On Thursday, he reiterated that point and said his sales team had better tools to make their pitch with.

"What we're looking for is a commitment for more travel," Mr. Kelly said. "The negotiations start from there."

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TWU and American exchange opening statements

6:21 PM Wed, Nov 07, 2007 |
Terry Maxon   E-mail   News tips

The Transport Workers Union and American Airlines kicked off negotiations on their contract Wednesday.

TWU logo.gif
The airline said the two sides will exchange opening positions and begin formal negotiations Thursday. The union plans to brief the news media Thursday morning.

The TWU talks tend to be more low--key than those of the Allied Pilots Association and the Association of Professional Flight Attendants, but the union's opening comments made it clear that the union wants to the airline to share in its success.

"We are looking for a 'partner' who knows how to behave like a “partner," said John Conley, director of the TWU's Air Transport Division.

Below is Mr. Conley's entire statement:

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More details about changes to Rapid Rewards

6:01 PM Wed, Nov 07, 2007 |
Suzanne Marta   E-mail   News tips

A few more details on Southwest's changes to its Rapid Rewards program -- some of which we couldn't fit into our stories.

1. Rapid Rewards members who fly 16 round trips or 32 segments are automatically put into the A-List group. A-Listers are automatically checked-in and are most likely to get the Group A boarding pass (though not guaranteed).

2. Credits earned through credit card purchases or ways other than flying do not count toward your "A-List" status.

3. Anyone -- not just A-listers --with two Rapid Rewards award tickets cash them in for a single "Freedom" ticket that is not capacity restricted but does have blackout dates.

4. Southwest CEO Gary Kelly said the airline does NOT plan to create blackout dates for its existing Rapid Rewards tickets.

5. Companion passes remain unchanged.

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Delta to FAA: Here's how to fix JFK

3:20 PM Wed, Nov 07, 2007 |
Terry Maxon   E-mail   News tips
Delta logo high rez.jpg
On Wednesday, Delta Air Lines "reaffirmed its commitment to collaborate with the Federal Aviation Administration" to reduce congestion at New York's John F. Kennedy International Airport.

And then it spelled out what the FAA should and shouldn't do, and most of it was counter to what the FAA has proposed.

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BREAKING NEWS: Southwest press conference -3

11:37 AM Wed, Nov 07, 2007 |
Suzanne Marta   E-mail   News tips

Southwest no longer has a fare cap and "has not had one in sometime" according to chief executive Gary Kelly.

So how much more will the new "Business Select" cost you? Kelly says it will vary. The airline will do some yield managing so it will change based on time of day and market.

For now-- Kelly says, it will be an extra $10 to $30.

Kevin Krone-- Southwest's VP of marketing, sales and distribution -- said he expects about 10 percent of each flight will be Business Select.

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BREAKING NEWS: Southwest's press conference -2

11:31 AM Wed, Nov 07, 2007 |
Suzanne Marta   E-mail   News tips

Here’s a quick look at additional changes that begin tomorrow:

—Southwest will create a premium category in the Dallas-based carrier’s Rapid Rewards frequent flier program. Rapid Reward program members who have flown 16 round-trips or 32 flight segments during the year will become “A-listers” who will get automatically checked into Group A and will earn extra credits during their flights.

—Rapid Reward members may use two Rapid Rewards award tickets for a “Freedom” ticket, which has a few blackout dates, but is not capacity restricted like regular award tickets.

--New boarding process begins systemwide

--"Extreme gate makeover" will be in place at the airline's largest airports

Go to DallasNews.com for an early version of our story.

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Southwest looks a lot like ... everyone else

11:17 AM Wed, Nov 07, 2007 |
Terry Maxon   E-mail   News tips

Suzanne, it looks to me that Southwest Airlines is trying to go after the business traveler in the same way that most other airlines do:

1. Creating a recognized class of premium traveler, a la AAdvantage Platinum or Delta Platinum Medallion

2. Giving that premium traveler a leg up over other travelers. It can't put them in first class, so it can let them board first and get their boarding passes ahead of everyone else.

3. Doubling the price of a frequent-flier award that can be used at any time, by trading in two regular awards for a premium award. Other airlines have done the same thing, charging twice the number of miles for an unrestricted award like American's AAnytime award or Delta's SkyChoice. A few years ago, a Southwest frequent-flier award could be used about any time there was a seat available.

Will this change the egalitarian image of Southwest? Is it now like Animal Farm? ‘All animals are equal, but some animals are more equal than others.’

Southwest CEO Gary Kelly, asked that question, said no, no, no.

"Absolutely not. We have one class of seating on board the airplane. It's all first class. We're going to take care of every single customer exactly the same way. Our customers have been paying different fares on the airplanes for decades," he said.

"This is simply a way to match up a little bit better the value you get for what you pay. But absolutely not. We are a classless society here at Southwest where titles don't matter and [we] welcome all customers."

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BREAKING NEWS: Southwest press conference-new ads part of the deal

11:08 AM Wed, Nov 07, 2007 |
Suzanne Marta   E-mail   News tips

Southwest Airlines appears to have some new ads (please note our hints last night in the blog)...

The press conference has begun with a showing of ads....

One features the new Business Select product-- which gets you early boarding number, extra Rapid Rewards credit and a free drink. It says it's fully refundable (maybe its full fare)

One touts the carriers open seating.

One touts more non-stops.

More to come....

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An early peek at Southwest's announcement today

10:49 AM Wed, Nov 07, 2007 |
Suzanne Marta   E-mail   News tips

I'm sitting in Southwest's conference room, having arrived a few minutes early for the press conference.

They haven't given me the press kit yet, but......

There are a bunch of giant posterboards up that mention a new product called "Business Select"

Here's what it says:

"You deserve Southwest Business Select. For a little extra, you can be part of the select group that's guaranteed to be on of the first to board and get a free drink and extra Rapid Rewards credit. Plus, your fare is fully refundable."

Note the key lines "for a little extra."

So, it seems there's a new premium category.

Ads also mention the new boarding process (we knew about that already), and more nonstops.

So? Maybe there's more nonstop service to be announced?

Stay tuned. Will keep posting as we learn more.

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Speaking of pilot unions...

9:31 AM Wed, Nov 07, 2007 |
Terry Maxon   E-mail   News tips

SkyWest Airlines announced Wednesday that its pilots have turned down a bid to be represented by the Air Line Pilots Association. It said more than 65 percent had voted against ALPA representation, leaving the pilots non-unionized.

"We are pleased with our pilots' decision to reject third-party representation and to maintain our current relationship," SkyWest Airlines president and chief operating officer Chip Childs said in the announcement. "SkyWest's future is certainly positive, and we are pleased our pilots recognize that we can accomplish great things together as we work toward continued opportunity for our airline and our employees."

"We appreciate our pilots' decision to remain union free, and the professionalism they displayed during this campaign," SkyWest's vice president of flight operations Brad Holt said. "This vote is an endorsement of the relationship that has worked so well throughout our history."

ALPA, which was seeking to represent SkyWest's more than 2,600 pilots, went to court in May and June to keep SkyWest from interfering with its right to communicate with pilots and wear lanyards with the ALPA logo.

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Virgin announces service to San Diego

9:31 AM Wed, Nov 07, 2007 |
Suzanne Marta   E-mail   News tips

The folks at Virgin America promised serving up to 10 cities in its first year.

Today, they announced city No. 6: San Diego, with service to San Francisco.

The San Diego service will begin Feb. 12 with three daily flights and grow to five daily flights by March 9.

Virgin America, which launched service Aug. 7, currently flies to San Francisco (SFO), New York (JFK), Los Angeles (LAX), Washington (Dulles), Las Vegas (LAS).

The startup carrier, which boasts a flashy inflight entertainment system and mood lighting in the cabin, named around 40 cities it may consider expanding to, including Dallas/Fort Worth International Airport and several other airports in Texas.

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American's new mobile phone feature

9:08 AM Wed, Nov 07, 2007 |
Suzanne Marta   E-mail   News tips

American Airlines has launched a new feature to its reservation and flight information telephone service.

By registering their mobile phone number with the airline's new "Remember Me" program, AAdvantage will be able to automatically get flight updates within 23 hours of their flight.

This particularly caught my eye after a nightmarish call I had trying to navigate an airline phone system while in Salt Lake City a few weeks ago.

I was picking up a friend whose flight was delayed (she was flying on another carrier), so I called their automated system to get updated info.

Trouble was, I was outside and the phone system was so dang sensitive, it couldn't make out what I was saying.

Here's a little recap:

Phone system: "What city is the flight arriving to?"
Me: SALT LAKE CITY
Phone system: "Okay, Santa Rosa. About what time?"
Me: AGENT!
Phone system: 8 o'clock?
Me: AGENT!!
Phone system: I'm having trouble hearing you. Did you say 8 o'clock.
Me: AGENT!!!!
Phone system: Can you repeat that?
Me.: AGENT!!!!! AGENT !! AGENT !! AGENT!!! ............
Phone system: Can you repeat that?
Me: HELP!
Phone system: Can you repeat that?
Me: HELP!!!

I'll spare you any more details, but this when on for a long time, until the phone system hung up on me. I called back 2 more times and NEVER got a live person.

I gave up and went to the airport and camped out there until my friend arrived.

American says its updated menu system will be more efficient than its current one.

To register a cell phone number, AAdvantage members can log on to http://www.aa.com/myaccount and select "Contact Information" to update records as necessary.

Additional information about the new phone system and "Remember Me" program can be viewed online at http://www.aa.com/callaa.

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Market share -- who's gaining, who's losing

6:00 AM Wed, Nov 07, 2007 |
Terry Maxon   E-mail   News tips

The traffic and capacity numbers tell us who's growing and who's shrinking. Now, let's crunch the numbers and see how the 10 largest U.S. carriers are doing compared to each other.

The numbers show the percentage of traffic and capacity held by the 10 airlines as a group. The actual U.S. market shares are less because this chart only compares these carriers against the group of 10, not all U.S. carriers. For example, it won't show the regional partners for these carriers, and a lot of domestic traffic is being sent to the regional carriers.

The chart shows that AirTran Airways is picking up market share the fastest, while United Airlines has lost the most, October 2007 vs. October 2006.

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Hints about Southwest's announcement tomorrow???

6:24 PM Tue, Nov 06, 2007 |
Suzanne Marta   E-mail   News tips

Officials at Southwest Airlines are remaining tight-lipped about what they plan to announce tomorrow.

Some quick thoughts before I head home for the evening.

Gary Kelly said in June that sometime this quarter, the airline would:
-- Slow its growth (check!)
-- Unveil and new boarding/seating method (check!)
-- Enhance its low-fare structure (hmmmmmm)
-- Enhance its Rapid Rewards frequent flier program (more on this in moment)
-- Launch a new advertising campaign (Would they really call a press conference for that???)

Then, when announcing the new boarding method in September.... Gary Kelly was especially coy about whether or not the airline would be selling a guaranteed "A" boarding pass in the future.

"Stay tuned," he said, noting that the new system and technology behind it gave the airline more "options."

Any more hints out there?

While prowling around, I noticed that some frequent fliers were reporting being automatically checked in for their flights. I asked Southwest about this and a spokeswoman declined to share details, except to say that they were aware this was happening and more annoucements would come later.

Now, to the Rapid Rewards issue..... Back in June (I'm really digging here), I noticed that Southwest amended its Rapid Rewards policy to allow the carrier to make changes with only 30 days notice rather than the current policy of 6 months notice. Since this amendment was made on June 8, it won't become effective until Dec. 8.

Now if I were in marketing-- and I knew there could be a major program change as early as Jan 7....wouldn't I want to be talking to customers about it now????

Any other ideas out there, please send them along.

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Some thoughts about airline labor issues

3:16 PM Tue, Nov 06, 2007 |
Terry Maxon   E-mail   News tips

On Sunday, we had a story about airline labor negotiations, "Airlines, unions to struggle to find starting point for contract talks." The basic premise was that it's a difficult and uncertain time right now as managements try to hold onto big concessions and unions seek to reverse the concessions.

North Texas resident Keith Rosenkranz, a Delta Air Lines employee, wrote a thoughtful letter in response to the story. I've posted it below.

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October traffic, capacity, load factors

1:56 PM Tue, Nov 06, 2007 |
Terry Maxon   E-mail   News tips

Northwest Airlines and JetBlue Airways finally filed their October traffic numbers (not to scold, but Continental Airlines puts its numbers out on the 1st every month). Here's some highlights for the nation's 10 largest carriers:

AirTran Airways grew the most in both traffic and capacity. US Airways shrank the most.

Only US Airways and Northwest had less traffic in October than a year earlier. American Airlines and United Airlines also reduced their capacity, but their traffic increased.

Northwest Airlines, which filled 84.3 percent of its seats, had the highest load factor. Southwest had the lowest load factor at 70.5 percent (and that was the best October load factor in Southwest's history).

AirTran did the best job of improving its load factor from October 2006, jumping 10.5 points to 77.8 percent. Only JetBlue saw its load factor dropping, down 2.9 points to 75.9 percent.

Look below for the traffic (revenue passenger miles) and capacity (available seat miles). RPMs and ASMs in thousands.

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Southwest to tell us more about its changes

1:43 PM Tue, Nov 06, 2007 |
Terry Maxon   E-mail   News tips

Southwest Airlines is holding a press conference Wednesday to talk about additional changes at the Dallas airline.

Southwest logo.gif
The airline has invited reporters to "join Southwest Airlines CEO Gary Kelly tomorrow to discuss additional product changes that transition Southwest from a-one-size-fits all airline to the airline that fits our Customers’ lives."

This follows its announcement in October that it was keeping its open seating on its airplanes, but was changing the way customers lined up for flights and remodeling its gate waiting area.

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D/FW Airport seeks more attention

11:40 AM Tue, Nov 06, 2007 |
Suzanne Marta   E-mail   News tips

Dallas/Fort Worth International Airport is hoping to attract more international service by raising awareness among travelers.

DFW logo.gif
The airport is pushing its 2-year old international terminal and Skylink people mover, speedy immigration processing as an alternative for folks accustomed to connecting through airports in Miami and Los Angeles.

The airport signed a nearly $5 million contract with the Dallas Convention and Visitors Bureau to promote the airport and the region.

D/FW CEO Jeff Fegan told me on a phone interview yesterday from Buenos Aires-- that while airport folks are good at talking to airlines, he felt it would be better to let the marketing push to travelers come from local tourism folks.

About $4 million of the campaign will be spent in Mexico and South America. The rest will be spent in Asia, with a sales rep in Seoul, South Korea (starting in January.).

This is a huge amount of money marketing this region, at least compared to what was being spent. In comparison, the Dallas CVB spends about $3 million TOTAL on its marketing. (That's out of about a $15 million budget.)

Airport folks said they chose these markets because the economies are vibrant (meaning there are travelers there who can afford to travel) and the business ties between So. America and Asia are getting stronger.

And, D/FW already has some service there, but thinks it could support more.

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Mesa cleans up mess

8:35 AM Tue, Nov 06, 2007 |
Terry Maxon   E-mail   News tips

Here’s an item left over from yesterday when we had some blog problems. Mesa Air Group Inc. made it official Monday, saying it had terminated its chief financial officer, George “Peter” Murnane III.


Mesa logo.jpg

Apparently, Mesa holds a grudge about having to pay $80 million to rival Hawaiian Airlines Inc.

A U.S. federal judge in Hawaii ruled that Mr. Murnane had destroyed evidence that Mesa was supposed to provide in a lawsuit filed by Hawaiian. According to the judge’s opinion, Mr. Murnane used software to erase documents that Mesa had gotten from Hawaiian.

At Hawaiian’s invitation, Mesa had looked at proprietary Hawaiian documents to see if it wanted to invest in Hawaiian. Mesa decided not to, then started its own inter-island airline to compete against Hawaiian and Aloha Airlines Inc.

Hawaiian had accused Mesa of using the secret documents improperly to learn of Hawaiian’s business plans and then to compete against Hawaiian.

The accusations of destroyed documents came to light, and Mesa in September suspended Mr. Murnane. Last week, the judge put the hammer on Mesa. On Monday, Mr. Murnane was officially gone.

The interim CFO is William Hoke, Mesa’s vice president of finance.

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Southwest opens Las Vegas crew base

8:25 AM Tue, Nov 06, 2007 |
Terry Maxon   E-mail   News tips

Southwest Airlines says it is opening a crew base at Las Vegas, which is somewhat of a surprise. I thought it already had a base there, considering how big its operations have grown there.

"Las Vegas is our busiest airport in terms of daily departures, so it only makes sense to make a home for our flight crew Employees here," said Daryl Krause, Southwest's senior vice president of inflight and fleet services.

In its announcement, Southwest said it is putting 394 pilot and 460 flight attendants there along with the 907 airport employees. A 14,200-square-foot crew facility at the airport will be replaced with a 25,000-square-foot facility in 2009.

Southest said the Las Vegas base is the airline's eighth crew base. Las Vegas will have nearly 1,000 flight attendants and pilots stationed there, giving it more than 2,000 Las Vegas-based employees.

Southwest is the biggest carrier at McCarran International Airport, carrying 37.5 percent of its 2007 passengers through August. Second is US Airways/America West, with 22.9 percent.

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Questions for a Southwest flight attendant

3:47 PM Mon, Nov 05, 2007 |
Terry Maxon   E-mail   News tips

I love it when someone does a list of really weird, stupid or funny questions asked them. Southwest Airlines blog, Nuts about Southwest, has a list of questions that passengers have asked Carole Adams, a Dallas-based flight attendant who has been flying 22 years for Southwest.

A sample:

Q. Do I have to sit in the middle seat? (Last available seat)

A. When you’re the last one to the dinner table for Sunday dinner, you don’t get the best piece of chicken.

Check it out.

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Southwest adds gate at Dallas Love Field

2:27 PM Mon, Nov 05, 2007 |
Suzanne Marta   E-mail   News tips

Southwest Airlines opened a new gate at Dallas Love Field today, bringing its total to 15.

(Actually, for the moment its 14 because one of its gates is temporarily closed.)

The new gate -- 1A -- is expected to help the carrier handle the growth in flights and passengers at its hometown airport.

Officials for the carrier report that the number of daily departures from Love Field has increased from 125 on Oct. 19, 2006, (that's when it first offered through-tickets beyond the Wright perimeter) to 137 on Sunday.

As the Dallas-based carrier has gradually added to its schedules, passenger volume has grown.

Southwest’s traffic climbed from 1,440,217 in first quarter 2006 to 1,657,492 in first quarter 2007, a 15.1 percent increase.

Southwest’s traffic climbed from 1,485,843 in third quarter 2006 to 1,910,178 in third quarter 2007, a 28.6 percent increase.

In third quarter 2007, Southwest boarded or deplaned 20,763 passengers a day, up 4,612 passengers from the same period in 2006.

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American does the right thing

8:39 AM Mon, Nov 05, 2007 |
Terry Maxon   E-mail   News tips

American Airlines wouldn't extend the five-year recall rights of furloughed flight attendants. The Association of Professional Flight Attendants didn't want to negotiate for fear that American would ask for more than the union was prepared to give up.

But on Friday, American and the union announced that the carrier would give flight attendants whose recall rights expired Nov. 1 another two months of recall rights.

So that raises the question -- what did the union have to surrender to get American to temporarily extend the recall rights for hundreds of furloughed flight attendants?

The answer, the union told members this weekend, was nothing. Says the union:

In no way did this move by AA to extend recall rights by two months involve APFA giving up anything in exchange. AA has felt a good deal of pressure from Senator Claire McCaskill of Missouri and other Capitol Hill leaders. This came at no cost to APFA, which represents over 19,000 American Airlines Flight Attendants, including than 1,400 furloughed members.

In other words, APFA has relinquished nothing in exchange for the two-month extension of recall rights to over 400 of our APFA members. APFA is NOT opening its contract early to address this or any other issue.

So, American did it out of the goodness of its heart (and after pressure from a U.S. senator).

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Labor historian looks at the right to strike

6:00 AM Sun, Nov 04, 2007 |
Terry Maxon   E-mail   News tips

In Sunday's newspaper, we have a story about the current labor situation in the airline industry. One of the people we talked to was labor historian Peter Rachleff, a professor at Macalester College in St. Paul, Minn.

newrachelff.jpg
He's also a labor activist as a member of the Twin Cities Northwest Workers Solidarity Committee and a consultant with Aircraft Mechanics Fraternal Association Local 33.

After we talked, Professor Rachleff followed up with a thoughtful essay on the right to strike in today's world and in particular his observations on how it has played out at Northwest Airlines. With his permission, I'm reprinting it here.

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What to expect when traveling this holiday season

6:00 AM Sat, Nov 03, 2007 |
Terry Maxon   E-mail   News tips

U.S. Rep. Jerry Costello, an Illinois Democrat who chairs the House Aviation Subcommittee, has asked U.S. Transportation Secretary Mary Peters, major airlines and airports "to detail to the American public what steps they are taking to prepare for the holiday travel season."

“Advanced planning by the airlines and airports will enhance the travel experience for flyers,” Rep. Costello said in a Thursday press release. “More staff devoted to friendly customer service and providing information, particularly during delays, makes a big difference. I look forward to discussing these issues and hearing about the progress being made.”

He plans a hearing Nov. 15 to discuss those preparations.

Let me save him some time. I can give him an advance look at what will happen this holiday season, and all those important people won't have to go to a hearing.

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American Airlines named top favorite airline by TripAdvisor

11:53 AM Fri, Nov 02, 2007 |
Suzanne Marta   E-mail   News tips

TripAdvisor, a Web site that publishes travelers reviews, issued the results of a survey of more than 2,500 travelers from around the world.

Here are some of the more interesting findings:

AALogo_275X28.gif
--Fort Worth-based American Airlines got the No. 1 spot when travelers named their favorite airline. British Airways was first when U.S. travelers were excluded and third overall.

--U.S. Airways was the least favorite airline according to respondents, although British travelers named discounter RyanAir (whose Michael O'Leary has joked about charging for ice) as the worst.


US Airways logo.jpg

--Brits take more time off than the rest of the world, but tend to be less active when they travel.

--Few people seem to want mobile phones to be used inflight. According to TripAdvisor, 90 percent of Brits and 78 percent of people worldwide hope to avoid listening to their seatmate yammer on for hours.

--Travelers -- especially Americans -- are becoming more "germaphobic."

--London's congested Heathrow and Chicago's delay-plagued O'Hare airports were nominated as travelers' least favorite.

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Two bags in London? Should I hold out hope?

10:47 AM Fri, Nov 02, 2007 |
Suzanne Marta   E-mail   News tips

I noticed this item on TravelMole today.

It seems British Airways chief executive Willie Walsh is predicting travelers may "soon" bring two carry-on bags through London.

"More good news for our customers will be the removal of restrictions on hand-baggage which we expect soon," Mr. Walsh was quoted as telling the BBC. "This will go a long way to relieving the hassle factor of the one bag limit."

I'm traveling through London Heathrow later this month-- dare I remain hopeful soon means before Nov. 26???

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NYC-London competition gets a Wii bit tougher

10:37 AM Fri, Nov 02, 2007 |
Terry Maxon   E-mail   News tips
EOS log.JPG
Until two years ago, there were no flights between New York’s JFK Airport and London Stansted Airport. Now, you’ve got MAXjet Airlines, Eos Airlines and American Airlines all offering daily flights, with as many as 324 business-class seats each way between the three and 195 coach seats on American.
Wii

In addition, Silverjet flies to Luton Airport near London with two daily flights and 102 seats each and the same business plan as Eos and MAXjet – all business-class seating and premium service for less-than-exorbitant fares.

So you got to have a gimmick to compete.

On Eos, that gimmick is a free Nintendo Wii if the round trip costs at least $4,000. Under $4,000, customers will get a Nintendo DS Lite handheld machine. If you prefer, you can get frequent-flier miles instead, 40,000 above $4,000, 20,000 below.

Here’s the catch.

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3 idle thoughts for Friday

6:00 AM Fri, Nov 02, 2007 |
Terry Maxon   E-mail   News tips

1. When daylight savings time finally ends, I hope I sleep through it.

2. Fares keep going up, and airlines keep filling their airplanes fuller than ever before. This indicates something important. I wonder what it is.

3. It's much too earlier for begin celebrating Christmas. But I wouldn't mind a package of chocolate and marshmallow Santas or two.

Blair candy Santas.jpg
(CREDIT: Blair Candy)
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Fare increase stuff

11:44 AM Thu, Nov 01, 2007 |
Suzanne Marta   E-mail   News tips

There's more fare increase action this week.

Last night, as we noted on DallasNews.com, American Airlines initiated a $20 fare increase late Wednesday.

Dallas-based fare watchers, FareCompare.com reported that there has been some matching by Delta Air Lines and Alasak and some rollbacks by American.

Expect more rigamarole as the airlines test the increase waters, jump out of the water then back in parts.

This increase may not have long legs. A spokeswoman for Southwest Airlines Co. told me today that the Dallas-based carrier -- whose participation is often considered crucial for increases to stick - said the airline would NOT be boosting fares this time around.




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A happy byproduct of Wright amendment changes

9:58 AM Thu, Nov 01, 2007 |
Terry Maxon   E-mail   News tips

Last year, Congress loosened the restrictions on flights out of Dallas Love Field. Since then, the number of people getting onto airplanes at Love Field has jumped significantly.

Dallas Love Field.JPG
Standard & Poor’s Rating Service noticed, and Thursday announced it was raising its ratings for $27 million of Dallas airport revenue bonds issued in 2001.

The increase was one notch, from BBB to BBB+. Both ratings are investment grade, so it remains to see what effect it will have on borrowing costs.

But with a new terminal coming that will cost at least $200 million and possibly more than twice that, a little drop in the interest rate on bonds could make a big difference in the financing expense.

On Wednesday, U.S. District Judge Sidney Fitzwater threw out a lawsuit that challenged last year's compromise. The lawsuit, by two companies that held the leasehold interest on the old Legend Airlines terminal, said the city of Dallas and Fort Worth, the D/FW Airport board, American Airlines and Southwest Airlines had conspired to limit competition by agreeing to tear the Legend terminal.

The losers may turn out to be winners if they can persuade the courts that their terminal is worth $100 million. That prompted an email this morning from reader Robert Burnett:

The real issue is whether a net increase of 5-10% of flights at Love Field is worth $100mm.

Obviously not since the expected revenue increase won't offset the $100mm outlay that Dallas will have to pay.

FW wins again.

We did a story Sept. 30 that showed a noticeable drop in air fares. I don't think Mr. Burnett is including any savings on air fares when he totals up the costs and benefits of last year's compromise.

I expect we'll be debating this on D/FW's 100th anniversary.

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The chairman, Dr. McDreamy, meets CEO Edna Turnblad

8:36 AM Thu, Nov 01, 2007 |
Terry Maxon   E-mail   News tips

It's all fun and games at Southwest Airlines headquarters on Halloween, and we've got this photo from DMN photographer David Woo to prove it.

As we noted Wednesday, Southwest CEO Gary Kelly dressed up as Edna Turnblad.
(Or more accurately, someone dressed Gary Kelly up as Edna Turnblad. He's really just a blank canvas that wickedly clever assistants can paint on. But he did shave his legs without help.)

Southwest chairman Herb Kelleher assumed the costume of Dr. Derek Shepherd, a.k.a. Dr. McDreamy on ABC's "Grey's Anatomy." Except for the fact that actor Patrick Dempsey who plays Dr. Shepherd is about 35 years younger than Mr. Kelleher, Mr. Kelleher is a dead ringer for Mr. Dempsey, right?

We ran a photo of Mr. Kelly and Mr. Kelleher in Thursday's Dallas Morning News. For our blog visitors, here's the same photo for those who didn't get to see it in print:

Herb and Gary
Herb Kelleher, left, as Dr. Dreamy and Gary Kelly as Edna Turnblad (DAVID WOO/Dallas Morning News)
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Goodbye, Dolly

5:03 PM Wed, Oct 31, 2007 |
Terry Maxon   E-mail   News tips
Marisol.jpg
Marisol Luna (CREDIT: American Girl)
A nine-year-old Florida girl, Abby Ann Telan, has gotten a new Marisol Luna doll from American Girl Inc. The more interesting deal, though, is why she needed one.

The new doll replaces one that was in a duffel bag that fell out of a partially open cargo door on an Atlantic Southeast Airlines jet, flying as Delta Connection, after it left Chicago Midway Airport. The bag hasn't been found yet.

""It makes me feel sad and scared," said young Ms. Telan, who, as the Tribune noted in an earlier story, had her doll's hair styled at the downtown American Girl Place. "I don't know where she landed or if she is OK."

The Tribune said that the duffel bag also included "Webkinz plush pets, a DW doll from the 'Arthur' children's television series and some of Abby Ann's clothes."

Abby Ann's dad, Patrick Telan, told the Tribune that: "She's not sleeping well, and we can't even show her vacation photos because the pictures of the dolls would upset her. The doll's fall into never-never land has been hard on her."

Marisol Luna, which is now out of production, stirred interest and some controversy when it was released in 2005 because Marisol is Hispanic. I saw one for sale Wednesday afternoon on Ebay, with bids then sitting around $90.

Incidentally, our retail writer, Maria Halkias, points out that a new American Girl Boutique and Bistro opens Saturday at the Galleria. You may not see Marisol, but you can see a lot of her doll colleagues. Your doll can have her hair done while you and family can eat or throw a birthday party.

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Mesa pilots go to bat for their managers (yeah, right)

3:41 PM Wed, Oct 31, 2007 |
Terry Maxon   E-mail   News tips

Earlier, we reported that Hawaiian Airlines won an $80 million judgment from Mesa Air Group after a bankruptcy judge ruled that Mesa's CFO deliberately destroyed potential evidence on computers.

Mesa logo.jpg
Pilot Michael Jayson, chairman of the Mesa Air Group unit of the Air Line Pilots Association, said in a statement:
We are shocked and appalled by these developments. The actions of MAG's senior management have put the future of Mesa Air Group and the livelihoods of their hard-working employees in jeopardy.

Although the negative publicity will soon die down, the financial impact of the Hawaiian Airlines decision -- if it is not overturned on appeal -- will likely be felt for years to come.

Combine this with the skyrocketing attrition among our pilots and the on-going operational and staffing problems at Mesa Air Group, and you can begin to appreciate why the pilots are so concerned about the future of our company.

That wasn't a vote of confidence, was it?

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No sex, please, in the new A380 private suites on Singapore Airlines

2:21 PM Wed, Oct 31, 2007 |
Terry Maxon   E-mail   News tips

Singapore Airlines says it wants passengers to behave themselves in the private suites with double beds on its new A380 super-jumbo jets. That means no sex.

“If couples used our double beds to engage in inappropriate activity, we would politely ask them to desist,” company spokesman Stephen Forshaw told The Times of London.

“There are things that are acceptable on an aircraft and things that aren’t, and the rules for behaviour in our double beds are the same ones that apply throughout the aircraft,” he said.

As the BBC noted, the suites aren't sound-proof (well, neither are lavatories, and that hasn't stopped a lot of people, has it?).

"All we ask of customers, wherever they are on our aircraft, is to observe standards that don't cause offence to other customers and crew," the airline said in a statement quoted by the BBC.

"Nothing different applies for our Singapore Airlines Suites customers."


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A voice for a Delta-Northwest merger

11:04 AM Wed, Oct 31, 2007 |
Suzanne Marta   E-mail   News tips

BusinessWeek.com's deputy news director Justin Bachman makes the case for why Delta Air Lines (led by former Northwest exec Richard Anderson) should acquire Northwest Airlines in a story today.

Mr. Bachman points to the two carriers' complementary routes, hubs and fleets and recently bankruptcy scrubbed balance sheets.

And then there's this:

"Today, many of the airlines' biggest holders are hedge funds and other strategic investors anxious for a profitable exit," Mr. Bachman writes.

He goes on to quote Roger King, a senior airline analyst with CreditSights in New York saying "The best target out there just sitting around saying, 'Hey, buy me' is Northwest."

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Mesa owes Hawaiian $80 million

8:43 AM Wed, Oct 31, 2007 |
Terry Maxon   E-mail   News tips

Mesa Air Group said Wednesday it would appeal a federal bankruptcy judge's ruling that Mesa has to pay Hawaiian Airlines $80 million.

"We are obviously very disappointed with this judgment," Mesa chairman and chief executive officer Jonathan Ornstein said. "The order is not a result of a jury finding, but from a bankruptcy judge who entered sanctions against Mesa concerning evidentiary issues. We believe these sanctions went too far and that an impartial appellate court will find the sanctions and this judgment should be set aside."

Hawaiian had a different view of the decision after it was announced Tuesday afternoon.

"Today's ruling is a triumph for fair competition and ethics over dishonesty and illegal behavior," Hawaiian's president and CEO Mark Dunkerley said. "Nobody benefits when a company like Mesa misuses confidential information to gain an unfair competitive advantage, then lies about it and destroys evidence."

Mesa suspended CFO George Peter Murnane III in September after the bankruptcy court found that he had destroyed evidence in Hawaiian's lawsuit accusing Mesa of misusing information that Hawaiian had shared with Mesa.

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It's official -- TPG now owns Midwest Airlines

11:09 AM Tue, Oct 30, 2007 |
Terry Maxon   E-mail   News tips

Midwest Air Group shareholders have okayed selling the company to TPG Capital for $450 million, with some help from Northwest Airlines.

That ends the saga that began months ago with an unsolicited and unwelcome offer from AirTran Holdings.

For more, here's our story.

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Where's the Jerry Lewis Jet Bloat Telethon?

10:21 AM Tue, Oct 30, 2007 |
Terry Maxon   E-mail   News tips

Many people in public relations are quite good at finding a current event, and then positioning their client as a player in that current event.

To that end, let me present the press release Tuesday morning from CharcoCaps, warning us that "jet bloat" is a common occurrence for air travelers, and we should all worry about it as the holiday travel season approaches.

They have a statistic, like all good press releases should.

"Not to mention, 16 percent of adults admit to passing gas during public travel, according to a recent survey for CharcoCaps Homeopathic AntiGas Formula," the press release says.

THEY EVEN HAVE AN EXPERT!

"While it's hard to determine the exact cause of excess gas while flying the friendly skies, there are many possible causes," says Patricia Raymond, M.D., gastroenterologist, author and assistant professor at Eastern Virginia Medical School. "While excessive gum chewing, candy sucking and air swallowing to equalize the inner ear air pressure for take-off and landing will lead to non-smelling flatulence, harried eating at the airport is another story."

I am simply stunned. I cannot go on. If you want to read more and get tips for avoiding this problem, look here.

If there is a holiday-pegged press release to beat this, we'll let you know.

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Profit margins, updated

9:47 AM Tue, Oct 30, 2007 |
Terry Maxon   E-mail   News tips

On Monday, we put together a chart of net margins and operating margins for nine of the 10 largest U.S. carriers. That chart showed Alaska Air Group with the best margins and AMR (American Airlines) with the lowest.

AirTran reported its third-quarter results Tuesday, and AMR should be thankful. AMR is no longer on the bottom for net margins, although it still has the lowest operating margin.

I'm defining the operating margin as operating income as a percentage of operating revenue. The net margin is net income as a percentage of operating revenue. I made no allowances for special items, so consider that.

Here is an updated chart with AirTran added in, and ranked according to operating margins.

Airline Operating margin Net margin
Alaska 14.4% 8.6%
Northwest 13.6% 7.2%
UAL 11.9% 6.0%
JetBlue 10.3% 3.0%
Southwest 9.7% 6.3%
Delta 8.7% 4.2%
Continental 7.3% 6.3%
US Airways 6.7% 5.8%
AirTran 6.3% 1.7%
AMR 5.4% 2.9%
Group 9.0% 5.2%
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Q3 airline earnings for top 10 U.S. carriers

9:42 AM Tue, Oct 30, 2007 |
Terry Maxon   E-mail   News tips

AirTran Holdings reported earnings Tuesday morning, so we've now got the nation's 10 largest carriers on record. The final tally: net income of $1.67 billion, a $2.41 billion turnaround from the $737 million in losses in third quarter 2006.

Of course that's distorted by Northwest Airlines' loss of nearly $1.2 billion in third quarter 2006 when it was operating in bankruptcy. Throw that out, and the other nine carriers collectively had a $442 million profit in third quarter 2006. If, if, if.

Here are the updated numbers with AirTran results added in. Dollar figures in millions.

Airline 2007 2006 Change
AirTran$11-$5NA
Alaska $85.8 -$17.4 NA
AMR $175 $15 1067%
Continental $241 $237 2%
Delta $220 $52 323%
JetBlue $23 $0 NA
Northwest $244 -$1,179 NA
Southwest $162 $48 238%
UAL $334 $190 76%
US Airways $177 -$78 NA
Total$1,672-$737NA
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Lloyd Hill talks about pilots and American

1:00 AM Tue, Oct 30, 2007 |
Terry Maxon   E-mail   News tips

Lloyd Hill, the new president of the American Airlines pilots union, sat down for an interview Thursday, and we've got a story in Tuesday's editions of The Dallas Morning News from our conversation.

Lloyd Hill.jpg
But even a long story has to cut out of a lot of what was said, so I'm posting more of the interview down below

Those who think Mr. Hill is a radical will be pleased to know that Mr. Hill probably agrees with you -- although not as his detractors intended the term. Be sure and read that part.

The message he got across is that the union intends to be very tough in negotiations and won't be walking hand in hand with American management on a path of rose petals. He says it's his responsibility to look out for the union membership's interests, and management can look after its own interests.


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Alaska fares well, AMR fares last in earnings

12:23 PM Mon, Oct 29, 2007 |
Terry Maxon   E-mail   News tips

Alaska Air Group has the highest operating and net margins among the nation's 10 largest airlines, and American Airlines parent AMR has the puniest. The numbers don't yet include AirTran Holdings, which reports its results Tuesday.

On AMR, the knee-jerk reaction is to say that AMR is paying the price for not going into bankruptcy to lower its costs even more. Ah, but the top carrier, Alaska Air, never went into bankruptcy, either.

The bankruptees -- Northwest, UAL, Delta and US Airways Group -- are scattered among the ratings, not grouped at the top. So take it for however you want to interpret it.

I'm defining the operating margin as operating income as a percentage of operating revenue. The net margin is net income as a percentage of operating revenue. I made no allowances for special items, so consider that.

Airline Operating margin Net margin
Alaska 14.4% 8.6%
Northwest 13.6% 7.2%
UAL 11.9% 6.0%
JetBlue 10.3% 3.0%
Southwest 9.7% 6.3%
Delta 8.7% 4.2%
Continental 7.3% 6.3%
US Airways 6.7% 5.8%
AMR 5.4% 2.9%
Group 9.1% 5.3%
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American Airlines tests new food options

12:04 PM Mon, Oct 29, 2007 |
Suzanne Marta   E-mail   News tips

American Airlines is testing a new round of food items for its buy-on-board program to gauge what will be on the inflight menus in 2008.

The series of three tests begins today and will end Dec. 23.

Travelers in coach class flying between Dallas/Fort Worth International Airport and Los Angeles and D/FW and New York LaGuardia through Nov. 18 will test new sandwiches options.

DFW travelers to Chicago and LAX in the morning and afternoon, and from San Francisco and LAX to ORD and JFK between Nov. 5-Nov. 25 will test four new snack and beverage options, such as Clif protein bars and energy drinks.

The airline's transcontinental travelers will test new, light meal-type offerings, such as an antipasto platter or a fruit and cheese plate between Dec. 3 and Dec. 23. These new offerings will be $10.

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SAS grounds its Dash Q400 fleet

8:20 AM Mon, Oct 29, 2007 |
Terry Maxon   E-mail   News tips

SAS Group, the Scandinavian carrier, said Sunday it is permanently grounding its 27-airplane fleet of Bombardier Dash Q400s, one day after the third Q400 in seven weeks had a landing gear collapse upon landing. That's about 5 percent of SAS' seat capacity.

“Confidence in the Q400 has diminished considerably and our customers are becoming increasingly doubtful about flying in this type of aircraft," SAS president and CEO Mats Jansson said Monday. "Accordingly, with the Board of Directors’ approval, I have decided to immediately remove Dash 8 Q400 aircraft from service."

On Saturday, a Q400 on flight from Bergen, Norway, had a landing gear collapse as it was landing in Copenhagen. No one was injured.

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Responses to pilot story

6:29 PM Sun, Oct 28, 2007 |
Terry Maxon   E-mail   News tips

In Saturday's newspaper, we had an interview with Louis Smith, president of FLTops.com, a company that acts as an information service for pilot recruiters, professional pilots and hopefuls.

Mr. Smith's basic points, to summarize, is that the airline industry will need a lot of new pilots in the coming years; that short term, the regional carriers will be under pressure as major carriers hire away the regional's pilots; that the military won't be the primary source for pilots in the future; and that carriers may have to hire pilots with only a small number of hours of flying time and spend more time training them.

I have three interesting responses from emailers.

1. A Frisco man said I should have told readers how to become an airline pilot. "Most readers of your article probably have no idea what it takes to become an airline pilot. Until 9-11, I did not know that one could simply take 'tech school training' and that student loans are available for the training. (Had I known 30 years ago that being a pilot was an option for me, I have pursued it. Having grown up in the Vietnam era, I incorrectly assumed that all airline pilots came from the military.)"

2. An American Airlines pilot pointed out that pilot-recruiting services always have been talking about looming shortages.

He's peddling something and saying "pilot shortage" helps him convince people to buy his services and get on with an airline of one type or another. If you figure a civilian pilot with an undergraduate college degree and the qualifications traditionally sought by a major airline has spent money and years on the order of what non-Ivy League law school graduates and physicians have devoted; the payoff based on current trends does not justify the investment.

He further made these points:

Prior to deregulation a military pilot with six to eight years of service only had to work at a major airline at a pay cut for one year. After probation the pilot would be back at their previous military officer purchasing power. . The regional carriers only pay $16,000-18,000 per year, and have truly horrible working conditions.

The pay cuts and other tumult at major carriers have arguably reduced the value of that career path.

Raising Age 60 to Age 65, or some other arbitrary point, will further stagnate the advancement of people moving into the career, and further disincentivize potential aspirants.

3. Mr. Smith, making the point that furloughed pilots won't return to their former employer if their former employer's future didn't look rosy, said: "What good is $200,000 a year if it's only for three weeks?"

That set off another American Airlines pilot who read about Mr. Smith's comment in general and assumed Mr. Smith was talking about that pilot in specific:

I have over 20 years with American and I have never made $200,000 a year. Please check your facts before making statements that are not true.

Actually, I think Mr. Smith was exaggerating to make a point. But if the comment offended the vast majority of passenger airline pilots who have never made $200,000 a year, please be assured Mr. Smith wasn't talking about you. For you, let's say: "What good is $80,000 a year if it's only for three weeks."

All pilots who make less than $80,000 a year -- please don't write.

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Colorful airplanes for good causes

5:31 PM Fri, Oct 26, 2007 |
Terry Maxon   E-mail   News tips

Before October ends, let's take a look at the pink Delta Air Lines airplane and the flowered Air Canada airplane.

Delta pink airplane.jpg
(CREDIT: Delta Air Lines)
In case any of you have encountered the pink plane, it was repainted in 2005 to mark National Breast Cancer Awareness Month and to show Delta's support of the Breast Cancer Research Foundation.

And in case you were wondering, that's why flight attendants have been selling pink lemonade during October and they and airport agents have been wearing pink ribbons, ties, scarves, etc.

“This year marks the third year Delta and its nearly 50,000 employees worldwide continue support of The Breast Cancer Research Foundation, an organization that works tirelessly toward their mission of achieving prevention and finding a cure for breast cancer,” said Tim Mapes, Delta’s vice president of marketing and president of the Delta Foundation.

“This disease affects many of our customers and employees, as well as their families and friends, and we remain deeply committed to helping raise both awareness and funds toward the fight against breast cancer which will, one day, lead to a cure,” he said.

Air Canada poppy.jpg
(CREDIT: Air Canada)
Air Canada is putting a poppy on the tail of its 20 of its airplanes and 10 Jazz Air turboprop airplanes during the period of Remembrance. Remembrance Day is Nov. 11, what used to be called Armistice Day in the United States, to mark the end of World War I and to honor the war dead.

The Royal Canadian Legion sells poppies for the two weeks leading up to Nov. 11, and Air Canada and Jazz Air are putting the poppy on the 30 aircraft.

"This type of commitment to the perpetuation of Remembrance in Canada is appreciated by our veterans," Legion Dominion president Jack Frost said.

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Other bloggers are talking about the American pilot contract proposal

4:38 PM Fri, Oct 26, 2007 |
Terry Maxon   E-mail   News tips

The Allied Pilots Association laid out a couple of dozen items to the American Airlines negotiators this week, and it has caught the attention of other bloggers.

William S. Swelbar, a research engineer at the Massachusetts Institute of Technology, did some figuring on the back of his data envelope, and estimated that the APA proposal would raise American's costs by more than a billion dollars. That is "one rich deal," he notes on Swelblog.

I argue that the APA proposal fails to serve its members. Not just because of the costly demands, including the proposal that pilots receive holiday pay if they fly Super Bowl Sunday, but because the union’s demands insist upon a return to 1992 wages adjusted for inflation. That sets completely unrealistic expectations when put in context of the massive change in the landscape for network carriers, and the US airline industry for that matter, since the mid-1990s. American’s average “nominal” domestic fares were actually lower in 2006 than they were in 1995.

Holly Hegeman, editor of Plane Business, also took note on her PlaneBuzz blog about the APA's demand to get Super Bowl Sunday off:

Why does this remind me of the old United Airlines' pilot contract -- the one that paid a pilot to have his piano tuned if the airline forced him to change domiciles?

Guys, sorry. Good try, but I ain't buying this one.


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FAA air controller contract skirmish

4:42 PM Thu, Oct 25, 2007 |
Katie Fairbank   E-mail   News tips

The National Air Traffic Controllers Association, which is locked in a bitter contract fight with the Federal Aviation Administration, is accusing the agency of wanton spending on “high-end items that have no relationship whatsoever to the safety of the flying public.”


FAA photo 1.jpg
Redecorated lobby in FAA center (CREDIT: National Air Traffic Controllers Association)

“We’re at a time now where the equipment is substandard and more importantly the buildings are in totally decrepit shape,” said Doug Church, spokesman for the union. “Fort Worth Center has a hole in the roof. Why are they not patching that instead of buying artwork for the lobby? It defies good sense.”

FAA spokesman Roland Herwig said the roof is being patched temporarily and there are long-term plans to get it fixed.

The union said the FAA has spent money in recent weeks on several “frivolous, unneeded luxury items,” including furniture and a piece of art worth more than $1,300 at the Fort Worth Center. Meanwhile, plastic tarps drape electronic equipment to protect them from a leaking roof.

“But it’s coming out of other pots of money,” he said, adding that the lobby at the facility needed to be redecorated.

FAA photo 2.jpg
Art work in lobby of FAA center (CREDIT: NATCA)
“It was a lobby that made you feel like you were going into a gymnasium. Up to a point you can be Spartan, but we needed to put some things into that space and we did. It now looks like a professional space,” he said.

Mr. Herwig said that less than $6,000 was spent to redo the area.

The union, which outlined spending at FAA offices around the country, also pointed out that new furniture was purchased for management offices and the front lobby at Dallas/Fort Worth International Airport’s tower.

The FAA is undergoing a $1 million renovation of the radar room in the center tower, Mr. Herwig said. The costs for most of the furniture is included in that number.

The union, which has pointed out end-of-year capital spending by the FAA in previous years, outlined other purchases made around the country. Some of those include flat-screen televisions, $150,000 in office furniture at Kansas City and a moving-message board for "motivational messages” at Fayetteville, N.C.

FAA photo 3.jpg
Draped equipment in FAA center (CREDIT: NATCA)
FAA photo 4.jpg
Draped equipment in FAA center (CREDIT: NATCA)
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More on pilot salaries, American Airlines and others

10:47 AM Thu, Oct 25, 2007 |
Terry Maxon   E-mail   News tips

Thanks to the Massachusetts Institute of Technology's Airline Data Project, I'm putting up some comparison data of airline pilot salaries.

These are averages for all pilots at an airline. A Boeing 747 or 777 will earn more than a MD-80 or Airbus 319 pilot. If you have one type of airplane, like Southwest Airlines, it's not a factor. Having said that, let's take a look at the numbers:

1995 2006 Change
American $112,190 $138,290 23.3%
Continental $90,461 $123,618 36.7%
Delta $129,313 $127,268 -1.6%
Northwest $154,586 $117,556 -24.0%
United $135,728 $114,985 -15.3%
US Airways $127,053 $86,958 -31.6%
America West $77,093 $99,168 28.6%
Networks $124,334 $120,889 -2.8%
Low-cost carriers
Southwest $107,109 $165,882 54.9%
jetBlue NA $98,927 NA
AirTran NA $96,527 NA
ATA NA $105,952 NA
Low-cost carriers $104,933 $128,311 22.3%
Other
Alaska $104,869 $129,620 23.6%
Hawaiian $74,565 $125,350 68.1%
Midwest $85,197 $93,052 9.2%
Other $96,524 $122,252 26.7%
Total All Sectors $122,547 $122,402 -0.1%
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US Airways, Alaska report earnings

7:16 AM Thu, Oct 25, 2007 |
Terry Maxon   E-mail   News tips

Here's a quick look at Thursday's earnings reports:

US Airways Group Inc. earned $177 million, or $1.87 a share, on revenues of $3.04 billion in the three months ended Sept. 30. A year earlier, it lost $78 million, or 88 cents a share, on revenues of $2.97 billion.

Alaska Air Group Inc. earned $85.8 million, or $2.11 a share, on revenues of $995.1 million. A year earlier, it lost $17.4 million, or 44 cents a share, on revenues of $935.7 million.

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We have more airline earnings coming today

6:00 AM Thu, Oct 25, 2007 |
Terry Maxon   E-mail   News tips

We've got earnings today for Alaska Air Group, parent of Alaska Airlines and Horizon Airlines, and for US Airways Group. Analysts are expected a sharp rise in US Airways earnings, and results for Alaska Air that are pretty close to last year's third quarter.

So far, six of the top 10 U.S. airlines have reported their third quarter results, and net income is more than double that of the comparable period in 2006 -- $1.16 billion, compared to $542 million in third quarter 2006.

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American responds to pilot contract proposal

3:21 PM Wed, Oct 24, 2007 |
Terry Maxon   E-mail   News tips

American Airlines responded Wednesday to the Allied Pilot Association contract proposal. In brief, American has not scheduled a ceremony to sign a new contract.

Says American on its aanegotiations Web site:

It will take some time to fully understand the impact of these requests, but at first glance it appears that these items would dramatically increase our pilot costs – making us even more uncompetitive and worsening our labor cost disadvantage. We cannot ignore the competitive realities of the marketplace and jeopardize our fragile recovery. As we’ve previously discussed with the APA, increases of the magnitude proposed would simply return us to the destructive cycle we have been trying to climb out of. Such a course serves no one well in the long run, including our pilots.

Many of the proposals presented by the APA are unprecedented in the passenger airline industry. In addition, they fail to include any mention of productivity. Any discussion regarding pay increases must be closely linked to discussions regarding increased productivity. As we’ve communicated to the APA, the company is open to exploring variable compensation programs that would provide additional income opportunities for pilots, but we need to look at the entire picture and productivity gains must be factored in as part of that equation so that we can achieve a competitive cost structure.

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American, pilots, adjusted for inflation

3:16 PM Wed, Oct 24, 2007 |
Terry Maxon   E-mail   News tips

The Labor Department has a Cost of Living Calculator on its Web site. You can plug in a number from any year back to 1980, and it'll tell you what the comparable number should be in 2007.

Using that, a pilot who was making $100,000 in 1992 should be making $148,602.99. That jibes with a calculation I had done, using the union's statement that it was seeking an increase averaging 2.68 percenet a year since 1992. My number was $148,692.10; close enough.

Since I had the calculator up, I decided to run American's 1992 numbers through it to see if American's revenues, operating income and various expenses were keeping up with inflation as well.

So here's what we have. The middle number is a hypothetical one, the 1992 figures adjusted upwards for inflation:

Category 1992 2006, adjusted for inflation Actual 2006 number
Operating revenues $15.8 billion $22.7 billion $22.6 billion
Operating expenses, total $15.1 billion $21.7 billion $21.5 billion
Operating profits $690 million $991 million $1.1 billion
Wages, benefits, etc. $5.4 billion $7.7 billion $6.8 billion
Fuel $1.9 billion $2.7 billion $6.4 billion
MD-80 senior captain $159.73 an hour $237.36 an hour $158.85 an hour

Note: Current captain's salary is for August 2007; August 2006 would be slightly less

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Five aviation rising stars

8:34 AM Wed, Oct 24, 2007 |
Terry Maxon   E-mail   News tips

Aviation consultant Ascend has picked five "future stars" in global aviation, and none of them is based in the United States.

“Airlines come and airlines go,” Ascend managing director Gehan Talwatte said in Ascend's announcement. “But some stick around long enough to make a name for themselves and a few even break into the big league. In recent years, we’ve seen Emirates, Ryanair and Virgin Atlantic all make that step up."

Ascend has picked five airlines that it thinks will join the ranks of the industry leaders. "We believe that all five have the business models, and the right expansion plans in place to capitalise on the sweeping changes we’re expecting in the aviation market over the next decade,” Mr. Talwatte said.

Here's the five, and what Ascend had to say about them:

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Pilots explain American pay/contract proposal

7:45 AM Wed, Oct 24, 2007 |
Terry Maxon   E-mail   News tips

So, you want to know the details of the American Airlines pilots' union contract proposal?

The Allied Pilots Association has put an explainer on its public negotiations site, apanegotiations.com. Here's a link to the document itself.

And here's the American Airlines management site for its views on the pilot negotiations.

I don't see that American has an official position yet on whether Super Bowl Sunday should be an official holiday for pilots, as the APA requested in its proposal.

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Delta as airline merger bait?

6:00 AM Wed, Oct 24, 2007 |
Terry Maxon   E-mail   News tips

Roger Horrell, a retired Delta Air Lines pilot, offers these thoughts on the prospects of a Delta merger, acquisition, etc.,

Dear Mr. Maxon,

I read your article in the Financial Section of The Dallas Morning News. This morning I came across this email that follows my note.

The four items that made me inclined to think for some time Delta would be walking down the aisle with another airline (either as a bride or a groom) after emerging from bankruptcy were: Mr. Anderson having Northwest Airlines in his past resume; The composition of the BOD generated by the creditors; The pay down of debt; The lack of a Boeing 787 order which could be shortened but with expensive leases.

Similar to my former airline, Western which after coming very close to liquidation in 1984 cut it's cost dramatically, reduced it's debt, and literally put on its most risqué mini-skirt, went down to the corner and said to both American & Delta, "Hello sailor."

Though not near as acrimonious as labor relations at American are, Mr. Anderson first denied to the employees he was there to facilitate a merger, then a little over a month after taking over as CEO started talking out of the other side of his mouth. Trust in management at Delta has again become an issue.

Roger

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American pilots say no to meetings

7:16 PM Tue, Oct 23, 2007 |
Terry Maxon   E-mail   News tips

The Allied Pilots Association won't be attending this year's AMR/American Airlines management meetings, thank you. It told management so in a letter Tuesday.

aaapa.jpg
The annual conference is management's chance to tell the troops how the airline is going to face its issues and improve itself in the next year, with a general state-of-the-airline theme. The two-day sessions typically start just after noon on one day and end around noon the following day. The first of this year's three sessions starts on Tuesday, Oct. 30, with the last one ending on Friday, Nov. 2.

Here's what the union told its members:

APA Declines Participation in AMR Fall Leaders Conference

Fellow pilots,

In upcoming corporate communications you will see information announcing AMR’s annual Fall Leaders Conference.

Given the deteriorated state of employee-management relations and the substandard performance of management, we have justifiably concluded an “AMR leaders conference” is an oxymoron. To subject ourselves to a function that only serves as a forum for management to engage in self congratulation would be a waste of our valuable time -- time that will be better spent moving our negotiating agenda forward.

The letter we presented to management, declining their invitation to attend, is attached for your review. Do not be distracted by these all-too-familiar management tactics. We have determined our worth and intend to pursue it without diversion.

Fraternally,

Captain Lloyd Hill, APA President
Captain Tom Westbrook, APA Vice President
Captain Bill Haug, APA Secretary-Treasurer

And keep reading for the letter it sent to management.

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A few more details on American pilots' proposal

4:37 PM Tue, Oct 23, 2007 |
Terry Maxon   E-mail   News tips

The Allied Pilot Association sent an email to pilots this afternoon explaining its contract proposal that it presented to American Airlines.

As you might remember, American has proposed a productivity-based contract -- no more pay unless a pilot flies more. In other words, no increase in rates of pay.

We've posted the APA proposal below.

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An American-related person replies

2:51 PM Tue, Oct 23, 2007 |
Terry Maxon   E-mail   News tips

Earlier, I posted a letter from an unhappy American Airlines customer, a Platinum AAdvantage member, who criticized American's service.

One of the comments came from a person who does business with American and knows the company and the industry. I posted this person's comment; I know the person who wrote it, and he has credibility.

So in addition to posting his comment below the original item, I'm reprinting it here.

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Airline service -- an unhappy traveler

7:30 AM Tue, Oct 23, 2007 |
Terry Maxon   E-mail   News tips

A while back, I wrote an article about Mark Mitchell, American Airlines' new managing director of customer experience. I also posted a long Q&A of Mr. Mitchell's comments on this blog about American's commitment to improve its admittedly lagging customer service.

That prompted a number of responses, with skepticism as the main element.

One letter was from Marti Doran, a Dallas businesswoman who lamented the state of service at American Airlines. It probably could have been written about most of the major U.S. carriers, but American was the airline she often flies.

I initially didn't respond, because I didn't know what I could say. But she wrote again, and I finally got around to writing her back. With her permission, I'm reprinting her letter (and my response). I'd welcome any reaction.

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A press release about a fare hike

6:00 AM Tue, Oct 23, 2007 |
Terry Maxon   E-mail   News tips

A lot of airlines put out press releases when they offer a fare sale. But Alaska Airlines did something Monday I haven't seen too often -- they put out a release saying they were raising fares.

Alaska Airlines said it was raising fares $5 to $10 one way, or up to $20 for a round trip, to compensate for higher oil prices.

"With the price of a barrel of crude oil spiking more than 50 percent since this time last year, jet fuel is now our largest single expense, accounting for more than 30 percent of our overall operating costs," said Bill Ayer, chairman and chief executive officer of Alaska Air Group, the parent company of Alaska Airlines and Horizon Air. "Like other businesses, we need to offset at least some of our increased costs."

Alaska Air said the $10 increase in oil prices in recent weeks would add $100 million to its annual jet-fuel bill, based on the formula that every $1 increase in crude prices raises Alaska's cost $10 million.

The $10/$20 fare increase will apply to longer distance flights. The $5/$10 increase will apply to flights up and down the West Coast, most flights in Alaska and between southeast Alaska and the lower 48 states, the airline said.

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Team Travel

1:32 PM Mon, Oct 22, 2007 |
Katie Fairbank   E-mail   News tips

The Dallas Stars and Texas Rangers will soon be flying to away games in a newly customized Boeing 757.

The renovated airplane will be unveiled tomorrow by Hicks Sports Group, a few hours before the Stars board for their western road trip to Los Angeles and Phoenix.

The plane has been custom designed with 25 seats that fold down flat into beds. It is operated by Paradigm Air

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Controller contract

1:19 PM Mon, Oct 22, 2007 |
Katie Fairbank   E-mail   News tips

The air traffic controller union fired another salvo today in its ongoing contract battle with the Federal Aviation Administration.

The National Air Traffic Controllers Association said that 415 days without a contract is worsening an already-too-tight staffing situation.

There were 856 retirements in fiscal year 2007, representing 7.4 percent of the experienced controller workforce. Of the retirements, only 16 were mandatory (age 56).

It’s the fourth-straight year that the FAA has come up short of accurately predicting retirements. The FAA said in a teleconference today that the agency is pleased with the way their analysis is "trending."



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AA provides AAdvantage map for mile slaves

9:49 AM Mon, Oct 22, 2007 |
Terry Maxon   E-mail   News tips

American Airlines on Monday released a new feature on www.aa.com -- a map-based feature to help people find AAdvantage mile providers in 11 cities. The URL is www.aa.com/milefinder.

You pick from the cities and a map pops up with the names and locations of places that offer AAdvantage miles. In the Dallas area, for example, it lists 262 places, ranging from Angelo & Vito's Pizzeria at 4520 Frankford Road in Dallas, to Zoom Vietnamese And Thai Cuisine, which by coincidence is two blocks away at 4727 Frankford Road.

The other featured cities include Fort Worth, Baltimore, Boston, Chicago, Los Angeles, Miami, New York, San Francisco, St. Louis and Washington, D.C.

Is American excited about this new service?

“American is excited to add another feature to our interactive media channels. We are always looking for new avenues to engage travelers in ways that are personal and relevant to them,” said Kurt Stache, president - AAdvantage marketing programs.

“AAdvantage MileFinder is need- and location-specific, so it is an ideal tool for AAdvantage members to see how easy it is to earn miles in their neighborhood or on their next trip,” Mr. Stache said.

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New Southwest boarding system

9:44 AM Mon, Oct 22, 2007 |
Terry Maxon   E-mail   News tips

A colleague who flew to San Antonio this past weekend points out that the new boarding system for Southwest Airlines favors those people who can count.

"And not everyone can count," she sighed.

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Let's think about mergers and consolidation

9:31 AM Mon, Oct 22, 2007 |
Terry Maxon   E-mail   News tips

We had a story in today's Dallas Morning News about what the heads of Delta Air Lines, American Airlines and Continental Airlines had to say last week about industry consolidation.

Reader Scott Piepenburg offers these ideas about a logical dance partner for Delta:

Let's look at a few scenarios here regarding Delta and its merger options.

Merging with Northwest is the obvious suggestion; both are fresh out of bankruptcy and have a clean slate, but there are too many downsides. The hub at Memphis would conflict too much with Atlanta, and the hub at Cincinnati isn't as flexible as the hub at Detroit; the Minneapolis hub offers international connections that would not be as well served out of Salt Lake City, but Northwest is very weak in the West.

Delta logo high rez.jpg
Coupled with the fact that Delta is a "Boeing" shop and Northwest is an Airbus shop and the differing employee relations issues, it wouldn't work very well. Northwest would have to give up its "golden stock" in Continental, but would bring the anti-trust immunity with KLM/Air France and really open up European and Asian destinations.

Merging with Continental? Continental doesn't want to play with anybody, but from a route structure, aircraft type and employee relations, it’s a outstanding fit. Then again, Northwest can veto it because of the golden stock they have.

Merging with American? Nah, too much animosity.

United? Surprisingly, it’s a very good fit. Good route structure, good employee relations, good hubology (but again, Cincinnati is going to have to go) Delta gets United's strength on the West Coast and Hawaii, as well as access to Heathrow, but joining a "Sky Team" and "Star Alliance" together could be a major problem. If Delta were the "surviving" carrier, then they probably would stay with Sky Team and they would in all probability loose the slots at Heathrow and United does have a strong commitment to Airbus aircraft but may be willing to move away from that.

USAir? Lots of animosity and philosophical differences but a good route structure.

Alaska? Good synergies. Delta gets the development they need on the West coast and Alaska gets access to foreign markets; it is a manageable fit.

Assuming Delta merges, and for sake of argument, lets say it’s with United, Continental, or USAir, the other carriers will need to protect their structure, so a merger by American with someone because plausible. What is scary is that Northwest becomes the most logical choice; good route development, complimentary employee relations (not all that good) and a good alternative hub to finally shedding St. Louis and moving the traffic to Memphis (which does NOT have a PFC structure in place but NW still collects the money for it).

Just some musings for a Monday.

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Monday morning trivia

6:00 AM Mon, Oct 22, 2007 |
Terry Maxon   E-mail   News tips

When American Airlines or Delta Air Lines pilots are talking to air traffic controllers, they identify themselves by their airline's names and flight numbers: American 1140, Delta 690 or whatever.

But not all radio callsigns are so pedestrian. So that's today's question:

Name the airlines that use these callsigns when they talk to controllers:

A. Speedbird
B. Cactus
C. Redwood
D. Air Mike

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The death of Carol Anne Gotbaum

7:45 AM Sat, Oct 20, 2007 |
Terry Maxon   E-mail   News tips

There is the curious story of Carol Anne Gotbaum, a woman who died in police custody at Phoenix Sky Harbor International Airport after she was denied seating on a couple of overbooked US Airways/Mesa Air flights to Tucson.

An opinion piece last Sunday in the Washington Post basically suggested that Ms. Gotbaum would still be alive if she had been allowed to board her airplane.

"There's every reason to believe that Gotbaum would be alive today if she had been allowed to board her flight to Tucson and take her rightful seat," writer A.L. Bardach suggested.

That prompted a response Thursday from US Airways, which said Ms. Bardach got her facts wrong, and said overbooking flights was a standard practice in the industry.

"The overbooking issue, however, just does not apply to Mrs. Gotbaum," wrote Elise Eberwein, US Airways senior vice president, people, communication and culture . "She did not get on the flight because she arrived after the flight had closed."

Ms. Gotbaum's death and the WP column set off a flurry of comments in the blogosphere, many of them critical of US Airways. But one blogger, the Cranky Flier, came to US Airways' defense.

Said Cranky Flier Brett: "There have been plenty of intelligent arguments about the bigger question of what is wrong with US Airways, Mesa, and this industry overall (answer: a lot), but this is clearly not one of them. This is just a poor attempt at a smear job."

A key point in the Washington Post column is that US Airways and Mesa overbook outrageously. So for laughs, we give you the overbooking stats for the most recent month available, August 2007:

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DOT announces JFK limits (and airlines aren't happy)

5:21 PM Fri, Oct 19, 2007 |
Terry Maxon   E-mail   News tips

The U.S. Department of Justice told airlines Friday how many flights it wants to allow during peak periods at New York's John F. Kennedy International Airport, and the industry didn't like it.

ATA President and CEO James C. May called it "a disappointing decision."

"Slashing operations at JFK alone will not solve the congestion problem but will shut the door on growth for our country’s leading international gateway," Mr. May said. "We know that there are better solutions to New York’s capacity needs, and we are committed to working with FAA to put them into effect.”

Officials from the airlines, airports and government meet Tuesday and Wednesday in Washington, D.C., to work out voluntary limits to handle the problem of too many flights, too little airspace capacity at New York airports, particularly JFK.

“Our strong preference is to develop market-based solutions that will address delays and preserve passenger choice,” Transportation Secretary Mary Peters said. “But we will consider scheduling reductions as a last resort in order to prevent a repeat of this summer’s nightmare delays.”

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Seat belts -- do we really need to be told how to use them?

3:03 PM Fri, Oct 19, 2007 |
Terry Maxon   E-mail   News tips

Blogger Eric Starkman raises a point about airlines: Do airline passengers really need to be told how to fasten and release a seat belt?

To ponder the issue with him, click here.

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Oh, sure, bribe them to read your blog

10:36 AM Fri, Oct 19, 2007 |
Terry Maxon   E-mail   News tips

Southwest Airlines has launched a contest on its Nuts About Southwest blog, with the winner getting a free trip for two to Las Vegas to attend the BlogWorld Expo, Nov. 8-9.

The trick is to write the best caption for the photo below. Visit the Southwest blog to get to it. If you write the best caption, you get to go.

vegaspic.jpg

Click here for the details.

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American "intrigued" by Boeing 787

9:41 AM Fri, Oct 19, 2007 |
Terry Maxon   E-mail   News tips

Gerard Arpey was asked by reporters Wednesday about a possible purchase of Boeing 787s, the hot-selling wide-body jet that has filled Boeing's order book. We have no further clues about when and if American Airlines will place an order.

“It’s fair to say we’re giving the 787 careful consideration," Mr. Arpey said. "We’re intrigued by the airplane. We think it has a lot of potential to fit in with our fleet and certainly would be a replacement for potentially the A300s and the 767s. Along with a million other things that we have going on, we’re giving active consideration to that airplane.”

Boeing 787 Dreamliner.jpg
Boeing 787 Dreamliner (SOURCE: Boeing)

I've dug up his comments when I asked him about the Boeing 787 on Aug. 29, when he was dedicated AA's new terminal at JFK Airport in New York, and here they are:

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Northwest takes last A330

9:12 AM Fri, Oct 19, 2007 |
Terry Maxon   E-mail   News tips

Reader Scott Piepenburg points us to a Detroit Free Press story about Northwest Airlines taking delivery of its 32nd Airbus A330, the last that it had on order. Notes Scott:

This makes Northwest the largest operator of the A330 in the world. It also gives Northwest the youngest transatlantic fleet of any North American or European carrier (as quoted on the Detroit Free Press.) They also stated they intend to double the size of their international fleet by 2010 and are the North American launch customer for the 787.

I might mention that American Airlines chairman and CEO Gerard Arpey was asked -- again -- about American's potential purchase of Boeing 787s. I'll break that out into a separate item very shortly.

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3 idle thoughts for Friday

7:19 AM Fri, Oct 19, 2007 |
Terry Maxon   E-mail   News tips

1. If that's really the State Fair of Texas going on, why isn't it raining?

2. Airport officials from other parts of the world know that D/FW Airport got $180 million for natural gas drilling rights under the airport. And they're envious.

3. What an oddity -- there's a growing shortage of qualified airline pilots in the United States, but American Airlines still has nearly 2,600 pilots on furlough.

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Southwest Airlines talks to analysts

10:25 AM Thu, Oct 18, 2007 |
Terry Maxon   E-mail   News tips

Highlights, minutia, etc. from the Southwest Airlines conference call Thursday morning, starring CEO Gary Kelly and CFO Laura Wright:

Gary Kelly
* Right now, Southwest doesn't plan to add any cities in 2008, unless some opportunity arises, Mr. Kelly said.

"Our revenues are at record levels, but they're still not accelerating fast enough to meet these cost challenges. And all of that argues for, I think, less risk on the revenue side, and, therefore, you know, our thinking at this point is no new markets for 2008," he said.

He added: "We'd like to allow the new markets that we've added over the last three to four years time to continue to improve, and we're going to want to continue to add
flights to a lot of those new markets anyway."

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Another airfare increase

10:09 AM Thu, Oct 18, 2007 |
Suzanne Marta   E-mail   News tips

What is this, national increase airfares week?

Last night, United Airlines boosted fares $20 roundtrip for tripslonger than 1,500 miles each way and by $10 roundtrip for trips shorter than that, according to Rick Seaney, chief executive of FareCompare.com.

Mr. Seaney noted that the latest increase is broader than the previous ones.

As of about 9 a.m. today, the increase was being matched by Delta Air Lines. Another series of fares get loaded around lunchtime-- we may have more info on whether this is going to stick or not by then.

"Travelers who have procrastinated on purchasing airline tickets for holiday travel can now be officially worried -- amid the swirl of four domestic airfare increases since Labor Day weekend, tonight in the 8:00pm EDT domestic U.S. airfare filing the proprietary FareCompare.com airfare tracking software noted a significant increase (fifth since Labor Day) by United Airlines," Mr. Seaney said.

Jamie Baker, an airline analyst with JP Morgan Chase & Co. said in a note to investors Thursday that unlike most Legacy led increases this year, "Discounter fare categories were also affected."

He added that could lead to "some roll-backs should discounters such as Frontier not take the bait."

Mr. Baker reiterated that he remains "optimistic of a sixth (or fifth) increase before year-end, possibly over the Thanksgiving holiday" for Southwest Airlines.

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Continental conference call

9:55 AM Thu, Oct 18, 2007 |
Terry Maxon   E-mail   News tips

Some comments from the Continental earnings call:

continentalLogo.gif
On a question about why Continental was boosting its Cleveland hub, chairman and chief executive officer Larry Kellner pointed to the decisions by US Airways to shrink its Pittsburgh hub (from more than 500 daily departures to well under 100) and Delta Air Lines to shrink its Cincinnati hub.

There's a lot of Midwest cities that still need airline service, he said.

“We think we’ve got an opportunity there to grow where other airlines have shrunk," Mr. Kellner said.

Asked about whether limits on the number of flights in the New York market would let Continental and others charge more for seats, Mr. Kellner said that any silver lining would be offset by the limits on Continental's ability to grow in the New York markets.

“In general, Continental wins in a competitive marketplace, and I don’t like things that restrict competition," Mr. Kellner said.

Fixing the air traffic control system to allow greater capacity and more flights “is the key solution to us,” he said.

Asked about spinoffs of parts of the business, Mr. Kellner said Continental's record shows that it is prepared to sell parts of itself to enhance shareholder value, including its ownership in Amadeus, Airinc and ExpressJet, to name several.

“What we’re not going to do is do something that would be a short-term pop, but long term would be disastrous to our business,” Mr. Kellner said.

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Southwest sets a record

8:45 AM Thu, Oct 18, 2007 |
Terry Maxon   E-mail   News tips

Southwest reported third-quarter net income of $162 million Thursday, up from $48 million a year earlier.

Southwest logo.gif
What's interesting is that for the first nine months of the year, it has earned $533 million, the best Jan. 1-Sept. 30 results in its history.

And it's done it without setting a quarterly record in any quarter this year.

First quarter income of $93 million was behind the first quarters of 2001 and 1999. Second quarter income of $278 million trailed that of 2006. Third quarter income was behind the results in 2005 and 2000.

The second best nine-month results came in 2000 when Southwest earned $448 million through Sept. 30 and finished the year with $603 million.

If Southwest closed down its fiscal year as of Sept. 30 and took the last three months off, 2007's $533 million would have ranked as the second best full-year earnings, behind only 2000.

So there's your goal, Southwest. You need to earn $71 million in the fourth quarter to beat the 2000 record.

The pessimists would point out that Southwest has accumulated $533 million in net income on revenues of $7.37 billion, while the 2000 nine-month result of $448 million was accomplished on only $4.18 billion. So net income in 2007 was 7 percent of revenues, compared to 11 percent in 2000.

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AMR CFO Horton's comments about selling off units

2:40 PM Wed, Oct 17, 2007 |
Terry Maxon   E-mail   News tips

As we noted on an earlier item, AMR chief financial officer Tom Horton talked about the company's look into whether it should sell off some of its parts.

Here are his remarks:

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Neeleman sells some more stock

2:06 PM Wed, Oct 17, 2007 |
Terry Maxon   E-mail   News tips

David Neeleman, JetBlue Airways founder and non-executive chairman, continues to sell JetBlue stock.

He filed a form with the Securities and Exchange Commission disclosing that he sold 100,000 shares of JetBlue stock for $915,552 on Monday.

That leaves him with 7,973,281 shares, still a substantial chunk of stock. But less than a year ago, on Nov. 8, Mr. Neeleman owned 10,773,281 shares. That means he's sold off more than a fourth of his holdings.

In May, JetBlue's board replaced him as chief executive officer, and gave him non-executive status on his chairmanship.

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AMR's Arpey, Horton talk to analysts

12:58 PM Wed, Oct 17, 2007 |
Terry Maxon   E-mail   News tips

Gerard Arpey, AMR and American Airlines chairman and CEO, and chief financial officer Tom Horton talked Wednesday afternoon to analysts and news media about third-quarter earnings.

Arpey.jpg
Gerard Arpey
The big news is that the company is studying whether it should spin off some of its units: American Eagle, American Beacon Advisors, the AAdvantage program or its maintenance, repair and overhaul business.

"For each of these businesses, there are arguments for some type of value-enhancing activity, but there are also strategic and practical challenges," Mr. Horton said.

"We need to consider the strategic inter-relationships of the businesses – in particular the potential impact on the synergies of the businesses vs. the potential value creation from separation.

"As with all companies, we need to evaluate whether there are any implications down the line that might cause what appears to be a smart decision on its face to be questionable in retrospect. Therefore, we are carefully considering the pros and cons as we make our decisions."

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AMR is in the black

10:20 AM Wed, Oct 17, 2007 |
Terry Maxon   E-mail   News tips

AMR says it earned $175 million last quarter. That's not as good as many had thought earlier in the third quarter that AMR would perform, but it's still a lot better than the $15 million earned in third quarter 2006.

For that matter, it's a lot better than losing $1.7 billion, as it did in the third quarters of 2001-2005.

We'll try to post updates from the earnings call with analysts this afternoon.

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Fitch says airlines have enough cash

8:34 AM Wed, Oct 17, 2007 |
Terry Maxon   E-mail   News tips

All that money that airlines have been socking away will give them enough cushion to withstand an economic downturn or more tightening of capital markets, Fitch Ratings says.

"Airline industry liquidity is the strongest it has been since 2001, thanks to cost-cutting and a better operating environment," Fitch senior director William Warlick said in a press release.

Fitch said debt maturities are "manageable" for the next few years with the liquidity available. Airline debt rated by Fitch have has maturities of $3.7 billion in 2008 and $3.6 billion in 2009.

Those maturities grow to $4.9 billion in 2010, but are "manageable" with the nearly $22 billion in liquidity held by the six rated airlines, Fitch said.

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Delta goes to Heathrow, thanks to Air France

7:08 AM Wed, Oct 17, 2007 |
Terry Maxon   E-mail   News tips

Delta Air Lines and Air France announced a major cooperative effort across the North Atlantic on Wednesday, and part of it gives Delta some Air France slots to fly into London Heathrow Airport.

Delta said it would begin a daily round trip from Atlanta and two round trips from New York JFK to Heathrow starting March 29.

Delta will also start up flights from JFK to Paris Orly and Lyon and between Salt Lake City and Paris Charles de Gaulle.

Because the two airlines have antitrust immunity, they'll jointly market their trans-Atlantic service and share revenues.

The first phase will involves flights between Air France's two Paris hubs and its Lyon hubs and Delta's Atlanta, JFK, Cincinnati and Salt Lake City hubs, as well as the Heathrow flights. The pair estimated that will involve $1.5 billion annually in shared revenues.

The later phase, which will include all trans-Atlantic service by the two as well as Los Angeles-Tahiti service, will involved more than $8 billion annually, the two said.

Delta has made a major push into international service, which represented about 20 percent of its capacity a few years ago and is now twice that -- 40.4 percent as of September.

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American's D.C. lobbyist plays up the glamour

9:03 PM Tue, Oct 16, 2007 |
Terry Maxon   E-mail   News tips

Will Ris, American Airlines’ top lobbyist in Washington, D.C., spoke at the Boyd Group’s annual aviation forecast conference Tuesday. He talked about the “lofty duties” he performs as he represents the world’s biggest airline.


Ris.jpg

Here’s some of the things I’ve done in the last couple of weeks.

We met with a congressional office that told us they were thinking about introducing legislation to require airplanes to be cleaned more often.

We met with another office which is thinking about legislation to require us to install a separate area on each plane where children can be seated and screened off so they will not be able to see the video screens on the airplane in case there’s violence on the movies shown.

We met with gun owners about restrictions on shipping guns to the United Kingdom in bags.

We met with the Department of Homeland Security to try to convince them that we should not be required to have to fingerprint every non-U.S. citizen leaving the United States.

And most important of all, we had a series of meetings with the Senate Ethics Committee about whether the new rules allow us to double-book members of Congress.

In short, it’s a glamorous life, filled with issues of national and global importance.

Mr. Ris also talked about his early ambitions.

“When I was young and idealistic, I thought what I really wanted to do with my life is to go to work for a big corporation, work really hard and when I got older, I’d go to work for a non-profit corporation. Then one morning about five years ago, I woke up with the realization that my dream had come true and I didn’t have to change jobs.”

(FYI – American’s parent, AMR Corp., lost more than $8 billion between 2001 and 2005

One other thing – Mr. Ris, who was hired by AMR’s legendary chairman and chief executive officer Bob Crandall, gestured toward the cutout of a toothy shark, part of the conference’s beach motif.

“By the way, thanks for putting Bob’s picture up on stage here.”

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Southwest raises ticket prices by $10

1:37 PM Tue, Oct 16, 2007 |
Suzanne Marta   E-mail   News tips

Southwest Airlines quietly raised ticket prices last night by $10 each way or $20 per roundtrip on some routes from Dallas Love Field.

Southwest spokeswoman Beth Harbin said the increase was in reaction to rising fuel prices and was not in response to a $5 (each way) increase launched last week by American Airlines and matched by other legacy carriers.

Ms. Harbin said the fare increases do not apply to nonstop Dallas Love Field routes INSIDE the Wright amendment perimeter.

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The cleansing power of bankruptcy

9:23 AM Tue, Oct 16, 2007 |
Terry Maxon   E-mail   News tips

Delta Air Lines reported a $220 million net profit Tuesday, $363 million pre-tax. That compares to its $52 millio in net income in third quarter 2006 while Delta was still operating in bankruptcy, so it's not a true comparable.

This would be Delta's best third quarter since 1999 when it earned $344 million. The third quarter historically has been good for airlines and for Delta. Between 1993 and 2000, Delta earned $1.7 billion in the third quarter, or about $212 million a year.

But between 2001 and 2005, Delta lost $4.78 billion in the third quarter. So $220 milliion is a welcome change.

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Update on fare increase

5:36 PM Mon, Oct 15, 2007 |
Suzanne Marta   E-mail   News tips

JP Morgan Chase & Co. airline analyst Jamie Baker's prediction this morning has proved correct.

United Airlines, which had pulled back its fare increase over the weekend, has reinstated it.

To recap, the $10 roundtrip increase was launched by American Airlines on Friday and was soon matched by other airlines.

Here are a couple graphs from the Bloomberg story on the increase.

United, the second-largest U.S. airline, initially adopted the increase on Oct. 12, then rescinded it yesterday, spokesman Jeffrey Kovick said. The Chicago-based carrier reinstated the higher fares today to remain competitive with other airlines. US Airways followed the same pattern, reinstating the increase at midday today, spokesman Philip Gee said.
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More on Southwest's new boarding and gate areas

5:24 PM Mon, Oct 15, 2007 |
Suzanne Marta   E-mail   News tips

Southwest launched its new boarding process at Dallas Love Field today.

Dallasnews.com reporter Kimberly Durnan shot this video with customer feedback.

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Michael Boyd's greatest hits

1:05 PM Mon, Oct 15, 2007 |
Terry Maxon   E-mail   News tips

We're at the Boyd Group's annual aviation forecast conference this week in Sarasota, Fla. Its president, Michael Boyd, is not just a smart guy, but also a very quotable guy. So we'll present some of his best lines as we hear them:

On airlines that offer connections between Europe and Asia through Dubai: “Unless you’re a camel, there’s no reason to go there.”

Speculation about airline mergers and consolidation: “A lot of this is just plain gossip."

About a request from a congressman for a free analysis of AirTran Airways' proposal to buy Midwest Airlines: “Doing it free violates our non-compete clause with Mother Theresa. She doesn’t do aviation consulting and we don’t do charity work.”

On selling off parts of an airline to increase shareholder value: “This is like taking your Lexus and selling it off in parts and making more money than you paid for it. The problem, when you’re done, you don’t have a car.”

On rising fuel prices: “We figure at $80 a barrel, most airlines can make money, barely. You go much above that and they drop way below the line. If it goes to 90 bucks a barrel, I don’t know, invest in Enron or something.”

Recommending the Ringling Circus Museum in Sarasota: “It’s a circus museum. You’re in aviation. You’ll understand the venue.”

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AA's recent fare increase seems sticky

10:36 AM Mon, Oct 15, 2007 |
Suzanne Marta   E-mail   News tips

American's effort last week to boost fares by $5 each way appears to have gained some traction over the weekend, JP Morgan Chase & Co. analyst Jamie Baker wrote Monday morning in a note in investors.

Mr. Baker notes that each legacy airline had matched at one point or another over the weekend. He said reports that United had rescinded its increase may have been premature, and that he expects the airline to reinstate it by this afternoon.

He explained that airlines have three chances to see what their peers have done with airfares on weekdays, but only one chance a day on the weekends.

Assuming Mr. Baker is correct about United, that would mean that legacy carriers have raised fares seven times (out of a dozen attempts) this year.

Mr. Baker's perspective was that such increases by discount carrier stend to carry more impact because they affect the lower end of fares, where more fares are purchased.

He added that given that Southwest had already boosted fares five times this year, "we remain optimistic of a sixth increase before year-end, possibly over the Thanksgiving holiday."


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Southwest's new boarding policy starts today at Love Field

6:05 AM Mon, Oct 15, 2007 |
Suzanne Marta   E-mail   News tips

If you're traveling through Dallas Love Field on Southwest, remember that the new boarding system starts today.

Instead of just a group letter (A, B or C), you'll also get a number that designates your "place" in line.

When it comes time to board, you'll simply go to the stainless steel colum that includes your number. For example, an A13 would stand in the section for Nos. 11-15.

Once you're on the plane, there are no assigned seats.

Starting Monday, the new system is in place in Dallas and San Antonio. It'll change everywhere else early next month.

For more info, check out our story on DallasNews.com, or go to Southwest's primer on its new system here.

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Some parents none too pleased with Southwest's new pre-boarding policy

9:51 PM Sun, Oct 14, 2007 |
Suzanne Marta   E-mail   News tips

Earlier this month, Southwest changed its policy allowing families with young children (that means they're under 4 years old) to pre-board before the rest of the passengers.

Now, those families board after the first passengers (Group A).

That assumes, of course, that those familes aren't holding Group A boarding passes themselves.

I got an email tonight from Shaun Dakin who has started a blog and an online petition asking Southwest to change.

We first wrote about this in August, while Southwest was testing the new system.

At the time, a spokeswoman told me that testing showed most families already had Group A passes and that shifting others to board at what Mr. Dakin's group is calling "Group A 1/2" helped to speed boarding.

Actually, she specified, it sped deboarding. It seems when you let families with young kids on the plane first, they tend to sit in the front. Then, when it comes time for everyone to get off the plane, it takes longer for those families to gather everything (and everyone) together to leave.

Mr. Dakin said not being able to pre-board makes flying with little ones more stressful for parents. Click below to see what he said in his note to me:

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Pilots' union talks about letter to Arpey

9:45 AM Sat, Oct 13, 2007 |
Terry Maxon   E-mail   News tips

The Allied Pilots Association, in its Friday hotline to members, talked about the Sept. 18 letter to Gerard Arpey that hit the newspapers and wires.

In the hotline, the union quoted from the letter and said ... well, why don't you just read it yourself? We've excerpted the part pertaining to the Arpey letter:

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Gerard Arpey on JFK flight limits

8:00 AM Sat, Oct 13, 2007 |
Terry Maxon   E-mail   News tips

When American Airlines CEO Gerard Arpey was in New York Aug. 29 to dedicate a new JFK terminal, we asked him about the possibility of imposing limits on flights at Kennedy.

American and United Airlines in 2004 agreed to voluntariliy cut back their flights in Chicago after getting pressure from Transportation officials. Similar voluntary restraints might work in New York, at least short-term, Mr. Arpey told us.

Here's what he said:

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Airline industry responds to JFK summit

2:31 PM Fri, Oct 12, 2007 |
Terry Maxon   E-mail   News tips

The Air Transport Association says it would love to talk to the Department of Transportation about congestion at New York airports, but it put the stress on expanding capacity, not cutting schedules.

Says ATA CEO James May:

ATA member airlines are fully committed to working closely with all stakeholders to address the challenges associated with the growing demand for air travel in and out of the New York area.

In the coming weeks, this will involve working collaboratively with the DOT, the FAA and the port authority to improve operational efficiency at the major New York metropolitan airports.

To meet the strong demand for air service in the New York-New Jersey region, it also means accelerating the introduction of the capacity improvements associated with the New York airspace redesign program, and other short- and long-term capacity-enhancing solutions that include both commercial and corporate aviation.

No one believes that just posting a ‘No Vacancy’ sign at JFK is the right way forward.

Is that the right analogy? Isn't it more like limiting the number of people who can get into a phonebooth at one time?

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DOT's Peters calls for JFK congestion summit

11:32 AM Fri, Oct 12, 2007 |
Terry Maxon   E-mail   News tips

U.S. Transportation Secretary Mary Peters is convening an Oct. 23-24 summit to discuss reducing airline delays at New York’s John F. Kennedy International Airport, and the announcement might give us some idea what she’s planning.

The DOT release says the meeting with airlines will be “to discuss flight schedules” at JFK, and I bet she’s not proposing that they increase the number of flights.

“Our first choice is to find market-based incentives to fix delays so we can preserve passenger choice, but we will consider imposing scheduling restrictions as one option to avoid a repeat of this summer’s delays,” Secretary Peters said in the release.

In a year plagued by delays, JFK has been among the worst for on-time arrivals. In August, for example, 41.3 percent of its flights arrived late (more than 15 minutes behind schedule), compared to 14.3 percent at Dallas/Fort Worth Airport or 28.9 percent for all U.S. flights.

Between 6 p.m. and 7 p.m., 62.2 percent of JFK's flights in August were late. That's pretty bad.

In fact, the three major New York area airports rank as the worst airports for delays. Here's a list of airports ranked by percentage of late arrivals for the first eight months of 2007:

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Swelblog is swell

9:54 AM Fri, Oct 12, 2007 |
Terry Maxon   E-mail   News tips

Let me recommend another blog to read when you're not reading this one.

William S. Swelbar, a research engineer at the Massachusetts Institute of Technology, has started a new blog, www.Swelblog.com, which is a must-read for anyone who wants to understand the airline industry and its issues.

The blog is backed up by reams of analytical information from MIT's airline data site. As I told Mr. Swelbar today, it told me things I didn't know, and I'm supposed to know this stuff.

It won't be welcome reading for airline managements that aren't doing a good job running their companies or labor groups wanting to get more money from employers who don't have much to give. But it should be required reading.

Mr. Swelbar, who works in MIT's International Center for Air Transportation, wrote in his Oct. 1 introduction:

I did not start this blog to win friends or influence anyone. I’m a data guy, and I’ve been studying the industry long enough to come up with some strong opinions . . . many of which aren’t popular in either boardrooms or union halls. My approach is analytical because, in my view, the numbers don’t lie.

As another numbers nerd, I applaud

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Fare increase du jour

9:30 AM Fri, Oct 12, 2007 |
Terry Maxon   E-mail   News tips

American Airlines raised most of its domestic fares by $5 Thursday night, says JP Morgan analyst Jamie Baker.

"As is increasingly the case with Legacy-initiated increases, Discounter markets were
largely excluded," Mr. Baker writes in a report out Friday morning. "Given the recent 14% increase in spot jet kero prices (to $2.37), we would ascribe a high probability to competitive Legacy matching this weekend."

If it sticks, it would be the seventh fare increase out of 12 broader attempts in 2007, Mr. Baker notes.

Mr. Baker repeats previous themes -- he's more excited when discount airlines like Southwest Airlines (ticker symbol LUV) raise ticket prices or when the industry reduces its capacity:

We continue to ascribe greater materiality to Discounter fare increases that lift the lower (but higher volume) end of the fare spectrum. Given LUV’s growing affection with holiday-weekend fare increases, we remain optimistic that the industry will benefit from one more LUV increase before year's end - if so, marking its sixth effort in 2007.

On the capacity front, we continue to believe that AMR [American Airlines] & NWA [Northwest Airlines] are most likely to further trim planned flying levels, given their large sub-fleets of inefficient but fully-owned & depreciated narrowbodies (and following last week’s unexpected LCC [US Airways] announcement that Q4 mainline capacity would decline 4%, versus an earlier flattish forecast).

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3 idle thoughts for Friday

6:06 AM Fri, Oct 12, 2007 |
Terry Maxon   E-mail   News tips

1. Relations between the Allied Pilots Association and American Airlines management over the next year or so won't be warm and friendly. Just a hunch.

2. Now that Southwest Airlines has unveiled its new boarding procedure and gate layout, I wonder what its other fourth-quarter surprises will be. We've been promised improvements to its frequent-flier program and other stuff.

3. Fall is the nicest week of the year in Texas.

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Warning: Kyla alert

6:15 PM Thu, Oct 11, 2007 |
Terry Maxon   E-mail   News tips
Branson, Ebbert
Sir Richard Branson gives Kyla Ebbert a lift. (BOB RIHA JR./Virgin America)
I know, I know. We all agreed that, unless she wins the Nobel Peace Prize, there's not much reason to keep Kyla Ebbert in the limelight. She made her point, and Southwest Airlines says it won't play the fashion censor anymore.

But then we received these photos from Wednesday's festivities marking the first Virgin America flights between San Francisco and Las Vegas, and we had to use them.

We don't have the online rights to the most widely circulated photo of Ms. Ebbert, with her wearing the fabric-limited outfit that got some Southwest employee alarmed in San Diego in early July.

So we're running these photos, and then let's let the matter drop.

Unless she wins the Nobel Peace Prize.



Kyla, Branson, Carmen
Sir Richard Branson yuks it up with Kyla Ebbert, left, and Carmen Electra. (DARRIN BUSH/Las Vegas News Bureau)

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Magazine picks top places, airlines, hotels, etc.

2:30 PM Thu, Oct 11, 2007 |
Terry Maxon   E-mail   News tips

Conde Nast Traveler says the top U.S. city to visit is San Francisco, followed by New York and Charleston, S.C.

JetBlue Airways is the top U.S. domestic airline, according to the magazine's readers, with Midwest Airlines and Hawaiian Airlines getting second and third billing. Among rental car firms, it's Hertz, Enterprise and Avis in that order.

For hotels, the top 3 in order are the Ritz-Carlton Chicago, the Peninsula in Chicago and Stephanie Inn at Cannon Beach, northwest of Portland, Ore.

More than 28,000 readers cast ballots in 39 categories, with the top three places identified. The magazine singled out two winners for their longevity:

Singapore Airlines is again the #1 International Route Airline, and has led this category for 19 of the past 20 years (in 1994 Swissair took the top spot) and remains the only carrier ever to earn an overall score above 90.0.

San Francisco, the #1 U.S. City, has also been #1 for 17 of the past 18 years (in 1992 Santa Fe won the honor).

The 2007 winners are in the magazine's November issue, on stands Oct. 25. Look below for the complete list:

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When can American's pilots go on strike?

10:34 AM Thu, Oct 11, 2007 |
Terry Maxon   E-mail   News tips

I was having an email conversation Wednesday with Holly Hegeman of PlaneBusiness.com about pilot negotiations at American Airlines. The basic question was when we should get excited about the labor talks.

I told her that I thought the 30-day cooling-off period would end on May 25, 2009.

For those unfamiliar with airline labor law, the Railway Labor Act doesn't let either the employer or the union to engage in "self help" until the National Mediation Board concludes that there's an impasse.

That sets off the 30-day period during which the NMB mediator tries "super-mediation" to get a last-minute deal. But if there is no deal, the NMB releases the parties to do what they will.

In other words, that's when the union can go on strike and the company can impose a contract.

So Holly wondered how I had concluded that May 25, 2009, would be the day. For my reasoning, keep reading:

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Southwest's Kelly: "Make sure you credit Southwest"

6:33 PM Wed, Oct 10, 2007 |
Suzanne Marta   E-mail   News tips

I was busy typing my story for the Web, when Southwest CEO Gary Kelly stopped by.

He noticed I was sitting in one of the plush lounge-style chairs at Dallas Love Field's Gate 11 typing my story and had my computer plugged into the adjacent side table.

"Make sure you credit Southwest for that," he said, stopping by to check-in.

Sorry Gary, it didn't make it into my final copy.

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SOUTHWEST: No more loud blue chairs

6:21 PM Wed, Oct 10, 2007 |
Suzanne Marta   E-mail   News tips

Bob Jordan, Southwest's executive vice president of strategy and technology, said the carrier decided not to use its trademark "Canyon Blue" for the plush, vinyl lounge-style seats like it tested in San Antonio.

Those seats tended to scuff, Mr. Jordan said, leading the airline to swap for a more refined black leather instead.

But those chairs won't go to waste.

They're going to headquarters, where, "in some of the reception areas, you may see the blue chairs," he said.

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SOUTHWEST: About a dozen airports to be upgraded by early November

6:11 PM Wed, Oct 10, 2007 |
Suzanne Marta   E-mail   News tips

Southwest's Gary Kelly said he hopes to have "a little more than a dozen" of the carrier's airports upgraded with the new gates by the time the new boarding system takes effect in early November.

Mr. Kelly wouldn't specify which ones, but indicated that it would be the ones that had the most impact and would include many of its largest operations.

The carrier has to get airport approvals before it does any work-- a process airline officials said has started at all of its 64 locations.

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New boarding will start at Love on Oct. 15; systemwide early November

5:03 PM Wed, Oct 10, 2007 |
Suzanne Marta   E-mail   News tips

Southwest CEO Gary Kelly said the Dallas-based carrier's new boarding method will begin on Oct. 15 at his headquarters at Dallas Love Field.

That's when the airline expects to have its "extreme makeover" of its 14 gates finished.

The new boarding method-- which assigns passengers a number for their places in line, but not a seat -- will take effect early November

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It's an open house for Southwest at Dallas Love Field

4:58 PM Wed, Oct 10, 2007 |
Suzanne Marta   E-mail   News tips
Gary Kelly
COURTNEY PERRY/DMN
Southwest has quite a spread here at Gate 11 at Dallas Love Field--

Lots of appetizers, wine and even champagne.

After a brief welcome, CEO Gary Kelly, while holding a champagne filled glass, offered this proposal to a group of reporters:

"We can either drink or I’ll stand here and answer your questions."

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Love Field traffic up 16 percent

3:46 PM Wed, Oct 10, 2007 |
Terry Maxon   E-mail   News tips

Love Field saw its passenger traffic increase 16 percent in September, up from 531,672 a year earlier to 616,058 last month.

Southwest saw a bigger increase, 22 percent, as it rose from 475,224 a year ago to 580,437 in September.

Why is the overall airport increase less than Southwest's increase?

Well, American Airlines has pulled out of the airport, and the regional partners now providing service aren't carrying nearly as many passengers. In addition, Continental's totals are down nearly 4,000.

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More from BoardFirst.com founder Kate Bell

2:21 PM Wed, Oct 10, 2007 |
Suzanne Marta   E-mail   News tips

Kate Bell, the Phoenix founder of BoardFirst.com, said in a press release today that she wonders if Southwest will begin charging for the Group A boarding passes that her 2 year old company offered for $5.

The Phoenix entrepreneur shut down her business after the legal battle grew weary. (A U.S. District judge ruled against BoardFirst)

Ms. Bell said in a release Wednesday that Southwest CEO Gary Kelly's inbox was "flooded" with "an outpouring of outcries and complaints from BoardFirst customers," on Tuesday.

I'm not sure how Ms. Bell knows that.

I checked in with Southwest folks, and they said Mr. Kelly has gotten emails on both sides of the issue, but his inbox was "not what we would call flooded."

Click below to see Ms. Bell's public statement on the end of her business:

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AA to close Cincinnati rez center

12:25 PM Wed, Oct 10, 2007 |
Terry Maxon   E-mail   News tips

American Airlines just announced it was closing its reservations center in Cincinnati. Well, there you go -- I didn't know it had a reservations center in Cincinnati, and now it's too late.

AALogo_275X28.gif
The closing will be finalized by next September. Here's a brief story about the closing.

I'm reminded, for no apparent reason, of author and Des Moines native Bill Bryson, who got The Times of London to hire him on the basis that he'd be the only one in the newsroom who knew how to spell Cincinnati correctly.

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Boeing 787, where are you?

11:26 AM Wed, Oct 10, 2007 |
Terry Maxon   E-mail   News tips

Airbus Industrie suffered it first with the A380. Now, Boeing is going through the same thing with its new Boeing 787 Dreamliner.

We're talking about delays. Boeing said Wednesday morning that it won't be delivering the first of its new Boeing 787 jets until November or December 2008, well behind the original delivery date of May 2008.

In fact, Boeing says the first test flights won't happen until first quarter 2007. Originally, Boeing planned the first tests for September, and as recently as Sept. 5 was telling analysts that the tests would begin in mid-November to mid-December.

Here's our story.

Boeing 787 Dreamliner.jpg
Boeing 787 Dreamliner (SOURCE: Boeing)
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Sneak peek at Dallas Love Field

11:23 AM Wed, Oct 10, 2007 |
Suzanne Marta   E-mail   News tips
Southwest seating
Passengers sitting in new cushier chairs with side tables. If you squint, you can see the additional "Power Stations" behind them with some stools./SUZANNE MARTA
I headed over to Dallas Love Field this morning to get an early look at the new gate areas.

Short version: It's going to look a lot like San Antonio's "test gates," though the garish blue cushy chairs are now in the much more tasteful black vinyl.
Also, small side tables by the cushy chairs have both power outlest and USB plug-ins for those folks trying to get some work down in between flights without sucking up their batteries.
Here are some quick pictures with some details.

Click here for our early story on DallasNews.com.

kid area
The new gate area has a kiddie table and chairs/SUZANNE MARTA



Stanchions
Silvery pillars will denote the new 5-passenger sections that will organize folks under the new boarding system set to launch this month/SUZANNE MARTA

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Virgin America picks up a Southwest customer

9:23 AM Wed, Oct 10, 2007 |
Terry Maxon   E-mail   News tips

I was going to ignore Virgin America's launch Wednesday of its new San Francisco-Las Vegas service. That's a long way from Dallas, and Suzanne had done an item about it Monday.

But then I saw the name "Kyla Ebbert" in the announcement.

Ms. Ebbert is the young San Diego woman whose smallish outfit brought scrutiny and an almost-eviction in July from a Southwest Airlines flight. After a San Diego newspaper columnist expressed his outrage at Southwest's fashion cops on Sept. 5, Ms. Ebbert appeared on the Today Show and various news and talk shows.

Now, Virgin America is capitalizing on her fame, which has stretched into more than a month.

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Union letter to American's Arpey

9:04 AM Wed, Oct 10, 2007 |
Terry Maxon   E-mail   News tips

The new officers of the Allied Pilots Association sent an angry letter Sept. 18 to American Airlines chairman and CEO Gerard Arpey. We did a story. You can see the letter below.

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For pet-toting travelers.....

6:00 AM Wed, Oct 10, 2007 |
Suzanne Marta   E-mail   News tips

Petfinder.com has rated the major U.S. airlines to find out something many animal-lovers are dying to know…

"What airline loves my pet as much as I do?"

Here's what the site came up with:

-The price conscious traveler: JetBlue Airways: $50 each way.

-Those with unique pets: Delta Air Lines allows dogs, cats, birds, ferrets, rabbits, hamsters and guinea pigs in the cabin.

--Traveling with young pets: While some airlines only allow pets 8 weeks or older, the following do not have an age requirement: American Trans Air Airlines, America West and US Airways, JetBlue Airways, Spirit Airlines

--Bringing more than one: Spirit Airlines, American Airlines and Northwest Airlines allow two pets per carrier (* individual restrictions apply).

--Heavy animal companions: AirTran Airways and Delta Air Lines do not have weight restrictions, as long as pets fit comfortably inside their carriers.

--An airline that really cares: Continental Airlines has information on its Web site about how to keep pets safe and healthy.

Petfinder.com has more air travel tips here.

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More hints from Southwest and its new gate area

5:57 PM Tue, Oct 09, 2007 |
Suzanne Marta   E-mail   News tips

Southwest won't officially unveil changes to the gate area, but I did get a couple hints this afternoon.

First, a lot of the changes for the "new look" will be done overnight.

That means if you have a flight from Dallas Love Field tomorrow, you may get a sneak peek.

Don't get too excited, however.

Southwest spokeswoman Brandy King assured me that the airline's chief executive Gary Kelly would have some additional news for us about 5 p.m. tomorrow.

And, she said, some things may be left "under wraps" for the official unveiling.

Stay tuned............

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Southwest's new gate design

1:14 PM Tue, Oct 09, 2007 |
Suzanne Marta   E-mail   News tips

The folks at Southwest have given me a heads up that the new gate design for Southwest will be unveiled tomorrow afternoon at Dallas Love Field.

The festivities apparently start at 5 p.m. (which, by the way, stinks for newspaper folks, who have deadlines right around then!)

My contact told me that I already have the inside track on this. I assume that's because I saw what they were doing in San Antonio with the gate. There, they had some cushier chairs, and regular seats were arranged into conversational areas instead of long lines. And, there was a kids area with a kiddie size table and chairs.

Stay tuned.

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Southwest offering cruise luggage service

10:56 AM Tue, Oct 09, 2007 |
Suzanne Marta   E-mail   News tips

Southwest Airlines said Tuesday that it is launching a new service that will allow cruise passengers to check their bags and get their boarding passings from the seaport, rather than having to haul them back to the airport themselves.

Under the service, which is offered through a partnership with Bags To Go Enterprises, bags must be presented three hours prior to departure and are only accepted on flights departing after noon. The service costs $20 per person, which includes up to three checked bags.

The service means cruisers can mosey around instead of hauling their bags around with them all day or heading to the airport and sitting around the airport.

The new service being launched at the Fort Lauderdale/Hollywood International Airport for customers disembarking at the Port of Miami and Port Everglades. The airline also offers the Bags To Go service at several locations in Las Vegas, including the Venetian and Luxor hotels, The Las Vegas Convention Center, and the Las Vegas McCarran Rent-A-Car Center.

This is what Southwest Airlines Director of Central Baggage Services, Laura Adams, said in a press release.

"Off-site check-in is a growing trend in the airline industry, and we hope to expand this convenience to every Southwest destination where it will make sense for our customers. "

She added that the service also helps shorten airport lines and improve baggage operations behind-the-scenes.

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Checking in with AA's seat guy

10:36 AM Tue, Oct 09, 2007 |
Suzanne Marta   E-mail   News tips
hadden.jpg
COURTNEY PERRY/DMN
For more than four decades, Jim Hadden has been designing everything from seats, overhead bins and even bars for Braniff, Northwest Continentna, and for the last 20 years, American Airlines.

Check out our story today in the Dallas Morning News or on DallasNews.com.

He gave us some insights into the challenges of making the cabin comfortable for passengers, especially in a market with continuing pressures on costs, not to mention the pressure on space thanks to Americans' growing waistlines.

And, we got some sneak peeks on what his plans are for American's upgrade of its Boeing 757 coach class cabin.

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Southwest's new boarding system?

10:31 AM Tue, Oct 09, 2007 |
Suzanne Marta   E-mail   News tips

Southwest officials said last month that its new boarding system would begin in "early October."

Well? Where is it? In just a few days, we'll be in "mid-October."

I checked in with some Southwest folks and they said that an "invitation" was going to be sent soon about the new system.

Hmmmmmmm.......

Has anyone out there seen or heard anything? Let us know.

We'll keep you posted on what's happening.

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TPG bids for Alitalia

10:15 AM Tue, Oct 09, 2007 |
Suzanne Marta   E-mail   News tips

TPG, formerly Texas Pacific Group, was identified as being on the shortlist of six potential buyers for Italy's largest carrier, Alitalia, according to this report on ATW Online.

According to the report, the potential buyers also include Aeroflot, Air France KLM, AP Holding (Air One), Cordata Baldassarre and Lufthansa.

A report by the Associated Press noted that the Italian governments quest to sell at least 39 percent of the country's largest airline failed this summer after potential buyers walked away including Aeroflot, TPG and Air One, saying the conditions were too stringent.

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MAXjet gears up for JFK-London fight

9:47 AM Tue, Oct 09, 2007 |
Terry Maxon   E-mail   News tips

MAXjet Airways, the little carrier that offers all business-class flights to London’s Stansted Airport, is adding flights from New York’s Kennedy International just as American Airlines begins service there.

MAXjet logo.bmp
MAXjet says it will add a Saturday flight from JFK to Stansted on Oct. 20, eight days before American Airlines starts its once-a-day service on the route. That will give MAXjet a round trip every day, the same frequency that American plans.

On March 1, MAXjet will add flights on Mondays, Fridays and Sundays, giving it 10 round trips a week. On April 7, American launches a second daily round-trip between JFK and Stansted, giving it 14 round trips each week.

As part of a revamp of its schedule, MAXjet also says it is stopping its Washington-London service Oct. 29, and boosting its Las Vegas and Los Angeles service to London in December.

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BREAKING NEWS: Bomb scare at Oakland Airport, Southwest evacuates terminal

4:28 PM Mon, Oct 08, 2007 |
Suzanne Marta   E-mail   News tips

There was a bomb threat Monday afternoon involving a Southwest Airlines' flight from Oakland.

According to company officials, a Oakland Sheriff's department received a call about a bomb threat on Southwest Flight 337 heading to LAX.

The airline evaucated Terminal 2 between 12:30 and 2:10 Pacific time. No bomb was found and the terminal has reopened, Chris Mainz, a spokesman for the airline confirmed Monday afternoon.

Mr. Mainz said the airline's schedule should be back to normal soon.

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BREAKING NEWS: American airlines flight to Austin turns back to D/FW on Monday

2:50 PM Mon, Oct 08, 2007 |
Suzanne Marta   E-mail   News tips

An American Airlines MD-80 airplane heading to Austin returned to Dallas/Fort Worth International Airport today after the pilot noticed that the tail compartment indicator showed the area was overheating, a spokesman for the carrier confirmed Monday afternoon.

The pilot turned the plane around to return to D/FW airport, per the Fort Worth-based airline’s standard operating procedure.

Spokesman Tim Wagner said the plane, American Airlines Flight 2236, which left the gate about 1:25 p.m. carrying 123 passengers and five crew members, was able to land without incident and taxied to the gate without assistance. The passengers were deplaned and will be boarded on another aircraft scheduled to leave about 3:15 p.m.

Mr. Wagner said the airline wasn’t yet sure what the cause of the indicator light was, but said the plane will be inspected by the carrier's maintenance crews.

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Virgin's Las Vegas Splash

11:13 AM Mon, Oct 08, 2007 |
Suzanne Marta   E-mail   News tips
VA_img_logo.gif


Virgin Group founder Sir Richard Branson is scheduled to marry a couple en route to Las Vegas' McCarren airport on Wednesday as part of the festivities for Virgin America's first flight there.

Starting Oct. 10, the startup will fly between its hometown airport SFO and LAS three times daily.

After landing, the newlyweds and other guests will enjoy a “Virgin America & Vegas: Just Married” wedding reception at McCarran’s D concourse.

In classic Vegas fashion there are slated to be showgirls and an Elvis Presley look-alik e to mark the event.

The festivities begin around noon if you happen to be in Vegas yourself that day.

My guess is that Virgin chief executive Fred Reid is hoping for a smoother launch in Vegas than he had from JFK in August.

Virgin's big splash on its inagural flight from the Big Apple was dampened by terrible East coast storms and terrible traffic that caused the plane's namesake, Stephen Colbert, to miss the flight.

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Even more on Southwest Airlines' accident

6:00 AM Sat, Oct 06, 2007 |
Katie Fairbank   E-mail   News tips

When a Southwest Airlines plane went off the runway in December of 2005, a number of aviation sources told me to look into the fact that the company didn’t use automatic braking systems on its 737s. Especially since a few years earlier a Southwest plane had gone off the runway in Phoenix and another had overrun a runway at Burbank Airport, crashed through a blast fence and stopped within feet of a gas station.

So at an early morning news conference the day after the Chicago incident, I asked Chief Executive Gary Kelly about Southwest’s policies. He said, “We do not deploy automatic braking at this point at Southwest Airlines. We let our flight crews make the determination to brake the aircraft. That is a procedural choice available to each airline."

That was true at the time of the news conference. But it turns out the airline had already rolled out training for pilots on how to use the automatic braking systems. And a new policy requiring auto brakes was to be effective the next Monday.

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More thoughts on latest Southwest passenger wardrobe flap

5:42 PM Fri, Oct 05, 2007 |
Suzanne Marta   E-mail   News tips

We've gotten quite a number of comments on our blog item about the latest wardrobe flap over at Southwest Airlines.

Here's what the folks on Flyertalk are saying about it.

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AA's amenity kits are back

4:56 PM Fri, Oct 05, 2007 |
Suzanne Marta   E-mail   News tips
amenity kit
Courtesy American Airlines
For all you first and biz class travelers who were left hanging without an inflight amenity kit during the last few weeks, rest assured, they are coming back.

A spokeswoman confirmed today that there was a delay related to some FDA and customs policy changes that meant some American Airlines operations were delayed in getting a replenished supply of the kits from the distributor.

To my fellow coach class readers....the complimentary amenity kits are offered in American's first and business class cabins on international flights to and from Japan, Europe, Buenos Aires, Sao Paulo, Santiago, Montevideo and Rio de Janeiro.

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DOT official: Airplanes should let stranded passengers off the plane

3:50 PM Fri, Oct 05, 2007 |
Suzanne Marta   E-mail   News tips

Business Travel News is reporting that an inspector general for the U.S. Department of Transportation said that the federal goverment should require the airlines to let folks off the plane after a delays of "extended periods."

"All airlines need to specify in detail the efforts that will be made to get passengers off the aircraft when delayed for extended periods, either before departure or after arrival," Transportation Department Inspector General Calvin Scovel III said.

The travel magazine notes that the Air Transport Association, which represents major airlines, has opposed legislation that would do what Mr. Scovel is recommending.

In some cases, notably last winter when an American Airlines plane was diverted to, and got held for several hours in Austin, the carriers haven't had available gates to deplane passengers.

Airlines have also argued that by deplaning passengers, they may miss their place in line to take-off, disrupting the schedule even further.

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The downside of fuller airplanes

1:03 PM Fri, Oct 05, 2007 |
Terry Maxon   E-mail   News tips

Ray Neidl of Calyon Securities points out many positives from September's traffic numbers.

But the airline analyst also notes the negatives:

These load factors are clearly taking their toll on the aviation infrastructure in the United States given the continued disappointing on-time performance as reported by the DOT in the last couple months. The effects of flight cancellations are multiplied due to the difficulty in reassigning passengers to different flights.

We continue to believe the best recourse will be to trim domestic capacity, which in turn will allow ticket prices to rise. Such a move would place less stress on the national civil aviation infrastructure as well as provide higher yields on domestic routes.

The LCCs have been avoiding the issue of cutting capacity but may be starting to realize that it is a necessary measure.

The LCCs refer to low-cost carriers like JetBlue Airways, Southwest Airlines and AirTran Airways, all of which are still growing. JetBlue and Southwest have reined in their growth a bit, however.

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More grim predictions on air travel congestion

11:49 AM Fri, Oct 05, 2007 |
Suzanne Marta   E-mail   News tips
travel luggage
FILE/AP
This CreditSights' report on Research Recap suggests the nation's delay-plagued air system will be here to stay for quite a while.

According to CreditSights, the core issue is that the Federal Aviation Authority has not increased domestic aviation infrastructure capacity, and will not be able to for years if not decades.

According to CreditSights:

“In the meantime, the feds are now planning to restrict volume at key airports, supersize bumped passenger fines, and make stranding flights prohibitively expensive. The airlines will react by cancelling flights at the drop of a hat, stranding passengers everywhere but the runway at no cost. “

Among the report's highlights:
--Congestion in the northeast will lead to slot restrictions at JFK and EWR in addition to LGA and DCA, resulting in fewer flights and higher fares.

--Restrictions at JFK could drive a Delta Airlines acquisition of Jetblue.

--Congestion will lead to more stranded passengers in airports and less on runways as flight cancellations will become more frequent to avoid proposed penalties.

--(This one we know from this last summer) Rebooking will become more difficult in the high load factor environment.

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Get even hipper in flight

11:14 AM Fri, Oct 05, 2007 |
Suzanne Marta   E-mail   News tips

Start-up Virgin America said Friday that it has entered into an exclusive partnership with Boing Boing TV to provide "cheeky exploration of the world through Internet culture, DIY technology and geeky curiosities" through inflight daily video reports with the same irreverent and eclectic content that has struck a cord with pop culture junkies on BoingBoing.net.

The show, which starts next month, will be free and on-demand on Virgin's inflight entertainment system.

Virgin launched service from San Francisco International Airport on Aug. 7 and currently flies to Los Angeles, Las Vegas, Washington D.C. and New York (JFK)

The carrier has said it will serve as many as 10 cities within its first year. D/FW Airport is among about 40 cities Virgin has said it is considering.

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Airplanes fuller in September

8:27 AM Fri, Oct 05, 2007 |
Terry Maxon   E-mail   News tips

Airplanes were a little bit fuller for most of the top 10 U.S. carriers in September.

JetBlue Airways and Alaska Air both reported load factors a little lower. Everyone else filled a greater percentage of their seats last month.

AirTran showed the biggest gain, up 6.7 points to 68.5 percent. Northwest had the highest load factor at 84.5 percent. Southwest had the lowest load factor at 67.7 percent.

What made AirTran's higher load factors remarkable is that it is growing the fastest of the top 10, with capacity (in available seat miles) up 19.3 percent. It can be hard to fill that many extra seats. But AirTran's traffic (revenue passenger miles) was also up, by an impressive 32.3 percent.

Here are the complete numbers for September:

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Traveling green, as long as it isn't too much green

6:30 AM Fri, Oct 05, 2007 |
Suzanne Marta   E-mail   News tips

A recent survey released by the Travel Industry Association and Ypartnership shows that more than half of all U.S. adults say they would be more likely to select an airline, rental car or hotel that uses more environmentally friendly products and processes.

Of course, few practice what they preach.

Only 14 percent of survey participants said their actual selection of a travel service supplier would be influenced by that supplier’s efforts to preserve and protect the environment.

And just 13 percent would be willing to pay higher rates or fares to use suppliers who demonstrate environmental responsibility (although fully 56 percent said they might).


How willing someone would pay to be "Green" depends on the premium.

76 percent would pay less than 10 percent more; the majority said they would pay less than 5 percent more.

Suzanne Cook, TIA's senior VP of research said a travel supplier's environmental efforts may attract customers, but "not at a significantly higher fare or rate.”

“The ‘value assessment’ consumers ascribe to any travel service transaction appears to remain the primary determinant of their actual purchase behavior,” she added

Click below to read more about green travel sentiments.

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3 idle thoughts for Friday

6:00 AM Fri, Oct 05, 2007 |
Terry Maxon   E-mail   News tips
OU logo.jpg
1. The drunken mobs going up and down Commerce Street the night before the Oklahoma-Texas football games were a disgrace to the city of Dallas, the University of Oklahoma and the University of Texas. (I miss it, couches through the hotel windows and all.)
texas_longhorns_logo_clip

2. If the price of oil keeps climbing past $80, it'll make moot any arguments about dividing up airline profits.

3. Speaking of OU-Texas, last weekend did not happen. OU and Texas both had open dates. It's like the time Bobby Ewing came out of the shower. It was all a dream, a bad dream.

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US Airways pilots prepare to go it alone

4:20 PM Thu, Oct 04, 2007 |
Terry Maxon   E-mail   News tips

The US Airways pilots who used to fly for US Airways are asking the National Mediation Board to call an election.

This calls for some explanation. America West Airlines acquired US Airways out of bankruptcy but named the merged company "US Airways." Both America West and US Airways pilots were represented by the Air Line Pilots Association. The two groups needed to merge their seniority lists to form a single US Airways list.

The US Airways half of the equation didn't like the decision from an arbitrator picked to decide the issue. ALPA is backing the arbitration decision. Ergo, the US Airways half, or US Airways East, wants to form a new union, US Airline Pilots Association, to represent the US Airways and America West pilots.

This issue has really got pilots from both sides worked up. Stay tuned.

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First signs of Virgin's impact?

4:20 PM Thu, Oct 04, 2007 |
Suzanne Marta   E-mail   News tips

Airline analyst Jamie Baker of JP Morgan was unpleasantly surprised by JetBlue's 2 percent growth in RASM, which was "meaningfully below our double-digit expectation, following robust July & August results."

Mr. Baker reduced his third quarter estimates Thursday from 15 cents to 5 cents, well below the concensus estimate of 9 cents.

"Most importantly, we believe September weakness is unique unto JetBlue, related to August’s arrival of Virgin America in key transcon markets," he wrote in a note to investors.

As we reported earlier, Virgin America launched service Aug. 8 from San Francisco International Airport. The carrier service Los Angeles, Las Vegas, Washington D.C. and New York (JFK)


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A rant about frequent-flier programs

4:09 PM Thu, Oct 04, 2007 |
Terry Maxon   E-mail   News tips

Public relations guy Eric Starkman raises a number of questions about frequent-flier programs in his blog, not the least of which is why companies are thinking about selling off their frequent-flier programs.

He said he can understand why someone might want to buy a frequent-flier program spun off from some company like American Airlines or United Airlines.

"It’s the other side of the equation that makes no sense to me: Why would anyone want to invest in a company looking to untether the one thing that drove customers’ repeat business?" he asks. "Affinity programs are, after all, the value 'hook' that compels many travelers to book with one airline over another."

He also bemoans the unavailability of frequent-flier travel awards on many airlines. "I might not be Warren Buffet, but I know when someone is flipping me the bird. It is beyond me why people want to have an 'affinity' to companies whose attitude towards customers is 'Let them eat cake.'”

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TWU and American end quickie talks

2:56 PM Thu, Oct 04, 2007 |
Terry Maxon   E-mail   News tips

We had a little story Thursday about the Transport Workers Union and American Airlines breaking off their efforts to get a quick contract extension.

A little background and some paraphrasing:


TWU logo.gif

TWU international representative Jim Little warned AA chairman and CEO Gerard Arpey in August that Mr. Little's members weren't happy that they weren't sharing in American's profits. The unstated part of his lettter is that the employees aren't happy that AA's executives were sharing in AA's recovery when employees weren't.

Mr. Arpey said okay, let's see if we can work out something that keeps our joint efforts going and rewards employees. So outside of TWU's usual negotiating committee, the TWU and AA put together a speeded-up discussion.

It didn't result in a deal, which would have been really positive for American, considering that its pilots are talking tough and its three major employee groups all have contract that become amendable on May 1.

Here's the message sent out by TWU leadership:

All AA Local Presidents & Members

On September 17, 2007 American Airlines and the Transport Workers Union began informal, facilitated discussions that may have led to a possible contract extension. Today, Wednesday, October 03, 2007 those informal talks have ended and no agreements have been reached. The TWU has continued preparing for formal talks that will begin in November and is looking forward to advancing the will of their membership.

Here's the full statement from an AA representative:

Over the past few weeks, American Airlines and the TWU held a series of informal, facilitated meetings to discuss a limited number of contract issues. These meetings have concluded and the parties have agreed to proceed into formal negotiations under Section 6 of the Railway Labor Act as originally planned, beginning November 7, 2007.
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Continental Airlines gives up rights to NJ center

2:23 PM Thu, Oct 04, 2007 |
Terry Maxon   E-mail   News tips

Continental Airlines Arena is becoming the Izod Center..

Continental Airlines has held the naming rights for the arena in the Meadowlands for 12 years, but wanted out of the deal because one of its primary tenants, the New Jersey Devils, (correction -- I originally had said it was the Nets. Thanks to Mike W.) is moving to Newark.


Continental Airlines Center.jpg

For details on the story, check out this Bloomberg story.

That leaves American Airlines as the leader in naming rights for National Basketball Association venues, with the American Airlines Center in Dallas and the American Airlines Arena in Miami.

But we also have the United Center in Chicago, the US Airways Center in Phoenix (formerly the America West Center until America West merged with US Airways and took the other's name) and the Air Canada Centre in Toronto.

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Small plane deaths

1:42 PM Thu, Oct 04, 2007 |
Katie Fairbank   E-mail   News tips

Whether it's safer to fly or drive may ultimately depend on who is doing the flying.

A review by the National Transportation Safety Board found that nearly 90 percent of last year's aviation deaths occurred in general aviation aircraft. Altogether, 779 people died.

Other federal agencies also compiled transportation deaths and found 42,642 people were killed on the highways in 2006, down from 43,510 in 2005. Meanwhile, deaths on the rails declined, boating deaths increased and pipeline deaths remained unchanged.

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Analysts look at fuel, cut outlook for some airlines

12:12 PM Thu, Oct 04, 2007 |
Terry Maxon   E-mail   News tips

The rising cost of fuel is prompting a bit more pessism for airlines by Raymond James analysts James D. Parker and Duane Pfennigwerth

In a report this morning, the firm cut its recommendation on AirTran Airways from "out-perform" to "market perform," even though the analysts increased their third-quarter earnings estimate two cents to 17 cents.

Raymond James also lowered the target stock prices for Ryanair, Allegiant Air and Southwest Airlines, and lowered earnings estimates for AirTran, Allegiant, Southwest, Frontier Airlines for the fourth quarter.

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Northwest Airlines packs them in

7:30 AM Thu, Oct 04, 2007 |
Terry Maxon   E-mail   News tips

Not every big airline has reported, but I think we can give the Airline Sausage Award to Northwest Airlines for September.

Northwest filled 84.5 percent of its seats last month, up 2.3 points from September 2006 and a full 4.3 points better than its nearest contender, United Airlines.

It really packed those international routes -- 88.3 percent for its flights to Asia, 88.8 percent for flights to Europe. American by comparison had load factors of 83.5 percent to the Pacific and 82.3 percent to Europe.

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Airline delays -- maybe you don't really want to know

6:00 AM Thu, Oct 04, 2007 |
Terry Maxon   E-mail   News tips

MSNBC columnist James Wysong, a flight attendant and author, raises the question about whether travelers really want to know why their flight is late.

Mr. Wysong, tongue in cheek, posts some possible announcements from the pilot if the airline was completely truthful. Two of my favorites:

"We are canceling this flight because we need this airplane to fly to a more lucrative destination with more booked passengers."

"The whatchamacallit won't fit into the doohickey, so we have to have a new doohickey flown in from Missoula, Mont., but the next flight doesn't leave from there until tomorrow night."

Read the full column here.

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More on Southwest's accident at Chicago Midway

2:25 PM Wed, Oct 03, 2007 |
Terry Maxon   E-mail   News tips

The National Transportation Safety Board has posted more information on the Dec. 8, 2005, accident in which a Southwest Airlines jet slid off the end of a Chicago Midway runway.

Here's an animated recreation of the accident.

Here are the presentations made to the board.

Here is the board's press release that puts most of the blame on the pilots, a lack of information and inadequate training. We've abstracted part of the press release below.

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US Airways pulls down in Pittsburgh

11:54 AM Wed, Oct 03, 2007 |
Terry Maxon   E-mail   News tips

US Airways Inc. said it’s going to reduce its Pittsburgh schedule to 22 mainline flights in January, and its regional partners will go to 46 daily flights. It has been flying 31 mainline and 77 regional flights.

US Airways logo.jpg
For those without a calculator handy, that’s a 29 percent reduction for US Airways, 40 percent for its regional partners and a 37 percent reduction, from 108 flights to 68, overall.

Pittsburgh used to be one of the apples of US Airways’ eye. It was one of US Airways’ two biggest hubs, with Charlotte, N.C., and the carrier opened an $800 million terminal there in 1992. It had an maintenance base, operations center and other facilities there.

Ted Reed from TheStreet.com advises me that US Airways had a peak of about 550 daily departures from Pittsburgh before the Sept. 11, 2001, attacks.

But US Airways has had hard times since its heyday. It’s gone into bankruptcy a couple of times, and was acquired two years ago by America West Airlines, which then took the US Airways name.

Says US Airways chairman and chief executive officer Doug Parker:

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Another month, more delays for airline industry

11:13 AM Wed, Oct 03, 2007 |
Terry Maxon   E-mail   News tips

The best thing you can say about the U.S. airline industry's delays and cancellations in August is that the carriers did better than they did in July.

Other than that, it was pretty bad. Here's our story.

For the record, 71.1 percent of flights were on time, meaning within 15 minutes of schedule. In July, that number was 69.8 percent. A year earlier, the carriers posted a 75.8 percent mark.

Below, we've put the rankings for the month.

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No September record for Southwest Airlines

9:46 AM Wed, Oct 03, 2007 |
Terry Maxon   E-mail   News tips

Southwest Airlines didn't set a record for load factors in September. But last month was its second best September ever. (Here's our story on Southwest's traffic results.)

Southwest filled 67.7 percent of its seats last month, up 0.5 points from September 2006. That 67.7 percent trails only September 1996, when Southwest had a 70.6 percent load factor.

Of course, the carrier set records for passenger traffic (revenue passenger miles) and capacity (available seat miles). Growing airlines like Southwest tend to set a monthly record every month in those categories.

Below, we've got a chart of Southwest's Septembers for a ways back.

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American's pilots will make new proposals to airline

5:57 PM Tue, Oct 02, 2007 |
Terry Maxon   E-mail   News tips

It was expected, but negotiators for the Allied Pilots Association informed American Airlines management Tuesday that the union will be changing its contract proposal.

aaapa.jpg
Newly elected APA president Lloyd Hill had called on the union to put proceedings on hold shortly after he took office July so the union could rethink its offers already on the table.

The union's original pay proposal had been for the airline to raise pay rates by 30.5 percent, plus annual raises, plus signing bonuses, etc. Mr. Hill, a Miami-based pilot, had expressed concerns that that proposal would bring pilots back to where they were in 2003, without taking into account the effects of inflation in the years before 2003.

However, APA leaders have given no indication about how the proposal would look after the reworking.

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American Airlines loads them up again

2:55 PM Tue, Oct 02, 2007 |
Terry Maxon   E-mail   News tips

American Airlines has posted its September traffic numbers, and it looks like another record for load factors -- load factors meaning the percentage of seats filled by paying passengers.

American filled 78.4 percent of its seats last month, up 2.9 points from September 2006 and the highest September loads in its history.

Here are the September loads since 2000:

2007 78.4%
2006 75.5%
2005 76.2%
2004 73.4%
2003 66.7%
2002 63.9%
2001 59.6%
2000 69.8%
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Safety board puts some blame on Southwest pilots in Chicago crash

2:52 PM Tue, Oct 02, 2007 |
Terry Maxon   E-mail   News tips
ntsb_seal.gif
The National Transportation Safety Board found some fault with the Southwest Airlines pilots who were at the controls in December 2005 when a Boeing 737 jet slid off the end of a Chicago Midway Airport runway.

But there was a number of things at play in the accident, and board members were trying to weigh all the factors.

Here's our story by staff writer Dave Michaels.


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You want in First Class? Get behind these jokers

2:41 PM Tue, Oct 02, 2007 |
Terry Maxon   E-mail   News tips

GetThere, a reservations booking brand owned by Sabre Travel Network, has come up with the top ten travel excuses corporate travel managers have heard from business travelers.

GetThere logo.gif
We're talking about people who wanted to fly in First Class, get a bigger car or otherwise do stuff that violates the corporate travel policies.

The corporate travel people have to police the rules, or else the $298 round trip to New York turns into a $1,298 round trip, and the assistant deputy comptroller is staying in the Ritz Carlton rather than the LaQuinta Inn & Suites.

1. “I upgraded to First Class because I can’t afford the drinks in Coach.”

2. “Do you know who I am? If you did you would not ask me why I travel First Class.”

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Plan more time to check bags on Delta

11:30 AM Tue, Oct 02, 2007 |
Suzanne Marta   E-mail   News tips

Starting Oct. 15, travelers on Delta Air Lines will need to plan to get to the airport a bit earlier if they're checking bags.

The Atlanta-based carrier will increase its cut-off time for checking bags from 30 minutes to 45 minutes in several of its airports, according to a story in Travel Weekly.

The change is an effort to reduce the number of mishandled bags.

Delta's 45 minute rule will apply to its operations at JFK, Las Vegas, Los Angeles, Atlanta, Orlando and Denver.

Since the liquids restrictions took effect last year, several airlines have reported increases in checked bag volumes.

American Airlines has already implemented 40 and 45 minute cut-off times at several of its airports.

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Wall Street's react to Continental's traffic?

10:34 AM Tue, Oct 02, 2007 |
Suzanne Marta   E-mail   News tips

Shares in Continental jumped as much as 4.5 percent in early trading, and were hovering around $35.10 around 10:40 a.m. CST.

So what does this say about business going forward?

Airline analyst Jamie Baker of JP Morgan said in a note to investors this morning that although Continental's strength bodes well, largely reflects tickets bought before the credit turmoil in August and growing fears of a recession.

"Put differently," Mr. Baker wrote, "it doesn't do much to answer the all-important question of what consumers and business travelers do next."

He added that JP Morgan Chase's 2008 forecasts are based on an industry RASM growth of 1-2 percent. That compares to growth of 10 percent in 2006 for the industry and growth of 3.8 percent for YTD 2007.

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Continental Airlines posts another record

6:00 AM Tue, Oct 02, 2007 |
Terry Maxon   E-mail   News tips

Continental Airlines says it filled 79.2 percent of its seats in September, up 0.6 points from a year earlier. That's a record September load factor.

Including regional carriers, Continental had a 79.0 percent load factor, also (you guessed it) a record. Last year, It was 78.2 percent.

What analysts will be looking at more is Continental's estimates on unit revenues for the month, and they look pretty good at first glance.

The Houston-based carrier said that September unit revenues should be up 5.5 to 6.5 percent for itself, 4.5 cents to 5.5 cents including regional partners.

It also revised its August estimates on unit revenues, and the new estimates come out of the high end of the preliminary projections it handed out a month ago. Continental said its August unit revenues were 8.8 cents (its earlier estimate was 8 to 9 cents) and 7.3 cents including regional partners (its earlier estimate was 6.5 to 7.5 cents).

We'll see what Wall Street thinks of the numbers.

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TSA is worried about remote-controlled toys

11:28 AM Mon, Oct 01, 2007 |
Terry Maxon   E-mail   News tips

The Transportation Security Administration says anyone bringing a remote-controlled toy through airport security checkpoints may become better acquainted with TSA screeners. Says the TSA:

In view of the period of strategic warning discussed in the National Intelligence Estimate on Homeland Security released in July, TSA is carefully monitoring information developed in the law enforcement and intelligence communities related to methods of possible attack.

While not associated with a specific threat at this time, TSA is aware that remote control toys can be used to initiate devices used in terrorist attacks.

Accordingly, Transportation Security Officers have trained on this possibility and travelers may encounter additional screening when bringing remote control devices in carry-on baggage.

So, it's not saying you can't bring one through security. It's saying such a device will attract attention.

The issue was more than hypothetical recently for Nancy Visser, an editor here at The News.

"My son was going to take his remote-controlled spider on our summer trip but I decided to leave it behind because I thought security might flag it if they x-rayed our luggage," she says.

"Something new to remember if you take Christmas presents with you during holiday travel: Don’t give any remote-control gifts."

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Pilots match American management's Web site

10:53 AM Mon, Oct 01, 2007 |
Terry Maxon   E-mail   News tips

The Allied Pilots Association now has running its own Web site to educate the public, www.apanegotiations.com, to counter management's Web site, www.aanegotiations.com.

It's hard to believe, but the pilots and management have different views on the same set of facts.

For example, here's what the management site says about "success sharing":

American’s variable compensation plans demonstrate the company’s commitment that employees will share in the company’s success. Through the 2003 restructuring process, employees elected to keep more of their compensation in the form of base pay.

However, American provided employees with a number of opportunities for additional compensation hinged on the airline’s recovery and overall performance.

And here's how the pilots' union looks at American's success sharing:

As AMR became profitable in 2006, the top 1000 managers began to receive bonuses that would total over 250 million dollars by April of 2007, with the majority going to the top 50 managers.

In 2006, the top 5 AMR managers received $33.9 million in compensation, 29% more than the next highest management team in the industry. At the same time, the pilots have not shared in the recovery of our airline as promised.

Check out the sites for fuller examinations of the two sides' points of view.

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Not showing the love

10:03 AM Mon, Oct 01, 2007 |
Terry Maxon   E-mail   News tips

Citigroup downgraded the shares of AMR and Southwest Airlines on Monday, according to Reuters.

In both cases, Citigroup moved the stocks from a "buy" recommendation to "hold."

In early trading on the New York Stock Exchange, AMR shares are up nearly 3 percent, and Southwest's are down 1 percent. The difference?

Southwest doesn't have a big investor in Iceland agitating for asset sales and doing drastic things to increase shareholder value. AMR does.

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Showing us the Love

9:49 AM Mon, Oct 01, 2007 |
Terry Maxon   E-mail   News tips

In case you missed it, we did an update Sunday on Love Field traffic in the year since Congress agreed to let people go farther from the Dallas airport.

To summarize: passenger traffic between October 1, 2006, and Aug. 31, 2007, was up 20 percent from the same period a year earlier.

Passenger traffic at the airport in August was up 27 percent from August 2006.

August passenger traffic for Southwest Airlines was up 33 percent from August 2006.

Meanwhile, D/FW Airport traffic is down slightly -- but there's been an increase in passengers starting and ending their trip in Dallas-Fort Worth. And the record at D/FW Airport is hard to assess because American Airlines has had such bad luck with weather in the first half of 2007.


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Iceland investor explains his position on AMR

6:05 PM Fri, Sep 28, 2007 |
Terry Maxon   E-mail   News tips

FL Group chief executive officer Hannes Smárason chatted with us on his cellphone as he strolled around Manhattan Friday afternoon, a day after his company made public its calls for AMR to do a better job disclosing its finances and consider selling off AAdvantage and other AMR assets.

Underlying his comments is a belief that if investors understood everything AMR was sitting on, the stock wouldn’t be trading in the low twenties. Here’s our interview:

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From Delta to the birds to American

3:08 PM Fri, Sep 28, 2007 |
Terry Maxon   E-mail   News tips

American Airlines showed off its new line maintenance facility on the east side of Dallas/Fort Worth International Airport with a Friday morning ceremony.

Delta left the big maintenance facility in early 2005 as it closed its connecting hub and moved maintenance work to Atlanta and elsewhere. The facility had sat largely unoccupied until American asked to lease it earlier this year.

We say largely unoccupied, because a bunch of birds had taken up residence among its rafters and lived happily in the cavernous facility for quite a while -- long enough to leave a prodigious mess on the floor.

"Ankle deep," one American employee estimated, facetiously, we think.

But you can't tell it now. Workers have scraped off anything bird- or Delta-related, and the building is in fine shape with its new AA logos on the outside.

The facility will be used to do overnight repairs on airplanes at D/FW Airport, plus anything else that needs to be done. Heavy maintenance overhauls will still go elsewhere.

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Some more thoughts on Amsterdam and KLM

11:53 AM Fri, Sep 28, 2007 |
Terry Maxon   E-mail   News tips

When Suzanne and I were brainstorming about Thursday's possible announcement at Dallas/Fort Worth International Airport, I dismissed KLM as much of a possibility because it wouldn't be connecting to anything here at Dallas/Fort Worth.

KLM logo.JPG
Its main U.S. partner, Northwest Airlines, has minimal presence at D/FW, and very few of its customers would fly through DFW to go to Amsterdam. They'd go on nonstops from Minneapolis-St. Paul or Detroit, where Northwest operates large connecting hubs.

What I forgot to consider (and as KLM pointed out at a briefing Thursday) was that D/FW isn't the hub for this route -- it's the spoke on the wheel. The hub is Amsterdam.

The selling point is that travelers can get to a lot of the world through Amsterdam, not that Amsterdam travelers can reach a lot of the United States through D/FW.

The new service makes sense when you consider that Amsterdam's Schiphol ranks third in the world in handling the most international travelers, nearly 46 million in 2006, and Dallas-Fort Worth is the largest U.S. metro area without nonstop service to Amsterdam.

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3 idle thoughts for Friday

6:00 AM Fri, Sep 28, 2007 |
Terry Maxon   E-mail   News tips

1. It'll be good to have KLM starting up DFW-Amsterdam service on March 30, the same day American Airlines and British Airways start flying to London Heathrow from DFW. All at once, DFW travelers will have good connections to European cities through three airports: Amsterdam, Heathrow and Frankfurt. Right now, only Frankfurt offers easy connections from Dallas.

2. If I had a dime for every pilot who used the word "strike" in emails to me after American Airlines made a contract proposal to the pilots' union, I'd have enough money for a Milky Way (if someone would just loan me a few more dimes.)

3. Five years from now, I wonder how many of those new U.S.-China routes will still be operating.

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Shareholder to AMR -- do something!

9:44 AM Thu, Sep 27, 2007 |
Terry Maxon   E-mail   News tips

FL Group, an Iceland-based company that has invested in some European airlines, is urging AMR Corp. to do something to raise the value of its shares.

The company put out a press release Thursday morning criticizing AMR for simply blaming fuel prices and investor sentiment for its problems.

AMR shares closed at $40.66 on Jan. 19, but the price has been slip-sliding away ever since. AMR revised its third-quarter outlook after the market closed Friday, and analysts and investors beat up on the stock Monday. It ended Monday at $20.77, off 14.3 percent on the day and 48.9 percent since January's high.

FL Group said in February it owned 12,864,000 shares, which means that it has lost over a quarter billion dollars in nine months. This apparently bothers it.

Check out our story on dallasnews.com. And below, I've printed the letter from FL Group to the AMR board.

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Ho-hum -- a contract package

6:37 PM Wed, Sep 26, 2007 |
Terry Maxon   E-mail   News tips

The Allied Pilots Association is playing it cool with American Airlines' contract proposal from Tuesday.

aaapa.jpg
The union for American's pilots hasn't made a formal reply to American's proposal, which was basically "we'll pay you more if you fly more."

On Wednesday, the APA board of directors heard from union negotiiators about results of a member survey and started going over a new proposal from the union.

Pilot Karl Schricker, a union spokesman, said the union will respond to the airline's proposal in due time.

“It’s a proposal. It’s a negotiation," he said. "We’ll look at it.”

To emphasize the point that the two sides are at the start of contract talks, not at the end, Mr. Schricker added: “What we’re putting out there are openers. It’s a negotiation. There’s no big mystery there.”

The union and company resume talks Tuesday. But the union may not unveil its revised package then -- that may wait for later meetings.

Mr. Schricker said the union's outside pollster told leaders that APA members had the highest participation rate of any survey he had done in his 27 years of polling labor groups.

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D/FW Airport has a secret

6:09 PM Wed, Sep 26, 2007 |
Terry Maxon   E-mail   News tips

Officials at D/FW International Airport are going to make a big announcement Thursday afternoon about something. They're not saying what other than that it "will bring millions of dollars in new economic impact to the North Texas region."

DFW logo.gif

Between Suzanne Marta and me, here are our four best guesses:

1. British Airways will start a route from somewhere in Europe to Dallas/Fort Worth, starting next year.

2. A Chinese airline will announce non-stop service between Beijing or Shanghai to Dallas/Fort Worth (there are unused rights from that side of the Pacific, and American obviously won't be flying non-stop to China from D/FW any time soon). The airport has been wooing aggressively.

3. Air France will restart up its Paris-D/FW route.

4. Lufthansa will announce service from a second German city to D/FW -- most likely Munich.

We're all atwitter, but it'll probably be an announcement that some Caribbean-based airline is starting once-a-week service from St. Podunkville.

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Could British Airways add service to D/FW?

10:52 AM Wed, Sep 26, 2007 |
Suzanne Marta   E-mail   News tips

British Airways CEO Willie Walsh told Travel Weekly the airline plans to start nearly 300 non-stop service from European cities outside the U.K, starting with some 55 flights to New York.

British Airways logo.bmp

The carrier did not identify the other cities, but Mr. Walsh said he has identified 18 U.S. markets to add service by next summer.

British Airways said in June that it would swap its D/FW to London-Gatwick service to D/FW to London-Heathrow next March, as it takes advantage of the "Open Skies" agreement.

Mr. Walsh also told the travel publication that the carrier did not plan to revive its effort to get anti-trust immunity from U.S. government officials so that it could better coordinate its schedules with its code-share alliance partner American Airlines.

He told the magazine that the carrier did not believe the "attitude of regulators toward the application has changed."

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Were we wrong to print this picture?

9:37 AM Wed, Sep 26, 2007 |
Terry Maxon   E-mail   News tips

We received an email Wednesday from someone who was unhappy about a photo we printed with our story Tuesday about customer service issues at American Airlines.

My reaction when I saw the photo -- which I first saw when it was in the newspaper -- was that it showed how tired and stressed the front-line people are at American. I felt sorry for them. The three agents were working a standby list for a flight. That can be stressful for both passengers and agents.

The email writer thought the photo showed them in a bad light.

AA gate agents
American Airlines gate agents (Dallas Morning News/Courtney Perry)

Below, consider the comments of our emailer. We've not included his name.

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Some biz travelers like to go on the road

6:00 AM Wed, Sep 26, 2007 |
Suzanne Marta   E-mail   News tips

A recent survey of more than 1,500 travelers by TripAdvisor showed that most business travelers enjoy heading out on the road.

Among those surveyed, 62 percent said they "often" enjoy business travel and 18 percent said they "always" enjoy it.

And 34 percent of those surveyed said best part about traveling for work is "seeing new places. "

Do you mix business with pleasure?

Almost half of respondents (49 percent) said they often tack on leisure time to business trips to take advantage of the company-expensed travel.

Although most road warriors enjoy the travel, they don't enjoy the flight delays and cancellations, which represented the biggest irritant to 53 percent of those surveyd.

Click below for more biz travel results from TripAdvisor.

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American makes contract proposal to pilots

10:09 PM Tue, Sep 25, 2007 |
Terry Maxon   E-mail   News tips

We've got a story about American Airlines' new contract proposal for its pilots. It's got a number of points, but a key point is that it doesn't raise the rates of pay for American's pilots.

So you might say it starts out about 30.5 percent behind the original contract proposal from the Allied Pilots Association.

Here's the basic philosophical premise of American's management: American's pilot costs are higher than that of major competitors, so it has to get those unit costs lower. And if it can just make pilots understand that, pilots will agree.

It could do that by proposing a cut in pay rates, not a popular idea. Or it could keep rates the same, but try to get more work out of the average pilot. It it can get pilots to work more hours, for example, that would lower its costs and the pilots could pocket more money. It's cheaper to have the pilots work more hours than to hire more pilots to do the work.

That's the way American looks at it, and its leaders hope pilots agree that that's the best way for the airline and its employees to thrive, through greater productivity.

Now the ball's in the union's court.

Below, here are the average hours flied per month by pilots at major U.S. airlines (2006 data, published by American):

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Inspector general says American, JetBlue, industry weren't prepared for long delays

7:51 PM Tue, Sep 25, 2007 |
Terry Maxon   E-mail   News tips

The Office of Inspector General at the U.S. Department of Transportation says airlines weren't well prepared to handle delays and diversions when we had meltdowns -- Dec. 29 for American Airlines at D/FW Airport, Feb. 14 for JetBlue Airways at JFK in New York, elsewhere at other times for airlines.

Reviewing the Dec. 29 problems, the OIG said in a report Tuesday:

American did not have a system-wide policy to minimize long, on-board delays or an established time and system for deplaning passengers in the event of extraordinary on-board (tarmac) delays. American also did not control the number of diverted flights to some airports, which overwhelmed their operations.

We focused our review of the December 29 events on the 11 American flights that were diverted to Austin, where some of the lengthiest on-board delays occurred. We found that American did not fully adhere to its local policy to deplane passengers upon request when a delayed or diverted flight is held for more than 2 hours.

The report said bad weather that hit the D/FW area Dec. 29 "caused American to cancel, divert or delay over 1,100 of its 1,600 (69 percent) scheduled flights into DFW, disrupting holiday travel plans for over 13,000 passengers system-wide.

"American diverted 130 flights; 124 flights were bound for DFW but had to be diverted to 24 nearby airports. The number of diversions on December 29 ranked as the second largest in American’s history, the first being September 11, 2001."

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Memphis is epicenter of today's airline troubles

1:52 PM Tue, Sep 25, 2007 |
Terry Maxon   E-mail   News tips

The Memphis en-route center had communications problems around noon -- someone told me it was a cut fiber-optic cable -- and people on American Airlines airplanes at D/FW were told to expect a one-hour delay.

Federal Aviation Administration spokesman Roland Herwig said at 1:28 p.m. that the problem had been fixed and the system would begin sorting itself out as Memphis came back on line.. But the airplanes were still lined up at D/FW International Airport.

Here's the take from Doug Church, director of communications at the National Air Traffic Controllers Association:

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Southwest spends money, saves money

12:37 PM Tue, Sep 25, 2007 |
Terry Maxon   E-mail   News tips

Southwest Airlines in July told about 8,500 employees: We love you, but if you go away, we won't mind. And here are some lovely parting gifts.

Southwest logo.gif
Earlier this month, Southwest said 609 people took the offer of an early departure. In a filing Tuesday with the Securities and Exchange, it reduced that number to 608, and put a price tag on the good and bad of the buyouts.

Southwest said the costs -- $25,000 flat payments, plus continuing medical and dental coverage and travel privileges, where eligible -- would bring a $25 million charge against third-quarter earnings.

But it will save an estimated $20 million a year through 2012, it told investors.

Meanwhile, the departing employees haven't departed yet -- they'll leave between Sept. 30 and April 30.

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China routes are awarded

11:56 AM Tue, Sep 25, 2007 |
Terry Maxon   E-mail   News tips

Everybody's a winner in the China route applications, if you don't count MAXjet Airlines.

Transportation Secretary Mary Peters gave a little candy to all the trick-r-treaters who came to her door asking for China routes except MAXjet. Here's our story on it.

For those following American Airlines, the carrier won the Chicago-Beijing route it sought to go along with its existing route from Chicago to Shanghai. Below, I've posted a report card for all the route applications:

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AA's Mitchell talks customer service

6:00 AM Tue, Sep 25, 2007 |
Terry Maxon   E-mail   News tips

When American Airlines named Mark Mitchell as its new tsar of customer service (okay, technically his title is "managing director of customer experience"), we were anxious to talk to him.

Mitchell Sept. 2007 Web.JPG
Mark Mitchell (Dallas Morning News/Terry Maxon)
American has had a century's worth of bad weather hit it in the past year, with a Dec. 29 storm that kept dozens of airplanes on the ground and constant storms in May, June and into July.

It's hard enough to keep the paying customers happy when the sun is shining and the planes moving pretty much on time. When things go bad, an airline is really tested.

We got our meeting with Mr. Mitchell, an engaging, earnest guy who reminds one of actor David Keith. He didn't seem offended by any of our questions, and even admitted that American's service hasn't been up to snuff lately.

In Tuesday's editions, we ran an abbreviated transcript of our conversation. Here is a longer version, although still trimmed for length:

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Congress To Give Itself More Time for FAA bill

3:36 PM Mon, Sep 24, 2007 |
Dave Michaels   E-mail   News tips

Facing a tight deadline to approve new legislation funding the FAA, the House approved on Monday a temporary extension of the FAA's current system of funding.

The Senate could pass the temporary fix, HR 3540, later this week, or approve a continuation of the current system of taxes through a continuing resolution.

The House and Senate have passed different versions of FAA legislation, which reauthorizes the agency for four years. If Congress doesn't pass the four-year bill by Sept. 30 -- the government's new fiscal year starts Oct. 1 -- it needs to give the FAA the authority to keep collecting the taxes and fees that pay for air-traffic control and other services.

Most of the attention on FAA reauthorization has focused on funding for a new air-traffic control system that is designed to reduce delays. The system would employ satellites to send position data to pilots and controllers, instead of relying on radar.

The White House has threatened to veto the House's package because it does not impose high-enough fees on general aviation. The airlines and other critics argue that general-aviation, which includes business jets, doesn't pay its fair share for the air-traffic control system and other services provided by the FAA.

In any case, Congress is now poised to give itself more time to work this out.

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The Simpsons' take on air travel

11:59 AM Mon, Sep 24, 2007 |
Suzanne Marta   E-mail   News tips
itchy and scratchy.gif
Itchy (top) and Scratchy (Credit: Fox)
Does this sound like your last flight?

The writers for Fox's long-running animated series The Simpsons made jabs at the flying experience in Sunday's season opener.

During the program, Homer gets to fly in the luxury of a private jet with swivel seats, an in-flight sushi.

The experience is contrasted by an Itchy and Scratchy short he watches during the flight called "Come Fly With Me," in which Scratchy endures all sorts of flying woes.

The unlucky cat is crammed in between a crying baby and an overweight passenger.

His arm soon gets sliced off by a flight attendant's beverage cart and then an overloaded bin is opened, causing several heavy items (an anvil and chainsaw among them) to fall on Scratchy's head.

The passenger in front him then nearly crushes him by reclining her seat.

Then comes the kicker-- the flight attendant announces that air traffic control has said they must wait "another three hours on the tarmac."

Happy travels!

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Reining in optimism on AMR

9:09 AM Mon, Sep 24, 2007 |
Terry Maxon   E-mail   News tips

Analysts looked at AMR's and American Airlines' third-quarter outlook, and sighed in writing. And then they cut earnings estimates for the Fort Worth-based carrier.

The downgrades sent AMR's stock down at the start of trading, and on a downward slide after that. AMR shares closed Monday at $20.77, off $3.49, or 14.4 percent, from Friday's close.

American and parent AMR on Friday put out its estimates of revenues, costs, etc. On Monday JP Morgan airline analyst Jamie Baker wrote: "We Should Have Left Well Enough Alone -- Having strengthened our AMR estimates in recent weeks, we are reducing our 3Q from $1.01 to $0.66 vs. consensus of $0.94, not far from our initial $0.62 earlier this quarter," Mr. Baker said.

He also is now predicting a loss of 50 cents a share, he said, compared to his earlier estimate of a 12-cent profit and consensus that AMR would earn 30 cents.

According to Dow Jones Wires, Lehman cut its third quarter estimates for AMR, from $1.30 to 73 cents. While Lehman still expects a fourth-quarter profit, it is predicting 4 cents a share, down from its previous 30-cent estimate.

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Monday morning trivia

6:00 AM Mon, Sep 24, 2007 |
Terry Maxon   E-mail   News tips

We were talking last week about who might succeed Gerard Arpey when he leaves American Airlines. That raises the question: At the time they took over, who was the youngest of American's CEOs since 1974?

Here are your choices:

A. Albert V. Casey
B. Robert L. Crandall
C. Donald J. Carty
D. Gerard Arpey

Extra points if you can arrange them in order, youngest to oldest at the time they took the job. Extra, extra points: Which of these guys was youngest when he got the president's job?

Answers below.


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Trouble for Mesa CFO

8:59 PM Fri, Sep 21, 2007 |
Terry Maxon   E-mail   News tips

Mesa Air Group has put its chief financial officer, George "Peter" Murnane III, on administrative leave for up to 90 days for "potential misconduct" related to Mesa's litigation over Hawaiian Airlines.

The Phoenix-based carrier took pains to stress that it had nothing to do with Mesa's finances. But it didn't elaborate beyond that.

"Peter has served Mesa and its shareholders well for many years," Mesa chairman and CEO Jonathan Ornstein said.

"While it would be inappropriate to discuss the specific nature of this matter while an internal review is ongoing, we are able to confirm to shareholders that the conduct being investigated does not involve the financial operations or performance of the company," Mr. Ornstein said.

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Age 60 rule for pilots

11:08 AM Fri, Sep 21, 2007 |
Terry Maxon   E-mail   News tips

A colleague points out that nobody seems to be paying much attention to the fact that the House has voted to raise the mandatory retirement age of pilots to 65, from the 60 ceiling that has lasted for nearly half a century.

Like everything else in the reauthorization bill for the Federal Aviation Administration, everything is up for debate.

But the retirement age issue is one that has pilots watching very closely -- both those who want to keep flying for a U.S. airline past age 60, and those who are making their career plans based on their older colleagues retiring at age 60 and getting out of the best seats and schedules.

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Why three EVPs at American?

10:53 AM Fri, Sep 21, 2007 |
Terry Maxon   E-mail   News tips

When American Airlines named Bob Reding as its executive vice president of operations Wednesday, I raised the question about whether American had ever before had three EVPs at one time.

I received an email from an airline industry veteran (or victim -- it's a tough business) who offered three tongue-in-cheek theories about why CEO Gerard Arpey added Mr. Reding to EVP marketing Dan Garton and EVP finance and planning Tom Horton. Here are his ideas:

1) Gerard is trying to reduce the executive committee (EC) meetings to just himself and the 3 evp’s; not 12

2) They are gearing up to do something, like selling off or outsourcing something

3) Setting up a serious succession battle

Take those ideas as you will. But the third item raised a good question: Who's going to succeed Gerard?

You could make a good argument that it's not going to be any of the three EVPs, unless Gerard heads for the door early. Gerard is only 49, and the others are older or not much younger.

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Where will Southwest find new revenues

10:25 AM Fri, Sep 21, 2007 |
Suzanne Marta   E-mail   News tips

Gary Kelly said in no uncertain terms this week that by numbering passengers, Southwest would have the flexibilty to ""think about other features and offerings."

But when asked if that meant the airline would be able to begin charging a premium for the coveted A Group boarding pass, or set some positions aside for their most frequent travelers, or even for those paying full fare, Mr. Kelly remained coy, saying only to we should "stay tuned."

Notably, he did not deny that the airline may do those things, which leaves me thinking that there's a good chance the new line numbers won't be based on check-in time alone.

As the industry's costs rise, U.S. airlines are practically scouring the seat cushions for extra revenue.

Northwest charges extra for some of its most popular coach class seats (some on the aisle and in the exit row). And AirTran charges for an advance seat assignment for those passengers flying on its cheapest tickets.

Now Southwest has already made it clear that it plans to charge for wi-fi, once it figures out which service to offer.

What else do you think it will begin charging for?

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3 idle thoughts for Friday

6:00 AM Fri, Sep 21, 2007 |
Terry Maxon   E-mail   News tips

1. At its heart, the whole Kyla Ebbert sexy attire controversy is about as important as a water-skiing squirrel -- which you can see here.

2. A week later, it appears Southwest Airlines appears to have done a pretty good job of defusing the public outcry about its fashion policing. Only, what took it so long?

3. I don't know if the new boarding process for Southwest flights will work. But anything that does away with that boarding-gate scrum is welcome.

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Summer's over, fall airfare sales are here

12:09 PM Thu, Sep 20, 2007 |
Suzanne Marta   E-mail   News tips

With the crush of summer vacationers back to work or school, the wave of fall airfare sales has begun.

Last week, Southwest issued a mini-airfare sale, as it poked fun over the flap it got after it asked a mini-skirt wearing passenger to show more modesty.

Today, American launched an airfare sale of its own, this one to Europe.

The offer is good on flights leaving between Oct. 29, 2007-March 13, 2008, and returning by April 12, 2008.

And before you get too excited, you can't go over the Christmas holidays. There's an embargo from Dec. 15, 2007-Jan. 8, 2008.

Also, you'll have to decide quick. These tickets must be purchased by Oct. 3.

There are other restrictions you could probably guess at-- but you can read about them on your own time at the airline's Web site.

Here are some sample fares, not including all the regular taxes and fees. (But you probably figured that.)
New York City – London $355
New York City – Brussels $402
New York Kennedy – Zurich $460
Dallas/Fort Worth – London $464
New York City – Rome† $485
Chicago – Frankfurt $496
Dallas/Fort Worth – Frankfurt $501
Chicago – Paris $560

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Promotions at American Airlines

6:27 PM Wed, Sep 19, 2007 |
Terry Maxon   E-mail   News tips
reding.jpg
Bob Reding
I've only been paying attention to American Airlines since 1990, so I don't know how unusual this is in the years before that.

But for the first time in my memory, American Airlines has three executive vice presidents.

Bob Reding, who has been senior vice president of technical operations, gets the title of executive vice president of operations. He joins EVP marketing Dan Garton and CFO and EVP finance and planning Tom Horton.

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Bush Agrees with Edna

4:16 PM Wed, Sep 19, 2007 |
Dave Michaels   E-mail   News tips

President Bush

AP

President Bush took up the cause of airlines on Wednesday by threatening to veto a House bill that doesn't fund the FAA's modern air-traffic system the way airlines have suggested.

Specifically, the president called for legislation that would more closely align the FAA's revenues with its costs -- by charging fees for each takeoff and landing. FAA officials and airlines argue that business jets and other general-aviation users pay a low fuel tax that does not cover their use of the air-traffic system. The House bill raises the fuel tax on general aviation but does not call for flight fees.

The president also called for innovative solutions to reduce delays when he urged the House to "experiment with pilot projects that use market-based approaches and reduce delays in the air and on the ground" -- administration-speak for congestion pricing. The administration has promoted variable tolls as a means for reducing highway congestion.

Neither the House nor Senate have included congestion-pricing schemes in their FAA bills, but the idea could find a home if lawmakers continue to receive complaints from constituents angry with endless airline delays.

The president's veto threat was issued as a statement of administration policy and may be read at www.whitehouse.gov/omb/
We mentioned the House's action on Tuesday

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The new process, in Southwest's words

12:05 PM Wed, Sep 19, 2007 |
Terry Maxon   E-mail   News tips

Here's Southwest's announcement:

Southwest Streamlines Its Boarding Without Assigning Seats
DALLAS, Sept. 19 /PRNewswire-FirstCall/ -- Our Customers have spoken!
Southwest Airlines embraces and celebrates its unique open seating heritage,
announcing today that Customers will continue to choose their favorite seat
while onboard the aircraft.

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Will Southwest assign seats?

6:00 AM Wed, Sep 19, 2007 |
Suzanne Marta   E-mail   News tips
Southwest boarding
Southwest passengers were assigned numbers to "save" their place in line during a recent test in San Antonio./Photo by Alicia Wagner Calzada
Southwest plans to announced the fate of its open seating policy just before noon today.

The unassigned seats have long had passionate fans and detractors. Critics say it's a "cattle call," while fans say it gives them more choice over who they sit near.

And business travelers say even last minute tickets can mean an aisle seat -- something not possible with the high load factors at the legacy airlines.

Click here to read our preview story and stay tuned for the big announcement.

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Airline industry to Congress: Keep trying

5:26 PM Tue, Sep 18, 2007 |
Terry Maxon   E-mail   News tips

Business and general aircraft owners and operators were the clear winners Tuesday when the House Ways and Means Committee approved a reauthorization bill for the Federal Aviation Administration.

edna.jpg
Edna (CREDIT: Air Transport Association)
The Air Transport Association, a trade group of airlines, wants Congress to shift a lot of costs over to corporate jets and off the airline industry; that didn't happen Tuesday. The ATA was unhappy, and the National Business Aircraft Association and the Aircraft Owners and Pilots Association said "well done" to the committee.

We're waiting to hear from Edna, the traveler in ATA ads who supports big wigs but not bigwigs. We predict she'll say "Fiddlesticks."

The ATA thanked the House panel for its efforts, but not for its results. Here's the diplomatic way ATA president and CEO James May put it in a press release:

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Tips on upgrades?

4:55 PM Tue, Sep 18, 2007 |
Suzanne Marta   E-mail   News tips

Officials with newly launched FlightBliss.com say they can help passengers better navigate the world of airline upgrades.

Among the things they claim visitors to their site can do are being able to choose the most comfortable seats, get more value from frequent flier miles, leverage airline upgrade deals and book first and business class fares for less than the published rates.

The site offers an analysis of travel products and current deals, fine print on loyalty programs, and loopholes in various airline offerings.

Tips are free; more detailed reports are available for sale.

"There is no reason any traveler should suffer in coach on their next flight when they can, often for the same price, enjoy the premium benefits of improved service, comfortable seating, better meals and superior entertainment systems in First and Business Class," said Matthew Bennett, who also founded www.FirstClassFlyer.com, where many of the site's current posts seem to come from.
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Fred Reid can stick around three months longer

4:22 PM Tue, Sep 18, 2007 |
Terry Maxon   E-mail   News tips

The U.S. Department of Transportation agreed Tuesday to let Virgin America CEO Fred Reid continue running the new carrier another three months, to Feb. 18.

"The grant of this exemption, however, does not extend the overall period in which Mr. Reid may remain employed by and/or involved in Virgin America," the department said.

"Our decision simply permits Mr. Reid to serve as the company's CEO for 9 full months in lieu of 6 months of him serving as CEO and 3 months as a consultant as set forth Order 2007-5-11. After such time, Mr. Reid may no longer be employed by Virgin America in any capacity."

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Continental is the only non-shrinker

2:16 PM Tue, Sep 18, 2007 |
Terry Maxon   E-mail   News tips

The Bureau of Transportation Statistics released July figures on airline employment Tuesday, and one interesting factoid is that Continental Airlines is the only carrier among the seven legacy network carriers not to be smaller now than four years ago.

As a group, the seven carriers' employee totals have shrunk 14 percent, from 312,500 in 2003 to 268,700 in 2007. But Continental's numbers went up slightly, from 34,700 to 35,800.

Some of the so-called low-cost carriers have grown rapidly, but the biggest one, Southwest Airlines, is about flat over the last four years.

Numbers below are in the thousands except for percentages.

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To assign or not to assign

2:01 PM Tue, Sep 18, 2007 |
Terry Maxon   E-mail   News tips

Now that it's gotten over the question of whether to let Kyla Ebbert have a seat, Southwest Airlines is turning its attention to whether to assign seats on its flights.

Southwest logo.gif
The carrier is having a press conference Wednesday morning to announce its decision. Whichever way it goes, someone is going to be mad.

Should we start a betting pool?

Here's my guess -- they don't assign seats, but they start giving earlier boarding priority to their better customers. Anyone else want to make a guess?

Bloomberg News reports that Southwest "will stop allowing people traveling with small children to board first" as of Oct. 2.


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Neeleman sells some stock

1:42 PM Tue, Sep 18, 2007 |
Terry Maxon   E-mail   News tips

.

Neeleman
David Neeleman (CREDIT: Associated Press)
David Neeleman, founder and non-executive chairman of JetBlue Airways, sold 100,000 shares for $965,777 on Monday

Not to worry -- he's still got a finger in the pie. After those stock sales, Mr. Neeleman still holds 8,073,281 shares of JetBlue. At current prices, that's worth about $77 million.

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Delta lowers fares in Cincinnati

12:38 PM Tue, Sep 18, 2007 |
Terry Maxon   E-mail   News tips

Delta Air Lines said Tuesday it's cutting fares on about 60 percent of its routes out of Cincinnati, its second largest hub behind Atlanta. The discounts on advance-purchase tickets will be about 20 percent, it said.

Delta logo high rez.jpg

We'll point out that the Bureau of Transportation Statistics has identified Cincinnati as having the highest average fares of any U.S. airport -- higher than Anchorage, Alaska, or Honolulu, Hawaii, Nos. 2 and 3.

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Fares rise, and so does an analyst's outlook

12:18 PM Tue, Sep 18, 2007 |
Terry Maxon   E-mail   News tips

JPMorgan airline analyst Jamie Baker notes Tuesday that fare hikes are sticking, and he's raising his estimates for airlines.

Not just because of the fare increases, which don't hurt, but because of his analysis that airlines should withstand a recession in 2008, should one develop, without going broke.

As he looks at the numbers, the seven legacy carriers should remain profitable in a recession, despite the fact that such a result would go against historical results.

Around noon, Mr. Baker raised earnings estimates on Southwest Airlines, Frontier Airlines and JetBlue Airways for the quarter and second half.

Late Monday, he had raised his estimates on AMR, UAL, US Airways and Continental Airlines, and initiated coverage of post-bankruptcy Delta Air Lines and Northwest Airlines with an "overweight" recommendation.

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Who do top travelers rate the best?

10:52 AM Tue, Sep 18, 2007 |
Suzanne Marta   E-mail   News tips
deltalogo.jpg
Delta Airlines and Singapore Airlines are Best Domestic and Best International Airline, according to a recent reader survey by Executive Travel magazine.

The "Leading Edge Awards" honor travel-related companies for their first-rate service, products and experiences and are featured in the magazine's October issue.


singaporelogo.gif

"This year's results show a greater affinity for top-quality service, a component to the travel experience that is more important than ever," editor Janet Libert said.

Click below to see a list of the magazine's awardees.

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All things Kyla

9:49 AM Tue, Sep 18, 2007 |
Terry Maxon   E-mail   News tips

For those people who haven't gotten enough of Kyla Ebbert, here's a wrap-up of news and opinion on the 23-year-old Hooters waitress whose traveling attire in July was considered too sexy by a Southwest Airlines supervisor.

Ms. Ebbert told ABC News she wasn't amused after Southwest on Friday apologized, offered her two free tickets and launched a sale of "skimpy" fares.

""They are exploiting me again by using my traumatic experience as a marketing ploy," Ebbert told ABC News.

Hartford Courant blogger Jeanne Leblanc, in her Coach Class blog, says that it's time to move on to more significant matters, like maybe O.J. Simpson's golfing buddies.

"I agree that Southwest is exploiting the incident for publicity. But the accusation loses some traction coming from a woman who is well into her second straight week of talk-show appearances," Ms. Leblanc writes.

Management consultant Peter Cohen, writing on BloggingStocks.com, says Southwest did the right thing.

"I am not surprised that Southwest did this," Mr. Cohen wrote. "It has distinguished itself by the sense of humor of its flight attendants and pilots. And I was thrilled to learn that it decided to take advantage of the attention it was getting for what appeared to be a dumb decision."

Blogger Lorien173 offers an interesting theory -- that Ms. Ebbert was part of a secret advertising campaign by Southwest. The writer notes that the controversy, followed by a fare sale, came just at the time that the airline industry typically sees a drop in demand.

"Using women to sell products by turning them into objects is a well known tactic and done to sell everything from cars to hamburgers, so finding some willing young woman to pull this off would be easy - she came across as vacant enough to play the part too," Lorien173 opines.

And technology journalist Davin Wilfrid on his Pax Arcana blog suggests that Southwest CEO Gary Kelly apologized in "the most tone-deaf, demeaning way possible."

"There’s a famous saying in Texas. Probably have it in Tennessee, too. When you get to the bottom of the barrel, stop digging a hole," Mr. Wilfrid said. (We know what he means. We think.)


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Aviation fights on Capitol Hill

9:16 AM Tue, Sep 18, 2007 |
Terry Maxon   E-mail   News tips

Spectators in Washington, D.C., can watch the airline industry rev up its lobby on Tuesday and then face attack on Wednesday from unhappy passengers.

First up, the Air Transport Association says it is rallying "with airline pilots, flight attendants and other employees to urge Congress to modernize the Air Traffic Control System and change the funding structure so that all users pay their fair share."

That means, for airlines, that they pay less and corporate jets pay more.

On Wednesday, the Coalition for an Airline Passengers' Bill of Rights will hold a "strand-in" on the National Mall to bring attention to the problem of passengers being held on airplanes for extraordinarily long periods of time.

"Members of Congress and (CAPBOR) members joined by students, consumer groups and D.C. advocates that support the need for Congressional action on behalf of airline passengers are gathering to make their voices heard against the continuing inhumane treatment of airline passengers," CAPBOR said.

The group is trying to get Congress to pass a mandatory time limit for passengers to be held on grounded airplanes rather than let airlines set their own limits.

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Sneak peek on holiday fares

6:00 AM Tue, Sep 18, 2007 |
Suzanne Marta   E-mail   News tips
Farecast logo
FARECAST
The folks at Farecast gave me an early look at airfares for the upcoming Thanksgiving and Christmas holidays, which they said are the most volatile in terms of ticket prices.

So here's the skinny for this year's holiday season.

Ticket prices, in general, are going up. (You probably guessed that.)

Nationally, the average price for Wednesday to Sunday Thanksgiving trips last year was $414, but only $375 for DFW departures.

According to Farecast's number crunchers, ticket prices for this Thanksgiving are running about 2 percent higher this year for similar itineraries, or $422.

Here's the good news: For DFW departures, the prices are actually down 6 percent to $350.

Farecast tracks data on flights 90 days into the future, so we're a little early for Christmas forecasts.

Farecast's "fareologist" John Rauser also offered some tips on how to find better prices. Click below for tips on buying.

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Ray Neidl's guide to buying airline stocks

3:36 PM Mon, Sep 17, 2007 |
Terry Maxon   E-mail   News tips

Calyon Securities airline analyst Ray Neidl told investors Monday all they need to know about investing in airline stocks under current conditions.

Buried in his weekly update on the airline industry was what could be textbook advice on airline stocks. Wrote Mr. Neidl:

Airline stocks generally trade in unison, though some are more volatile than others. In order to get a sector move, one of three things is necessary in our opinion: a series of general ticket price increases, which we do not believe is about to happen; oil prices sharply falling, which we also have doubts will happen; and/or consolidation, which we do not believe will happen.

Talking about the stars lining up...

His final word: "Therefore, we would advise investors to look at airline stocks that are cheap relative to their peers."

He has identified AMR (American Airlines), Northwest Airlines and Alaska Air Group as the "most attractive on a valuation basis." He has AMR and Northwest at buy, Alaska Air at add.

FYI: As of Monday's close, UAL (United Airlines) is the only carrier among the top 10 largest U.S. airlines to see its shares higher since Jan. 1 (for Northwest and Delta, since they emerged from bankruptcy in the spring). If you had bought one share each of the top 10 carriers' stock on Jan. 1 or after a carrier came out of bankruptcy, the value of your holdings would be down 25 percent so far this year.

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Richardi to leave American

2:36 PM Mon, Sep 17, 2007 |
Terry Maxon   E-mail   News tips

An American Airlines veteran, Ralph Richardi, is calling it quits after 31 years.
Mr. Richardi will leave American in December after holding a number of jobs at the airline, including senior vice president of customer service since October 2002.


Ralph Richardi -- American Airlines.jpg
Ralph Richardi
Mr. Richardi was vice president of American’s D/FW Airport operations in the early 1990s as American beat off a challenge from Delta and strengthened its hold on the airport.

He was president of one of American Eagle’s units, Simmons Airlines, from 1995 to 1998 when most Eagle units were combined into a single airline. In 2000, he was named vice president of operations planning and performance at American, then the senior president’s job in 2002.

“Ralph Richardi has been a great leader for American for many years,” said Gerard Arpey, American's chairman and CEO. “His wisdom and expertise have helped make us a smarter, better, and more successful airline. We appreciate all that Ralph has contributed, and we wish him and his family a wonderful and well-deserved retirement.”

American also named Marie Jary as regional sales director for its Midwest region.

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More on airline profits

12:09 PM Mon, Sep 17, 2007 |
Suzanne Marta   E-mail   News tips

The folks at the International Air Transport Association (IATA) said today that they expect airlines globally to post a $5.6 billion net profit for 2007, up from the $5.1 billion forecast in June.

IATA.gif
The average oil price for 2007 was revised up by $4 to $67 per barrel.

However, those higher oil prices are expected to be more than offset by stronger than expected demand for passenger traffic and better airline finances.

For the airlines, that's the good news.

Here's the bad.

Thanks to continued high oil prices and turmoil in the credit markets, IATA now expects the industry net profit for 2008 to be $7.8 billion, down from June's prediction of $9.6 billion.

“The impact of the credit crunch puts some question marks over the industry’s performance next year and the continuing high price of fuel will become more difficult to mitigate with efficiency gains,” said IATA Director General and CEO, Giovanni Bisignani.

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A surprise amongst the airline profits

10:54 AM Mon, Sep 17, 2007 |
Terry Maxon   E-mail   News tips

The Bureau of Transportation Statistics released its financial analysis of the profits for the seven major network carriers Monday. US Airways was tops, American Airlines was at the bottom.

What surprised me was that American Airlines did not increase its operating margin (operating revenue divided by operating income) between second quarter 2006 and second quarter 2007, while the other six carriers did.

American's operating margin dropped 0.3 points to 6.7 percent in second quarter 2007. By comparison, United Airlines increased its operating margin 5 full points to 10.1 percent.

The numbers also show that bankruptcy was good for the carriers that went through it -- at least after they got out of the court room.

Continental Airlines, which like American didn't go into Chapter 11 proceedings post 9/11, saw its operating margin go up only 0.2 points to 7.0 percent and ranked sixth out of seven. United, Delta Air Lines, Northwest Airlines and US Airways all showed bigger increases and had higher margins.

The oddball in there is Alaska Air, which stayed financially healthy and also increased its operating margin 3 points to 9.6 percent.

Here are the numbers:

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Monday morning trivia

6:00 AM Mon, Sep 17, 2007 |
Terry Maxon   E-mail   News tips

Did you like last week's airline slogans?

Let's have some more. Identify the airlines that used these advertising campaigns.

A. Hi. I'm Cheryl. Fly me to Miami.
B. We really move our tail for you.
C. The world's favourite airline
D. When you've got it, flaunt it

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United, bmi get antitrust immunity across the Atlantic

6:00 AM Sat, Sep 15, 2007 |
Terry Maxon   E-mail   News tips

In a case dating back nearly six years, the U.S. Department of Transportation has given United Airlines and bmi (British Midland Airways Ltd., legally) antitrust immunity.

That means they can operate almost as a single airline in setting schedules, fares, etc., on routes between the United States and United Kingdom, including into London's Heathrow Airport.

A little history here -- back in 2001, United and bmi applied for antitrust immunity at the same time as American Airlines and British Airways. The DOT eventually approved the UA/bmi and AA/BA applications, but with some conditions.

American and British Airways withdrew their request because it required the two carriers, particularly British Airways, to give up a whole bunch of landing and takeoff rights -- about the total number of slots that American had at the time, if I remember right.

United and bmi had far fewer conditions put on their alliance, except the U.S. said it wouldn't go into effect until the U.S. and United Kingdom governments approved an "open skies" treaty that opened up competition between their two countries.

That didn't happen, not between those two nations. But U.S. and European Union negotiators worked out a deal earlier this year to open up competition between the United States and EU member countries, including the United Kingdom. So with that condition met, UA and bmi asked the DOT to go ahead with the antitrust immunity, effective the date the restrictions come off -- March 30, 2008.

Now, the DOT has said okay.

Of course, that leaves American and BA with their hands tied as Heathrow is opened up next year. American CEO Gerard Arpey, asked recently about it, said AA and BA are thinking about what they want to do.

Although Heathrow has been opened up to all comers, an airline separately has to have a landing or takeoff slot, and those remain scarce. So the objections of regulators likely are still there, even with the new U.S.-E.U. treaty, since British Airways still has the most Heathrow slots by far.

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Attorney: We'd like more than an apology

4:00 PM Fri, Sep 14, 2007 |
Terry Maxon   E-mail   News tips

Marty Reed, the Los Angeles attorney who appeared with Kyla Ebbert on the Today Show Sept. 7, says Southwest Airlines' apology is good. But he wasn't quite satisfied with just an apology.

Mr. Reed said Ms. Ebbert and other passengers have been held to a dress code that, in fact, doesn't exist except in the minds of some airline employees.

“You apparently have thousands of employees who have the power to say, 'We don’t think you’re dressed appropriately," Mr. Reed said.

“I don’t know if I should be held to anyone’s personal standards. If you want men to fly with coats and ties, say so. If you want women to fly with long pants or long skirts, fine. Say so,” he said. But don't let each employee impose his or her standards, he said.

Mr. Reed, who was getting ready to return Southwest president Colleen Barrett's call, said he would like to put off that conversation to Monday. When Mr. Reed and we talked, Ms. Ebbert was on an airplane and unavailable.

Ms. Barrett said in her message to employees that the airline on the Dr. Phil Show offered Ms. Ebbert a pair of free tickets anywhere Southwest flies as a "gesture of good will."

Ms. Barrett also talks about the whole brouhaha on the Southwest Airlines blog. In her item, "Wrapping Up the Skirt Issue," Ms. Barrett says: "This situation involved a judgment call for sure. These situations are subjective, and not everyone holds the same opinions. We serve more than 96 million Customers a year; and every now and then, we’ll have a situation that takes on a life of its own. This was the case here."

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Making lemonade out of controversial lemons

3:47 PM Fri, Sep 14, 2007 |
Terry Maxon   E-mail   News tips

Southwest Airlines president Colleen Barrett is telling her employees to lighten up. In other words, she's taking this controversy over Kyla Ebbert seriously.

"We’ve got to remember our roots—we are a Fun-LUVing airline," Ms. Barrett said in a message to employees. "We’ve got to remember our sense of humor, and not take ourselves too seriously.

She adds: "Our job is not to be the fashion police; our job is to take care of our Customers and ensure they have a safe flight."

Read below for her full memo to employees.

Southwest Airlines announced a fare sale Friday afternoon tied to the controversy over the minimalist attire worn by Ms. Ebbert, a San Diego woman whose attire was deemed unacceptable by a Southwest employee at the San Diego airport.

Southwest CEO Gary Kelly revealed that it will offer "mini-skirt" fares. However, when I go to the link on the press release, I don't see anything labeled specifically as a mini-skirt fare, although there is a national fare sale there.

Southwest said Mr. Kelly will talk about the Kyla Ebbert affair in ads recorded for national radio.

And now, here's Colleen's message:

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Once bitter rivals will now code-share

3:46 PM Fri, Sep 14, 2007 |
Suzanne Marta   E-mail   News tips
midwestAirlinesMastheadLogo.gif
Midwest Airlines has formally announced that it form a strategic codeshare agreement with its once bitter rival Northwest Airlines.

The announcement cements a "memorandum of understanding" between the two carriers in May.

Northwest is a passive investor, but holds a 47 percent stake in the Milwaukee-based carrier in a $451 million deal reached this summer with private equity firm TPG Capital.

You can read more details about how Northwest got involved in the Midwest buyout here.

The codeshare agreement would add to the two carrier's networks 250 city pairs and more than 1,000 new flight options.

The program will be phased in by market, with the initial destinations to include Midwest flights between Milwaukee, Kansas City and Omaha to major West Coast cities.

"We're very pleased to be able to offer customers of both airlines a wider choice of travel destinations," said Scott R. Dickson, Midwest Airlines senior vice president and chief marketing officer.

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Southwest surrenders: "We're sorry."

12:56 PM Fri, Sep 14, 2007 |
Terry Maxon   E-mail   News tips

After a week of withering criticism -- or even worse, ridicule -- Southwest Airlines has capitulated. Here's our story.

It has sent a lengthy apology to be read on the Dr. Phil Show on Friday, and SWA president Colleen Barrett is trying to reach passenger Kyla Ebbert by phone to say the airline is sorry an employee objected to Ms. Ebbert's clothing.

To recap, Ms. Ebbert got on a Southwest airplane July 3, intending to fly from San Diego to Tucson for a doctor's appointment. A customer services supervisor told her (I'm paraphrasing here, from Ms. Ebbert's account on the Today Show): You're not dressed appropriately. Why do you put on some more clothes or go to a gift shop and buy a T-shirt or something?

She was allowed to stay on the airplane after adjusting her attire. Her mom complained by letter, SWA responded a month and a half later, the Ebberts weren't pleased and they went public.

That touched off a big debate about the propriety of passengers or, more often, of airlines telling passengers what they can wear.

Southwest hunkered down, but the drumbeat of comment was unceasing. Its own blog got nearly 1,000 comments, most of them unflattering. The fun-loving airline was being painted as not much fun.

So Southwest apologized Friday, much like John Cleese did in A Fish Called Wanda as he was dangling upside down from the upper floor of an apartment building.

Keep reading for Southwest's apology.

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3 idle thoughts for Friday

6:00 AM Fri, Sep 14, 2007 |
Terry Maxon   E-mail   News tips
1. What if airline traffic numbers this summer weren't really that good? What if the airplanes were full only because the airlines filled the airplanes with people from all the flights they canceled?

2. My favorite sign, from QuikTrip, extolling QuikTrip gasoline: "Like fine wine -- except it tastes nasty."

3. My kids used to shout "Goodbye, Texas -- hello, Oklahoma!" when we crossed the Red River on Interstate 35. Now, they shout "Goodbye, porn -- hello, gambling!" (Anyone who's driven that stretch of road will understand.)
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Video of SAS landing-gear collapse

5:55 PM Thu, Sep 13, 2007 |
Terry Maxon   E-mail   News tips

Bombardier has told operators of its Q400 turboprop airplanes to inspect the aircrafts' landing gears after the landing gear on two Q400s collapsed on landing this week -- one at Aalborg, Denmark, on Sunday, the second at Vilnius, Lithuania, on Wednesday.

Bombardier first said the inspections should be conducted on all Q400s with at least 10,000 landings. But Transport Canada changed it to 8,000 landings, a limit that affects about 85 of the 160-plus Q400s in service.

No one has been injured in the gear collapses on the two flights, both operated by SAS.

Here's a video of the Aalborg collapse. I'd tell you more about the Web site -- but I don't speak Danish. Or Swedish. Or whatever it is.

To quote someone in the story: "Der er tale om småskrammer og måske et par piskesmæld."

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Who'll get the Internet flying first?

11:31 AM Thu, Sep 13, 2007 |
Terry Maxon   E-mail   News tips

Virgin America announced Thursday that it's signed a deal with AirCell to launch broadband service on Virgin America's airplanes.

When? "Sometime in 2008," says Virgin America.

On Aug. 1, American Airlines announced it is launching a test with AirCell that will begin "next year."

So who will be first? Well, the American announcement said it would be the first to test AirCell's technology, so we guess American will lead the way, at least in trying out the technology.

However, "Virgin America is the first airline to announce and commit to a planned full-fleet deployment of broadband connectivity," VA says.

We've also got Southwest Airlines promising to be testing on-board broadband in 2008. When? SWA hasn't said.

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Airline traffic up 3.1 percent in first half

10:47 AM Thu, Sep 13, 2007 |
Terry Maxon   E-mail   News tips

The Bureau of Transportation Statistics says U.S. airlines carried 3.1 percent more traffic in the first half of 2007 compared to the same period in 2006. That's in revenue passenger miles. It's up 2.7 percent if you're just counting heads.

Capacity was up 2.8 percent. Airlines filled 79.7 percent of their seats, up 0.2 percentage points from 2006.

Worth noting that the carriers filled 85.8 percent of their seats in June, up a point from 2006. Details below.

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Midwest, JetBlue named best in North America

5:26 PM Wed, Sep 12, 2007 |
Terry Maxon   E-mail   News tips

Midwest Airlines and JetBlue Airways have been named best in class by SkyTrax, a London-based company that has come out with its 2007 World Airline Awards.

midwestAirlinesMastheadLogo.gif
Midwest was named as best regional airline in North America, and JetBlue was picked as best low-cost airline in North America, followed by Southwest Airlines and Frontier Airlines. Other than that, U.S. airlines don't get mentioned.
JetBlue logo.gif
The awards are reportedly based on surveys filled out between August 2006 and June 2007, and SkyTrax says it interviewed 14,836,129 people.

Airline of the year was Singapore Airlines. Not only did the United States get shut out in that category, not a single airline in the whole Western Hemisphere got a whiff.

Last year's No. 1, British Airways, finished 10th this year. (The respondents must have been waiting for their bags while they filled out their surveys.)

Nos. 2 through 9 were Thai Airways, Cathay Pacific, Qantas, Air New Zealand, Emirates, Qatar Airways, Malaysia Airlines and China Airlines.

The U.S. airlines were also shut out in the categories of best cabin staff, best catering, best in-flight entertainment, best lounges, low-cost airlines, best first class, best business class and best economy class.

The respondents rated the Star Alliance as the best airline alliance, followed by SkyTeam and Oneworld.

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Carty, Reid asks DOT to let Reid stay longer

11:11 AM Wed, Sep 12, 2007 |
Terry Maxon   E-mail   News tips

Virgin America asked the U.S. Department of Transportation to let CEO Fred Reid stick around until Feb. 18.

To recap, the DOT was worried that the Virgin Group (i.e., Sir Richard Branson) would wield undue influence in a U.S. carrier. Therefore, when it gave Virgin America permisson May 18 to fly, it required Mr. Reid, the airline's first CEO, to leave by Nov. 18, although he could continue as a consultant until Feb. 18, 2008.

Fred Reid.jpg
Fred Reid (Photo: Virgin America)

In a filing Tuesday, Virgin America and its chairman, former American Airlines chairman and CEO Donald J. Carty, said they couldn't find a replacement by the Nov. 18 deadline.

There are reasons for this request that we don't know, because several paragraphs are blacked out in the public versions of the Virgin America filing. But the carrier said it needs more time to conduct a CEO search. So it wants Mr. Reid to stick around as CEO until Feb. 18


Carty mug.jpg
Donald J. Carty (Photo: Dell)

"Not surprisingly, this process has proven challenging given scheduling constraints and the complexities of U.S. Board members undertaking such an effort when they are busy in other businesses and simultaneously involved in the launch of the airline, expanding Virgin America's fleet, workforce, route structure and customer base, and ensuring optimal airline performance," the airline said in its filing.

In an accompanying affidavit, Mr. Carty said letting Mr. Reid stay for nine months, to Feb. 18, "will provide Virgin America and its Board of Directors sufficient time to identify, interview, recruit and negotiate terms of employment for, and likely relocation of, a new CEO, while simultaneously ensuring successful operation of the company and a smooth leadership transition."

Mr. Carty added that "an orderly transition in leadership is critical during Virgin America's start-up and first year of operations, as the airline focuses on fleet, network, and workforce expansion as well as a host of other critical matters."

Virgin America wants an answer by Monday. However, it blacked out its reasons for needing such a quick decision.

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US Airways has a Steelers plane (but not the whole team)

10:19 AM Wed, Sep 12, 2007 |
Terry Maxon   E-mail   News tips

US Airways has painted up one of its Airbus A319 jets in Pittsburgh Steelers colors. But it apparently isn't the "official airline" of the Pittsburgh Steelers, not like American Airlines is for the Dallas Cowboys or like Continental Airlines is for the New York Giants.

US Airways logo.jpg
"The Pittsburgh Steelers are one of the most storied franchises in professional sports and we're excited to showcase the team's distinct logo and colors on one of our planes," says Travis Christ, US Airways' vice president of sales and marketing, in the official announcement.

"A Steelers-themed airplane is fitting because we have fans who travel from all over the country on US Airways to see our games," Steelers director of marketing Tony Quatrini says.

According to US Airways, the carrier "employs more than 2,700 Pittsburgh Steelers fans who are also aviation professionals in the greater Pittsburgh area." I think the airline is saying that every US Airways employee in the Pittsburgh area is a Steelers fan.

I wonder.

That's like presuming that the 25,000 American Airlines/AMR employees who work in the Dallas-Fort Worth area are Dallas Cowboys fans. Considering all the New Yorkers who moved to this area back in 1979, I'd bet there are still a few Jets and Giants fans in our midst, for example.

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Ex-AA, ex-FAA official is JetBlue's president

9:33 AM Wed, Sep 12, 2007 |
Terry Maxon   E-mail   News tips

Russell G. Chew, formerly of American Airlines and the Federal Aviation Administration, has added the president's job to his chief operating officer duties at JetBlue Airways.


Chew mug.jpg
Russell G. Chew (Photo: FAA)

JetBlue announced that its board appointed Mr. Chew on Wednesday. He left American in 2003 after working 18 years there, including heading its operations center, and then worked at the FAA as its chief operating officer.

He joined JetBlue in March, just after the carrier's big Valentine's Day meltdown at New York Kennedy, when a winter storm paralyzed the airline and left passengers on board parked airplanes for 10 hours or more.

That debacle had led the board in May to replace CEO David Neeleman with Dave Barger. Mr. Barger, who had been president since 1998, kept that job, but now he's giving it up to Mr. Chew.

So the lineup now is Mr. Neeleman as non-executive chairman, Mr. Barger as CEO and Mr. Chew as president and chief operating officer.

We'd say that Mr. Chew must have impressed someone in his first six months on the job.

Mr. Chew got his undergraduate degree from Stanford and his doctorate from Southern Cal.

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Is this woman too sexy for Southwest, too?

6:21 PM Tue, Sep 11, 2007 |
Terry Maxon   E-mail   News tips

NBC has another story about a young woman who said she was told to cover up by Southwest Airlines.

I'm sure no one wants to see what she was wearing. But just in case, here's the video clip.

The story came from KNBC reporter Patrick Healy.

The woman, who said she was asked to cover up by a Southwest flight attendant on a Las Vegas-Los Angeles flight, models her short minidress with the plunging neckline on the video, kind of an ancient Roman outfit that would look good for an afternoon at the Coliseum. (I'm told the dress has an empire waist. I don't know these things.)

"The flight attendant came up to me and asked if I had a sweater," passenger Setara Qassim tells KNBC. "I said 'no, why would I pack a sweater in this heat.' So I asked her why, and she said I needed to cover up and she did this," Ms. Qassim making a circular motion over her bosom, repeating "I need to cover up."

Last week, 23-year-old Kyla Ebbert appears on the Today Show with her mother and lawyer to complain that a Southwest employee wanted her to get off a flight and buy some clothes to go over her miniskirt and sweater-tanktop combo.

Here's the story we did last Thursday, and here's Friday's story.

Oh, and be sure to check out Chery Hall's column Wednesday in The Dallas Morning News.

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FAA chief tells airlines to restrain themselves

5:45 PM Tue, Sep 11, 2007 |
Terry Maxon   E-mail   News tips
Blakey.jpg
Marion Blakey (Photo: FAA)
Marion Blakey, in her last days as head of the Federal Aviation Administration, had some advice Tuesday for airlines: Don't schedule so many flights.

Speaking to the Aero Club in Washington, D.C., Ms. Blakey acknowledged that weather and the FAA's air traffic control system have been part of the problem this year, which has seen the most flight delays since the U.S. Department of Transportation start keeping track.

However "airlines can control their own schedules," she said. "Competitive pressures or no, an airline’s on-time performance increasingly matters and will be under increasing scrutiny."

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Virgin signs with Sabre

2:32 PM Tue, Sep 11, 2007 |
Suzanne Marta   E-mail   News tips

Flashy start-up Virgin America has signed a multi-year distribution agreement with Southlake-based Sabre's central reservations system used by travel agencies.

It's a signal that the carrier, based in the San Francisco Bay Area, is serious about going after business travelers, who typically book through travel agencies, rather than directly with the airlines.

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Other discounters have had a hot and cold relationship with operators of global distribution operators. JetBlue started with GDS agreements when it first opened, then excited them a couple years later, only to return to them again later.

Southwest announced in May that it would add Galileo to its distribution strategy, which has long included a basic booking relationship with Sabre. The carrier continues to focus on direct sales, but has recently looked to go more aggressively after business travelers.

"Sabre will help Virgin America reach customers through every channel of travel marketing, sales and distribution," said Hugh Jones, chief operating officer, Sabre Travel Network.


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Bad day at D/FW

11:55 AM Tue, Sep 11, 2007 |
Terry Maxon   E-mail   News tips

That record rain Monday at Dallas/Fort Worth International Airport also played havoc with American Airlines' schedule. We're talking really bad.

According to Flightstats.com, only 8 percent of American's 513 flights from D/FW departed on time. In fact, 28 percent were canceled and 61 percent were at least 45 minutes late in departing.

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Arrivals were equally dismal, with only 5 percent getting to D/FW on time (within 15 minutes of schedule). American had to cancel 38 percent of the 515 scheduled flights, and 53 percent arrived more than 45 minutes after schedule.

Systemwide, Flightstats.com says, 41 percent of American's arrivals Monday were on time, and 50 percent of its departures.

Overall, D/FW Airport had only 17 percent of its departures and 16 percent of its arrivals on time Monday. The 9 a.m.-noon slot was particularly bad, with 2 percent of its departures and 4 percent of its arrivals on time. So it was bad for everyone, worse for American because of its large hub there.

The winner for the day probably was a Republic Airlines flight to Washington, D.C., that was supposed to take off at 7:30 a.m., but didn't leave until 6:39 p.m. -- more than 11 hours late.

But for time to distance, the victor may have been an American Eagle flight which was supposed to leave for Waco at 10:15 a.m. It finally took off at 5:12 p.m. and arrived at 6:02 p.m., seven hours late for the 88-mile trip.

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Tracking loved ones, or at least their flights

11:10 AM Tue, Sep 11, 2007 |
Suzanne Marta   E-mail   News tips

FlightStats has introduced a map-based flight tracker tool.

flightstats_fly_smarter_logo.gif

According to the Portland, Ore.-based company, all you have to do is type in the flight information and you'll get a screen showing where the plane is and its estimated arrival time.

The tool is free to use.

Viewers can click through to get more flight details and set up alerts to deliver updates on the flight to a mobile phone or PC. To track a flight visit, click here.

Any chance we could kiosks with this at the gates, so we can get more up-to-date info on when flights are delayed, etc?

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Arming the cockpit

10:26 AM Tue, Sep 11, 2007 |
Terry Maxon   E-mail   News tips

The Allied Pilots Association put out a statement Tuesday morning urging Congress to strengthen the federal law that allows pilots to carry guns into the cockpit.

"The Federal Flight Deck Officer program serves as a critical last line of defense against another 9/11-style terrorist attack," APA President Captain Lloyd Hill said. "Despite the fact that six years have passed since the September 11, 2001 attacks, the FFDO program has not achieved its full potential.

"We anticipate that legislation will be introduced shortly to address program shortcomings and urge Congress to act swiftly to enact the necessary changes," he said.

Congress allowed pilots to arm themselves to protect their airplanes and passengers following the 9/11 attacks. Here's the list of changes sought by a number of groups including APA, the union that represents American Airlines pilots:

"Duty weapon carriage method; international carriage; credentialing; program cost to pilots; and the application and discipline processes, including granting pilots the ability to appeal."

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Fares go up, fares go down

4:41 PM Mon, Sep 10, 2007 |
Terry Maxon   E-mail   News tips

Friday, they went up. Monday, they seem to be coming back down.

Here's a story from Monday afternoon.

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Remembering 9/11

4:19 PM Mon, Sep 10, 2007 |
Terry Maxon   E-mail   News tips

American Airlines felt the impact of 9/11/2001 as much as anyone, with two of its airplanes hijacked and crashed, one into the World Trade Center, the other into the Pentagon.

The Allied Pilots Association, which represents American's pilots, will have a flag-lowering ceremony at 7:46 a.m. CDT Tuesday at its headquarters, 14600 Trinity Blvd., Fort Worth.

That was the time (8:46 a.m. EDT) that the first American jet was flown into the World Trade Center.

American lost five pilots and 13 flight attendants on its two flights that day, and that's not counting the dozens of passengers and thousands on the ground that died. The pilots want to remember and honor them all.

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S&P lightens up on JetBlue

1:04 PM Mon, Sep 10, 2007 |
Terry Maxon   E-mail   News tips

Standard & Poor's Ratings Services has lifted the five-month-old cloud it put on JetBlue Airways' credit ratings.

S&P said Monday that it was affirming JetBlue's "B" corporate credit rating, which it had placed on its "CreditWatch" with negative implications on May 10.

"The rating actions are based on the company's stabilized operations," Standard & Poor's credit analyst Betsy Snyder said. "JetBlue returned to profitability in the second quarter of 2007 after facing weather-related operational challenges in the first quarter of 2007 and the subsequent replacement of its founder and CEO in May."

S&P cited JetBlue's decision to defer aircraft deliveries and sell older aircraft; its "revenue, cost, and operational initiatives" and its addition of additional management to handle the initiatives.

Those steps "should continue to aid its earnings and cash flow," S&P said. "As a result, we expect JetBlue's financial profile to remain relatively consistent despite incremental debt to finance new aircraft deliveries."

Adds S&P:

JetBlue's operating performance should continue to recover, albeit not returning to that generated prior to 2005. We expect high and increasing debt levels to constrain improvement in the company's credit ratios. If the company were to incur renewed losses, because of deteriorating industry conditions, competitive pressures, or internal operating problems, we could revise the outlook to negative. We consider revision to a positive outlook unlikely over the intermediate term.

Well, that last sentence puts a damper on things. But it's better than "negative."

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Travelers sue British Airways over lost bags

10:23 AM Mon, Sep 10, 2007 |
Suzanne Marta   E-mail   News tips

Three U.S. travelers have filed a class action suit against American Airlines airline alliance partner British Airways calling for the airline to cover their entire losses after their bags were lost, according to this story in Travel Weekly.

According to the story, the travelers want the airline to pay the actual replacement costs, rather than the $1,500 maximum, saying British Airways was "reckless" and didn't tell passengers about its "inadequate baggage handling system."

As we blogged three weeks ago, British Airways' mishandled bag rate is twice as bad as the worst U.S. carrier.

The carrier has said that it expects its baggage handling to improve this fall as the volume from the summer travel peak declines.

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Lose something during a flight?

2:57 PM Fri, Sep 07, 2007 |
Suzanne Marta   E-mail   News tips

Forget your iPod in the seatback pocket during your last flight? Or your coat in the overhead bin?

Here's some advice on how to get them back in USA Today.

Earlier this year I visited Southwest's lost luggage facility and there was all kinds of stuff there.

Coats, mobile phones, books, electronic games. Trouble is, most people don't put their names in these things and its tough for the airline employees to track down their owners.

Since my tour there, I've put more labels on things, that's for sure.

I've never lost my luggage on a flight, but I did once lose a library book on the plane. I tried tracking it down, but to no avail. I ended up paying the Dallas Public Library for it instead.

Ever wonder what happens to items that don't get claimed? The airlines don't like to talk about it- but basically they get sold after a period of time in the warehouse.

Here's where a lot of it goes: the Unclaimed Baggage Center in Alabama.

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More on too-sexy Southwest passenger

1:34 PM Fri, Sep 07, 2007 |
Terry Maxon   E-mail   News tips

The Today Show on NBC had an interview Friday with Kyla Ebbert, the 23-year-old passenger whose attire almost got her tossed off a Southwest Airlines flight two months ago.

The gist of it was that she was humiliated, wants an apology and an acknowledgement from the airline that an employee named Keith shouldn't have complained about her outfit and tried to make her change clothes and take a later flight.

We know she was serious -- she had her mother and her lawyer with her.

Today host Matt Lauer read a statement from Southwest:

Southwest Airlines was responding to a concern about Ms. Ebbert's revealing attire on the flight that day. As a compromise, we asked her to adjust her clothing to be less revealing, she complied, and she traveled as scheduled. When a concern is brought to our Employees' attention, we address that situation directly with the Customer(s) involved in a discreet and professional manner. Fortunately, as an airline that carries approximately 96 million Customers a year, these situations are extremely rare.

Here's the item we had about this on Thursday.

By the way, we haven't posted a photo for Ms. Ebbert because we don't have the rights to any photos. You can't just copy it off the Internet without permission, you know.

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Here's the summary for August traffic, capacity, loads

12:04 PM Fri, Sep 07, 2007 |
Terry Maxon   E-mail   News tips

With JetBlue's reporting its August numbers Friday morning, we've now got the 10 largest U.S. carriers on record.

Traffic increased 5.8 percent on a 1.8 percent increase in capacity. Airlines filled 85.1 percent of their seats last month, up 3.2 points from August 2006.

For the story, read here.

For the detailed charts, look below. The traffic numbers are in thousands of revenue passenger miles (RPMs). The capacity numbers are in thousands of available seat miles (ASMs).

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Analyst cuts ratings, price targets on some airlines

9:42 AM Fri, Sep 07, 2007 |
Terry Maxon   E-mail   News tips

Calyon Securities airline analyst Ray Neidl has reduced his ratings and/or price targets on several airlines.

In a Friday report, Mr. Neidl cited "seasonality, continued volatility of high oil prices, limited ticket price increases despite continuing strong demand, over capacity as well as increased competition from new entrants and lack of market response to sharply improved year over year operating results. While we are not anticipating a recession at this time, we are expecting a slower economy."

He advised investors not to abandon airlines, but be selecting in buying shares. He said he didn't see any significant rally unless ticket prices rise across the board, oil prices drop or stabilize or the industry consolidates.

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Delta raises fares

9:36 AM Fri, Sep 07, 2007 |
Terry Maxon   E-mail   News tips

Delta Air Lines raised ticket prices overnight. Says JB Morgan analyst Jamie Baker:

Last night, Delta raised the majority of its domestic fares by $5 one-way, with no apparent carve out for Discounter fares in non-LUV [Southwest] markets (a tacit invitation for the likes of AAI [AirTran]and JBLU [JetBlue] to join, in our view). This represents the 10th broad based effort this year of which 4 have thus far succeeded, the last of which occurred around June 29th.

Selective Matching Likely – Given a $0.17/gallon rise in jet kero prices over the past month (with current spot at $2.24), we believe Legacy carriers will opt to match Delta's increase over the weekend. However, the inclusion of Discounter markets may prove ineffective, as Discounters have collectively emerged this year as capable of blocking the type of broad increase Delta is attempting.

In particular, with AirTran having boosted its own fares in early June and JetBlue more recently having raised Northeast-Florida fares, further action from these two can not be counted on. As such, portions of this increase may ultimately be rolled back, instead sticking only in less relevant markets that lack Discounter penetration.

Mr. Baker thinks the Delta increase will have less impact than Southwest's fare increase over the Labor Day weekend.

"We continue to ascribe more relevance to efforts that push up the low end of the fare spectrum (where LUV fares reside) than efforts that impact the higher-end (and hence lower-volume) range of said spectrum," he wrote in his Friday report.

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Travelers blame airlines slightly more than weather for delays

8:24 AM Fri, Sep 07, 2007 |
Suzanne Marta   E-mail   News tips

When it comes to flight delays, half of consumers blame the airlines for the schedule interruptions -- just slightly more than they said weather was to blame, according to a recent survey by TNS.

The study found that 58 percent of people who flew during the last three months experienced at least one delay.

Survey participants said airline staffing or mechanical issues and weather accounted for the vast majority of the problem.

After that, about 10 percent of air travelers delayed in the past three months said security was the cause of a delay.

And around 5 percent of travelers blame their fellow fliers' slow boarding for causing their travel delays.

"What's interesting is that consumers are now blaming the airline itself for their travel delays more often than they blame the obvious culprits -- weather, increased summer air traffic, or both," said Tim Gohmann, a senior vice president for TNS North America. "Airlines have the opportunity to address the contributing factors such as overbooking and mechanical failure and win back some of the trust of consumers."

Results of the survey are based on interviews August 16-19, 2007 with
2500 members of the TNS US online panel.

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3 idle thoughts for Friday

6:00 AM Fri, Sep 07, 2007 |
Terry Maxon   E-mail   News tips

1. Airlines who use Dallas/Fort Worth Airport will gladly accept their share of a $24 million refund from the airport, which has kept its costs under budget and revenues over budget. But it's like me getting a tax refund -- it was my money to begin with.

2. Isn't it great for the airline industry that American, Northwest, United and US Airways in August cut their capacity by 800 million available seat miles compared to a year earlier? That's the equivalent of the entire capacity of American Eagle.

3. Too bad for the above ai